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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Even though i was skeptical whether to do this alone or via a local dealer, the whole process was easier than expected! From day 1 communication with sales managers and after the final payment with th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Всем привет! Заказывал авто через компанию CarVector на Кипре. Были небольшие задержки с отправкой из Японии, (но!) это общий фактор. Что касается работы компании - я очень доволен. Хочу отдельно от... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Узнал о компании из ролика в Youtube. Привлекло что можно общаться на родном языке. Не пожалел ни секунды. Очень профессионально работают, быстро отвечают на вопросы, помагают с покупкой и всей докуме... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ребята из carvector подобрали мне машину моей мечты, а именно Toyota mark2, jzx90, tourerV, 1995 года с пробегом всего 94т.км Так долго о ней мечтал , на YouTube пересмотрел все видео, некоторые д... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Concesionario de autos
  2. Subasta de autos
  3. Concesionario de automóviles usados

Escrito por la empresa

The Carvector company is a service for searching and purchasing cars in Japan, as well as exporting cars around the world and is a reliable car dealer. The company provides service in 3 languages: English, German and Russian. In addition to the main office, which is located in Kawasaki, Japan, an agent network operates throughout the world. Agents are people who help clients locally - each in their own country. The carvector.com website was created and has been operating since 2008. As for 2024, cars are sold through the carvector.com website in more than 40 countries, such as Germany, Poland, Cyprus, Netherlands, United Kingdom, USA, United Arab Emirates, Russian Federation, Ghana, Jamaica, Kenya, Malta, Mauritius, Nigeria, Pakistan, Philippines, Singapore, South Africa, Tanzania, Mongolia, Nigeria, and many others.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

228 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 33% de las opiniones negativas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Nissan Note

I bought a Nissan Note from this platform
One thing I can say Great team and very good communication!

26 de marzo de 2026
Opinión espontánea
Logotipo de Carvector Co. Ltd

Respuesta de Carvector Co. Ltd

Dear Nikolas, thanks a lot for your feedback!
We are really happy you are satisfied with the car and the service we provide!
We would be really glad to see you among our clients again and our managers will do their best to satisfy all your needs!
Best regards, Carvector Team

Valorada con 5 estrellas sobre 5

CARVECTOR REVIEW

Even though i was skeptical whether to do this alone or via a local dealer, the whole process was easier than expected! From day 1 communication with sales managers and after the final payment with the logistics department was excellent! They guided me and answered every single question. The vehicle arrived in CY in excellent condition! I would totally recommend and for sure i would choose to cooperate with CARVECTOR again.

4 de marzo de 2026
Opinión espontánea
Logotipo de Carvector Co. Ltd

Respuesta de Carvector Co. Ltd

Dear Stelios, thank you so much for your warm feedback!
We appreciate your assessment to our managers and service they provide. And double thanks for the recommendation of our company - this is the best award for us!
And of course, we would be really glad to see you among our clients again and do our best to satisfy all your needs!
Best regards, Carvector Team

Valorada con 5 estrellas sobre 5

Good service, good communication

Very good service, the communication is clear and polite.
Car was in good shape.
All round a very good experience.

4 de marzo de 2026
Opinión espontánea
Logotipo de Carvector Co. Ltd

Respuesta de Carvector Co. Ltd

Dear Bryan, thank you for the feedback!
We are really happy you are satisfied with the car and the service we provide!
We would be really glad to see you among our clients again and our managers will do their best to satisfy all your needs!
Best regards, Carvector Team

Valorada con 5 estrellas sobre 5

Simply excellent.

I have now bought two cars from carvector and every experience from start to finish has been in incredible. All correspondence is clear and managed in a professional way. The customer service is top quality and I recommend carvector without hesitation. Keep up the great service and congratulations to the person who recruits these amazing people.

26 de febrero de 2026
Opinión espontánea
Logotipo de Carvector Co. Ltd

Respuesta de Carvector Co. Ltd

Dear Mike, thank you so much for your warm feedback!
We appreciate your assessment to our managers and service they provide. And double thanks for the recommendation of our company - this is the best award for us!
And of course, we would be really glad to see you among our clients again and do our best to satisfy all your needs!
Best regards, Carvector Team

Valorada con 5 estrellas sobre 5

Great

Great! My car arrived as described. Thanks, I’m enjoying my rhd s2000!!

