Travelled to Corby so that we could see and drive the car. Liked it, bought it and traded in our old reliable Hyundai. We didn't even get home before the engine warning light came on and worse,... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Micheal gave me a really kind and helpful service and provided assistance purchasing my car. Paul was very kind delivering it. Both have made the experience so stress free and smooth The staff cle... Ver más
La empresa ha respondido
Really happy with my experience with cinch. The whole process was straightforward and the communication was excellent from start to finish. I’m really pleased with the car and it was exactly as d... Ver más
La empresa ha respondido
Was looking for a new vehicle. Went to the Cinch location near Corby unaware of their processes. Staff very kindly explained how they work, but were happy to help me out. Went through what... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Buy a quality used car your way. We take the faff out of buying a car – browse online or test drive and buy The One in-store in Corby . You always get a 14-day money back guarantee and a 90-day warranty with cinch. Drive your car away the same day when you buy outright in-store. Alternatively, choose home delivery or collection from over 100 convenient locations. Your options don't stop there – you can buy outright or pay on finance. And you can part-exchange your old car to save on your next one. Our expert technicians perform thorough checks to make sure only the highest quality motors make the cut. Plus, all of our cars have at least six months' MOT and a recent service, so you can enjoy your car straight away when you cinch it.
Escrito por la empresa
Información de contacto
Geddington Road, NN18 8AA, Corby, England, Reino Unido
- 0333 015 4101
4,1
Muy bueno
3 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Car purchase and delivery was…
Car purchase and delivery was straightforward with cinch, would recommend.
19 de julio de 2026
Respuesta de cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Beware - 'Buy before you try' business model
Beware this company wants you to 'buy before you try' cos they are an online retailer, so want you to purchase and make your mind up within the 14 day cooling off period.
I booked a viewing at Corby but the sales agent was very abrupt and stated 'they sell 3000 cars, so don't know each model, all details are online'. So all questions we were referred to the advert. Very impersonal. Long winded sales process where you are waiting around. However, bought because of the 14 day money back guarantee
11 de abril de 2026
Respuesta de cinch - Corby Warehouse
Thanks for leaving us a review.
Your feedback means a lot to us.
Our aim is to provide a 5-star service and we’re sorry to hear we didn’t quite hit the mark. We’ll use the information you’ve provided to continue to improve our service.
Kind regards,
cinch - Customer Experience Team
Friendly experience,exceptional after sale support
Throughout the entre process and even after, Cinch has been very friendly and accomodating. I could not recommmend Cinch enough.
4 de abril de 2026
Respuesta de cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Lucy was fab from start to end
Lucy was fab from start to end, fom initial chats on the phone about the car, to the test drive and sale. Car was fab and available to drive away same day, and Lucy was friendly helpful and a good Giggle. 👍
Such an easy process thanks alot.
18 de julio de 2026
Opinión espontánea
Respuesta de cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Happy lady here
It took a week from start to finish to get my new car, the handover was very straightforward too.
Thank you
19 de julio de 2026
Respuesta de cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Helpful assistance with a handover issue
19 de junio de 2026
Respuesta de cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
First class experience.
Arrived at the Corby site for a 1pm appointment,greeted by a friendly staff member who directed us to the reception desk. Our sales adviser was Max and whilst we were waiting for our allocated time another member of staff invited us to go and look around the car we were interested in. Max explained everything in detail and took us for a good test drive with me driving.My wife and I were absolutely delighted with our purchase and Max helped us every step of the way.
18 de julio de 2026
Opinión espontánea
Respuesta de cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Failed delivery and collection!
I bought a car online and had a delivery confirmed for 16/07/26. I received a phone call the day before that it would not be able to be delivered as it has “missed the truck”.
They advised the earliest delivery would be 22/07/26 despite me already telling them that is too late as we were using the car for a road trip and leaving on that same date and it would need to be delivered earlier.
They advised it cannot be delivered earlier and asked if I would be able to collect instead. It is a 3 hour train journey away but I confirmed if I could have the delivery fee refunded I would reluctantly agree to collect it. They confirmed my collection slot at Corby as 1-2pm 18/07/26.
I arrived 12.50pm. After 1 hour and 30 minutes waiting I was told the car is not at Corby and instead it is at Camberley.
I showed the emails confirming it should be at Corby as originally advised. The staff did not know what to do and said they could only apologise and I should call customer services… which is not open until Monday 20/07/26.
I have paid £14,200 in full for a car that was supposed to be delivered… instead after annoyingly agreeing to collect it, leaving home 9.45am and finally returning home at 6pm via train without the car I paid for, to stay I am upset is a *slight* understatement.
I have emailed customer services asking for a full refund and a reimbursement of my £250 train tickets so I can buy a car elsewhere for our road trip. I await their response and I won’t use Cinch again.
18 de julio de 2026
Opinión espontánea
Respuesta de cinch - Corby Warehouse
Thank you for taking the time to leave a review for us.
We do appreciate all the feedback we receive, and we’ll use the information you’ve provided to continue to improve our service.
Kind Regards,
cinch - Customer Experience Team
Well organised and efficient
Well organised and efficient. Friendly helpful staff.
18 de julio de 2026
Opinión espontánea
Respuesta de cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Car buying from Cinch
Cinch staff in all departments were very helpful.
The car pick up process was very easy.
Special thanks to Ian at Corby collection area.
18 de julio de 2026
Respuesta de cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Straight forward seamless deal friendly…
Straight forward seamless deal friendly service at derby
18 de julio de 2026
Respuesta de cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Exceptional transfer experience!
They process was so easy and the delivery and transfer were exceptional. Richie who dropped my new car and collected my old one was so friendly, clear and efficient. Would definitely recommend Cinch for the whole process but would have recommended on the experience with Richie in itself.
18 de julio de 2026
Opinión espontánea
Respuesta de cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
We have had the car for a week and up…
We have had the car for a week and up to now very pleased with service hope it continues
12 de julio de 2026
Respuesta de cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Very good service from start to finish
Very good service from start to finish. I collected my car from Corby. The two guys I had contact with there were excellent, very polite and helpful. The only gripe I had was that the hybrid battery wasn’t charged and the petrol tank was less than 10% full. I had to refill on the way home.
17 de julio de 2026
Opinión espontánea
Respuesta de cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Our first experience of using Cinch
Our first experience of using Cinch was very well managed, instructions were clear, trade-in value for our old car was as expected from a motor dealer and the delivery driver went way beyond expectations to ensure our new car was delivered within the stated time window.
The handover was quick and efficient.
Our new car was exactly as described on thier website and we are delighted with it.
We would definitely use Cinch again.
15 de julio de 2026
Opinión espontánea
Respuesta de cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Respuesta de cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Respuesta de cinch - Corby Warehouse
Thanks for leaving us a review.
Your feedback means a lot to us.
Our aim is to provide a 5-star service and we’re sorry to hear we didn’t quite hit the mark. We’ll use the information you’ve provided to continue to improve our service.
Kind regards,
cinch - Customer Experience Team
From start to finish excellent..kept up…
From start to finish excellent..kept up to date with everything,very helpful on phone,,when collecting the car very smooth no waiting about
12 de julio de 2026
Respuesta de cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Respuesta de cinch - Corby Warehouse
Thank you for taking the time to leave a review for us.
We do appreciate all the feedback we receive and we’ll use the information you’ve provided to continue to improve our service.
Kind Regards,
cinch - Customer Experience Team
Seameless handover of vehicle
Seameless handover of vehicle. Very informative. Good job
17 de julio de 2026
Respuesta de cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.