chuchucherry Opiniones 

278
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have ordered from Chuchucherry twice now, and both times my order has arrived so fast, the packaging is always super cute. The option for photocard sorting is incredible, I have never seen anyone el... Ver más

Valorada con 5 estrellas sobre 5

I’m so so pleased with my order everything arrived safely and speedily and not only that, i even got spoiled with some cool freebies!!! I’m so happy and lucky to have found out about chuchucherry onli... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I ordered a couple of albums from ChuChuCherry, and I'm pleased to say my experience was absolutely amazing. The team packed my order perfectly, and even sent a freebie which I am so grateful for. The... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Love the quick shipping and delivery with options for photocard sorting! I’m so thankful I can purchase merch, that is not otherwise available, directly from a UK store without paying excessive fees!... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de CD

Escrito por la empresa

UK Free Shipping for K-Pop albums. Chuchucherry kpop shop sells photocards & albums for collectors and new stans in the fandom. Pre-order benefit gifts included. We stock Korean artists such as TXT, BTS and LE SSERAFIM. Our small business website is run by fans for fans


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

278 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(278)

59 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I LOVED

I LOVED. Thank you so much, 10/10 experience that was so worth the wait.

11 de mayo de 2026
Opinión espontánea
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Respuesta de chuchucherry

Thank you for waiting so patiently! So glad to hear that you enjoy your order 🥰🍒

Valorada con 1 estrellas sobre 5

Items Not Delivered

I ordered my items for a Birthday Present on the 05/05/26 using the 48 hour Royal Mail Tracked Service. The birthday was on the 09/05/26. The items were not delivered and the information on the Royal Mail App was not updated since the 06/05/26. The experience ruined a special birthday. I have complained to Royal Mail and Emailed the supplier today - awaiting a reply.

5 de mayo de 2026
Logotipo de chuchucherry

Respuesta de chuchucherry

We are incredibly sorry to hear that this happened.
This is a problem with Royal Mail, not us.

On behalf of Royal Mail, we are so sorry for letting you down, especially considering your daughter's birthday. We can see that your order was received by Royal Mail on 6th May. But Royal Mail did not deliver your order until Monday 11th May, a week after we shipped out your order which is incredibly disappointing. We sent you an email as soon as we saw your review.

Huge apologies for the inconvenience,
chuchucherry

Valorada con 5 estrellas sobre 5

Excellent communication!!

Admin for chuchucherry got back to me quickly after I messaged on instagram for help regarding tracking but they were super helpful! I’m happy with the communication and condition it arrived in. I’m happy to support a start-up k-pop store!

9 de mayo de 2026
Opinión espontánea
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Respuesta de chuchucherry

We're more than happy to help you! 🦋 Thank you for supporting our start-up chuchucherry 💕🍒

Valorada con 5 estrellas sobre 5

Amazing!

Perfect sorting and really sweet freebies, amazing packaging and fast shipping!

9 de mayo de 2026
Opinión espontánea
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Respuesta de chuchucherry

Thank you for using our photocard sorting service! 🍒

Valorada con 5 estrellas sobre 5

Really lovely company

Really lovely company, customer service team was amazing when I was asking some questions. Order arrived promptly and got everything I asked for and more! Definitely will be repurchasing from this company! 😊

22 de abril de 2026
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Respuesta de chuchucherry

Thank you for taking the time to leave such a lovely review! 🌸

Valorada con 5 estrellas sobre 5

came in perfect condition with…

came in perfect condition with freebies!! :D

24 de abril de 2026
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Respuesta de chuchucherry

We love to hear that you enjoy our freebies! We try to include freebies in every order :)

Valorada con 5 estrellas sobre 5

Sweetning

Arrived quickly and safely!

14 de abril de 2026
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Respuesta de chuchucherry

Thank you for ordering! 🍒

Valorada con 5 estrellas sobre 5

Excellent service, very professional and efficient.

Purchase came well packaged and delivered promptly. Always has BTS latest albums on preorder, so never disappointed. I have always received very good service from this company. Highly Recommend.

9 de abril de 2026
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Respuesta de chuchucherry

We hope you enjoyed the BTS comeback after such a long time 💜💜💜

Valorada con 2 estrellas sobre 5

preorder

waited 1 month for a preorder with weverse benefits(which is understandable due to korea shipping), ended up getting the wrong album version(not understandable after the wait!) can't even exchange because it's out of stock and limited but would like a refund honestly. However, great pulls!

16 de febrero de 2026
Opinión espontánea
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Respuesta de chuchucherry

We are so so sorry for our mistake in sending you the wrong version of the album and we would like to apologise. We have emailed you about a refund 💕 We always try our best to ship pre-order albums as soon as they arrive in the UK (estimated at least four weeks after the Korean release date) because we have to wait for the POBs to arrive from Korea before we can ship out orders.

Valorada con 4 estrellas sobre 5

great customer service!!

