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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Even though i was skeptical whether to do this alone or via a local dealer, the whole process was easier than expected! From day 1 communication with sales managers and after the final payment with th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Всем привет! Заказывал авто через компанию CarVector на Кипре. Были небольшие задержки с отправкой из Японии, (но!) это общий фактор. Что касается работы компании - я очень доволен. Хочу отдельно от... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Узнал о компании из ролика в Youtube. Привлекло что можно общаться на родном языке. Не пожалел ни секунды. Очень профессионально работают, быстро отвечают на вопросы, помагают с покупкой и всей докуме... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ребята из carvector подобрали мне машину моей мечты, а именно Toyota mark2, jzx90, tourerV, 1995 года с пробегом всего 94т.км Так долго о ней мечтал , на YouTube пересмотрел все видео, некоторые д... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Concesionario de autos
  2. Subasta de autos
  3. Concesionario de automóviles usados

Escrito por la empresa

The Carvector company is a service for searching and purchasing cars in Japan, as well as exporting cars around the world and is a reliable car dealer. The company provides service in 3 languages: English, German and Russian. In addition to the main office, which is located in Kawasaki, Japan, an agent network operates throughout the world. Agents are people who help clients locally - each in their own country. The carvector.com website was created and has been operating since 2008. As for 2024, cars are sold through the carvector.com website in more than 40 countries, such as Germany, Poland, Cyprus, Netherlands, United Kingdom, USA, United Arab Emirates, Russian Federation, Ghana, Jamaica, Kenya, Malta, Mauritius, Nigeria, Pakistan, Philippines, Singapore, South Africa, Tanzania, Mongolia, Nigeria, and many others.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

228 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 33% de las opiniones negativas

Suele responder en menos de 1 semana

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent experience !!!

Excellent experience with this company. Very helpful with guiding for car selection and very informative for every step of the process !!! Update on wareabouts of the car once or twice a week. Their website is easy to navigate and easy to see the cars you like. Definitely recommend this company ,trustworthy and transparent.

22 de mayo de 2024
Opinión espontánea
Logotipo de Carvector Co. Ltd

Respuesta de Carvector Co. Ltd

Dear Nikolaos, thank you so much for your feedback!
We appreciate your assessment to our managers and service they provide. We are really happy you can recommend our company, that's the best reward we can get!
Our company would be really glad to see you among our clients again and do our best to satisfy all your needs!
Best regards, Carvector Team

Valorada con 5 estrellas sobre 5

Everything was perfect

Hello,
I am Andreas Christo from Cyprus. I ordered my car Mazda cx8 2021 before around 2.5 months , and finally arrived before 3 days. Everything was more than perfect. I want to say a big thanks to Mark for his time to help me and suggest me Cars on my budget. And a big thanks to Christine that she arrange to send me the car and she informed me every week about my car location. Thanks Carvector.com 🇨🇾

10 de mayo de 2024
Opinión espontánea
Logotipo de Carvector Co. Ltd

Respuesta de Carvector Co. Ltd

Dear Andreas, thank you so much for your positive feedback!
We appreciate your assessment to our managers and service they provide.
Our company would be really glad to see you among our clients again and do our best to satisfy all your needs!
Best regards, Carvector Team

Valorada con 5 estrellas sobre 5

Best car auction and export company…

Best car auction and export company to deal with. Very good communication across all departments, especially with Mark and Christine. Team is providing all updates and following up until car is cleared from receiving port.
Very trustworthy company.

9 de mayo de 2024
Opinión espontánea
Logotipo de Carvector Co. Ltd

Respuesta de Carvector Co. Ltd

Dear Marcel, thank you for your warm feedback!
We are really happy that you are satisfied with our service and the cars you bought.
Our company will be glad to see you among our clients again and will do our best to satisfy all your needs!
Best regards, Carvector Team

Valorada con 5 estrellas sobre 5

Hello

Hello! My name is Vitaliy.

I had experience in delivering a car using the carvector company.
I bought a 2015 Toyota Prius from Japan to Ireland.
I conducted all negotiations with manager Victor. He was very professional and explained exactly how the purchase happened.
I made an advance payment and started choosing a car.
At the selection stage, Victor was constantly in touch and gave tips on the choice.
About a few weeks later the car was won, I paid the rest of the amount. Then I continued working with a car delivery manager, whose name is Christina.
Christina sent me a photo of the purchased car and booked a place on the ship that delivered the Car from Japan to Ireland.
During the delivery process, Christina informed me about the stages of delivery, the location of the ship with the car, as well as the approximate date of delivery to the destination port.
At the same time, Christina prepared all the necessary documents and sent them to me by mail.
The car was delivered to Dublin. When inspecting the car, I found that the car had been used very carefully, some parts of the interior and trunk were in
original packaging, the car interior was very clean. The exterior paintwork showed minor signs of use.

