“I just wanted to leave a quick review to say how helpful Melanie has been throughout everything. She has been such a good assistant over the phone — always polite, clear, patient, and really took t... Ver más
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Consulta las opiniones de los clientes
Clegg Gifford understands my line of business in live audio production which is why I transferred to them in the first place. They have obtained quite specific and affordable PLI and Employer Liabilit... Ver más
La empresa ha respondido
Bin with this company 8 years i've not had insurance for 6 months and they've now telling me, I cannot use my seven years.No claim bonus, you're absolutely pathetic, disrespectful company
La empresa ha respondido
Had my trade policy with them for 10 years. Always on the ball, Quick to answer the phone also never ridiculous waiting times. Never had any issues when adding a vehicle, sometimes just a quick check... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Clegg Gifford is a respected Lloyd’s broker with a national reach, proudly serving clients since 1968. We bring decades of experience in the motor trade sector, paired with a client-first approach to insurance. We’d love to hear from you! Your reviews help us grow and improve, so please share your experience. If something hasn’t met your expectations, please contact us at complaints@cginsurance.com— we’re here to help and committed to finding a solution. Your satisfaction means everything to us!
Información de contacto
100 Kings Rd, CM14 4EA, Brentwood, Reino Unido
- cginsurance.com
4,0
Muy bueno
313 opiniones
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Great service, competitive pricing
Good service from start to finish, very competitive pricing
16 de octubre de 2025
Respuesta de Clegg Gifford
Hi Micky,
We're happy to hear that you had a good experience and found our pricing competitive. Thank you for your positive feedback; it means a lot to us.
Excellent service two years running…
Excellent service two years running now. I was looking to leave and go somewhere else but they price matched, couldn't say no could i! No fuss no silly tactics, straight up kind and courteous. Thanks guys.
12 de diciembre de 2025
Respuesta de Clegg Gifford
Hi Mohammed,
We're happy to hear that you've had excellent service for two years! We appreciate you choosing to stay with us. We're glad our team was kind and courteous. Thanks for your positive feedback.
Respuesta de Clegg Gifford
Hi Steve,
We're happy you've had consistently great experiences with us! Thank you for your continued support and feedback.
Really good company never had any…
Really good company never had any issues. Easy to get hold off someone
12 de diciembre de 2025
Respuesta de Clegg Gifford
Hi Christopher,
We're happy to hear that you've had a positive experience with our company and that it's easy to reach our team. Thank you for your feedback!
Respuesta de Clegg Gifford
Hi Mark,
Thank you for your fantastic review! We’re thrilled you had a great experience with our insurance services. If you ever need further assistance, feel free to contact us. We look forward to hearing from you again!
I have asked for a my 1 year no claims…
I have asked for a my 1 year no claims repeatedly and no response to it poor customer service
12 de diciembre de 2025
Respuesta de Clegg Gifford
Hi Crave Motors Limited,
We’re sorry to hear about your experience with our service. This isn’t the standard we strive for. We have asked the relevant department to action your request and they will be in contact with you shortly.
Dealt with in a professional manner and…
Dealt with in a professional manner and nothing seemed too much
28 de noviembre de 2025
Respuesta de Clegg Gifford
Hi Brian,
We're happy to hear that your experience was so positive and that our service met your needs. Thank you for your kind feedback!
Respuesta de Clegg Gifford
Hi Sand Street Logistics Ltd,
Thank you for your fantastic review! We’re thrilled you had a great experience with our insurance services. If you ever need further assistance, feel free to contact us. We look forward to hearing from you again!
Respuesta de Clegg Gifford
Hi Mr Khan,
Thank you for your fantastic review! We’re thrilled you had a great experience with our insurance services. If you ever need further assistance, feel free to contact us. We look forward to hearing from you again!
Was a customer for many years
Was a customer for many years . Went with another company for couple of years because of price . Set up a policy witha few hick ups .. they sorted the issues out and refunded me as a good will gesture..i would use them for sure. Good customer service and a long history of dealing with clients.
8 de noviembre de 2025
Respuesta de Clegg Gifford
Hi Mohammad,
We appreciate you coming back to us after exploring other options. We are happy to hear that we could resolve the issues you experienced. It's great to know you value our customer service and history. Thanks for your feedback.
A Great insurance company for recovery…
Great insurance company for recovery vehicles been with them 10 years I don’t even shop about anymore
6 de diciembre de 2025
Respuesta de Clegg Gifford
Hi Tommy,
We appreciate your long-term loyalty. It's great to know you've been satisfied with our insurance for your recovery vehicles for the past ten years. Thanks for your feedback!
Good team very attentive and efficient…
Good team very attentive and efficient unfortunately on this occasion the quote was not competitive
6 de diciembre de 2025
Respuesta de Clegg Gifford
Hi Richard,
We appreciate your feedback and are glad our team was attentive and efficient. We're sorry our quote wasn't competitive this time, and we value your business.
Respuesta de Clegg Gifford
Hi,
We appreciate you taking the time to share your positive experience with us. We are glad our team was helpful and knowledgeable.
Been with them for three decades always…
Been with them for three decades always great customer service great price never had any problems
5 de diciembre de 2025
Respuesta de Clegg Gifford
Hi Mazhar,
We're happy to hear that you've consistently experienced great customer service and pricing! We appreciate your long-term trust and feedback.
Telephone communication crap price…
Telephone communication crap price crap service crap
Loyalty crap attitude crap overall shameful
2 de noviembre de 2025
Respuesta de Clegg Gifford
Hi David,
We’re sorry to hear about your experience with our service. This isn’t the standard we strive for. Please contact us at complaints@cginsurance.com so we can address the issue and find a solution for you. We value your feedback and aim to improve.
Respuesta de Clegg Gifford
Hi Irene,
We appreciate your feedback and are glad we could help. We continue to review our insurer panel to obtain competitive terms and pricing.
Bad bad company
Wanted to hold my money when I cancelled down my insurance after finding out they was ripping me off and making it really hard for me to run my business. Wasn’t until I got legal involved they gave me my money and NCB back.
4 de diciembre de 2025
Respuesta de Clegg Gifford
Hi Andrew,
We’re sorry to hear about your experience with our service. This isn’t the standard we strive for. Please contact us at complaints@cginsurance.com so we can address the issue and find a solution for you. We value your feedback and aim to improve.
Respuesta de Clegg Gifford
Hi Dr Mario,
We're happy to hear that our service met your needs effectively. Thank you for your positive feedback; we appreciate it a lot.
The problem with Guernsey is no one…
The problem with Guernsey is no one answers the 'phone; the only way is to go to the office.
At the office , everyone is very efficient and charming.
Life is too short to think this is normal.
IT ISN'T
regards Alan Dearman
1 de enero de 2025
Respuesta de Clegg Gifford
Hi,
We’re sorry to hear about your experience with our service. This isn’t the standard we strive for. Please contact us at complaints@cginsurance.com so we can address the issue and find a solution for you. We value your feedback and aim to improve.
I live across the road from you
I live across the road from you, so ideal and always helpful
5 de noviembre de 2025
Respuesta de Clegg Gifford
Hi Joan,
We appreciate you taking the time to share your kind words. We are so happy to hear that we could be helpful and convenient for you.
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