Century Martial Arts Opiniones 

120
•
TrustScore: 1.5 sobre 5

1,6

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Absolutely TERRIBLE customer service. Only decent one there is Sarah and these cheapskate bastards literally kept $20 from the shipping cost when I cancelled the order the moment I made it wanting to... Ver más

Valorada con 1 estrellas sobre 5

I called in to pay my bill, I got transferred two times to the wrong agent, they called me by a different name, she put me on hold for 22 minutes, after I received a call at the studio asking for... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I ordered the book Bruce Lee in Black Belt Magazine several weeks ago. It arrived with the cover almost completely torn off and it was not damaged in shipping, it was in this condition from the publis... Ver más

Valorada con 3 estrellas sobre 5

Good quality products let down by service. I’ve taken two stars off for slow dispatch(with lack of communication over a period of weeks) and poor service in trying to exchange for a different size. Th... Ver más

Información sobre la empresa

  1. Tienda de insumos para artes marciales
  2. Tienda de deportes

Información proporcionada por diversas fuentes externas

Century Martial Arts is your world leader in martial arts gear and equipment. Shop our huge selection of quality martial arts supplies including uniforms, belts, sparring gear, targets, shields as well as a wide range of training bags including freestanding bags, heavy bags, and the exclusive Century line of Versys Fight Simulators.


Información de contacto

1,6

Muy malo

TrustScore: 1.5 sobre 5

120 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,6

Todas las opiniones

(120)

4 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Scam company

I purchase a youth punching bag that doesn't work at all. My 5 years old son punched the bag the first time and easily knocked to the floor. They charged me $240 for this bag that is trash and after having to pay $42 for the shipping to my house I have to pay again $42 to ship it to their store. This is so ridiculous and obviously and scam. They are not helping customers and really stilling their money with products that don't work. I'm going to report this company and this product to the customer protection bureau and tell all the other channels that are selling this product to don't buy anymore from this company. Trust me, don't buy from them.

2 de enero de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Lost in Mail. Blames customer.

While ordering a product there I noticed that the shipping address was wrong. I went back and changed it in the form. When I ordered the product I noticed that the address was still wrong after I changed it. I called and e-mailed them for two days. When I talked to them on the phone it was not a solution orientated call. They immediately blamed me for the error. The whole conversation was how it was my fault and the form was never wrong. They didn't even talk to me about what it would take to get the product changed the the right address. Eventually they redirected the shipment at my cost to my place but at this point it was four days after I contacted them. Its been two weeks and the item still has not arrived because its lost being redirected.

22 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Centery Martial Arts Has Good Slections…

Centery Martial Arts Has Good Slections on Uniforms Belts Sparring Gear Fitness Eq And Also For Your Students And Your Dojo And Martial Arts Club And it Kicks The Comptition And Good Sales Staff To Asst You Shop Century Martial Arts Today And Meet All Your Martial Arts Goals Today Thank You

12 de octubre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Is there an option for 0 stars

Is there an option for 0 stars? There should be. 15 days have passed and I have been charged for two bags and received nothing. This company is shameful

18 de agosto de 2020
Opinión espontánea
Valorada con 2 estrellas sobre 5

I ordered something and it was too…

I ordered something and it was too small. I was told they would send me a return form. I have yet to receive it. This has been several weeks ago. Opened up a box today. Missing an item, yet it is listed as being in the box. This is a Christmas gift and I wonder how long it will take them to correct this problem? I am NOT happy with this company at all. If they do not fix the problem in a matter of days, this will be the LAST time I order from this company.

12 de diciembre de 2019
Opinión espontánea
Valorada con 2 estrellas sobre 5

NOT APRRECIATED >>>

I am so sad to have to post a low rating for Century Martial Arts. As a martial arts club, we have been loyally using Century for years. recently we ordered mats from Century. They were sub-standard, which was surprising, and we had to return them. The return became painful...requiring multiple calls and nearly 2 weeks of checking to see why a refund was not issued. Eventually, although very late in the process, most of our money was returned (we were out shipping both ways... nearly $500) and everything straitened out. The saddest part was not the money lost...finally I spoke with a manager to determine why the hold on our refund after receiving the merchandise back at Century. He admitted that is was their error, but with a cursory apology...in the conversation I mentioned that we had used Century for years...there was no "we value your business" said or implied. All communication was cordial but not appreciative. I realize that we are one of the "small guys", our school does not produce the orders that Century receives from others. But, as a business owner in 3 industries and nearly 30 years, I value EVERY CUSTOMER regardless of the amount that they add to my profit-line. There are many months that the consistent loyalty of the "small guys" changes our outlook and take us over the top. I wish Century Martial Arts valued small but loyal contributors with a (free) "thank you so much for your business! We appreciate that you are there ordering month in and month out." I was taught early in business: "the small but loyal buyers will take you to success, and often grow to become your large accounts". I guess we need to find other sources that believe and appreciate ALL customers and are not afraid to voice that appreciation... especially when they make a mistake. BTW..we went to DOLLAMUR SPORT SURFACES for our mats and they are FANTASTIC (not even in the same league).

