Charella Gardens Opiniones 

352
TrustScore: 4.5 sobre 5

4,6

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I recommend! I'm very satisfied with my product (my loropetalum chinense is absolutely stunning) and the delivery person from Charella was very pleasant, professional and they made my day! Than... Ver más

Valorada con 5 estrellas sobre 5

Ordering was easy and all our questions were answered so felt confident that we had ordered what we needed. Adam who delivered the plants was really nice and helpful despite the village traffic testi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I recently bought a plant from Charella as a retirement gift for a colleague. I was concerned about ordering online and being sure of what would be sent, so I called up to ask for help. I spoke to Jul... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Good choice of plants & shrubs. Was looking for some Pyracantha and ordered three. Arrived promptly, well packaged, in great shape absolutely loaded with orange berries and of a very good height. Extr... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Vivero

Escrito por la empresa

Charella Gardens have a large selection of exotic garden plants, deliverable to your door. Browse our online store and order yours today.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

352 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,6

Todas las opiniones

(352)

61 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

So reliable

So reliable, plants were A1 quality and as usual customer service brilliant. Thank you so much.

28 de octubre de 2025
Opinión espontánea
Logotipo de Charella Gardens

Respuesta de Charella Gardens

Hello Doreen

Thank you so much for your lovely review! We’re so glad you’re happy with your plants and our service. It’s always a pleasure to help, and we really appreciate your continued support! 🌱💚

Warmest regards
The Charella Gardens Team

Valorada con 5 estrellas sobre 5

Highly recommended

Highly recommended. Trees were reasonably priced, came within 48 hours of me placing my order, and were properly boxed to prevent any damage. Will use again without hesitation.

4 de noviembre de 2025
Opinión espontánea
Logotipo de Charella Gardens

Respuesta de Charella Gardens

Hi, thank you so much for your wonderful review! We’re thrilled to hear you were happy with our pricing, speedy delivery, and packaging. Your satisfaction means a lot to us, and we look forward to helping you again soon! 🌳😊
Warmest regards
The Charella Gardens Team

Valorada con 5 estrellas sobre 5

Retirement Gift

I recently bought a plant from Charella as a retirement gift for a colleague. I was concerned about ordering online and being sure of what would be sent, so I called up to ask for help. I spoke to Julie who was so helpful, sending me photos of the plant to help me decide, providing assurance as to its good health/condition and even gift wrapping it for me. The plant arrived safely and promptly - thanks very much!

14 de octubre de 2025
Opinión espontánea
Logotipo de Charella Gardens

Respuesta de Charella Gardens

Hello Charlotte,

Thank you so much for your thoughtful review! We’re delighted to hear that the plant made a perfect retirement gift and that your experience with us was a positive one. Julie will be so pleased to know her help made the process easy and reassuring for you. We truly appreciate your kind words and hope your colleague enjoys their new plant for many years to come!

Warmest regards
The Charella Gardens Team

Valorada con 5 estrellas sobre 5

Beautiful matching bay trees

Great product, swiftly and pleasantly delivered. I love my new trees!

22 de octubre de 2025
Opinión espontánea
Logotipo de Charella Gardens

Respuesta de Charella Gardens

Hello Fiona,

Thank you so much for your lovely review! We're thrilled to hear you’re delighted with your new bay trees and that your delivery went smoothly. It’s wonderful to know they’ve found a happy home with you. Enjoy your beautiful matching trees, and we hope to serve you again soon!

Warmest regards
The Charella Gardens Team

Valorada con 5 estrellas sobre 5

My purchase came much faster than I…

My purchase came much faster than I expected and were very good quality. I planted them straight away and they’ve taken beautifully. Very happy.

17 de octubre de 2025
Opinión espontánea
Logotipo de Charella Gardens

Respuesta de Charella Gardens

Hello John,

Thank you so much for your wonderful feedback! We're delighted to hear your order arrived so quickly and that the quality met your expectations. It’s great to know your plants are already thriving — that’s exactly what we love to hear! We truly appreciate your support and hope your garden continues to flourish beautifully.

