catalyst2 - managed servers Opiniones 525

TrustScore: 5 sobre 5

5,0

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have been with this very personal hosting provider continuously since 2002 (near the start) from personal use to a business web magazine that relies on them. Don't know if it is still a small provi... Ver más

Valorada con 5 estrellas sobre 5

Awesome technical advice as always. First class company been with them years never a problem. Can not recommend this company any higher.

Valorada con 5 estrellas sobre 5

Best in class customer service. I never worry when I have an web or email problem because I know it’ll be sorted by Catalyst 2 promptly and professionally. Plus they often go the extra mile to ensu... Ver más

Valorada con 5 estrellas sobre 5

Matthew, a member of the Catalyst2 support team, talked me through step-by- step re-loading my email account on a new iPhone. Apple doesn’t make this straightforward and so needed Matthew’s technica... Ver más

Información sobre la empresa

  1. Empresa de alojamiento web
  2. Consultoría de negocios e informática
  3. Computación en la nube
  4. Proveedor DNS
  5. Proveedor de servicios de email

Escrito por la empresa

Best in class managed hosting provider. catalyst2 provide award winning hosting with 24/7 support. catalyst2 provide, helpful, reliable, hassle free hosting and dedicated servers for organisations across the UK. All prices are completely inclusive of management, backups, proactive monitoring and more. Clients include: The Royal British Legion, Virgin Care and Daylesford. Experts in hosting a wide range of ecommerce platforms including Magento / Woo Commerce / PrestaShop and many more.


Información de contacto

5,0

Excelente

TrustScore: 5 sobre 5

525 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Excellent hosting

Honestly, the easiest server move ever! Support are easy to get hold of. Everything works as it should, servers seem super quick.

8 de octubre de 2019
Opinión espontánea
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Respuesta de catalyst2 - managed servers

Thanks so much for the review, we look forward to working with you in the future.

Valorada con 5 estrellas sobre 5

Always helpful and highly professional…

Always helpful and highly professional in dealing with any issues we have had. The best hosting company we have dealt with.
No hesitation in recommending Catalyst for any hosting solutions.

3 de octubre de 2019
Opinión espontánea
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Respuesta de catalyst2 - managed servers

Thanks for the review, much appreciated.

Valorada con 5 estrellas sobre 5

First Class Company

I had all sorts of problems with my previous email hosting company who had the typical modern attitude of 'do it all online and don't bother us with non-standard queries'. Catalyst 2 were extremely helpful and considerate and I was delighted to use them. Subsequently the occasional query has been dealt with extremely sympathetically and professionally. Highest possible recommendation from me.

3 de octubre de 2019
Opinión espontánea
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Respuesta de catalyst2 - managed servers

You are most welcome, let us know if you need anything in the future.

Valorada con 5 estrellas sobre 5

Amazing service, great support

Amazing service, reliable fast hosting, super competitive pricing, Catalyst2 are one of my favourite suppliers. Their support is world class which for me is exceptionally important, and they are incredibly helpful, sometimes when their hosting is not the issue.
I often get clients that want to self-host and I always recommend Catalyst2 as I know they won’t let the client or myself down.
HIGHLY recommended.

2 de octubre de 2019
Opinión espontánea
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Respuesta de catalyst2 - managed servers

Thanks very much for taking the time to review, much appreciated.

Valorada con 1 estrellas sobre 5

From truly outstanding to truly awful

I have used Catalyst 2 for years, gave many good reviews and now unfortunately feel greatly saddened by how success seems to have changed their business ethos and customer care.

Their customer service as regards technical issues remains outstanding. This I will agree with. Their support staff have always went out of their way to help. However their accounts department is quite frankly a disgrace. If you try to discontinue a service, they will refuse to respond to cancellation emails, then they will use your card details (which you have not consented to be kept on file for use) to renew the subscription! They will not apologise for this if you complain and you will need to go via your banks fraud department to try and get your money back. The first time this happened I did receive an apology. This time, when they did this a SECOND time in the space of 12 months, no apology and no offer of my money back.

Well the first time you illegally use someone's card to take money for a cancelled service, that can most certainly be a mistake. The second not so much. I will be making a complaint to the ICO and the office of fair trading.

29 de septiembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Email hosting with first class support.

Was looking for a host for client email accounts - test account didn't start off as well as I expected, but support was first class - even though the problem was not with Catalyst2. I'll certainly be continuing and growing our association.

26 de septiembre de 2019
Opinión espontánea
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Respuesta de catalyst2 - managed servers

You are most welcome, we look forward to working with you in the future.

Valorada con 5 estrellas sobre 5

I have been using catalyst 2 now for…

I have been using catalyst 2 now for nearly 10 years.My questions are always answered by their amazing team. I have had 30+ websites hosted by them, the support is second to none. I cannot recommend them enough.

23 de septiembre de 2019
Opinión espontánea
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Respuesta de catalyst2 - managed servers

Thanks very much for taking the time to review, much appreciated.

Valorada con 5 estrellas sobre 5

I moved my email hosting to Catalyst2…

I moved my email hosting to Catalyst2 last week. I cannot thank the guys enough. They helped me move everything seamlessly and nothing was lost in the process. When I needed help or advice in the setup, it was comprehensive and immediate. They have made the whole process so easy and straightforward. A brilliant job, well done and worthy of a five star review.

