Banner for Chery Industrial

Chery Industrial Opiniones 197

TrustScore: 4 sobre 5

4,0

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Terrible customer service. Used the online chat feature last week and it states that you will receive answers in 24 hours. Never got an answer. Hard to trust a company who won't even respond.

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Both shipments had the units positioned on the trailers such that the fork pockets were inaccessible (facing the truck cab) and one truck had a car positioned directly behind it. The units were also... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Product was crated well for shipping. Conveyor seems to work well while running. Instructions were a little vague. Perhaps more details could have been provided, such as preferred hydraulic oil t... Ver más

Valorada con 5 estrellas sobre 5

As of this date I haven’t unpackaged or set up my new shed due to the weather here I NWI. But as soon as I’m able to do so I will send an update. But besides that the ordering was easy and quick. Deli... Ver más

Información sobre la empresa

  1. Área industrial
  2. Proveedor de inodoros portátiles

Escrito por la empresa

Chery Industrial stands as your premier partner for robust industrial and commercial solutions, offering an extensive range of products designed for unmatched durability and performance. Our comprehensive portfolio includes heavy-duty container shelters and versatile storage shelters, secure shipping containers, reliable gates and fences, ergonomic workbenches, innovative modular homes, and a wide selection of essential industrial equipment. We are unwavering in our commitment to providing top-tier, high-quality products that meet the rigorous demands of any worksite, ensuring long-lasting value and operational excellence. What truly sets Chery Industrial apart is our fully integrated service infrastructure, designed to provide a seamless and reliable experience from purchase to delivery. Understanding that time is a critical asset, we operate a strategic network of six warehouses across the United States. This ensures your equipment is dispatched from the closest possible location, guaranteeing fast and efficient delivery to minimize downtime and keep your projects on schedule. Our logistics prowess is further enhanced by a dedicated, US-based professional logistics team that expertly manages the entire transportation process. This team works in concert with our knowledgeable customer service specialists, who are always ready to provide expert guidance and answer any questions you may have. At Chery Industrial, we are dedicated to offering not only competitively priced products but also a comprehensive, end-to-end solution. We combine superior products with outstanding, specialized support in customer service, transportation, and logistics, making us the trusted choice for businesses that demand quality and efficiency.

OUR PROMISE TO YOU

Escrito por la empresa

Your satisfication is our #1 goal.
Even though we strive to provide the best service possible, there may occasionally be imperfections. If you experience any issues, please contact us at your earliest convenience. Our team will be happy to assist and make things right.

Información de contacto

Holiday Sales

GET 15% OFF SITEWIDE

4,0

Muy bueno

TrustScore: 4 sobre 5

197 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 35% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Product did not arrive on time when it…

Product did not arrive on time when it finally did come after multiple days of being delayed it looked like it had been through the ringer all damage. I paid for two days worth of guys to be here with forklifts and delivery didn’t come for multiple days after that.

2 de septiembre de 2025
Valorada con 1 estrellas sobre 5

13×20 Metal Storage Building is…

13×20 Metal Storage Building is Paper-Thin... And Missing Plenry of pieces... That is why they offer no refunds!! DON'T DO BUSINESS WITH CHERY INDUSTRIES

20 de agosto de 2025
Opinión espontánea
Logotipo de Chery Industrial

Respuesta de Chery Industrial

Dear Valued Customer,

We sincerely apologize for the issues you’ve encountered. We’re committed to resolving your concerns promptly. Please share your order number and photos of the product with our support team at Service@cheryindustrial.com so we can investigate and assist you further.

Thank you for giving us the opportunity to make this right.

Sincerely,
Chery Industries Customer Support

Valorada con 3 estrellas sobre 5

delivery not so good

Shipping company keeps moving back delivery so no good to me if I do not have.

31 de julio de 2025
Logotipo de Chery Industrial

Respuesta de Chery Industrial

Dear Valued Customer,
Your product is arriving soon. Please wait patiently. For other questions, email Service@cheryindustrial.com.

Valorada con 4 estrellas sobre 5

product review

Ordering, shipping and quality of the 40x40 container shelter all are very good. My really only complaint would be the directions for the installation. I would have given 5 stars but found directions poorly done. They suggest 4 people. We had 8 people, a truss boom, a 30 ft scissor lift and it took us 12 hours to get it put together and the cover on. Another 4 hours to get the cover stretched. Better instructions and I think you got a pretty good product.