I was very happy with the customer service, but I only found out about this because it took me very long to receive my package. However, the package came in great condition, and I got a cool little card and a postcard-ish thing with who I think Wumuti was on. Very happy with my purchase!

16 de febrero de 2026
Opinión espontánea
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Respuesta de chuchucherry

Thank you so much for waiting patiently for your order and we are so sorry about the delay! 💗 Thank you for appreciating our freebies and taking the time to leave feedback ✨

Valorada con 5 estrellas sobre 5

Great UK based k-pop shop

Great shop! Products are genuine and are shipped safely and securely.

20 de enero de 2026
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Respuesta de chuchucherry

Thank you so much for taking the time to leave a review! We always try our best to make sure albums reach our customers safely 🍒

Valorada con 5 estrellas sobre 5

Amazing as always!!

I'm probs gonna review again soon but amazing as always!!! Ordered the no labels X3 set with the preorder cool inclusions, no labels yorts hehe and a bunchhh of ppulbatu keychains, I am in love with them all!! Nothing damaged, all perfect condition and I love the cute freebie photocard of YJ and dani 💕 1000% recommend

27 de noviembre de 2025
Logotipo de chuchucherry

Respuesta de chuchucherry

Thank you for appreciating our freebies! 🦊 We had so much fun making them with MOA and EYEKONS in mind 💗

Valorada con 5 estrellas sobre 5

Perfect!!!

My first time shopping with chuchucherry and it was absolutely wonderful! The website is so easy to navigate and it's nice to find a store that actually stocks a great range of TXT merch at such a great price. Because it was a pre-order item, shipping did take a little longer than expected but all of the questions that I asked were answered promptly so I knew I had nothing to worry about. And the albums arrived in perfect condition.
It really was such a lovely shopping experience so I just had to pre-order the txt season greetings! I don't think I will be buying my TXT merch from anywhere else!
Thank you so much chuchucherry!!!

8 de diciembre de 2025
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Respuesta de chuchucherry

Your lovely words made our day 🥹 We love seeing our customers happy 💗 We are so thankful that you pre-ordered from our kpop store and we can't wait to welcome you back for the TXT comeback 🤭

Valorada con 5 estrellas sobre 5

Excellent service

Product came within the time it said, and was packaged well and safe

8 de diciembre de 2025
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Respuesta de chuchucherry

Thank you for leaving us a review! 🍒💕

Valorada con 5 estrellas sobre 5

Really Great!

Chuchucherry include products that are not sold on other sites so that's amazing! They're super efficient with updates and shipping. Packaging is very good too. You can tell they really care about their customers. Will order from Chuchucherry more :)

6 de diciembre de 2025
Logotipo de chuchucherry

Respuesta de chuchucherry

We want to make kpop merch easily accessible for kpop stans in the UK 🍒 We always want to give kpop stans like you the best experience when shopping from chuchucherry! 💖🥺 Thank you!

Valorada con 2 estrellas sobre 5

No updates

No updates, had to follow-up. Took a while before the order was even sent. Had to email and send a message on Instagram. Response took a day or two as well.

7 de noviembre de 2025
Logotipo de chuchucherry

Respuesta de chuchucherry

Thank you for your honest feedback. Please note that we are a small business and aim to ship in-stock products within 3-5 working days 💖

Valorada con 5 estrellas sobre 5

my fav kpop shop!!! :))

chuchucherry has been my go to for albums since i ordered txt's blue hour and pulled soobin r (literally consider them my lucky charm)😭😭 this most recent order of mine happened to be the 5000th placed so i was gifted a free beomgyu panic album, and when i tell you i was THE MOST excited and grateful🤭💘 beomgyu is my ult/part of the reason i love kpop the way that i do, and i had been wanting his solo album since its release, so getting it by surprise like that was beyond lovely!!! 😙🫶 overall i cannot recommend them enough, every time i reach out via email the team is always kind, and of course my orders always arrive on time and safely packaged<3 future customer for always, my fav kpop shop

15 de septiembre de 2025
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Respuesta de chuchucherry

Thank you for being a loyal customer at chuchucherry! 🍒 We love making kpop stans like you happy 🧸 We hope you have more good luck with your pulls for the TXT comeback soon 🤭

Valorada con 5 estrellas sobre 5

Fantastic service brilliant

Fantastic service, super fast great condition and packaged well.

19 de septiembre de 2025
Logotipo de chuchucherry

Respuesta de chuchucherry

We're so happy to hear that your order arrived safely! 🍒 Thank you for appreciating our packaging and taking the time to leave your review <3

Valorada con 5 estrellas sobre 5

txt star chapter together albums 🌟

i always love to pre-order with chuchucherry!! my albums came as soon as they landed, and with the photocard sorting, i was able to get 2/3 soobin photocards with the set !! they even sort inclusions too!! thank you so much 🥺💓

11 de agosto de 2025
Logotipo de chuchucherry

Respuesta de chuchucherry

Soobin came home 🥺🏠 We're so glad that we could get his photocards for you!🐰 Thank you so much for leaving a review MOA 🍒

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