8 de diciembre de 2025
Opinión espontánea
Logotipo de Carvector Co. Ltd

Respuesta de Carvector Co. Ltd

Dear Johnny, thanks a lot for your feedback!
We are really happy you are satisfied with the car!
And of course, we would be really glad to see you among our clients again and our managers will do their best to satisfy all your needs!
Best regards, Carvector Team

Valorada con 5 estrellas sobre 5

Professional company give good results

The people is professional and try to help you to get what you need ,the car is like the image that i received from them and everything originalwith out any damage

5 de febrero de 2026
Opinión espontánea
Logotipo de Carvector Co. Ltd

Respuesta de Carvector Co. Ltd

Dear Panos, thank you very much for your feedback!
We appreciate your assessment to our managers and service they provide.
We are really happy you are satisfied with the car!
And of course, we would be really glad to see you among our clients again and do our best to satisfy all your needs!
Best regards, Carvector Team

Valorada con 1 estrellas sobre 5

Würde 0 Sterne geben

Würde 0 geben. Wenn es um Rückerstattungen geht, ist das Unternehmen einfach nicht mehr zu erreichen. Meine Kaution die zurück gezahlt werden sollte ist seit einem Monat überfällig und bekomme sie nicht erstattet. Absolut nicht professionell.

14 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic customer service

Fantastic customer service. Speedy response to questions and regular updates. I would consider them to be trustworthy and would highly recommend them.

13 de octubre de 2025
Opinión espontánea
Logotipo de Carvector Co. Ltd

Respuesta de Carvector Co. Ltd

Dear Eugene, thank you very much for your feedback!
We appreciate your assessment to our managers and service they provide. And double thanks for the recommendation of our company - this is the best award for us!
And of course, we would be really glad to see you among our clients again and do our best to satisfy all your needs!
Best regards, Carvector Team

Valorada con 4 estrellas sobre 5

Great communication, availability and professionalism.

Purchased car is received in good condition and on time as the estimation provided.Experience from bidding until delivery date was smooth and secure. Thank you CarVector team for providing with information and support at each stage of the process.

27 de noviembre de 2025
Opinión espontánea
Logotipo de Carvector Co. Ltd

Respuesta de Carvector Co. Ltd

Dear Marios, thank you very much for your feedback!
We appreciate your assessment to our managers and service they provide.
We are really happy you are satisfied with the car!
And of course, we would be really glad to see you among our clients again and do our best to satisfy all your needs!
Best regards, Carvector Team

Valorada con 5 estrellas sobre 5

CarVector made buying my car an…

CarVector made buying my car an absolute breeze. Great communication, honest service, and everything went exactly as promised. I’m really pleased with my new car and would happily recommend them to anyone!”

2 de diciembre de 2025
Opinión espontánea
Logotipo de Carvector Co. Ltd

Respuesta de Carvector Co. Ltd

Dear Nikolas, thanks a lot for your feedback!
We appreciate your assessment to our managers and service they provide.
We are really happy you are satisfied with the car!
And of course, we would be really glad to see you among our clients again and do our best to satisfy all your needs!
Best regards, Carvector Team

Valorada con 5 estrellas sobre 5

Great company to work with

Great company to work with. A friend of mine recommended Carvector when I started looking for a car. Special thanks to Victor for his incredible patience and always answering even the dumbest questions I asked and special thanks to Christine for keeping me informed about the freight and other documents related questions.

The purchase process is straightforward, I bought a decent Toyota Crown and I am very happy with it. After doing some maintenance I’ll be looking for a way to legally register the car in Bulgaria :)

30 de noviembre de 2025
Opinión espontánea
Logotipo de Carvector Co. Ltd

Respuesta de Carvector Co. Ltd

Dear Petar, thanks a lot for your feedback!
We appreciate your assessment to our managers and service they provide - and yes, clients may ask as many questions as they want, in any time:)
We are really happy you are satisfied with the car!
And of course, we would be really glad to see you among our clients again and do our best to satisfy all your needs!
Best regards, Carvector Team

Valorada con 5 estrellas sobre 5

I purchased several vehicles through…

I purchased several vehicles through Carvector and the entire experience was flawless. The cars arrived exactly as described, in outstanding condition, and every step of the process — purchase, shipping, and paperwork — was handled smoothly and on time.

