Churnet Valley Railway (1992) PLC Opiniones 

14.384
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The whole experience was superb and very well organised. Everyone was so friendly - car parking attendant, shop and cafe staff and the delightful volunteer man on the train! We collected our... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We loved the Murder Mystery evening at Churnet Valley Railway. The carriage was comfortable, with lovely details. Staff were friendly and helpful. Food was good. Murder Mystery element was fun. The s... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very nice, polite helpful staff, plenty of car parking, nice station, cafe and toilets. The train ride was though interesting scenery and at a good pace, the US engine chuffing away. Trolley servic... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We thoroughly enjoyed the Butty and Brew experience. It provides excellent value for a breakfast bap, a hot drink and a return trip on the train. All aspects of our visit from booking online to disemb... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Atracción turística
  2. Restaurante de desayunos
  3. Restaurante inglés
  4. Conservación del patrimonio
  5. Empresa ferroviaria

Sobre Churnet Valley Railway (1992) PLC

Escrito por la empresa

Churnet Valley Railway: A Journey Through Time and Scenic Beauty

Hop on board Churnet Valley Railway, Staffordshire’s premier heritage railway, for an unforgettable journey through England's scenic countryside. Catering to a wide range of audiences, Churnet Valley Railway offers not just a trip, but an experience designed to delight all ages.

Entertainment for Everyone: Whether it’s a fun-filled day out with the kids, who will be thrilled by special children's events like The Mad Hatters Tea Train Party, an exotic and romantic lunch excursion for couples, or their tipsy Rail Ale Trail for you and your mates – there's something for everyone at Churnet Valley Railway. Seasonal events like their PolarExpress™ Christmas Train Ride or the Midsummer Murder Mystery evenings offer entertainment that stays fresh throughout the year.

Heritage Presentation: Operated primarily by a dedicated team of volunteers, Churnet Valley Railway takes immense pride in preserving and showcasing the golden age of British rail travel. The meticulously restored steam locomotives, along with vintage carriages, offer passengers an authentic glimpse into the past.

Partnerships Galore: Beyond providing a thrilling day out, Churnet Valley Railway collaborates with external partners to bring Staffordshire some of its most loved events. From bringing festival-goers to villages accessible only by rail to hosting engaging and interactive educational events for children, Churnet Valley continues to offer new and exciting options to the communities they serve. Hop on board and experience the unique blend of nostalgia, scenic beauty, and warm hospitality that only Churnet Valley Railway can offer.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

14 mil opiniones

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4,8

Todas las opiniones

(14.384)

4405 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great experience from booking to travelling

Good car park, easy access to the station, friendly staff, nice tea shop, toilets. We were told clearly which carriages to use, and how many people were booked on. The guard came along and asked us if we would like to sit in a Harry Potter cabin. We departed on time. There was an opportunity to buy snacks on board. The countryside was beautiful, there were people that came out to wave to us along the route. The announcements on the train kept us informed. The smell of the smoke and the old train was very nostalgic. You could take your own drinks and snacks on if you wish. Handy toilets. Pleasant staff. We had a very relaxing enjoyable trip. A lovely birthday treat. Everything positive.

30 de agosto de 2026
Logotipo de Churnet Valley Railway (1992) PLC

Respuesta de Churnet Valley Railway (1992) PLC

Thank you so much for your kind words regarding your trip with us! We’re so happy to hear that you had a great experience with our service. Our team strives to provide exceptional service, and knowing that we’ve met your expectations truly means a lot to us. We appreciate your support and look forward to seeing you again.

Kind regards
Kaaren
01538 360522

Valorada con 4 estrellas sobre 5

Enjoyable experience

Great service, well looked after but the main meal was a bit of a let down. That said, we would return and it was a great experience.

30 de agosto de 2026
Valorada con 5 estrellas sobre 5

spud and steam

We visited for spud and steam, we were greeted by a friendly man in the car park who told us where to park, we had a coffee in the tea room before getting in the train, the potato was lovely and the views were too everyone had a great day. My only criticism is the tea room is too small for the amount of visitors but everyone was working hard with smiles all round.

29 de agosto de 2026
Logotipo de Churnet Valley Railway (1992) PLC

Respuesta de Churnet Valley Railway (1992) PLC

Thank you so much for your kind words regarding your trip with us! We’re so happy to hear that you had a great experience with our service. Our team strives to provide exceptional service, and knowing that we’ve met your expectations truly means a lot to us. We appreciate your support and look forward to seeing you again.

