Chase Buchanan Opiniones 

618
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Sophie has been incredibly supportive and helpful, and nothing is too much trouble. It is so refreshing to have management which is always on hand to assist with any enquiries and concerns. Thank yo... Ver más

Valorada con 5 estrellas sobre 5

Do not hesitate to use Chase Buchanan Estate Agents. We dealt with Senior Negotiator Rakesh Jethwa, (Hillingdon) who was without a doubt outstanding from the beginning of our short journey to find a b... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

After a stressful time with unreliable and apathetic agents elsewhere, Iara was a breath of fresh air with her spritely manner and attentive service. Whilst I didn’t go with Chase this time an agent l... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This was my first experience dealing with Sophie, who has recently taken over the management of my property. I was very pleased with how quickly she responded to my query and took action to help with... Ver más

La empresa ha respondido

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4,7

Excelente

TrustScore: 4.5 sobre 5

618 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 71% de las opiniones negativas

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4,7

Todas las opiniones

(618)

144 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I would highly recommend Anna and Kris…

I would highly recommend Anna and Kris at Chase Buchanan Hampton Hill, they are honest and professional and went to great lengths to ensure the whole chain came together which was not easy in a tricky market.

18 de diciembre de 2025
Opinión espontánea
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Respuesta de Chase Buchanan

Thank you, Nicola! We're thrilled to hear about your positive experience with Anna and Kris. Our team is dedicated to navigating challenges and making the process smooth for our clients. Your recommendation means a lot to us!

Valorada con 5 estrellas sobre 5

Service

Ellie Hind Was a great help!

10 de diciembre de 2025
Opinión espontánea
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Respuesta de Chase Buchanan

Thanks for your kind words, Martin! We're thrilled to hear that Ellie provided such helpful and professional service. Your satisfaction means a lot to us, and we look forward to continuing to work with you.

Valorada con 5 estrellas sobre 5

Ellie Hind most helpful and…

Ellie Hind most helpful and professional. Thank you.

9 de diciembre de 2025
Opinión espontánea
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Respuesta de Chase Buchanan

Thanks for your kind words, William! We're thrilled to hear that Ellie provided such helpful and professional service. Your satisfaction means a lot to us, and we look forward to assisting you again in the future!

Valorada con 5 estrellas sobre 5

Vicky has been very helpful

Vicky has been very helpful and friendly helping us every step of the way
Talked me through completion day putting my mind at rest

4 de diciembre de 2025
Opinión espontánea
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Respuesta de Chase Buchanan

Thank you for your wonderful feedback, Neil! We're thrilled to hear that Vicky provided you with the support you needed on completion day. Our team is dedicated to making the process smooth and enjoyable for our clients. We appreciate your kind words!

Valorada con 5 estrellas sobre 5

Tenacious and reliable

The team at Chase Buchanan worked hard to push our sale and purchase through. They dealt well with several curve balls and a really tricky housing market with tenacity. Thank you Adele, Kris and Anna!

4 de diciembre de 2025
Opinión espontánea
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Respuesta de Chase Buchanan

Thank you, Liz! We're thrilled to hear about your positive experience with our team. Adele, Kris, and Anna are dedicated to providing excellent service, and it's great to know they made a difference during your sale and purchase. We appreciate your trust in us!

Valorada con 5 estrellas sobre 5

Adele was so easy to deal with and very…

Adele was so easy to deal with and very professional.
Her communication was excellent.

4 de diciembre de 2025
Opinión espontánea
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Respuesta de Chase Buchanan

Thank you, Liz! We're thrilled to hear about your positive experience with Adele. Our team strives for excellent communication and professionalism, and it's great to see that reflected in your visit. We appreciate your kind words and support!

Valorada con 4 estrellas sobre 5

Deirdre’s move

Anna, Adele and Kris were courteous, helpful and timely in their work and communications.
Time delays in responses between conveyancing solicitors, buyers, vendors and estate agents were, on many occasions, unacceptably long.
A document/spreadsheet, common and available to all, recording dates of requests for information, re- requests and response dates would both speed the process, improve the participants performance not to mention the clients satisfaction!

