Case Furniture Opiniones 

381
•
TrustScore: 3.5 sobre 5

3,3

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

The glass top on my Covet desk has just exploded, after 3 years. Case tell me that this is a known hazard of toughened glass, so it’s obviously my fault for buying a product which is dangerously unsaf... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Bought a bed and a few other things. Unfortunately, I am pretty underwhelmed with the service overall. The experience did not match those of other brands that sell similar, design-focused, aspirationa... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We ordered four chairs. The products were all very well packaged. One back had a minor flaw and Case switched over the back without argument. Also needed one replacement screw which they also posted... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Chairs been shipped from UK to Germany in a breeze. Crates in top condition, the content perfectly wrapped and immaculate as the company’s pre- and aftersales service & communication. The chairs are e... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de muebles

Escrito por la empresa

Good design as standard. Case Furniture is the vanguard of creativity, winning international awards for its modern furniture and designs.


Información de contacto

3,3

Medio

TrustScore: 3.5 sobre 5

381 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele tardar más de 1 mes en responder

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

3,3

Todas las opiniones

(381)

5 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

What a great experience from start to…

What a great experience from start to finish. We love our new sideboard from CASE.

23 de febrero de 2022
Opinión espontánea
Logotipo de Case Furniture

Respuesta de Case Furniture

Thank you for your review. We are so happy to hear you love the Cross sideboard as much as we do!

All the best,
Case Furniture Team

Valorada con 5 estrellas sobre 5

Quality stools and great customer service

After searching on lots of websites, I contacted Case by telephone to inquire about their counter stools. Martha was very helpful and answered all my questions. I ordered 3 Profile counter stools (in oak and cream), and was delighted when Martha contacted me to say that delivery would be much quicker than originally expected. The stools arrived well packaged, and I am very happy with the style and quality. They are very well made, and although they were more expensive than other stools I had looked at, they are quality pieces of furniture.
Customer service was excellent, Martha kept me informed of delivery etc.
The only slight issue was that the delivery driver refused to take the pallet (that the stools were delivered on) away as we had been told he would. But that isn’t Case Furniture’s fault, and Martha did try to sort that slight issue.

20 de febrero de 2022
Opinión espontánea
Logotipo de Case Furniture

Respuesta de Case Furniture

Hi Linda,

Thank you so much for your review, it means a lot. We will pass on your thanks to Martha. We are sorry for the inconvenience of the pallet but are glad to hear you love your Profile stools.

We look forward to hearing from you again in the future.

All the best,
Case Furniture Team

Valorada con 5 estrellas sobre 5

Top quality

Quick delivery, excellent customer service, top quality items. 👍

19 de febrero de 2022
Opinión espontánea
Logotipo de Case Furniture

Respuesta de Case Furniture

Thank you for your feedback!

All the best,
Case Furniture Team

Valorada con 5 estrellas sobre 5

Case Furniture purchase

Very happy with the product and the purchase and delivery. Would use this company again.

3 de febrero de 2022
Opinión espontánea
Logotipo de Case Furniture

Respuesta de Case Furniture

Thank you - we look forward to hearing from you in the future.

All the best,
Case Furniture Team

Valorada con 5 estrellas sobre 5

Beautiful Oki Nami stools

Beautiful Oki Nami stools, which are really comfortable, were delivered speedily and efficiently.

26 de enero de 2022
Opinión espontánea
Logotipo de Case Furniture

Respuesta de Case Furniture

Thank you for your feedback!

All the best,
Case Furniture Team

Valorada con 5 estrellas sobre 5

Well designed Cork storage boxes

Items matched the Web images exactly & dispatch was quick & items very well packaged. Great choice of high quality items in store.

25 de enero de 2022
Opinión espontánea
Logotipo de Case Furniture

Respuesta de Case Furniture

Thank you for your review!

All the best,
Case Furniture Team

Valorada con 5 estrellas sobre 5

The Stanley Armchair is our second item…

The Stanley Armchair is our second item of "case" furniture. We love the mid-century "clean-lines" of Matthew Hilton's beautiful furniture designs. "Case" furniture is superbly crafted. The sales/admin team were very professional, helpful and friendly. We highly recommend this company.

Beautiful modern furniture. Clean lines

8 de enero de 2022
Opinión espontánea
Logotipo de Case Furniture

Respuesta de Case Furniture

Hi Gillian,

Thank you for your review! We are so happy to hear how much you love our designs. We look forward to hearing from you again in the future.

All the best,
Case Furniture Team

Valorada con 5 estrellas sobre 5

Fabulous - What's not to like!