The conclusion I made.
The guys who work in the company are professionals.
I was pleased with the car.
I will continue to order cars from Japan from this company.

Thanks Carvector!

24 de abril de 2024
Opinión espontánea
Logotipo de Carvector Co. Ltd

Respuesta de Carvector Co. Ltd

Dear Vitaliy, thank you so much for your positive and so detailed feedback! It's like guide for people who only think to buy car from Japan.
We appreciate your assessment to our managers and service they provide. We are really happy you can recommend our company, that's the best reward we can get!
Our company would be really glad to see you among our clients again and do our best to satisfy all your needs!
Best regards, Carvector Team

Valorada con 5 estrellas sobre 5

Great company to deal with

From start to finish the help i received was excellent,from the lads looking after the purchasing side of things at the auctions to the logistics side of things were Christine looks after everything and is so helpful with anything you need and keeps you up to date with the shipping progress.From my experience i would highly recommend Carvector if you are looking to import a car from Japan.

24 de abril de 2024
Opinión espontánea
Logotipo de Carvector Co. Ltd

Respuesta de Carvector Co. Ltd

Dear Brian, thank you so much for your positive feedback!
We appreciate your assessment to our managers and service they provide. We are really happy you can recommend our company, that's the best reward we can get!
Our company would be really glad to see you among our clients again and do our best to satisfy all your needs!
Best regards, Carvector Team

Valorada con 1 estrellas sobre 5

Very unhelpful & unprofessional staff,

Very unhelpful & unprofessional staff,
They don’t reply.
They refuse to send you photos of a cars
I am convinced they don’t want to make money. I was dealing with victor and he would not reply, I got in contact with mark who finally replied to me and point blank refused to send me any pictures or information on a car I was interested in, mark then proceeded to block me, not the kind of people you want to be sending money overseas to.

22 de abril de 2024
Opinión espontánea
Logotipo de Carvector Co. Ltd

Respuesta de Carvector Co. Ltd

This review is not true. You registered on our site and after registration received an automatic letter stating that managers will answer you as soon as they can and also you have been asked questions. And it is absolutely clear in the CRM system that you received and read this letter (we have all prove screenshots). But you wrote that they didn’t answer you... during our non-working hours!
At 06:26 you received an auto reply. It's early morning in Japan, we haven't worked yet. Moreover, our managers did not work in other time zones.
And finally, you left this review on 22nd April, but you were registered on our site on 23rd April. So, you left negative review before being registered on our website.
Therefore, this comment is false and discredits our honor.
Best regards, Carvector Team

Valorada con 5 estrellas sobre 5

Bought two cars so far and all went as…

Bought two cars so far and all went as expected, will buy more cars for sure, thank you!

14 de octubre de 2023
Opinión espontánea
Logotipo de Carvector Co. Ltd

Respuesta de Carvector Co. Ltd

Dear Daniel, thank you for your warm feedback!
We are really happy that you are satisfied with our service and the cars you bought.
Our company will be glad to see you among our clients again and will do our best to satisfy all your needs!
Best regards, Carvector Team

Valorada con 5 estrellas sobre 5

I am very satisfied from this site…

I am very satisfied from this site great service and honestly deal and safe arrived, l🤗🤗🤗🤗

11 de abril de 2024
Opinión espontánea
Logotipo de Carvector Co. Ltd

Respuesta de Carvector Co. Ltd

Dear Muhammad, thank you for the feedback!
Our company will be glad to see you among our clients again and will do our best to satisfy all your needs and find suitable car!
Best regards, Carvector Team

Valorada con 5 estrellas sobre 5

Thank you so much for your help with…

Thank you so much for your help with the car. Experience has been great and the car is amazing! It has already been inspected and passed local inspection!
Christine and Olesya was very receptive no mess in to the import of the car.

