Easy to book and to arrange collection I was disappointed to find out that the phlebotomist insisted to collect the placenta as well even though our package did not contain that, we have opted onl... Ver más
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Easy to book and to arrange collection I was disappointed to find out that the phlebotomist insisted to collect the placenta as well even though our package did not contain that, we have opted onl... Ver más
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Fantastic service throughout. Cant complain. Very competitive pricing too which surprised me! I paid for stem cell collection with cells plus, they extracted 22 out of about 70 which im told is not ba... Ver más
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The service was easy to use, Verity our main point of contact carefully explained how everything worked, answered all our questions and helped us through the admin to get everything in place for the c... Ver más
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We have been dealing with Cells4 life for the last 6 years. Their timeliness and customer service is simple impeccable. Very supportive and kindly spoken staff. Importantly, what they do is genuinely... Ver más
La empresa ha respondido
Cells4Life is a private stem cell bank based in the United Kingdom.
Albert Drive, RH15 9TN, Burgess Hill, Reino Unido
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Had a great experience from start to finish so far on this journey. The team are super helpful and always respond very quickly with any questions or queries. Literally can’t fault their service and knowledge. I will be recommending to all friends and family who want to take this route. Thank you!

Respuesta de Cells4Life
Very pleased with the service we have received from Cells4Life. The sign-up process was very straightforward, and the selection of services offered was both comprehensive and well explained. We had a planned C-section, so our phlebotomist, Jay, was present at the hospital in advance of the surgery and was able to collect our son's cord blood immediately, making it a hassle-free experience in every way. Highly recommended.

Respuesta de Cells4Life

Respuesta de Cells4Life
Dealing with the team wasn't difficult and they showed understanding

Respuesta de Cells4Life
Advice and help was great and everyone helped the day go smoothly eith a back up having to jump in too!

Respuesta de Cells4Life
Communication was excellent. Everything was explained and implemented in a professional way. Also the nominated phlebotomist service was excellent.

Respuesta de Cells4Life
I knew that I wanted to harvest my baby's cells once they were born and went to the Lidl Baby Show with a company in mind that I thought I wanted to use but I am so glad I approached Cells4Life. The ladies that were there were so informative and I felt that they took the time to treat me as an individual.
I proceeded with Cells4Life and even after the cells and placenta have been harvested they are still on hand to answer any questions that I have.

Respuesta de Cells4Life
Excellent customer service, good communication; very helpful answering all of our questions.
The person who took the cells was on time and he done everything properly so the cells bring the best results!
Totally recommend this company!

Respuesta de Cells4Life
Cells4life were very helpful answering all of our questions

Respuesta de Cells4Life
We’ve requested the service 12 hours before our son’s birth and although we needed to think through all plans which are available with cell 4life, they were patient and got everything done for us.
It was an amazing and stress free experience.

Respuesta de Cells4Life
The person who took the cells was great as she was on time and she done everything so the cells bring the best results Which they did
Thank you

Respuesta de Cells4Life
Very professional responsive & effective. Thank you so much for your amazing services.

Respuesta de Cells4Life
We thought this was a leading company for stem cell storage but expect a price hike after you’ve agreed your cost structure. Page 13 of your agreement says so!! My son is 9 months old, so they didn’t even wait the full year before increasing our cost, not sure how we are expected to rate them highly with such a poor service. I recommend seeking another service but unfortunately we are tied in!

Respuesta de Cells4Life

Respuesta de Cells4Life
Excellent customer service, good communication, couldn’t fault it. Used again for our second child and very pleased with Cells4Life and the phlebotomists.

Respuesta de Cells4Life
Very happy with service. Delivery of collection pack was very quick. Collection day was good as well.

Respuesta de Cells4Life
The booking experience went successful, however when it came to the cell collection we had issues. We rang up our phlebotomist when I started contractions, then messaged him when I was told to go into hospital, very soon after we found out I was already 3cm, however, the phlebotomist did not believe that my labour was progressing so quickly due to it being my first. An hour later I became 8cm and we contacted them again and he still felt like he didn’t leave to come to the hospital even though he lived over an hour away. Half an hour later I started pushing my baby out and my partner contacted them to tell him and once again did not believe us but begrudgingly packed his stuff to leave. I had to wait an hour and a half with the placenta inside me after I had given birth due to him not leaving when we requested. We where upset with the outcome but where still keen for the service and waited for the arrival of the genetic testing which would take 3-4 weeks to arrive, 5 weeks later however we had still not heard anything and had made contact with Cells4Life. We then found out that the results bags been ready almost 2 weeks prior. We have very mixed opinions on the service, but cannot make a set opinion until we have utilised our stems cells.
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