Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I ordered a cabinet on 05/12 and haven’t received it. Emailed, called and nothing. I wish I had read the reviews before ordering. Useless company that must be scammers!

Valorada con 1 estrellas sobre 5

Company appears to have gone bust despite taking £1.5k for a sideboard we are yet to receive (was due to be delivered in December 2022). Phone calls, emails, Instagram messages all going unanswered.

Valorada con 5 estrellas sobre 5

Over the moon with the furniture, we ordered the chestnut diamond carved console table (which is also perfect as a small dressing table!) and matching bedside tables. The communication from Heather wa... Ver más

Valorada con 5 estrellas sobre 5

Just purchased this amazing lamp, looks stunning in my Dining room. I'm over the moon, sush a change to receive excellent service, from start of order, received in 5 days, packed well, and fast del... Ver más

Información sobre la empresa

  1. Tienda de muebles

Escrito por la empresa

ChesQuin Interiors provide home decor and furnishings to suit any budget. Interior Design and Personal Shopper Services available to source unique furniture Large Selection of Affordable Luxury Sofas, Beds, Dining Tables, Chairs, Home Scents and Accessories.


Información de contacto

3,4

Medio

TrustScore: 3.5 sobre 5

197 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

3 and a half months waiting for our…

3 and a half months waiting for our bedside tables, only to receive the wrong item when it finally arrives

28 de marzo de 2022
Logotipo de ChesQuin Interiors

Respuesta de ChesQuin Interiors

Hi Patricia.

Thanks for your review. Looking at this order, you were advised when placing the order that this was not in stock and updated 5 times with progress and ability to cancel. I can only apologise that 1 of the bedsides have been shipped in error. We will ofcourse sort this for you asap. It's a shame that you felt the need to leave the review before contacting us. However we will make sure that this is rectified.

Valorada con 5 estrellas sobre 5

Hudson Large lamp

Just purchased this amazing lamp, looks stunning in my Dining room.
I'm over the moon, sush a change to receive excellent service, from start of order, received in 5 days, packed well, and fast delivery.
Would highly recommend ChesQuin Interiors great Web site, plenty of choice for your home and fair price!

27 de marzo de 2022
Valorada con 5 estrellas sobre 5

We love these chairs!

We love these chairs! Super comfortable, yet very stylish and great quality at an affordable price. The order process was very easy, and they arrived within the stated delivery window. Very happy with the whole process!

25 de marzo de 2022
Valorada con 1 estrellas sobre 5

Horrendous company and customer service

Ordered two bedside tables. Arrived and the colour looked different to what I ordered. I sent photos to the company to show what they advertised and what was provided.

The response was ‘All images on the website are professionally taken and from the attached photos, these are different due to the natural light’.

Perhaps photos should be taken in natural light and not studio light, if they make a product look that different. Items at home are not under a studio light.

I have had to return the items myself and paid an £80 shipping fee. I did not change my mind on the items I returned them as they were different to what I ordered therefore I should not have had to pay a return cost.

On top of that I am unable to contact the company by telephone - they do not answer. I have been sending emails with no response. On one occasion I was told they are short staffed.

They have accepted my bedside tables back but no refund - of nearly £400.

Horrendous company and customer service.

Won’t respond to my emails or provide a refund but able to post on social media and continue selling.

15 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommend ChesQuin Interiors

Ordered 2 solid wood bedside tables early December, both arrived in great condition (in fact, better than expected) and within good time (I ordered a solid wood console table from another company called WhitePortFurniture.com at the same time, 3 months later and I'm STILL waiting!)...

Anyway, I digress, I would HIGHLY recommend ChesQuin interiors and will be ordering from them again when I eventually get my money back from those Whiteport Furniture charlatans.

4 de marzo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Messed us about

Messed us about! Sent damaged goods twice. Waited three months for a replacement to be sent! Did not offer any good will after all the hassle. Best to go buy else were

2 de marzo de 2022
Valorada con 5 estrellas sobre 5

Bought an 8 draw mango wood chest which…

Bought an 8 draw mango wood chest which is excellent quality. There was a delay in delivery due to circumstances beyond Chesquin control, however they provided regular updates which was much appreciated. Will definitely order from them again.

20 de febrero de 2022
Valorada con 5 estrellas sobre 5

Emerald green velvet sofa

I’ve ordered a beautiful emerald green velvet sofa from ChesQuin! Wow, it arrived yesterday and looks stunning. Process of ordering on web was super easy, it was a back order so had to wait for delivery but ChesQuin kept me informed on status of my order via email. Thank you so much!

15 de febrero de 2022
Valorada con 1 estrellas sobre 5

Misleading with Bad customerservice!!!

Misleading!!!! purchased a chair on ChesQuin Interiors Web site. After a week of No communication they said that I needed to order two chairs and cancelled my order. The customer service from this company is absolutely shocking and would urge people not to use them as they do not do what is stated and do not reply to your emails!

7 de febrero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Customer service and friendly too

The desk I ordered arrived promptly. However, the wood around the lift up mirror was warped. I prepared myself for much stress in trying to get it exchanged, but Jan was brilliant and made the whole experience as stress free as possible and the item was collected promptly and a new desk arrived very soon after. Excellent friendly and courteous customer service. Will definitely order from this company again with great confidence.

1 de febrero de 2022
Valorada con 1 estrellas sobre 5

Paid for a large wall clock that when…

Paid for a large wall clock that when delivered had previously been returned by another customer. The frame was bent so did not sit on the wall correctly. I asked to exchange and have returned the item and now despite three attempts have had no response from ChesQuin on when they will send a new unopened replacement.

27 de enero de 2022

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más