30 de noviembre de 2023
Opinión espontánea
Logotipo de Carvector Co. Ltd

Respuesta de Carvector Co. Ltd

Dear Igor, thank you very much for so warm feedback!
We are really happy that you are satisfied with our service and the car - that's the best reward we can get!
Our company would be really glad to see you among our clients again and do our best to satisfy all your needs!
Best regards, Carvector Team

Valorada con 5 estrellas sobre 5

Hat alles funktioniert wie besprochen…

Hat alles funktioniert wie besprochen und professioneller Abwicklung.leider hat die Verschiffung nach Deutschland sehr lange gedauert.

2 de abril de 2024
Opinión espontánea
Logotipo de Carvector Co. Ltd

Respuesta de Carvector Co. Ltd

Lieber Rumen, vielen Dank für das Feedback!
Wir möchten uns ganz herzlich für die Zusammenarbeit bedanken und freuen uns auf ein Wiedersehen!
Mit freundlichen Grüßen, Carvector-Team.

Valorada con 5 estrellas sobre 5

Хотелось бы поделиться своими…

Хотелось бы поделиться своими впечатлениями работы с компанией CarVector.
Я являюсь частным лицом и периодически приобретаю немецкие леворукие автомобили из Японии для своего удовольствия.
До сего момента за несколько лет мною были куплены 12 автомобилей через компанию конкурентов. В прошлым году я решил попробовать совершить покупки через фирму CarVector. На сегодняшний день мне удалось купить три автомобиля, два из которых я уже получил.
Что хотелось бы отметить? Страница все ещё оставляет желать лучшего (хочется более удобного поиска). Я надеюсь, что этот факт в скором времени поменяется.
НО, что намного важнее, это человеческий фактор и вот тут-то данной компании на мой взгляд нет равных.
Виктор, как менеджер всегда посоветует, поддержит информационной базой. А Кристина (ответственная за логистику) просто волшебница. Лично мне помогла очень сильно, когда возникли вопросы со стороны немецкой таможни.
В общем, спасибо вам ребята и как говорится до новых встреч!:)

2 de abril de 2024
Opinión espontánea
Logotipo de Carvector Co. Ltd

Respuesta de Carvector Co. Ltd

Роман, огромная Вам благодарность за такой честный, развернутый и позитивный отзыв!
Нам очень приятно, что Вы остановили свой выбор именно на нас и доверились нашей компании в таком серьезном вопросе - покупка автомобиля из Японии.
И конечно, нам вдвойне приятно, что Вы остались довольны покупкой и качеством работы наших менеджеров. Это лучший показатель нашей работы.
Будем очень рады видеть Вас вновь!

Valorada con 5 estrellas sobre 5

Excellent Service from the whole team

Excellent Service from the whole team. I order my second car with Kosta Sala and with Christine and everything was perfect once again.

20 de febrero de 2024
Opinión espontánea
Logotipo de Carvector Co. Ltd

Respuesta de Carvector Co. Ltd

Dear Alexandros, thank you for your warm feedback!
We appreciate your assessment to our managers and their job.
Our company is really glad to see you among our clients again and again and will do our best to satisfy all your needs and find suitable car!
Best regards, Carvector Team

Valorada con 5 estrellas sobre 5

Am Joseph Charles

Am Joseph Charles, Tanzanian i would to appreciate Mr Victor Grossman for his assistance during buying process he really gave appreciative advice and got a good car of 4.5 auction grade. Furtherly i would like to give my appreciation to Miss Christine, the logistic office who carried over the whole transport proces to Dar es salaam port thank you so much.
Carvector is the right company to buy your dream . I have severally recomended to my friend and still i recommend it. You will not lose your money

27 de marzo de 2024
Opinión espontánea
Logotipo de Carvector Co. Ltd

Respuesta de Carvector Co. Ltd

Dear Joseph, thank you so much for your positive feedback!
We appreciate your assessment to our managers and service they provide. We are really happy you can recommend our company, that's the best reward we can get!
Our company would be really glad to see you among our clients again and do our best to satisfy all your needs!
Best regards, Carvector Team

Valorada con 4 estrellas sobre 5

Thanks!

Thanks for work!

1 de noviembre de 2023
Opinión espontánea
Logotipo de Carvector Co. Ltd

Respuesta de Carvector Co. Ltd

Dear Raik, thank you for your feedback!
Our company would be really glad to see you among our clients again and do our best to satisfy all your needs!
Best regards, Carvector Team

Valorada con 5 estrellas sobre 5

Great service

Thank you, Christine and Mark, for your excellent service and collaboration. I truly appreciate your support. It was a pleasure doing business with you.