19 de noviembre de 2025
Opinión espontánea
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Respuesta de Chase Buchanan

Thank you for your feedback, Deirdre! We're glad to hear that Anna, Adele, and Kris provided excellent service. We appreciate your suggestions for improving communication and will certainly take them into consideration as we strive to enhance our processes. Your insights are invaluable to us!

Valorada con 5 estrellas sobre 5

Professional, Patient & Understanding

Our property sales process proved to be a rather drawn-out affair, not because of Chase Buchanan but more due to a previous estate agents advice, which resulted in our decision to change to Chase Buchanan. If only we had appointed the Teddington team consisting of John, Rodney & Kim from the start. The team were very professional throughout, very patient and understanding of our needs. I couldn’t recommend them more, extremely approachable, knowledgeable, always took my many calls, and willing to spend time with their vendors so the suitable type of buyer viewed the property.

When the time comes that we choose to sell our onward move, we will no doubt approach Chase Buchanan!

11 de noviembre de 2025
Opinión espontánea
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Respuesta de Chase Buchanan

Thank you, Blair! We’re thrilled to hear about your positive experience with our team. Your kind words about John, Rodney, and Kim truly reflect our commitment to exceptional service. We look forward to assisting you again in the future. Best of luck with your onward move!

Valorada con 5 estrellas sobre 5

Selling a property

Straight from the beginning, everyone from Chase who we interacted with has been very supportive. Adele presented the selling process in a very comprehensive, step by step way which was followed through even when things did not go as planned. For me it was important that what was promised, was delivered. Amy supported enourmously especially at the end of the process when things tend to get stuck. She helped me with those little impossible things that felt overwhelming, such as finding someone to remove the big wardrobe in the bedroom when the clock was ticking towards the completion date. Amy went above and beyond to help even after moving out of the property we sold. I am incredibly grateful and thankful to Chase Buchanan.

31 de octubre de 2025
Opinión espontánea
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Respuesta de Chase Buchanan

Thank you for your wonderful review! We're thrilled to hear that our team, especially Adele and Amy, provided the support you needed throughout the selling process. Your satisfaction means a lot to us, and we’re glad we could help make everything smoother for you. Best wishes in your new chapter!

Valorada con 5 estrellas sobre 5

Professional and helpful.

Throughout the process of sale I received professional, helpful and efficient support from the team.
My main contact, Adele, was very reliable and kept me updated regularly which I found very reassuring.

10 de noviembre de 2025
Opinión espontánea
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Respuesta de Chase Buchanan

Thank you, V Jones, for your wonderful feedback! We're thrilled to hear that Adele and the team provided you with professional and reliable support throughout your sale. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

Valorada con 5 estrellas sobre 5

Very helpful and supportive of first time buyer

Can’t thank Adele enough for all her hard work and excellent communication throughout the whole process of buying my First property.

She was great in helping me answer my simple questions and educating me every step of the way.

10 de noviembre de 2025
Opinión espontánea
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Respuesta de Chase Buchanan

Thank you, Samuel! We're thrilled to hear that Adele provided such exceptional support during your property buying journey. Ensuring you feel informed and confident is our priority. Congratulations on your first property!

Valorada con 5 estrellas sobre 5

High Praise for Chase Buchanan’s Lettings Service in Bristol

I have nothing but praise for the service provided by Laura and Grace in the ‘Downend’ office. Whenever a tenant in any of my flats gives notice, I quickly contact Laura to find high quality replacement tenants as her track record in this area, as experienced over several years, is impressive.

7 de noviembre de 2025
Opinión espontánea
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Respuesta de Chase Buchanan

Thank you, John! We're thrilled to hear about your positive experience with Laura and Grace. Their dedication to finding quality tenants truly makes a difference. We appreciate your trust in us and look forward to continuing to support you in the future!

Valorada con 5 estrellas sobre 5

We recently purchased our home through Chase Buchanan in Hampton Hill

We recently purchased our home through Kris and his team at Chase Buchanan in Hampton Hill, and couldn’t be happier with the experience. From start to finish, they were professional, proactive, and genuinely supportive - always keeping us informed and making the process feel smooth and stress-free. Their local knowledge and attention to detail really stood out. We’d happily recommend them to anyone buying or selling in the area.