Warmest regards
The Charella Gardens Team

Valorada con 5 estrellas sobre 5

speedy se rvice

21 de octubre de 2025
Opinión espontánea
Logotipo de Charella Gardens

Respuesta de Charella Gardens

Hello Richard

Thank you for taking the time to share your feedback! We’re so glad you were happy with our speedy service — we always strive to make every experience smooth and efficient. Your kind words mean a lot to us, and we are just a phone call away, should you need us in the future!

Warmest regards
The Charella Gardens Team

Valorada con 5 estrellas sobre 5

Great products and service was superb

Great products and service was superb

21 de octubre de 2025
Opinión espontánea
Logotipo de Charella Gardens

Respuesta de Charella Gardens

Hello Andrew,

Thank you so much for your kind words! We're thrilled to hear that you enjoyed our products and that our service made your experience a great one. Your support truly means the world to us — it’s customers like you who inspire us to keep doing what we love. We can’t wait to serve you again soon!

Warmest regards

The Charella Gardens Team

Valorada con 5 estrellas sobre 5

Had what we wanted and delivered it to…

Had what we wanted and delivered it to opposite side of the county in less than a week and waived the delivery charge ( as the item we bought was of a high enough value but perfectly in line with other suppliers) so very happy with the service.

16 de octubre de 2025
Opinión espontánea
Logotipo de Charella Gardens

Respuesta de Charella Gardens

We're absolutely delighted to read your review - thank you! It's wonderful to know that our team made such a positive impression. We'll be sure to pass on your kind words to the whole team - they'll be thrilled!

Thanks again for trusting us, and we hope to welcome you back soon.

Warmest regards
The Charella Gardens Team

Valorada con 5 estrellas sobre 5

Easy to order website

Easy to order website, beautiful olive tree delivered quickly.

16 de octubre de 2025
Opinión espontánea
Logotipo de Charella Gardens

Respuesta de Charella Gardens

Hello Rachel,

This made our day - thank you so much for sharing! We're glad everything went smoothly and you loved the whole experience. Thank you for your five-star review.

Warmest regards
The Charella Gardens Team

Valorada con 5 estrellas sobre 5

Quick delivery, excellent quality

Quick delivery, very good value and the quality of the shrub we received was excellent.

21 de octubre de 2025
Opinión espontánea
Logotipo de Charella Gardens

Respuesta de Charella Gardens

Hello Ann,

That's amazing to hear - thank you! We put a lot of care into making sure everything meets high standards, so it's great to know we did our very best for you. Happy gardening!

The Charella Gardens Team

Valorada con 5 estrellas sobre 5

Super happy with my purchase

Super happy with my purchase.

Good value for money, short shipment timeframe and smooth delivery. Will very likely use again.

17 de octubre de 2025
Opinión espontánea
Logotipo de Charella Gardens

Respuesta de Charella Gardens

Hi Molly

Thank you so much for taking the time to leave a five-star review, we are so pleased you are happy with your Olive Trees, and everything was as expected.

We really appreciate your recommendation and are just a phone call away should you need us in the future.

Warmest regards
The Charella Gardens Team

Valorada con 5 estrellas sobre 5

Great service & lovely plant

I ordered two large terracotta pots and a Trachelospermum jasminoides. Delivery was great and the plant was in good, well-cared for condition.
I will definitely use Charella Gardens again. Thank you

29 de septiembre de 2025
Opinión espontánea
Logotipo de Charella Gardens

Respuesta de Charella Gardens

Thank you so much for your wonderful review, Zena.

We're thrilled to hear that you are happy with your planters and Jasmine. Your feedback motivates the whole team and we really appreciate it.

Warmest regards
The Charella Gardens Team

Valorada con 5 estrellas sobre 5

Great service, healthy product

A quick phone call following my order was met with a friendly professional response to my questions. A definite happy to help. Delivery made on time and another cheerful happy service. Tree appears healthy so all in all, a great service I highly recommend.

8 de octubre de 2025
Opinión espontánea
Logotipo de Charella Gardens

Respuesta de Charella Gardens

Thank you so much for your kind words.

We're thrilled to hear that you felt reassured from the moment you called, and that the Charella Team were able to take care of everything in a friendly, and efficient manner.