29 de julio de 2025
Valorada con 1 estrellas sobre 5

Very low quality control on this…

Very low quality control on this chipper. Much grinding of metal took place to put it together, and it cannot be towed without turning it over. DO NOT PURCHASE

30 de abril de 2025
Logotipo de Chery Industrial

Respuesta de Chery Industrial

Dear Valued Customer,
Thank you for your feedback. We sincerely apologize for the issues you experienced with our chipper and for the inconvenience caused.
We are committed to improving our quality control and product design to ensure a better experience for all our customers. Your comments are greatly appreciated and will help us make meaningful improvements.
Please contact us at Service@cheryindustrial.com so we can assist you directly and resolve this matter as soon as possible.
Thank you for your understanding and continued support.
Best regards,
Chery Industrial Team

Valorada con 1 estrellas sobre 5

Beware! Overcharge for Delivery & False Info

Wouldn’t allow me to schedule delivery without a fork lift on site. Rented one just for delivery to only find out it wasn’t needed & was loaded without one. Charged $800 for delivery, but only paid the delivery guy $300. Overcharging for freight and passing it along to customers.

26 de junio de 2025
Valorada con 3 estrellas sobre 5

The instructions are horrible

The instructions are horrible. Some of the sequence to put it together make no sense. Door instructions on 38, then finish on 51. The video on line absolutly no help. these are easy fixes. Then putting the roof center on come on are you for real.

21 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

The squeeze chute is shown in the…

The squeeze chute is shown in the advertisement assembled. It arrived unassembled, without instructions or parts list. I WOULD NOT have purchased this if I had known it was coming unassembled. I could have paid $300 more for a new ASSEMBLED Priefert squeeze chute. Ordered May 7. Arrived about 2 weeks later. Had to ask for asembly instructions, which arrived with diagrammed instructions but in Chinese. Still unassembled.

7 de mayo de 2025
Opinión espontánea
Logotipo de Chery Industrial

Respuesta de Chery Industrial

Dear Customer:
First of all, we sincerely apologize for the inconvenience caused. Thank you for taking the time to provide feedback on our products. We will pay more attention to customer experience and optimize and upgrade our products in the future.
Apologies again. If you need further after-sales communication, please contact us at Service@cheryindustrial.com.
Sincerely,
Chery Industrial Team

Valorada con 1 estrellas sobre 5

Absolutely scammed me

Absolutely scammed me. The garage I got was made in china and was missing multiple structure parts and siding. The parts department refused to open a box in the local warehouse or even a location in the United States or Canada. Tells me the parts won’t come for 2-3 months causing delays in permits and close outs. The builder has to take the entire garage down now because of this absolute mess. Scam and horrible company

19 de junio de 2025
Opinión espontánea
Logotipo de Chery Industrial

Respuesta de Chery Industrial

Dear Valued Customer,
Thank you for taking the time to share your feedback with us.
To resolve your current issue, we would like to personally assist you. Please contact us at Service@cheryindustrial.com so we can gather more details and provide a prompt and satisfactory solution.
We truly value your business and are committed to earning back your trust. Thank you for your understanding and for helping us grow.
Best regards,
Chery Industrial Team
Service@cheryindustrial.com

Valorada con 3 estrellas sobre 5

Item was delivered on a flat bed semi…

Item was delivered on a flat bed semi untarped and un packaged just wrapped in shrink wrap the tool box was filthy from the road grime and all of the drawers were full of water it took several hours for us to get it cleaned up. We were not very happy about the shipping part of the experience.

2 de junio de 2025
Valorada con 4 estrellas sobre 5

So far, I like it a lot.

So, let's get the negatives out of the way first... it is a bit of a rough ride with mediocre suspension, it is very slow and I may replace the lead acid batteries with lithium for more power and torque.
The parking brake is janky and I need to get it serviced as it does not completely stop the vehicle and I have to park on level surfaces for now. It is a manual rather than automatic and as a nondriver this is a bit to get used to. It is very hard for other motorists to see on the road, so keep a safe follow distance.
All this taken into account I find this to be a solid investment as a reliable vehicle for someone who has no license or the desire to pay for insurance & gas.
It will pay for itself within months for what it saves me on uber and lyft. I will never have to hit a gas station and most of the repairs are pretty easy to do myself. One beauty of these cheap electrics is their simple construction. I am
not a mechanic or engineer or any kind but the build is so sparse it is easy to figure out what connects to what under the hood.
These vehicles are common all over the rest of the world outside the US. Nearly half of China's motor vehicles are small EVs like this, and it is a very sensible and practical alternative. They are selling out everywhere I look and I had to shop around a bit before grabbing this one up. I have enjoyed the last couple weeks of riding it immensely and it has afforded me a freedom and self reliance I have not had in a long time.

30 de mayo de 2025

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más