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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

We are small sweet shop in Buckinghamshire and in business contact since 2016.we have long satisfying period but in last 2 years I feel stock variety didn't increase and we still using stock catalogue... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

So, sugar free sweets and chocolate are expenside compared with ones with sugar, but I've felt justified because its helped me avoid things that dont help my blood sugar levels. I found I was putting... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Just want to say a big thank you for a fantastic service, its been brilliant from start to finish, i was having trouble initially ordering, but was helped on the phone by brilliant staff, who guid... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Delivery was amazingly quick - ordered in the afternoon, delivery arrived next morning! I had requested an email alert for an item that was out of stock, and that came through as soon as it had come b... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Mayorista de golosinas

Escrito por la empresa

We are proud to say that we are a market leader/distributor in the UK for choice of Sugar Free, Reduced Sugar, Vegan and Free From products, with our comprehensive selection. This range of products is targeted at: - people with food allergies and intolerances - those who wish to avoid certain ingredients - people who want to lose weight - people making lifestyle choices with respect to food - those who wish to avoid certain ingredients - people who want to lose weight As there are several different types of diabetes, we cannot say that all our products are suitable for all diabetics. All consumers need to consult their doctor or dietician if in any doubt at all.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

44 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 3 estrellas sobre 5

We are small sweet shop in…

We are small sweet shop in Buckinghamshire and in business contact since 2016.we have long satisfying period but in last 2 years I feel stock variety didn't increase and we still using stock catalogue same from first day.i believe things will improve in coming years

23 de marzo de 2026
Opinión espontánea
Logotipo de chocobel.com

Respuesta de chocobel.com

Good morning,

I am sorry to hear that you found our catalogue has not expanded. This is something we are hoping to work on going forward so please do keep checking back.

If there is anything else we can help with please reach out.

Thank you.
Suzanne.

Valorada con 3 estrellas sobre 5

Hard or soft, that is the question ?

I have ordered the Zouts before and are advertised as Hard liqourice but my 2nd order were very soft and not what I expected.
I would have returned them but not worth the hassle.
Still tasty but much prefer the hard version. Might be worth stating this on the product description .

20 de febrero de 2026
Opinión espontánea
Logotipo de chocobel.com

Respuesta de chocobel.com

Good morning,

I am sorry to hear that you were unhappy with the zouts you received. If this does happen again please reach out to our customer service team who will be able to look into this for you.

Thank you.
Suzanne.

Valorada con 5 estrellas sobre 5

Product I ordered was great

Product I ordered was great. It did not show up the first time due to the courier sending it back for some reason. When I emailed their support, they were prompt, refunded my initial delivery fees and sent out the product again right away!

16 de febrero de 2026
Opinión espontánea
Logotipo de chocobel.com

Respuesta de chocobel.com

Good morning,

Thank you for taking the time to leave us a review.

I am pleased to hear that the customer service team were able to help get your order to you and resolve the delivery issue.

We hope to see you again.

Thank you.
Suzanne.

Valorada con 5 estrellas sobre 5

Very communicative and informative on…

Very communicative and informative on how the process of delivery works for sweets which I appreciated as I had never bought from them before. The items were as described and I shall be a returning customer.

13 de febrero de 2026
Opinión espontánea
Logotipo de chocobel.com

Respuesta de chocobel.com

Good morning,

Thank you for taking the time to leave us a review.

I am pleased to hear you received good communication regarding your order, and that everything arrived as described.

We hope you visit again soon.
Thank you.
Suzanne.

Valorada con 5 estrellas sobre 5

Have used Chocobel for many years

Have used Chocobel for many years. They have a good range and send the products out quick. Recommended.

6 de febrero de 2026
Opinión espontánea
Logotipo de chocobel.com

Respuesta de chocobel.com

Good morning,

Thank you for taking the time to leave us a review and for continuing to support us over the years.

We hope to see you again soon.

Thank you again.
Suzanne.

Valorada con 5 estrellas sobre 5

Arrived really quickly and delicious…

Arrived really quickly and delicious mint liquorice chalks. Also much more economical to buy the large tub.

9 de febrero de 2026
Opinión espontánea
Logotipo de chocobel.com

Respuesta de chocobel.com

Good morning,

Thank you for taking the time to leave us a review.

I am pleased to hear you like the mint liquorice chalk you purchased.

We hope to see you again when you need some more.

Thank you.
Suzanne.

Valorada con 5 estrellas sobre 5

Web site is easy to use and the…

Web site is easy to use and the delivery was very fast

27 de enero de 2026
Opinión espontánea
Logotipo de chocobel.com

Respuesta de chocobel.com

Good morning,

Thank you for taking the time to leave us a review.

I am pleased to hear you found the website easy to use and that your order arrived with you quickly.

We hope to see you again soon.

Thank you.
Suzanne.

Valorada con 5 estrellas sobre 5

Good service

I placed an order and followed up with a phone query. The query was dealt with quickly, efficiently and in a friendly manner. Delivery was fast and prices are good. Delivery charges for small orders are high but overall a really nice company to deal with.

26 de enero de 2026
Opinión espontánea
Logotipo de chocobel.com

Respuesta de chocobel.com

Good morning,

Thank you for taking the time to leave us feedback.

I am pleased to hear that our customer service team were able to help with your query, and that your order arrived with you quickly.

We hope you visit us again soon.

Thank you.
Suzanne.

Valorada con 5 estrellas sobre 5

Great buy,I am very happy,with my…purchase.

Great buy,I am very happy,with my purchase,lots of sweets,sugar free as well.😀

23 de enero de 2026
Opinión espontánea
Logotipo de chocobel.com

Respuesta de chocobel.com

Good morning,

Thank you for taking the time to leave us a review.

