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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We ordered the chair based on the looks and price. We didn't actually notice the electrical massage side of the chair , and to be honest having now experianced it would not have chosen that option, it... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My chair was just out of warranty when the main cylinder failed, leaving my nose at desk height. I called, provided the details, the call was efficient and positive, the part wasn't to expensive... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I bought a Ergo Mesh Chair at the turn of the year. Excellent product, selected among other things on higher weight capacity. I hadn't anticipated that it would at the same time just be bigger.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

So good I bought a second one. These days you worry about on line purchases - scale size quality - all variables. So I can only say brilliant things on this crew. Superb service, respectful deliv... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de mobiliario para oficinas

Información proporcionada por diversas fuentes externas

The largest variety of office furniture with over 60% off retail price from ChairOffice, the specialist office furniture supplier. Order online from anywhere in the UK.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

523 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

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4,7

Todas las opiniones

(523)

86 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Fast replacement of broken office chair…

Fast replacement of broken office chair gas strut. Just disappointed that it happened after only 18 months

5 de abril de 2024
Opinión espontánea
Logotipo de Chairoffice

Respuesta de Chairoffice

many thanks for the 5 star review, the gas strut is a frustrating part as this can be like a light bulb and without a rhyme or reason can fail, glad the replacement is working!

Valorada con 5 estrellas sobre 5

Great chair and would definitely recommend

Super fast service and the chair is very comfortable, it’s great that the arms fold so it can fit under the desk when not in use.

21 de marzo de 2024
Opinión espontánea
Logotipo de Chairoffice

Respuesta de Chairoffice

Thank you so much for taking the time to write a review. We are so pleased that you would definitely recommend our company.

Valorada con 5 estrellas sobre 5

great product

great product, delivered as promised and a reasonable price

26 de marzo de 2024
Opinión espontánea
Logotipo de Chairoffice

Respuesta de Chairoffice

Thank you for your review and we are pleased you found the product great and price reasonable.

Valorada con 5 estrellas sobre 5

Great Customer Service

Great customer service from start to finish. Even though we had an issue with the wrong table tops being delivered the customer service on resolving the issue was spot on . Quick efficient response/reply and the matter dealt with so that we had right ones in place for our function. Nadia was so helpful and went out of her way to arrange for the right ones to be delivered. Nadia also followed up with a call to make sure we had received everything and was happy, again offering her assistance if we needed any further help. I would definitely recommend and will return for further purchases as required.

28 de marzo de 2024
Opinión espontánea
Logotipo de Chairoffice

Respuesta de Chairoffice

Thank you for your review we are so pleased you were happy with our service and that you would consider purchasing from our company again.

Valorada con 5 estrellas sobre 5

Purchased the Cobhamly Mesh Office…

Purchased the Cobhamly Mesh Office Chair which when it arrived had a small issue with one of the wheels. Reported this to Full Range Furniture and Nadia dealt with my issue in a timely manner, sending me a replacement which arrived within a couple of days. This type of customer service will always put a smile on your face even if the initial issue had you grinding your teeth. You have to accept, problems happen and can be fixed with a little patience and good customer service. Great chair, really supportive and comfortable and great company.

22 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Metropolis High Back Chair

Very happy with the service from the Chair Office. The ordering process was very easy and delivery was the next day. The chair is very comfortable and easy to assemble. Customer service has been great 👍

19 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great chair

Great chair at a good price delivered quickly

18 de marzo de 2024
Opinión espontánea
Logotipo de Chairoffice

Respuesta de Chairoffice

Thank you for your review and we are pleased you found the chair to be great.

Valorada con 5 estrellas sobre 5

Super service.

Received a consignment of conference chairs.
On receipt, one was slightly damaged (these things do happen in transit) I reported this to the company and a replacement arrived and was in use within 24 hours of the original delivery. Thanks.

15 de marzo de 2024
Opinión espontánea
Logotipo de Chairoffice

Respuesta de Chairoffice

Thank you for taking the time to write a review and we are pleased you found the service super.

