Cartridge Right Opiniones 

284
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Been using Cartridge Right compatibles for decades now. Always quick and friendly service. My old brother printer just keeps on going...(touch wood). Can't remember having any problems with colours cl... Ver más

Valorada con 3 estrellas sobre 5

Really friendly and polite staff on phone. Unfortunately I had purchased a printer 🖨️ advertised on their website and they had phoned me to say they could not provide it at the price advertised. Not... Ver más

Valorada con 4 estrellas sobre 5

The compatible ink cartridge worked fine, without even a warning message. Original (HP) cartridges are an irresponsible waste of plastic, rare metals, etc, as they contain only a fraction of the ink.... Ver más

Valorada con 5 estrellas sobre 5

I bought a Brother cartridge but thought it was the wrong one as it didnt seem to fit. I used their telephone customer service and immediately talked to a local expert. He explained that the Brother... Ver más

Información sobre la empresa

Escrito por la empresa

Ink, toner and stationery delivered to your businesses same and next day. Refills and non originals guaranteed for your printer. Printing and copying also. Cards, booklets and flyers printed at incredibly low rates. Call us for more info. Printer repairs and servicing also offered.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

284 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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No ha contestado las opiniones negativas

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4,5

Todas las opiniones

(284)

28 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Good comms

Did not have the cartridge I ordered
Called me explained I would still have it in a two days. It arrived. Very nice people to deal with

24 de febrero de 2025
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Respuesta de Cartridge Right

Thanks for your feedback.

Valorada con 1 estrellas sobre 5

The wrong toner was sent to me.

The wrong toner was sent to me.
Dan wanted to charge a 20% restocking fee, plus to to pay return postage.
Arrogant young man, thought he was right, turned out he was wrong. He refunded in full after several emails and telephone calls.
Will not use again

3 de enero de 2025
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Respuesta de Cartridge Right

This was an unusual one as the product was very niche and had a description for 2 different machines when it fitted only 1. It initially looked like you ordered the wrong toner then later we saw the description was incorrect so rang you to say it was not your fault and offered a full refund. We understand how you felt on this occassion and glad we could get it rectified promptly.

Valorada con 5 estrellas sobre 5

Great customer service

Easy website to navigate, follow up call from company to explain products and delivery options. Quick delivery and product as specified on website. To summarise, this was great customer service I received.

28 de noviembre de 2024
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Respuesta de Cartridge Right

Thanks for your feedback and glad we could help.

Valorada con 2 estrellas sobre 5

Not very impressed

I found customer service not very helpful, or seemed to care

6 de noviembre de 2024
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Respuesta de Cartridge Right

Ian, you addressed your package to the wrong address. You put your company name at the address of a Hilton Hotel. The courier couldn't deliver as a result. We rang you 2 times and emailed you and the courier to fix the issue.

Valorada con 1 estrellas sobre 5

If there's a problem, they'll avoid speaking to you

I ordered some toners that they had marked at the wrong price. They called the next day and I said I wanted genuine toners and they said they would review the best price they could offer and get straight back to me. They then evaded my calls and eventually sent an email with their list price.
I'm sure their toners are fine but their customer service is awful

28 de noviembre de 2024
Opinión espontánea
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Respuesta de Cartridge Right

Not true but you demanded money from us. We told you promptly there was a mistake and would refund you. The product you wanted would cost over £450 which you spent £150. We all make mistakes and we did make you a generous offer but we couldnt offer a discount of £300.

Valorada con 5 estrellas sobre 5

5star service

5star service.
My order went missing via Royal Mail and it took just one phone call to have replacement cartiridges delivered within 24 hours.
Cartridges are good quality and the customer service is excellent.
Highly recommend.

25 de noviembre de 2024

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