I am pleased to hear you enjoyed your sugar-free sweets and the range we can offer.

We hope to see you again soon.

Thank you.
Suzanne.

Valorada con 5 estrellas sobre 5

Simple to use great range and prices

Simple to use great range and prices. Delivery is quick no messing about

21 de enero de 2026
Opinión espontánea
Logotipo de chocobel.com

Respuesta de chocobel.com

Good morning,

Thank you for taking the time to leave us a review.

I am pleased to hear your order arrived with you quickly and that you are happy with the range and prices we offer.

We hope to see you again soon.

Thank you.
Suzanne.

Valorada con 5 estrellas sobre 5

Very good chocolate delivered quickly

Very good chocolate delivered quickly. We spent a pleasant afternoon nibbling on a bar or two of the chili/cinnamon/peppercorn while deliberating over our next purchase.

18 de enero de 2026
Opinión espontánea
Logotipo de chocobel.com

Respuesta de chocobel.com

Good morning,

Thank you for taking the time to leave us a review.

I am pleased to hear that you were enjoying your chocolate, and hope you can agree on which flavour to try next.

Thank you again.
Suzanne

Valorada con 5 estrellas sobre 5

Fast delivery even over the Xmas…

Fast delivery even over the Xmas period. I love this kind of liquorice and will definitely buy from them again

27 de diciembre de 2025
Opinión espontánea
Logotipo de chocobel.com

Respuesta de chocobel.com

Good morning,

Thank you for taking the time to leave us a review.

I am pleased to hear your order arrived with you quickly despite the busy Christmas schedule.

We look forward to seeing you again.

Thank you.
Suzanne.

Valorada con 5 estrellas sobre 5

Excellent service

As usual, excellent service from ordering to final delivery.

8 de enero de 2026
Opinión espontánea
Logotipo de chocobel.com

Respuesta de chocobel.com

Good morning,

Thank you for taking the time to leave us feedback.

I am pleased to hear you were pleased with the service you received from us.

We hope you visit our site again soon.

Kind regards.
Suzanne.

Valorada con 5 estrellas sobre 5

Delivery was amazingly quick

Delivery was amazingly quick - ordered in the afternoon, delivery arrived next morning! I had requested an email alert for an item that was out of stock, and that came through as soon as it had come back in stock. Great, responsive service, no complaints.

9 de enero de 2026
Opinión espontánea
Logotipo de chocobel.com

Respuesta de chocobel.com

Good afternoon,

Thank you for taking the time to leave us a review.

I am pleased to hear your order arrived with you so quickly and you got your email update as soon as the lines were available.

We hope you visit our site again soon.

Thank you.
Suzanne.

Valorada con 5 estrellas sobre 5

Great

Fast delivery and perfect product and competitive pricing. Website is easy to navigate too.

6 de enero de 2026
Opinión espontánea
Logotipo de chocobel.com

Respuesta de chocobel.com

Good morning,

Thank you for taking the time to leave us feedback.

I am pleased to hear your order arrived quickly and that you found our website easy to use.

We hope you visit our site again soon.

Thank you again.
Suzanne.

Valorada con 5 estrellas sobre 5

Great selection of liquorice and sugar…

Great selection of liquorice and sugar free sweets.super fast delivery service,well done, great service and thank you 😊

2 de enero de 2026
Opinión espontánea
Logotipo de chocobel.com

Respuesta de chocobel.com

Good afternoon,

Thank you for your email.

I am pleased to hear that your liquorice and sugar-free sweets arrived quickly. And that you were happy with the range we have to offer.

I hope you visit us again soon.

Thank you again.
Suzanne.

Valorada con 5 estrellas sobre 5

Excellent selection of sugar free…

Excellent selection of sugar free sweets and fast delivery. *****

30 de diciembre de 2025
Opinión espontánea
Logotipo de chocobel.com

Respuesta de chocobel.com

Good afternoon,

Thank you for taking the time to leave us a review.

I am so pleased to hear you were happy with the range of sugar-free sweets we have available on our website.

We hope you visit the site again soon.

Thank you.
Suzanne.

Valorada con 2 estrellas sobre 5

Missing Items

They dispatch goods in good time
Unfortunately 2 Items were missing and 2 days after notification they have not responded other than their warehouse is closed for stocktaking !!

17 de diciembre de 2025
Opinión espontánea
Logotipo de chocobel.com

Respuesta de chocobel.com

Good morning,

Thank you for taking the time to leave us a review.

I am sorry to hear that you were missing two items from your delivery and there was a delay in resolving this for you due to stock.

I can see that this has now been resolved for you and if we can be of any further help please let me know.

Kind regards.
Suzanne.

Valorada con 5 estrellas sobre 5

A great sweetie company!

This was the only company that had the sweets I wanted. And the delivery and communication was absolutely perfect. A great company to deal with.

15 de diciembre de 2025
Opinión espontánea
Logotipo de chocobel.com

Respuesta de chocobel.com

Good morning,

Thank you for taking the time to leave us a review.

I am so pleased to hear that you were able to find the sweets that you were looking for and received good communication throughout.

We hope you visit our site again soon.

Kind regards.
Suzanne.

Valorada con 5 estrellas sobre 5

I can honestly say I there is nothing…

I can honestly say I there is nothing to be improved Faultless service very speedy. The price is fantastic compared to others I have bought from. So glad to have found you.

1 de diciembre de 2025
Opinión espontánea
Logotipo de chocobel.com

Respuesta de chocobel.com

Good morning,

Thank you so much for taking the time to leave us a review.

I am pleased to hear you have had such a good experience with us and we hope to see you again soon.

Thank you.

Suzanne.

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