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CHUUG Opiniones 1050

TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Well, initially my experience wasn't great. Ordered the V3, arrived in an opened package (EVRI). V3 was damaged, the interior wouldn't come out at all for the dishwasher, badly misaligned. However I c... Ver más

Valorada con 5 estrellas sobre 5

I won a Chuug mug as part of a white elephant gift during the holidays. It quickly became my primary drinking vessel and I literally packed it in my luggage when traveling. It's rugged yet still... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I bought the Dawn Chuug and the Dusk one both with charcoal handles. The quality of both was outstanding. The Dawn Chuug was for my future son-in-law who looks like a Viking and he was mightily impre... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had the mug just over a week and can already feel a slight crack appearing at the top looks like where the wood is joined. Also this morning the male plastic screw in part at the bottom of the metal... Ver más

La empresa ha respondido


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 51% de las opiniones negativas

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Valorada con 4 estrellas sobre 5

It’s an interesting mug—but I'm on the fence

It’s an interesting mug—big enough to keep drinks cool and hefty enough not to tip over easily. The stainless steel insert has a screw-in mechanism, so it doesn’t separate, which is a nice touch.

The handle is a little tight in my hands, and I don’t have big hands—mine are about a medium in leather gloves. If someone had larger hands, they might not be able to fit them comfortably inside the handle. The rope handle is also unique. I expected a much darker charcoal color based on the pictures, but it’s noticeably lighter in person.

For the price, I’m still a bit on the fence. Shipping was fast, and it’s a clever, well-made product, but it doesn’t match the photos 100%.

10 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fast, Thoughtful, and Beautiful: Personalized Chuug Mugs Delighted from England to LA

I recently ordered 3 Chuug mugs to be delivered to Los Angeles, and I’m genuinely impressed. They arrived well before the estimated delivery date, which was a wonderful surprise. Two of the mugs were personalized as gifts for my friends, and the third one was for me—each mug looks fantastic and feels sturdy, with the customization adding a thoughtful, personal touch. Packaging was secure, and the mugs arrived in perfect condition. Highly recommend for fast shipping, quality products, and thoughtful personalization.

6 de febrero de 2026
Opinión espontánea
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Respuesta de CHUUG

Hi Ismael,

Thank you so much for the wonderful review! We’re so happy to hear your Chuugs arrived safely and that you’re happy with them. It means a lot to us that you chose them as gifts for your friends. Your support and recommendation mean the world to us!

We would love the opportunity to craft more chuugs for you in the future!

Kind regards,
Grace

Valorada con 5 estrellas sobre 5

Treat it right.. it'll treat you right

I bought 1 for myself and 1 for my brother. Got the mugs a few days earlier than Chuug's target date and they were everything that was advertised. Going to take care of it as directed and only use it on special occasions, like days that end in y.

6 de febrero de 2026
Opinión espontánea
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Respuesta de CHUUG

Hi Jim,

Thanks for taking the time to leave us a review.

Thank you so much for your kind words! We’re so happy to hear that you love the quality of your Chuug. Your support truly means so much to us.

We would love the opportunity to craft more chuugs for you in the future!

Kind regards,
Grace

Valorada con 5 estrellas sobre 5

Great vessel and service

Great vessel and service. Very high quality and great looking. I am very happy to bought this.

8 de febrero de 2026
Opinión espontánea
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Respuesta de CHUUG

Hi Pavol,

Thanks for taking the time to leave us a review.

Thank you so much for your kind words! We’re so happy to hear that you love the quality of your Chuug. Your support truly means so much to us.

We would love the opportunity to craft more chuugs for you in the future!

Kind regards,
Grace

Valorada con 2 estrellas sobre 5

Spanish doubloon mug is meh.

i gotta say, i paid a good chunk of change for these monogramed engraved tankards to give as gifts. and after receiving them, I'm a little disappointed. The shipping took a lil long, about 3 and a half weeks from order date. the V3 mug has a nice form factor but its missing the decorative circular grooves that go around the base, as I've seen in the pictures. the rope handle is comfy but frayed a bit. the monogrammed coin that's inserted in the side is off center and isn't actually engraved like the sample picture shows. Its just laser etched evenly with the rest, giving it a contrast of silver over brass, not the beautiful deep engraving that's shown. The coin in the side that's inspired by "ancient exploration"- inspired by craftsmanship, connection, the spirit of giving and the values of the Viking Gebo rune; its a doubloon. they shaved down a Spanish doubloon replica and called it the chuug logo inspired by Norse runes. its Spanish, and represented the ties to the catholic church. AND FINALLY, the steel insert that screws into the inside base of the tankard for cleaning, is a great feature for a non submersible mug. but its totally off center, exposing the edge of the wood which catches your lip. I was moved by their covid story, but I cant recommend one of these. its not nearly the craftsmanship that inspired me to purchase.

5 de febrero de 2026
Opinión espontánea
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Respuesta de CHUUG

Hi Joey,

Thanks for sharing your feedback with us.

We’re very sorry to hear about your experience with your Chuug. We completely understand how disappointing and frustrating this must be, especially considering the price, the long wait of almost a month, and the fact that it was meant to be a gift and arrived with imperfections. We’re truly sorry for this experience.