A huge thank-you to Dustin and Christine for their exceptional work. They were fast, professional, and extremely responsive throughout. Everything was managed with perfect efficiency.

Carvector is a trustworthy and highly reliable company.
I strongly recommend them and will definitely work with them again.

29 de noviembre de 2025
Opinión espontánea
Logotipo de Carvector Co. Ltd

Respuesta de Carvector Co. Ltd

Dear Julien, thanks a lot for your feedback!
We appreciate your assessment to our managers and service they provide!
And of course, we would be really glad to see you among our clients again and do our best to satisfy all your needs!
Best regards, Carvector Team

Valorada con 4 estrellas sobre 5

Awesome Customer service

I recently bought a Mercedes with the support of Carvector, and my experience was overall very positive. Tim and Christine were assigned to me, and they did an amazing job! I was informed about everything throughout the process – from the buying details and sales statistics of several cars to the final shipping updates. Their communication and professionalism were excellent.

One important thing I’d recommend to future buyers: make sure to calculate the full transport costs including taxes, as the final price for a Japanese import might not be much cheaper than buying locally. In my case, I also had to fix some things like the cabrio roof (not opening/closing automatically), suspension, and wheel bearing – so keep that in mind when budgeting.

While I was happy with Carvector’s service, I was disappointed with the auction and previous seller. The maintenance book, spare key, and manual were promised but never delivered, as the previous owner couldn’t find them. Carvector did try to help resolve the issue, but unfortunately, it couldn’t be fixed.

All in all, I can definitely recommend Carvector, especially Christine and Tim for their outstanding support and customer care!

6 de agosto de 2025
Opinión espontánea
Logotipo de Carvector Co. Ltd

Respuesta de Carvector Co. Ltd

Dear Jonas, thanks a lot for your detailed and honest feedback!
We appreciate your assessment to our managers and service they provide - they really try to solve every issue you face to... But sometimes such things (as with manual book and spare key) exists.
We would be really glad to see you among our clients again and do our best to satisfy all your needs!
Best regards, Carvector Team

Valorada con 5 estrellas sobre 5

Great company to deal with from start…

Great company to deal with from start to finish . Can't thank enough Dusty from sales and Christine from logistics departments . Any question answered , any issue solved in no time . Thanks again . Looking forward working together again

20 de octubre de 2025
Opinión espontánea
Logotipo de Carvector Co. Ltd

Respuesta de Carvector Co. Ltd

Dear Martynas, thank you for your feedback!
We appreciate your assessment to our team and service they provide.
We would be really glad to see you among our clients again and do our best to satisfy all your needs!
Best regards, Carvector Team

Valorada con 5 estrellas sobre 5

A trusted partner

Very helpful, cooperative, in-depth explanation to any question and patient with newbies, truly professional - a trustful partner to the other side of earth! Thank you CarVector team!
In my case, I was after a car and they have managed to buy it to a lower price than the budget! All procedure went super smooth and the delivery was within the time frame without any delays.
So looking forward for the next one! Thanks again!

25 de septiembre de 2025
Opinión espontánea
Logotipo de Carvector Co. Ltd

Respuesta de Carvector Co. Ltd

Dear Christoforos, thanks a lot for your feedback!
We appreciate your assessment to our managers and service they provide - and yes, clients may ask as many questions as they want:)
We are really happy you are satisfied with the car!
And of course, we would be really glad to see you among our clients again and do our best to satisfy all your needs!
Best regards, Carvector Team

Valorada con 1 estrellas sobre 5

Poor Communication

I am writing to express my deep disappointment with your service. My initial inquiries since last Tuesday were ignored for about 5 days. When I was finally contacted by Victor on Sunday. He promised to follow up but has been silent since. I have sent follow-up messages via WhatsApp, which he has read but not responded to. This repeated lack of communication is very unacceptable since I was interested in making a purchase. You can only get 1 star for this service since I cannot give less.

23 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very good from Japan to Cyprus

Everything was very good, I am satisfied with the service and enjoy my car, from Japan to Cyprus. Thank you!

