The glass top on my Covet desk has just exploded, after 3 years. Case tell me that this is a known hazard of toughened glass, so it’s obviously my fault for buying a product which is dangerously unsaf... Ver más
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The glass top on my Covet desk has just exploded, after 3 years. Case tell me that this is a known hazard of toughened glass, so it’s obviously my fault for buying a product which is dangerously unsaf... Ver más
La empresa ha respondido
Bought a bed and a few other things. Unfortunately, I am pretty underwhelmed with the service overall. The experience did not match those of other brands that sell similar, design-focused, aspirationa... Ver más
La empresa ha respondido
We ordered four chairs. The products were all very well packaged. One back had a minor flaw and Case switched over the back without argument. Also needed one replacement screw which they also posted... Ver más
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Chairs been shipped from UK to Germany in a breeze. Crates in top condition, the content perfectly wrapped and immaculate as the company’s pre- and aftersales service & communication. The chairs are e... Ver más
La empresa ha respondido
Good design as standard. Case Furniture is the vanguard of creativity, winning international awards for its modern furniture and designs.
23 East Hill, SW18 2HZ, London, Reino Unido
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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
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Magnificent product and very nice and efficient customer service

Respuesta de Case Furniture
Carefully packaged. Fantastic quality. Extremely happy with the purchase of our dining chairs.

Respuesta de Case Furniture

Respuesta de Case Furniture
Great service and prompt delivery! Good communication with updates for the delivery day. The item was well packaged in a sturdy box. Thank you!

Respuesta de Case Furniture
Great service - the chairs I bought were in stock (so not long lead time), were delivered quickly and are exactly how described on the web site. I'm very happy.

Respuesta de Case Furniture
Brilliant company, who delivered my furniture on time and always kept me in the know.

Respuesta de Case Furniture
Small, but well chosen range of products. Quality seems good and the photographs on the website were accurately representative of the delivered article. Communication was good and delivery prompt with no issues whatsoever.

Respuesta de Case Furniture
Prompt communication after ordering to arrange delivery. Chairs arrived wrapped and cushioned to prevent damage in transport. Box used was sturdy with reinforced edges. The Profile chairs were new and spotless and super comfortable to eat around a table.

Respuesta de Case Furniture
We bought the Mathew Hilton Table from Case furniture, The quality of the table is excellent. The service was very good. Delivery was around two weeks as it states in the website. IT was installed here in the house and all the cardboard's was taken away that was handy. I highly recommend.

Respuesta de Case Furniture
The Case furniture 'authentic new production' of Robin Day's '675' Chair is absolutely beautifully realised. Approved as it is by the Robin and Lucienne Day Foundation, I was delighted when I unboxed it at the shear quality of the manufacture. Every detail is perfect from the very mid century 'Elum' wool upholstered seat and with tiny improvements like the brass fixings on the bent ply arm/backrest I suspect these are better than the 1952 originals. This is a chair I have always wanted to own and finally I have one for my new home office. Case allowed me to save on delivery costs by collecting from their warehouse in Croydon. Great company, good communication and a pleasure to deal with.

Respuesta de Case Furniture

Respuesta de Case Furniture

Respuesta de Case Furniture

Respuesta de Case Furniture
I recently purchased a rug from Case & I ve been very happy with their customer service & the quality of the rug . I ll definitely use them again in the future .

Respuesta de Case Furniture
Love this desk. Excellent quality construction and perfect size for my home office environment. I highly recommend it.

Respuesta de Case Furniture
Great customer service. Great communication and prompt delivery. Will probably buy again. Thanks.

Respuesta de Case Furniture
The whole experience from order to delivery handled with care and attention. The order arrived in excellent condition, complete in every screw and fitting, on time and with a helpful, cheerful and communicative driver. Assembly instructions were easy to follow.

Respuesta de Case Furniture
Delivery 4 days earlier than anticipated, assembly in situ, product is fantastic, 2 weeks faster than anyone else stocking the product in the UK, exceptionally friendly and efficient customer service. What's not to love. Will come back here ASAP, one of the most positive retail experiences I've ever had, AND during covid. Kudos!

Respuesta de Case Furniture
Bought a large rug. The whole process was 'as advertised ' from start to finish. Excellent value, good communications and speedy delivery on the appointed day. Will certainly shop with Case again .

Respuesta de Case Furniture
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