16 de septiembre de 2019
Opinión espontánea
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Respuesta de catalyst2 - managed servers

You are most welcome. We look forward to working with you.

Valorada con 5 estrellas sobre 5

I have worked with these guys for years…

I have worked with these guys for years now, and cannot praise the service highly enough. Trust me, you will struggle to find a more dedicated, conscientious and professional team anywhere. When things go wrong with hosting, as a customer you need it to be resolved...and as quickly as possible.
I have never yet had a problem they couldn't resolve promptly...even at some pretty unsociable hours!
Well done guys, keep it up...

28 de agosto de 2019
Opinión espontánea
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Respuesta de catalyst2 - managed servers

Thanks David, much appreciated.

Valorada con 5 estrellas sobre 5

I have just transferred to catalyst2

I have just transferred to catalyst2, The team have been really fast and helpful taking control of both ends of the process when needed. The emails are spam filtered and we are seeing a noticeable reduction is spam. Really good. Well done.

19 de agosto de 2019
Opinión espontánea
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Respuesta de catalyst2 - managed servers

Thanks for your review, much appreciated. Let us know if we can help at all in the future.

Valorada con 5 estrellas sobre 5

The Catalyst Team will make your job ten times easier

Catalyst are professional, well organised and extremely knowledgable. They will bend over backwards to give you an 'A' star experience. They have experts in multiple fields who have the ability to transfer their knowledge in a way you will understand. Overall i would not hesitate to recommend them for your IT needs.

15 de agosto de 2019
Opinión espontánea
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Respuesta de catalyst2 - managed servers

Thanks for your review, much appreciated. Let us know if we can help at all in the future.

Valorada con 5 estrellas sobre 5

I love it when things just work

I love it when things just work. Catalyst2 just works, and when I need something or have a problem (usually user error!) they are on the end of an almost instant chat. So brilliant. Thank you

14 de agosto de 2019
Opinión espontánea
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Respuesta de catalyst2 - managed servers

No worries at all, let us know if we can assist at all in the future.

Valorada con 5 estrellas sobre 5

Excellent

Fantastic product, amazing service.

12 de agosto de 2019
Opinión espontánea
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Respuesta de catalyst2 - managed servers

Thanks for the review, do let us know if we can help at all in the future.

Valorada con 5 estrellas sobre 5

just moved all my accounts (customers)…

just moved all my accounts (customers) from Gridhost to Catalyst2 now email / web hosting not my thing, I look after LAN / Server / Desktops / Wireless / Sage Line50 and many other application, but my web chap buggered off and left me hi & dry ; so we had an issue with Gridhost and they would not fix, after 5 months of complaints from my customers which reflects on my service, I decided to move away from Gridhost to a new hosting and I stumbled on Catalyst2, I checked them out read the reviews and decided to move over, now they not the cheapest as I found out, I took a basic package when I was asked how much disk space my old host used which was 180Mb but when I typed it in i missed a 0 (Zero) so I was sold the 20Mb package well no sooner had I started to move my client then I hit 60Mb 80Mb and had to pay for a custom hosting at £1xx.xx per month so not the cheapest, but to be honest I have tried the cheapest and that why I'm having to move. Now to say that I found it stressful and hard going is an understatement, my customer wanted to carry on working whilst I was changing servers (a bit like changing a tyre whilst still driving!!! I know you all seen the Advertisement and it can be done) but it not easy. Catalys2 support were there on hand every step of the way, sometime it got heated and I lost it.. customer ring up complaining, complaining and complaining yet I still had to do my normal daily work, rolling out Windows Server's or fixing a VPN, PC down etc.. you all know the score.. and these guys never once lost it with me, they were professional above and beyond, mistake were made on both side but fixed quickly, the initial fault has gone, my customer are happy my phone has gone from Chernobyl in melt down to Stonehenge "no irate customer ring me" All I have to do know is pay for it...

6 de agosto de 2019
Opinión espontánea
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Respuesta de catalyst2 - managed servers

Delighted to hear it is all sorted. Thanks for the review. We look forward to working with you moving forwards.

Valorada con 5 estrellas sobre 5

Excellent service and customer support…

Excellent service and customer support from Jacob and the team. We've used Catalyst2 for a number of years now and would highly recommend them to anyone.

5 de agosto de 2019
Opinión espontánea
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Respuesta de catalyst2 - managed servers

Thanks very much for your review, much appreciated.

Valorada con 5 estrellas sobre 5

Excellent Customer Service and Overall Service!

Having dealt with a fair few hosting companies over the years in the industry, I have to say Catalyst to be the best we have had the pleasure to work alongside. Their hosting services are excellent, their communication is clear, precise and timely, the support they offer is brilliant, 99% of the time you have a reply to your ticket within 5 minutes. Their attention to detail to the needs of you and your clients will always be spot-on. We have no problem in recommending Catalyst2 to our clients with every confidence they will deliver every time. Jacob, Paul, Nic and the other staff at Catalyst are always on hand to offer advice and support - I don't think you need look for another hosting partner once you start to use Catalyst2.

1 de agosto de 2019
Opinión espontánea
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Respuesta de catalyst2 - managed servers

Thanks so much for the review, let us know if we can help with anything in the future.

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