What's not to like? Fabulous Danish style, really helpful and knowledgeable staff, delivery was arranged quickly and guys who delivered were super efficient and helpful and assembled our gorgeous furniture. Very happy - thanks Anna, Andy and all at Case

7 de enero de 2022
Opinión espontánea
Logotipo de Case Furniture

Respuesta de Case Furniture

Thank you so much for your review! We will pass on your compliments to Anna and Andy.

All the best,
Case Furniture Team

Valorada con 5 estrellas sobre 5

New table

I love with my new, very beautiful table. Case Furniture's customer service to fix up delivery time with their contract delivery company was communicated well. Although delivery was later in the evening than scheduled, the table was assembled quickly and with care.

19 de diciembre de 2021
Opinión espontánea
Logotipo de Case Furniture

Respuesta de Case Furniture

We are so pleased to hear how much you love your new table. We will pass on your compliments to the delivery team.

All the best,
Case Furniture Team

Valorada con 5 estrellas sobre 5

Good value and easy to deal with

Case Furniture proved to be good value and easy to deal with from both a sales and aftersales perspective. The delivery was on time and done with the utmost care.

7 de diciembre de 2021
Opinión espontánea
Logotipo de Case Furniture

Respuesta de Case Furniture

Thank you for your feedback. We are glad your experience with us went well from start to finish. We look forward to hearing from you again in the future.

All the best,
Case Furniture Team

Valorada con 5 estrellas sobre 5

A great product

A great product, well made, exactly as specified, well packed and presented. It has already given me hours of pleasure, being able to read in a dark but cosy corner.

7 de diciembre de 2021
Opinión espontánea
Logotipo de Case Furniture

Respuesta de Case Furniture

Thank you so much for your review. We are so happy to hear you love the lamp as much as we do!

All the best,
Case Furniture Team

Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service, kept up to date fully with when my order would arrive - like everything stock is slow to arrive due to Covid, however the team at Case make sure you're well informed. Product was as expected and delivery was first class, very happy!

26 de noviembre de 2021
Opinión espontánea
Logotipo de Case Furniture

Respuesta de Case Furniture

Thank you for your review. We really appreciate your patience and understanding during the global shipping crisis, and we are glad you can now enjoy your furniture.

All the best,
Case Furniture Team

Valorada con 5 estrellas sobre 5

Beautiful table

Beautiful table, excellent and friendly customer service from case furniture from initial enquiry through to delivery and assembly. Well worth opting for the "white glove service" provided by helpful and efficient assemblers. I couldn't be more pleased.
Thank you, case.

20 de noviembre de 2021
Opinión espontánea
Logotipo de Case Furniture

Respuesta de Case Furniture

Thank you for your review! We are glad your experience with us went well from start to finish. We look forward to hearing from you again in the future.

All the best,
Case Furniture Team

Valorada con 5 estrellas sobre 5

Good furniture & great customer service too.

I decided to indulge my taste for Case Furniture by adding another Oki Nami chair to my set by buying one in their outlet.

I hadn’t dealt with the showroom previously but for this transaction needed to sort it all out with them.

Martha was incredibly helpful from start to finish - sending me photos of the chair, sorting out the order & updating on pick up etc.

Case is definitely the place to go for well designed & good quality furniture & good customer service too.

27 de octubre de 2021
Opinión espontánea
Logotipo de Case Furniture

Respuesta de Case Furniture

Thank you for your review - it is much appreciated. We will pass on your compliments to Martha!

We are delighted that your Oki Nami set has been completed, we hope you can enjoy them for years to come.

All the best,
Case Furniture Team

Valorada con 4 estrellas sobre 5

Great

A bit of a wait but my bench was beautiful and very carefully wrapped, great communications all the way too.

4 de octubre de 2021
Opinión espontánea
Logotipo de Case Furniture

Respuesta de Case Furniture

Many thanks for your feedback, this is greatly appreciated.

All the best,
Case Furniture Team

Valorada con 5 estrellas sobre 5

Fabulous furniture

Fabulous furniture. Excellent customer service. Delivery was as promised with regular updates. Delighted with my dining table and chairs and sideboard.

2 de octubre de 2021
Opinión espontánea
Logotipo de Case Furniture

Respuesta de Case Furniture

Thank you for your review Barbara, we are glad you are enjoying your new furniture.

All the best,
Case Furniture Team

Valorada con 5 estrellas sobre 5

Beautiful piece of furniture

Beautiful piece of furniture delivered promptly and professionally, after we received good and helpful advice in the showroom.

23 de septiembre de 2021
Opinión espontánea
Logotipo de Case Furniture

Respuesta de Case Furniture

Thank you for coming into our showroom, we are very glad you are enjoying your furniture!

All the best,
Case Furniture Team

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más