5 de octubre de 2023
Opinión espontánea
Logotipo de Carvector Co. Ltd

Respuesta de Carvector Co. Ltd

Dear Radu, thank you so much for your warm feedback!
We are really happy that you are satisfied with our service! You became more then a client for us:)
Our company would be really glad to see you among our clients again!
Best regards, Carvector Team

Valorada con 5 estrellas sobre 5

Great choice if you want a car from Japan

Had great experience with this company so far. Managers were really helpful with that load of questions that I bombarded them with) The car arrived in the same condition as was stated in the auction list and the photos, no hindrance or trouble from their side. Totally would recommend!

29 de febrero de 2024
Opinión espontánea
Logotipo de Carvector Co. Ltd

Respuesta de Carvector Co. Ltd

Dear Boris, thank you so much for your positive feedback!
We appreciate your assessment to our managers and service they provide. We are really happy you can recommend our company, that's the best reward we can get!
Our company would be really glad to see you among our clients again and do our best to satisfy all your needs!
Best regards, Carvector Team

Valorada con 5 estrellas sobre 5

Trustworthy and helpful

Very helpful through whole importing process. I would highly recommend Carvector when you want to get a nice Japanese car as described.
Thank you guys!

15 de febrero de 2024
Opinión espontánea
Logotipo de Carvector Co. Ltd

Respuesta de Carvector Co. Ltd

Dear Damian, we appreciate for your feedback!
We are really happy that you are satisfied with our service and the car - that's the best estimation for us!
Our company would be really glad to see you among our clients again and do our best to satisfy all your needs!
Best regards, Carvector Team

Valorada con 5 estrellas sobre 5

Looking to buy my 3rd!

Purchased two vehicles through Carvector and am pleased with both. Victor and Christine were very helpful throughout the process and were quick to get back to me whenever questions came up! If you're going to use them to buy at auction you will need to reach out and get your account set up to bid. It is not a last minute thing that you do quickly. If you do your research and understand the process and how the rating/appraisal system works, you can get a nice car at a good price. I'm searching for number 3 now!

8 de mayo de 2023
Opinión espontánea
Logotipo de Carvector Co. Ltd

Respuesta de Carvector Co. Ltd

Dear Gary, thank you for your warm feedback!
We appreciate your assessment to our managers and their job.
Our company is really glad to see you among our clients again and will do our best to satisfy all your needs and find suitable car!
Best regards, Carvector Team

Valorada con 5 estrellas sobre 5

Exceptional Service and Dream Fulfillment with Carvector

From start to finish, my experience with Carvector was nothing short of outstanding. Thanks to this fantastic company, I was able to purchase my dream car, a Mercedes SL500, at auction – an experience I won't soon forget. The entire process was impressively straightforward and transparent at all times, allowing me to stay fully informed throughout.

I must especially commend the excellent support provided by the staff, Mark and Christine. Their dedication, professionalism, and kindness not only made the process smoother but also more enjoyable. It's clear that they place a high value on customer satisfaction and are willing to go the extra mile to ensure everything runs smoothly.

Communication with Carvector was consistently efficient and friendly. All my questions and concerns were answered quickly and thoroughly, which is not something you can take for granted these days. This shows how much they care about their customers and pride themselves on delivering such high-quality service.

I am deeply grateful to Carvector and their team for their support and outstanding service. Because of them, I now own the car of my dreams. I can recommend Carvector without hesitation to anyone looking for a reliable partner in the automotive sector. You will not be disappointed!

Conclusion: Carvector not only met but exceeded my expectations. A huge thank you to Mark, Christine, and the entire team for their hard work and dedication. You are the best!

24 de febrero de 2024
Opinión espontánea
Logotipo de Carvector Co. Ltd

Respuesta de Carvector Co. Ltd

Dear Thiemo, thank you so much for this great and positive feedback!
We appreciate your assessment to our managers and service they provide. We are really happy you can recommend our company, that's the best reward we can get!
Our company would be really glad to see you among our clients again and do our best to satisfy all your needs!
Best regards, Carvector Team

Valorada con 5 estrellas sobre 5

I recommend this company

12 de febrero de 2024
Opinión espontánea
Logotipo de Carvector Co. Ltd

Respuesta de Carvector Co. Ltd

Dear Bruzas, thank you for your feedback!
Our company is glad to cooperate with you again.
And we would be really glad to satisfy all your needs next time!
Best regards, Carvector Team

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