Your recommendation means alot to us and we really appreciate you taking the time to share your experience.

Warmest regards
The Charella Gardens Team

Valorada con 5 estrellas sobre 5

Good quality plant

I bought a large red robin plant from this company at a reasonable price and was impressed by the quality of the one that I received. The company was very helpful in arranging delivery to my home address and I would not hesitate to recommend them to other plant buyers.

2 de octubre de 2025
Opinión espontánea
Logotipo de Charella Gardens

Respuesta de Charella Gardens

Hello Mark,

Thank you so much for taking the time to share such a wonderful review.

With larger plants we deliver on one of our own vehicles from our nursery in Broadway, which ensures the plants arrive in perfect condition.

We really appreciate your recommendation and are just a phone call away should you need us in the future.

Warmest regards

The Charella Gardens Team

Valorada con 5 estrellas sobre 5

Easy to order

Easy to order. Plant came as expected, well developed and ready for planting.

6 de octubre de 2025
Opinión espontánea
Logotipo de Charella Gardens

Respuesta de Charella Gardens

Hello Susan,

Thank you for your review, it really does mean the world to us. We are thrilled to know that you found ordering so easy and are also happy that the delivery was as expected.

Your support and kind words truly keep us motivated to do what we love every day.

Warmest regards.
The Charella Gardens Team

Valorada con 5 estrellas sobre 5

Great quality trees!

2 de octubre de 2025
Opinión espontánea
Logotipo de Charella Gardens

Respuesta de Charella Gardens

Hi Adam,

Thank you so much for your fantastic 5-star review. We're delighted to hear that buying you first bay trees with us was such a positive experience.

We are just a phone call away should you need us in the future.

Warmest regards
The Charella Gardens Team

Valorada con 5 estrellas sobre 5

Easy to order and arrived on time

Easy to order and arrived on time. Value for money and bigger than expected. Both plants healthy and attractive.

26 de septiembre de 2025
Opinión espontánea
Logotipo de Charella Gardens

Respuesta de Charella Gardens

Hello Lorraine,

Thank you so much for the five star review.

We're delighted to hear that you are happy with your plants and they were even bigger than you were expecting.

Your kind words motivate us to do what we do best, and we will be sure to pass them on to the whole team.

Warmest regards
The Charella Gardens Team

Valorada con 5 estrellas sobre 5

Excellent plant 🪴

The plant arrived on time, well packed and in good condition. Thank you 😊

1 de octubre de 2025
Opinión espontánea
Logotipo de Charella Gardens

Respuesta de Charella Gardens

Hello Glynn,

Thank you so much for your wonderful review, it honestly means the world to the whole team here at Charella Gardens.

We will be sure to pass on you comments to the packing team who will be delighted with your comments.

Warmest regards

The Charella Gardens Team

Valorada con 5 estrellas sobre 5

Shrubs

Good choice of plants & shrubs. Was looking for some Pyracantha and ordered three. Arrived promptly, well packaged, in great shape absolutely loaded with orange berries and of a very good height. Extremely pleased and would order again; if required; without hesitation.

1 de octubre de 2025
Opinión espontánea
Logotipo de Charella Gardens

Respuesta de Charella Gardens

Hello Graham,

Wow, what an incredible review, thank you so much for taking the time to share you experience with us.

We will be sure to pass on you comments to the packing team, who will be thrilled to hear your feedback.

We are just a phone call away should you need us in the future.

Warmest regards

The Charella Gardens Team

Valorada con 5 estrellas sobre 5

Friendly staff who gave helpful advise…

Friendly staff who gave helpful advise about plants/delivery/plant care etc. Prompt delivery of beautiful plants which I am very happy with, thank you!

30 de septiembre de 2025
Opinión espontánea
Logotipo de Charella Gardens

Respuesta de Charella Gardens

Hi,

Thank you so much for taking the time to share such a heartfelt review.

We're truly touched that you chose Charella Gardens and it means the world to the whole team to know that you are happy with your plants.

Thank you for putting your trust in us.

Happy Gardening!

The Charella Gardens Team

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más