24 de abril de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

Read it and get ready to be treated like it

I called in to pay my bill, I got transferred two times to the wrong agent, they called me by a different name, she put me on hold for 22 minutes, after I received a call at the studio asking for me I mean... What kind of cheap shitt show are they running in this company???

They are getting so unprofessional lately, I wish they had competition so they up their game..

No wonder business go out of business because they don't adapt and the people who work there get complaisant.

12 de abril de 2018
Opinión espontánea
Logotipo de Century Martial Arts

Respuesta de Century Martial Arts

Hello Anderson,

I deeply apologize all the issues. We at Century strive to give the best customer possible, this time we failed. I understand your frustration, please know we are working on the why this happened and to make sure this does not happen again to anyone else. I hope your billing issue was handled, if not please let me know.

Thank you,

Valorada con 1 estrellas sobre 5

Constant stock issues with many items

Constant stock issues with many items. Before taking a customers money and making yourself look like a fool, you better get a date of when it will be restocked, but then again that date will move around on you as well.

3 de abril de 2018
Opinión espontánea
Logotipo de Century Martial Arts

Respuesta de Century Martial Arts

Mr. Cook,

I want to personally apologize to you as well as on behalf of Century. We know you have waited for your duffle bag for an extended period of time. I assure you that we are equally as frustrated with our vendor as well. We strive to make our customers happy just as you are trying to make your customers satisfied, however our vendor did run into some challenges on this product and our hands have been tied.
We currently warehouse over 10,000 items and we are proud that we maintain a 98% in stock level however when the 1-2% of items are something our customers need then we take it very serious. Once again we apologize for the delay and we hope we have the opportunity to earn your trust back. After 40 years of serving this industry we take your frustrations just as serious today as we did the first year.

Valorada con 2 estrellas sobre 5

GARBAGE COMPANY

I bought something from here and it was too small so I sent it back to be returned for a bigger size on June 12th. It got there on the 16th and they didn't send me a confirmation email or anything. So I contacted them today to find out if they even received the item I sent back and they told me to provide the tracking number which is dumb because they should have it marked as received on my account when they got it. I was told that it takes 4-6 WEEKS to process which is dumb (never buying from there again for this reason). They were out of stock of the gloves I wanted to exchange for and so they told me to pick some other gloves so I picked the cheapest gloves (24.99) since I only paid 9.99 for the gloves I received and everything else was out of stock. Then they were trying to make me pay the difference (16.50) and an exchange fee (6.00). I already spent 10 dollars shipping the damn things back now I have to pay an addition 22 dollars? I could have just went to the store and bought the same exact gloves for cheaper after dealing with all of this. I'M NEVER SHOPPING HERE AGAIN. Save yourself time and money and do the same.

I'm only giving two stars because the guy who helped me was really nice and genuinely cared.

29 de junio de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Class Act

Always a class act! Excellent service and exceptional product. Very glad we switched our business over to Century.

20 de junio de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent purchase!

The absolute highest quality materials the color in person is so much more vivid and beautiful than the picture can describe! Fast shipping door to door and defenitly a 5 star experience! I could not be any happier!

18 de mayo de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding Company

Amazing products, supports, and prices. This kind of value for the customer is truly rare to find. Thank you Century Martial Arts!

18 de mayo de 2017
Opinión espontánea
Valorada con 1 estrellas sobre 5

Worst company ever

Worst company ever. I was some other company carried what the do. Ripped me off, lost my order, just unwilling to help. I will not use their company ever again. Used them years ago, same issues, nothing has changed.

18 de mayo de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great variety and fast shipping…

Century has a great variety of products. Pricing is not always the best but still competitive. Shipping is fast. Very innovative with new designs and products. For school owners sometimes best to order a sample before quantity orders.

6 de mayo de 2017
Opinión espontánea
Valorada con 1 estrellas sobre 5

I bought the Stealth Kamas for my dad's …

I bought the Stealth Kamas for my dad's birthday since he can learn a weapon at Karate. When we got them they are no better than a child's toy and felt like cheap plastic. Definitely not worth the price! When I returned them I not only had to pay for shipping the item back, but they don't refund you the shipping either from when they sent it like other others. Very disappointed and annoyed. Will never order from again.

25 de abril de 2017
Opinión espontánea

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