11 de noviembre de 2025
Opinión espontánea
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Respuesta de Chase Buchanan

Thank you for your fantastic review, Paul! We're thrilled to hear that Kris and the team provided you with such a positive experience. Your recommendation means a lot to us, and we’re glad we could help make your home buying journey smooth and enjoyable.

Valorada con 4 estrellas sobre 5

Bungalow Success!

Chase Buchanan quickly found me a proceedable purchaser, which went through to completion promptly, without any significant issues. Thank you!

31 de octubre de 2025
Opinión espontánea
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Respuesta de Chase Buchanan

Thank you for your positive feedback, Andrew! We're glad to hear that you had a smooth experience with us and that we could assist you in finding a proceedable purchaser. If you need anything else in the future, feel free to reach out!

Valorada con 5 estrellas sobre 5

Exceptional knowledge of the area and property sales

Kris and Anna in the Hampton Hill branch sold our property exactly as they said they would. Anna mapped out the strategy which worked perfectly and secured us great buyers that were ready to proceed.
Kris actively managed the sale, following up with both sets of solicitors to ensure a smooth transaction.
I would highly recommend them and if I had to do it again tomorrow I would pick them without a second thought. Huge thank you to you both

10 de noviembre de 2025
Opinión espontánea
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Respuesta de Chase Buchanan

Thank you, Natalie! We’re thrilled to hear about your positive experience with Kris and Anna. Their dedication and expertise truly make a difference in ensuring smooth transactions. We appreciate your recommendation and look forward to assisting you again in the future!

Valorada con 5 estrellas sobre 5

Reliable property management

I have been renting a flat via Chase Buchanan for over 3 years and I have been quite happy with the quick responses and customer care. Bijou who I have been in contact over this period was always helpful and respectful

10 de noviembre de 2025
Opinión espontánea
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Respuesta de Chase Buchanan

Thank you for your wonderful feedback, H! We're thrilled to hear about your positive experience with our team and Bijou's support. Your satisfaction is our priority, and we look forward to continuing to assist you in the future!

Valorada con 5 estrellas sobre 5

I’ve had a good experience working with…

I’ve had a good experience working with the company, particularly with Bijiou, the property manager. He was prompt in addressing all issues and emails in a professional manner.

7 de noviembre de 2025
Opinión espontánea
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Respuesta de Chase Buchanan

Thank you, Nombasa! We're thrilled to hear about your positive experience and appreciate your kind words about Bijiou. Our team is dedicated to providing excellent service, and it's great to know we hit the mark. Looking forward to assisting you again!

Valorada con 5 estrellas sobre 5

I had a great experience buying a…

I had a great experience buying a property marketed by Chase Buchanan - Richmond. Anna Poghosyan and Daniel Johns are both very communicative and friendly to work with, and teamed with proactive sellers and solicitors on both sides it was honestly stress free. Thank you both - I’m so much more impressed than I was when selling my last property with another big name agency elsewhere in West London.

24 de octubre de 2025
Opinión espontánea
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Respuesta de Chase Buchanan

Thank you, Joseph! We're thrilled to hear about your positive experience with Anna and Daniel. Our team strives to make the property buying process as smooth as possible, and your kind words mean a lot to us. We appreciate your feedback and look forward to assisting you again!

Valorada con 5 estrellas sobre 5

Chase Buchanan's first class support in selling our property

Anna Poghosyan and the team at Chase Buchanan, Richmond were first class. Not only proactive in showing the property, but once they found a buyer keeping in close contact with them and their solicitor to move things along. All that we could have asked for from the start of marketing the property right up to the successful conclusion of the sales process.

6 de noviembre de 2025
Opinión espontánea
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Respuesta de Chase Buchanan

Thank you for your wonderful feedback, Dr. C J Shepherd! We're thrilled to hear that Anna and the team provided exceptional service throughout the sales process. Your satisfaction is our priority, and we appreciate you choosing us to assist with your property journey.

Valorada con 5 estrellas sobre 5

Everyone we spoke to either on the…

Everyone we spoke to either on the phone, via email or in person were very efficient, friendly and knowledgeable.

3 de noviembre de 2025
Opinión espontánea
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Respuesta de Chase Buchanan

Thank you for your feedback! We're pleased to hear that our team made such a positive impression. Efficiency and friendliness are our top priorities, and it's great to know we hit the mark. We appreciate your support!

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