Kind regards
Kaaren
01538 360522

Valorada con 4 estrellas sobre 5

We went on the murder mystery dinner…

We went on the murder mystery dinner train. It was very good, lovely food, fab service and we enjoyed the murder mystery. The only thing I'd change is the end of the murder mystery. For us it would have been better if we'd been asked who we thought the murderer was and why before it was revealed by the cast member.

30 de agosto de 2026
Valorada con 5 estrellas sobre 5

Good food ,lovely staff .a great…

Good food ,lovely staff .a great experience

31 de agosto de 2026
Logotipo de Churnet Valley Railway (1992) PLC

Respuesta de Churnet Valley Railway (1992) PLC

Thank you for your lovely, supportive email. All of the team at the Churnet Valley Railway make a real effort to ensure that everyone enjoys their visit.

Kind regards
Kaaren
01538 360522

Valorada con 5 estrellas sobre 5

Great value for money

Great value for money, friendly staff and lovely cake and coffee.

31 de agosto de 2026
Logotipo de Churnet Valley Railway (1992) PLC

Respuesta de Churnet Valley Railway (1992) PLC

Thank you for your lovely, supportive email. All of the team at the Churnet Valley Railway make a real effort to ensure that everyone enjoys their visit.

Kind regards
Kaaren
01538 360522

Valorada con 5 estrellas sobre 5

A very enjoyable day out on a Bank…

A very enjoyable day out on a Bank Holiday!

We booked tickets for one adult and one child and we were treated to being hauled by a steam engine into picturesque countryside. The customer service was exemplary. It was great value for money at £20 for two 2+ hours trips and the child went free. It's a very well run railway line and everyone of the staff was welcoming, smiling (despite the rain showers) and provided that personalised touch. We would highly recommend going...and oh they prefer cash which is how it was back in those days and how we should keep it. Thanks for the experience. :)

31 de agosto de 2026
Logotipo de Churnet Valley Railway (1992) PLC

Respuesta de Churnet Valley Railway (1992) PLC

Thank you so much for your kind words regarding your trip with us! We’re so happy to hear that you had a great experience with our service. Our team strives to provide exceptional service, and knowing that we’ve met your expectations truly means a lot to us. We appreciate your support and look forward to seeing you again.

Kind regards
Kaaren
01538 360522

Valorada con 4 estrellas sobre 5

Fantastic

Food was fantastic, staff and actors were very good. Really enjoyed the journey and the experience. I think the murder mystery could have more about it and more drama but thats just us 😆 So lucky to have this on our door step. Would highly recommend people to visit

30 de agosto de 2026
Logotipo de Churnet Valley Railway (1992) PLC

Respuesta de Churnet Valley Railway (1992) PLC

Thank you for your lovely review, you can come again!!

Kind regards
Kaaren
01538 360522

Valorada con 5 estrellas sobre 5

All of the Churnet valley volunteers…

All of the Churnet valley volunteers were extremely polite, welcoming and professional. The food on the Sunday lunch train was really good and drinks very reasonably priced.

31 de agosto de 2026
Logotipo de Churnet Valley Railway (1992) PLC

Respuesta de Churnet Valley Railway (1992) PLC

Thank you for your lovely, supportive email. All of the team at the Churnet Valley Railway make a real effort to ensure that everyone enjoys their visit.

Kind regards
Kaaren
01538 360522

Valorada con 4 estrellas sobre 5

Very helpful volunteers and a pleasant…

Very helpful volunteers and a pleasant train ride despite the weather !

29 de agosto de 2026
Logotipo de Churnet Valley Railway (1992) PLC

Respuesta de Churnet Valley Railway (1992) PLC

Thank you for your lovely review, you can come again!!

Kind regards
Kaaren
01538 360522

Valorada con 5 estrellas sobre 5

Lovely ride on the train and included a…

Lovely ride on the train and included a breakfast bap and coffee.. Was really good value for money. All the staff were lovely and helpful. Thank you x

29 de agosto de 2026
Logotipo de Churnet Valley Railway (1992) PLC

Respuesta de Churnet Valley Railway (1992) PLC

Thank you for your lovely, supportive email. All of the team at the Churnet Valley Railway make a real effort to ensure that everyone enjoys their visit.