17 de julio de 2025
Opinión espontánea
Logotipo de Carvector Co. Ltd

Respuesta de Carvector Co. Ltd

Dear George, thank you so much for your feedback!
Our company is happy you are satisfied with the service we provide.
We hope you will bring more great cars to Cyprus with the help of our company and we would be really glad to see you among our clients again and do our best to satisfy all your needs!
Best regards, Carvector Team

Valorada con 5 estrellas sobre 5

Smooth purchase

It was first experience importing a car from Japan, the team did everything to have a smooth purchase. I can't recommend them enough.

30 de abril de 2025
Opinión espontánea
Logotipo de Carvector Co. Ltd

Respuesta de Carvector Co. Ltd

Dear Cristian, thank you for your feedback!
We appreciate your assessment to our team.
We would be really glad to see you among our clients again and do our best to satisfy all your needs!
Best regards, Carvector Team

Valorada con 5 estrellas sobre 5

Покупал через CarVector спортивное купе…

Покупал через CarVector спортивное купе — рассматривал Toyota GR86 или Subaru BRZ. Для меня это был первый опыт покупки автомобиля с японского аукциона, поэтому изначально было много вопросов и сомнений. Хотелось понимать каждый шаг, быть уверенным в процессе и избежать неприятных сюрпризов.
С самого начала я работал с Константином и Тимом. Они оказались крайне профессиональными людьми, которые терпеливо и подробно объяснили все тонкости аукционов: как проходят торги, какие есть особенности по комплектациям и состоянию автомобилей, как рассчитываются расходы и как устроена доставка. Общение было спокойным, без давления, и всегда с готовностью помочь разобраться в любых деталях.
После этого мы начали поиск нужного варианта. Константин и Тим постоянно были на связи, присылали подходящие лоты, комментировали их, объясняли различия и нюансы. В итоге удалось выиграть аукцион по очень привлекательной цене, даже ниже, чем я ожидал изначально. Автомобиль по аукционному листу числился полностью без повреждений — и в таком же отличном состоянии он прибыл на Кипр.
Отдельно хочу отметить менеджера Кристину. Она быстро и профессионально подготовила все документы, отправила их заранее по DHL, благодаря чему у меня было время спокойно организовать встречу груза и подготовиться к оформлению. Это сильно упростило процесс и добавило уверенности.
Весь путь от выигрыша на аукционе до получения автомобиля занял около трёх месяцев. Всё это время у меня был доступ к приложению для отслеживания судна, и я каждый день мог видеть, где находится машина. Это приятно дисциплинировало ожидание и позволяло чувствовать контроль.
В итоге я получил автомобиль в идеальном состоянии, полностью соответствующем аукционному листу. Никаких скрытых проблем, сюрпризов или неприятных моментов — всё честно, прозрачно и профессионально.
CarVector оставил исключительно положительное впечатление. Здесь работают люди, которые действительно разбираются в своём деле и уважают клиента: всё объясняют, помогают, сопровождают и поддерживают на каждом этапе. Я очень рад, что выбрал именно эту компанию. Огромное спасибо Константину и Тиму за профессионализм и терпение, а Кристине — за быстрое и аккуратное оформление всех документов.

26 de julio de 2025
Opinión espontánea
Logotipo de Carvector Co. Ltd

Respuesta de Carvector Co. Ltd

Никита, огромная Вам благодарность за такой развернутый и позитивный отзыв!
Нам очень приятно, что Вы остановили свой выбор именно на нас и доверились нашей компании в таком серьезном вопросе - покупка автомобиля из Японии.
И конечно, нам вдвойне приятно, что Вы остались довольны покупкой и качеством работы наших менеджеров. Это лучший показатель нашей работы.
Будем очень рады видеть Вас вновь!

Valorada con 1 estrellas sobre 5

Failing to respond and return deposit

I am due a refund of the deposit after many attempts to get an answer all staff are incompetently not replying.

Frustrated from the start. First I left a review of bad customer service from salesman now the whole team a failing to return my deposit. I would advise everyone not to use this company.

The person who I am messaging is called Dusty who is my salesman.

And I also messaged Olesya who is a quality manager. They both promised to say will be refunded. After many messages kept getting ignored even though they said it would be refunded by now

22 de septiembre de 2025
Opinión espontánea

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