“I just wanted to leave a quick review to say how helpful Melanie has been throughout everything. She has been such a good assistant over the phone — always polite, clear, patient, and really took t... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Clegg Gifford understands my line of business in live audio production which is why I transferred to them in the first place. They have obtained quite specific and affordable PLI and Employer Liabilit... Ver más
La empresa ha respondido
Bin with this company 8 years i've not had insurance for 6 months and they've now telling me, I cannot use my seven years.No claim bonus, you're absolutely pathetic, disrespectful company
La empresa ha respondido
Had my trade policy with them for 10 years. Always on the ball, Quick to answer the phone also never ridiculous waiting times. Never had any issues when adding a vehicle, sometimes just a quick check... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Clegg Gifford is a respected Lloyd’s broker with a national reach, proudly serving clients since 1968. We bring decades of experience in the motor trade sector, paired with a client-first approach to insurance. We’d love to hear from you! Your reviews help us grow and improve, so please share your experience. If something hasn’t met your expectations, please contact us at complaints@cginsurance.com— we’re here to help and committed to finding a solution. Your satisfaction means everything to us!
Información de contacto
100 Kings Rd, CM14 4EA, Brentwood, Reino Unido
- cginsurance.com
4,0
Muy bueno
313 opiniones
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Good customer support
26 de octubre de 2025
Respuesta de Clegg Gifford
Hi Ashraful,
Thank you for your fantastic review! We’re thrilled you had a good experience with our insurance services. If you ever need further assistance, feel free to contact us. We look forward to hearing from you again!
Customer service was great and very…
Customer service was great and very helpful.
11 de noviembre de 2025
Respuesta de Clegg Gifford
Hi Onkar,
We appreciate you taking the time to share your positive experience. We are happy to hear our customer service was helpful for you.
Always very helpful and eager to please.
5 de diciembre de 2025
Respuesta de Clegg Gifford
Hi Paul,
We appreciate you taking the time to share your positive experience. We are happy to hear that we were helpful to you.
Good but too much hard work getting…
Good but too much hard work getting through on the phone
24 de octubre de 2025
Respuesta de Clegg Gifford
Hi William,
We appreciate your feedback and are happy you had a good experience. We're sorry our phone support was difficult and will work to improve it.
Excellent customer service
Direct debit details were incorrect however they contacted me and set it all up again no issues at all
1 de diciembre de 2025
Respuesta de Clegg Gifford
Hi Uzair,
We're happy to hear that we could resolve the direct debit issue. Thank you for taking the time to leave us such positive feedback!
I like to thank the company and its…
I like to thank the company and its colleagues for helping me and keeping me insured very good customer service excellent communication skills
Got everything sorted within the 1 phone call
12 de noviembre de 2025
Respuesta de Clegg Gifford
Hi Mohammed,
Thank you for your fantastic review! We’re thrilled you had a great experience with our insurance services. If you ever need further assistance, feel free to contact us. We look forward to hearing from you again!
Clegg Gifford review.
I have used Clegg Gifford for a few years now and they have always been very helpful and very accommodating no matter what questions or issues I've had. Nothing is ever a problem . I would highly recommend.
1 de diciembre de 2025
Respuesta de Clegg Gifford
Hi John,
We appreciate your kind words and are so glad to hear that you've consistently found our team helpful and accommodating. It's great to know that we've been able to provide solutions effectively. Thank you for recommending us!
Good service staff friendly and helpful
27 de noviembre de 2025
Respuesta de Clegg Gifford
Hi Susan,
We are happy to hear that our staff provided friendly and helpful service! We appreciate your positive feedback.
I have had a lot of different insurance…
I have had a lot of different insurance throughout the years and I have never had an insurance like this five star very easy to use and very helpful people when you called them on the phone would highly recommend them
5 de diciembre de 2025
Respuesta de Clegg Gifford
Hi Joseph,
We're happy to hear that your experience with our insurance was easy and helpful. We appreciate you highlighting our team's support and your recommendation. Thank you for your positive feedback!
Always found them very helpful and…
Always found them very helpful and knowledgeable, and if you’re not sure about something in the policy there more than willing to discuss and resolve your concerns.
31 de octubre de 2025
Respuesta de Clegg Gifford
Hi Ralph,
We're happy to hear that our team has been helpful and knowledgeable. It's great to know we could address your concerns and provide clarity about the policy. Thanks for your positive feedback!
Being very helpful and consederat
5 de diciembre de 2025
Respuesta de Clegg Gifford
Hi Danny & Azad,
We appreciate you taking the time to share your positive experience; we are so happy to hear that we were helpful and considerate.
So many emails after the policy was…
So many emails after the policy was tsken out ive got to the point. I will rase the issue with FOS.
14 de noviembre de 2025
Respuesta de Clegg Gifford
Hi Paul,
We’re sorry to hear about your experience with our service. This isn’t the standard we strive for. Please contact us at complaints@cginsurance.com so we can address the issue and find a solution for you. We value your feedback and aim to improve.
Nice to be able to still speak to a…
Nice to be able to still speak to a human when ringing them
20 de noviembre de 2025
Respuesta de Clegg Gifford
Hi Martin,
Thanks for the positive review! We’re glad you’re happy with the service and appreciate your feedback.
Excellent service
I have used this company for the last few years and have found them very helpful
20 de noviembre de 2025
Respuesta de Clegg Gifford
Hi Peter,
We appreciate you taking the time to share your positive experience over the last few years. We're happy to hear that our team has been helpful to you!
Car/boat insurance
Sophie made everything vary easy one phone call and both my insurances done thank you
2 de diciembre de 2025
Respuesta de Clegg Gifford
Hi Andrew,
We're happy to hear that the process of getting your insurances was made easy with one phone call. We appreciate you taking the time to leave us feedback.
Been insured with clegg Gifford for…
Been insured with clegg Gifford for last 8 years. No claim been clean. Suddenly when I renewed my policy this year after 3 months there send me 7 days cancellation notice out of blue. Without any explanation I have rang so many times there no explanation why there cancelling my insurance .very disappointed with there level of service after 8 years giving my business. I have been motor trading for last 8 years. Very bad service don't recommend any one.
3 de diciembre de 2025
Respuesta de Clegg Gifford
Hi Kubbar,
We’re sorry to hear about your experience with our service. This isn’t the standard we strive for. Please contact us at complaints@cginsurance.com so we can address the issue and find a solution for you. We value your feedback and aim to improve.
In a world of pen pushers they are at…
In a world of pen pushers they are at the nib of efficiency
5 de diciembre de 2025
Respuesta de Clegg Gifford
Hi Peter,
We're happy to hear that you found our team efficient. Thank you for your positive feedback; it means a lot to us!
Respuesta de Clegg Gifford
Hi Simon,
We appreciate your feedback and are happy to hear that you found our team polite and responsive. Thank you.
very understanding staff,with good…
very understanding staff,with good telephone manners
5 de diciembre de 2025
Respuesta de Clegg Gifford
Hi Joe,
We appreciate you taking the time to share your kind words. We're happy to hear that our staff was helpful and courteous!
Awful service and communication
Awful service and communication, 45 minutes to get through to anyone and zero accountability when they get it wrong.
10 de noviembre de 2025
Respuesta de Clegg Gifford
Hi Paul,
We’re sorry to hear about your experience with our service. This isn’t the standard we strive for. Please contact us at complaints@cginsurance.com so we can address the issue and find a solution for you. We value your feedback and aim to improve.
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