Kind regards
Kaaren
01538 360522

Valorada con 5 estrellas sobre 5

To sum it up precisely

To sum it up precisely, everything was absolutely brilliant. We have a Blue Badge and one of your staff told us were to park in the reserved area when we arrived as the car park was already full. All the staff were very helpful and curteous in the station and on the train. The lunch was superb and plentiful. It was worth the 205 mile round trip from home for the train experience!

31 de agosto de 2026
Logotipo de Churnet Valley Railway (1992) PLC

Respuesta de Churnet Valley Railway (1992) PLC

Thank you for your lovely, supportive email. All of the team at the Churnet Valley Railway make a real effort to ensure that everyone enjoys their visit.

Kind regards
Kaaren
01538 360522

Valorada con 4 estrellas sobre 5

My husband was 80 on Sunday and he…

My husband was 80 on Sunday and he loves steam trains so he really enjoyed it as our whole family was able to join us 30 of us thank you some of us has travelled a lot of miles also thank you .

30 de agosto de 2026
Logotipo de Churnet Valley Railway (1992) PLC

Respuesta de Churnet Valley Railway (1992) PLC

Thank you for your lovely review, you can come again!!

Kind regards
Kaaren
01538 360522

Valorada con 4 estrellas sobre 5

Nice experience and the food was very…

Nice experience and the food was very good. All the staff were very pleasant and helpful.

31 de agosto de 2026
Logotipo de Churnet Valley Railway (1992) PLC

Respuesta de Churnet Valley Railway (1992) PLC

Thank you for your lovely review, you can come again!!

Kind regards
Kaaren
01538 360522

Valorada con 5 estrellas sobre 5

Friendly staff

Friendly staff. Great scenery, even in poor weather !

31 de agosto de 2026
Logotipo de Churnet Valley Railway (1992) PLC

Respuesta de Churnet Valley Railway (1992) PLC

Thank you for your lovely, supportive review. You can come again!

Kind regards
Kaaren
01538 360522

Valorada con 5 estrellas sobre 5

Very organised

Very organised, great pie and a delightful train journey!

29 de agosto de 2026
Logotipo de Churnet Valley Railway (1992) PLC

Respuesta de Churnet Valley Railway (1992) PLC

Thank you for your lovely, supportive review. You can come again!

Kind regards
Kaaren
01538 360522

Valorada con 3 estrellas sobre 5

Don't book cake and coffee trip, it does not worth the price

What was annoying is when I booked the website showing table seating with proper coffee and tea cups and cake on plates, I was surprised to be handled a bag with the cakes and to be seated on different carages. If I new that will happen I would have paid extra and sat on proper tables. It does not worth the price for a cake and coffee to sit in the rear of the train, and to wait nearly one month for this trip. The disappointment made me ill, I was in bed with bad headache and body pain since I have arrived home in Manchester. And we cancelled all of our holiday plans yesterday.

I only liked the scenery, although it was raining I had some good pictures taken after opening the doors windows.

31 de agosto de 2026
Logotipo de Churnet Valley Railway (1992) PLC

Respuesta de Churnet Valley Railway (1992) PLC

Thank you for taking the time to share your feedback. We are pleased that, despite the weather, you enjoyed the scenery and were able to take some good photographs during your journey.

We are sorry to hear that the experience was not what you were expecting. We would, however, like to clarify that the experience you booked was our Cake & Coffee takeaway service. The photographs used to promote this experience show the cakes provided in a brown paper takeaway bag and the drinks served in takeaway cups.

The Cake & Coffee service is specifically priced to reflect this takeaway offering. You paid £15.50, which included your train journey, cake and a hot drink, whereas the train journey alone would normally be £20.00.

The seating is also provided at tables, with tables and chairs arranged in groups of four. The service does not include the formal table service or crockery associated with some of our other dining experiences.

We are sorry that you felt disappointed and that this affected your enjoyment of the day. We do appreciate that expectations can differ, but we hope the above clarifies what was included in the experience you booked.

Thank you again for your feedback.

Kind regards

Debra
01538 360522

Valorada con 5 estrellas sobre 5

The whole trip was wonderful from the…

The whole trip was wonderful from the beautiful scenery to the staff, particularly the waiters and waitresses

31 de agosto de 2026
Logotipo de Churnet Valley Railway (1992) PLC

Respuesta de Churnet Valley Railway (1992) PLC

Thank you for your lovely, supportive review. You can come again!

Kind regards
Kaaren
01538 360522

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