Valorada con 1 estrellas sobre 5

Small Time Crooks

I ordered an office chair preassembled and when it arrived I did not find it comfortable so I wanted to return the item for a full refund. I called Chair Office and was told there would be a £35.00 charge to collect the item, which was fine but they were not going to refund the cost of having the chair preassembled. I paid £220.58 and with the cost of collecting the chair and the cost of preassembly, I would only get refunded £154.39. I didn't think this was fair so as I paid for the item through Paypal, I decided to open a dispute. Paypal instructed me to arrange my own courier and send the item back for a full refund. I sent the item back and had confirmation of this by the courier but unfortunately, the courier did not get a signature as proof of delivery. Paypal eventually closed the case in favour of the seller. I had spoken to a smug gentleman from Chair Office called Rich Mitchell who confirmed over the phone that the chair had been returned but was unwilling to make an official confirmation via email. The gentleman from Chair Office, Rich Mitchell categorically stated that he was not going to issue a refund claiming that it was out of his hands and was a Paypal matter. I got my bank involved and they eventually changed their mind and issued the refund through PayPal. Avoid this company.

6 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good customer service

After receiving my initial chair which was swift. Unfortunately the chair broke in 2 places. However after speaking to Nadia she swiftly arranged collection of the old and delivery of the new. Even though this was a wait between. Nadia did keep chasing the delivery company and actually cared about the situation. Great customer service!

5 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Chair arrived-exactly as described on…

Chair arrived-exactly as described on website. Well-packaged, no hassle delivery. Very happy with the chair and service.

23 de febrero de 2024
Opinión espontánea
Logotipo de Chairoffice

Respuesta de Chairoffice

Thank you for writing a review, we are pleased that you are happy with the chair and our service.

Valorada con 5 estrellas sobre 5

Highly recommend

Highly recommend. My order was processed very quickly, as was delivery. I ordered a desk for my home office and the quality is exceptional. Customer service is amazing. I was called the day before my delivery to confirm and was called when it arrived too. I have already recommended to people I know.

29 de enero de 2024
Opinión espontánea
Logotipo de Chairoffice

Respuesta de Chairoffice

Thank you for your review and we are so pleased that you have recommended our company to others and found the quality exceptional.

Valorada con 5 estrellas sobre 5

Zero Quibble Customer Support

So my chair had just left its 12 month warranty period when I noticed I was constantly having to use the lever to get elevation to my seat. Contacted Full Range Furniture who sent me a replacement cylinder free of charge by way of repair plus easy instructions on how to swap out et voila. Fixed.
No quibble excellent Customer Service from a product that I'm still very pleased with. Excellent!

29 de enero de 2024
Opinión espontánea
Logotipo de Chairoffice

Respuesta de Chairoffice

Thank you for your review we are pleased you found our customer support excellent and will pass your comments on to our team.

Valorada con 5 estrellas sobre 5

Issue with damaged good dealt with immediately.

I ordered two desk pedestals and there was damage to both, which seemed to have been sustained during delivery, despite the heavy packaging. Customer services were excellent and arranged for two new pedestals to be delivered, and the old ones collected, within 2 days. The overall quality of the pedestals was excellent. I have no hesitation in recommending ChairOffice from both a quality and customer service respect.

18 de diciembre de 2023
Opinión espontánea
Logotipo de Chairoffice

Respuesta de Chairoffice

Thank you for your review and sorry the first arrived damaged, we are pleased you found our service good and have no hesitation in using our company again.

Valorada con 5 estrellas sobre 5

Great service, great chair

Communication was good, process simple and very speedy. Quality of chair is great thanks

26 de enero de 2024
Opinión espontánea
Logotipo de Chairoffice

Respuesta de Chairoffice

Thank you for taking the time to write a review and we are pleased you found the chair to be of great quality.

Valorada con 5 estrellas sobre 5

Excellent product

Excellent product, price and service.
I had the chair pre assembled and was delivered with excellent protection and the currier carried the chair so it didn’t the ground, very professional

4 de enero de 2024
Opinión espontánea
Logotipo de Chairoffice

Respuesta de Chairoffice

Thank you for your review and we are so pleased you found the product excellent.

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