Hi - Office Furniture Direct , what an easy company to deal with, brilliant !! Just required a T card system re: student exams and the order process was so easy. Let’s hope the delivery will be... Ver más
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Hi - Office Furniture Direct , what an easy company to deal with, brilliant !! Just required a T card system re: student exams and the order process was so easy. Let’s hope the delivery will be... Ver más
La empresa ha respondido
Customer services is 2nd to none, so refreshing. Not Office Direct fault, the delivery man delivered to the wrong address. Annoying but it can happen. I told Office Direct I had not receive... Ver más
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I want to update my review as i left a negative review for office furniture direct recently, as i'd sent them an email as my safe wouldn't work, but got no response. This has since changed as emails... Ver más
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Missing bits for my chair awful customer service. I called to say that 2 screws were missing and straight away was told we don't give compensation didn't ask name product or what was missing. I tried... Ver más
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Office Furniture Direct supplies high quality office furniture, office desks & office chairs online with free delivery and installation service.
Reino Unido
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele tardar más de 1 mes en responder
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Hi - Office Furniture Direct , what an easy company to deal with, brilliant !!
Just required a T card system re: student exams and the order process was so easy.
Let’s hope the delivery will be the same - joking - I’m sure my goods will be sent out as promised -
WELL DONE - Office Furniture Direct
Neale (CTKI) Exeter AirPort

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Appears to be ok so far but products not delivered yet

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very easy to use their website. Their prices are very good and the quality of the office chairs are amazing.
Delivery was great and on time.
Second time ordering from the now, and will definitely order with them again.

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Good service. Not seen the table yet but it looks good quality

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Easy to order and all application processes are simple

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Quote 27298
Going into business and purchasing items is quite exciting until I felt Office Furniture Direct just didn't want my business with Jordan in sales just not being what I expected. He lacked any customer service, talked in jargon and had poor listening skills which from a customers perspective is frustrating. I now find myself wanting the items from Office Furniture Direct yet looking elsewhere - a possible loss of a sale of £1,600

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The friendly user website is definitely our number one favorite with OFD however the service very much top tier as well and we have done over a dozen orders already over the course of a year and it's been a great experience time after time.

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Requested samples of colours which arrived next day
Completed order straight away.

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I reached out to Rhianna who works with customer service as I had some complications with my parcel getting delivered and she was an absolute star, she got back to me quickly, was very efficient in her communication, and all around very lovely and pleasant

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Very easy to order and I always use this company
trustworthy

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Easy to shop online. I will review again when i receive my delivery. I have been kept informed of every move of my order. Cant wait to receive my parcel. Very professional.

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The product I was looking for. Excellent user-friendly website. Good price.

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"I ordered a Coda multi-purpose chair with arms. It arrived with just a plastic cover held in place by the 4 legs of the chair which had been pushed through the plastic. When I removed the cover, there were 2 large footprints very visible on the black fabric seat. The chair at £131 was not inexpensive, and the quality of the plastic trim around the upholstered seat certainly did not match the price. It was completely shoddy. Small sharp pieces of plastic jut out where they may catch people's legs (or clothes) when they sit down. There was also dirty adhesive on a large area of one of the legs. I attach photographs of both the footprints and the shoddy trim. In the company details it states "Office Furniture Direct supplies high quality office furniture." I should be pleased to hear you when you can collect this unsatisfactory chair and replace it with an undamaged chair."
I sent the above email and photos to you last September when I ordered a Coda multipurpose chair from you and it arrived in the above condition. You did indeed replace it, but now the top of the replacement chair has split after only 6 months. I should again be pleased to hear when you can collect this unsatisfactory chair and replace it with an undamaged chair. Current photo below:- (review copied to Trust Pilot)

Respuesta de Office Furniture Direct
I am satisfied with the results of my purchase. The chair I ordered I needed badly to study. I am content with the chair because it is comfortable. Chair has come with a minor defect that I can overlook because I believe the construction of the fabric will not fall apart. Esthetically it is at the back bottom part. Great customer service with lots of emails and phone calls. I got to know some voices and names of employees and even some other employees from a courier. Long story short, in the end I got a good product through people that had to have the patience of Jobe. I got a generous discount due to a defect on the product. Thank you dear staff.

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