The whole experience was superb and very well organised. Everyone was so friendly - car parking attendant, shop and cafe staff and the delightful volunteer man on the train! We collected our... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
The whole experience was superb and very well organised. Everyone was so friendly - car parking attendant, shop and cafe staff and the delightful volunteer man on the train! We collected our... Ver más
La empresa ha respondido
We loved the Murder Mystery evening at Churnet Valley Railway. The carriage was comfortable, with lovely details. Staff were friendly and helpful. Food was good. Murder Mystery element was fun. The s... Ver más
La empresa ha respondido
Very nice, polite helpful staff, plenty of car parking, nice station, cafe and toilets. The train ride was though interesting scenery and at a good pace, the US engine chuffing away. Trolley servic... Ver más
La empresa ha respondido
We thoroughly enjoyed the Butty and Brew experience. It provides excellent value for a breakfast bap, a hot drink and a return trip on the train. All aspects of our visit from booking online to disemb... Ver más
La empresa ha respondido
Escrito por la empresa
Hop on board Churnet Valley Railway, Staffordshire’s premier heritage railway, for an unforgettable journey through England's scenic countryside. Catering to a wide range of audiences, Churnet Valley Railway offers not just a trip, but an experience designed to delight all ages.
Entertainment for Everyone: Whether it’s a fun-filled day out with the kids, who will be thrilled by special children's events like The Mad Hatters Tea Train Party, an exotic and romantic lunch excursion for couples, or their tipsy Rail Ale Trail for you and your mates – there's something for everyone at Churnet Valley Railway. Seasonal events like their PolarExpress™ Christmas Train Ride or the Midsummer Murder Mystery evenings offer entertainment that stays fresh throughout the year.
Heritage Presentation: Operated primarily by a dedicated team of volunteers, Churnet Valley Railway takes immense pride in preserving and showcasing the golden age of British rail travel. The meticulously restored steam locomotives, along with vintage carriages, offer passengers an authentic glimpse into the past.
Partnerships Galore: Beyond providing a thrilling day out, Churnet Valley Railway collaborates with external partners to bring Staffordshire some of its most loved events. From bringing festival-goers to villages accessible only by rail to hosting engaging and interactive educational events for children, Churnet Valley continues to offer new and exciting options to the communities they serve. Hop on board and experience the unique blend of nostalgia, scenic beauty, and warm hospitality that only Churnet Valley Railway can offer.
Station Road, ST13 7EE, Cheddleton, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 98% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Good car park, easy access to the station, friendly staff, nice tea shop, toilets. We were told clearly which carriages to use, and how many people were booked on. The guard came along and asked us if we would like to sit in a Harry Potter cabin. We departed on time. There was an opportunity to buy snacks on board. The countryside was beautiful, there were people that came out to wave to us along the route. The announcements on the train kept us informed. The smell of the smoke and the old train was very nostalgic. You could take your own drinks and snacks on if you wish. Handy toilets. Pleasant staff. We had a very relaxing enjoyable trip. A lovely birthday treat. Everything positive.

Respuesta de Churnet Valley Railway (1992) PLC
Great service, well looked after but the main meal was a bit of a let down. That said, we would return and it was a great experience.
We visited for spud and steam, we were greeted by a friendly man in the car park who told us where to park, we had a coffee in the tea room before getting in the train, the potato was lovely and the views were too everyone had a great day. My only criticism is the tea room is too small for the amount of visitors but everyone was working hard with smiles all round.

Respuesta de Churnet Valley Railway (1992) PLC
We went on the murder mystery dinner train. It was very good, lovely food, fab service and we enjoyed the murder mystery. The only thing I'd change is the end of the murder mystery. For us it would have been better if we'd been asked who we thought the murderer was and why before it was revealed by the cast member.

Respuesta de Churnet Valley Railway (1992) PLC
Amazing volunteers and staff on the railway. We had an amazing afternoon. Our only slight comment was that the beef was a little tough.
Great value for money, friendly staff and lovely cake and coffee.

Respuesta de Churnet Valley Railway (1992) PLC
A very enjoyable day out on a Bank Holiday!
We booked tickets for one adult and one child and we were treated to being hauled by a steam engine into picturesque countryside. The customer service was exemplary. It was great value for money at £20 for two 2+ hours trips and the child went free. It's a very well run railway line and everyone of the staff was welcoming, smiling (despite the rain showers) and provided that personalised touch. We would highly recommend going...and oh they prefer cash which is how it was back in those days and how we should keep it. Thanks for the experience. :)

Respuesta de Churnet Valley Railway (1992) PLC
Staff were very helpful and the price is very good

Respuesta de Churnet Valley Railway (1992) PLC
Food was fantastic, staff and actors were very good. Really enjoyed the journey and the experience. I think the murder mystery could have more about it and more drama but thats just us 😆 So lucky to have this on our door step. Would highly recommend people to visit

Respuesta de Churnet Valley Railway (1992) PLC
All of the Churnet valley volunteers were extremely polite, welcoming and professional. The food on the Sunday lunch train was really good and drinks very reasonably priced.

Respuesta de Churnet Valley Railway (1992) PLC
Very helpful volunteers and a pleasant train ride despite the weather !

Respuesta de Churnet Valley Railway (1992) PLC
Lovely ride on the train and included a breakfast bap and coffee.. Was really good value for money. All the staff were lovely and helpful. Thank you x

Respuesta de Churnet Valley Railway (1992) PLC
To sum it up precisely, everything was absolutely brilliant. We have a Blue Badge and one of your staff told us were to park in the reserved area when we arrived as the car park was already full. All the staff were very helpful and curteous in the station and on the train. The lunch was superb and plentiful. It was worth the 205 mile round trip from home for the train experience!

Respuesta de Churnet Valley Railway (1992) PLC
My husband was 80 on Sunday and he loves steam trains so he really enjoyed it as our whole family was able to join us 30 of us thank you some of us has travelled a lot of miles also thank you .

Respuesta de Churnet Valley Railway (1992) PLC
Nice experience and the food was very good. All the staff were very pleasant and helpful.

Respuesta de Churnet Valley Railway (1992) PLC

Respuesta de Churnet Valley Railway (1992) PLC

Respuesta de Churnet Valley Railway (1992) PLC
What was annoying is when I booked the website showing table seating with proper coffee and tea cups and cake on plates, I was surprised to be handled a bag with the cakes and to be seated on different carages. If I new that will happen I would have paid extra and sat on proper tables. It does not worth the price for a cake and coffee to sit in the rear of the train, and to wait nearly one month for this trip. The disappointment made me ill, I was in bed with bad headache and body pain since I have arrived home in Manchester. And we cancelled all of our holiday plans yesterday.
I only liked the scenery, although it was raining I had some good pictures taken after opening the doors windows.

Respuesta de Churnet Valley Railway (1992) PLC
The whole trip was wonderful from the beautiful scenery to the staff, particularly the waiters and waitresses

Respuesta de Churnet Valley Railway (1992) PLC
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.