Please know that we’d really like to make this right for you. When you have a moment, please get in touch with us at info@chuug.com
, and we’ll be more than happy to work with you to find the best possible resolution.

We're truly sorry again and we look forward hearing from you soon.

Kind regards,
Grace

Valorada con 5 estrellas sobre 5

Well made and packaged product perfect gift

Premature review request but was easily assuaged when the product arrived. Amazing quality, perfect packaging. Frankly, I was impatient and disappointed with international shipping and now that I was able to give these to true beer drinkers, I feel really great about recommending this product to others.

6 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I received them a few days ago

I received them a few days ago. They look amazing. I bought two for myself and one for a friend. I think he’ll love it also.

7 de febrero de 2026
Opinión espontánea
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Respuesta de CHUUG

Hi Bill,

Thanks for taking the time to leave us a review.

Thank you so much for your kind words! We’re so happy to hear that you love the quality of your Chuug. Your support truly means so much to us.

We would love the opportunity to craft more chuugs for you in the future!

Kind regards,
Grace

Valorada con 5 estrellas sobre 5

The 2 chuug got delivered I went down…

The 2 chuug got delivered I went down to my local pub and everyone was so envious.
Fantastic product.

23 de enero de 2026
Opinión espontánea
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Respuesta de CHUUG

Hi Paul,

Thanks for taking the time to leave us a review.

Thank you so much for your kind words! We’re so happy to hear that you love the quality of your Chuug. Your support truly means so much to us.

We would love the opportunity to craft more chuugs for you in the future!

Kind regards,
Grace

Valorada con 5 estrellas sobre 5

What an amazing jug for a cold beer

What an amazing jug for a cold beer

6 de febrero de 2026
Opinión espontánea
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Respuesta de CHUUG

Hi Steven,

Thanks for taking the time to leave us a review.

Thank you so much for your kind words! We’re so happy to hear that you love the quality of your Chuug. Your support truly means so much to us.

We would love the opportunity to craft more chuugs for you in the future!

Kind regards,
Grace

Valorada con 5 estrellas sobre 5

Got it luv it

Got it luv it, sending the other to my best friend

6 de febrero de 2026
Opinión espontánea
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Respuesta de CHUUG

Hi Ray,

Thanks for taking the time to leave us a review.

Thank you so much for your kind words! We’re so happy to hear that you love the quality of your Chuug. Your support truly means so much to us.

We would love the opportunity to craft more chuugs for you in the future!

Kind regards,
Grace

Valorada con 5 estrellas sobre 5

Better than I expected

Better than I expected. Very well made and the removable stainless vessel works amazing. Love this mug.

6 de febrero de 2026
Opinión espontánea
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Respuesta de CHUUG

Hi James,

Thanks for taking the time to leave us a review.

Thank you so much for your kind words! We’re so happy to hear that you love the quality of your Chuug. Your support truly means so much to us.

We would love the opportunity to craft more chuugs for you in the future!

Kind regards,
Grace

Valorada con 1 estrellas sobre 5

I am still waiting packaged arrive I…

I am still waiting packaged arrive I ordered it two weeks before Christmas. This was an mistake ordering this

5 de febrero de 2026
Opinión espontánea
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Respuesta de CHUUG

Hi Lou,

Thanks for sharing your feedback with us.

We’re very sorry to hear that you still haven’t received your order until now. We completely understand how disappointing this must be, especially as it’s been almost two months since you placed it, and we’re truly sorry for your experience.

Please know that it is never our intention to make you feel this way. All orders are dispatched directly from our workshop a few days after being placed, and we sincerely apologise for any inconvenience this may have caused.

We’d be more than happy to investigate this further and check on your order for you. When you have a moment, please get in touch with us at info@chuug.com, with your order number and we’ll gladly double-check everything for you.

We look forward hearing from you soon.

Kind regards,
Grace

Valorada con 5 estrellas sobre 5

Great tankard

It’s a really lovely tankard that is well made and lovely to drink out off

5 de febrero de 2026
Opinión espontánea
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Respuesta de CHUUG

Hi Alison,

Thanks for taking the time to leave us a review.

Thank you so much for your kind words! We’re so happy to hear that you love the quality of your Chuug. Your support truly means so much to us.

We would love the opportunity to craft more chuugs for you in the future!

Kind regards,
Grace

Valorada con 5 estrellas sobre 5

Well guys you've gone and done it…

Well guys you've gone and done it again. My v3 chuug just arrived and my mind is blown. This updated version is absolutely spectacular. I got 3 of them this time and I have to say my people are well chuffed with their chuug. Great product and a great service. Can't wait to get more from you.

5 de febrero de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Seems like a new company working through it

Paid extra for a “premium gift box and tissue wrap” but it was the same box they used to ship so now I have packing stickers all over the gift box. Rope is frayed, does not look high caliber (seen other reviews that stated the same). Product looks decent but not the craftsmanship of an $80 mug that took over a month to get.

3 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Awesome

The experience is fantastic , the chuug is exactly how I pictured it ! Nice , excellent craftmanship, and visually perfect! Love it

3 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful

From first ordering to delivery I was updated along the way about the product development.
When it arrived it was securely packaged to prevent damage.
And once again a big WOW, I've had 3 now all with different specifications.
The Chuggs are so beautiful, well crafted and a superb gift for anyone.

28 de enero de 2026
Opinión espontánea

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