Circle Medical Opiniones 1266

TrustScore: 4 sobre 5

3,8

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Overall I've had a positive experience. My first provider was Arlene Saxsma who was wonderful. She was caring and took her time during our appointments. Unfortunately at some point she was no longer i... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Met with a nurse (Sara) for ADHD evaluation. Even though I repeatedly mentioned that I have had inattentive symptoms from a young age, this practitioner kept asking me what recent environmental cond... Ver más

Valorada con 5 estrellas sobre 5

I had an excellent visit with Michael Elkins, PA. He referred me to the provider I needed and the fee was almost completely covered by my PPO. Elkins was patient, listened to everything I had to say,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Hands down, Circle Medical is IT. Easy scheduling, quick and efficient responses in chat, and providers who genuinely care — making me felt heard, seen, and supported. They helped me navigate a prior... Ver más

Información sobre la empresa

  1. Clínica
  2. Médico
  3. Servicio de salud mental

Acerca de Circle Medical

Escrito por la empresa

Primary care, around you.


Circle Medical

Circle Medical is a primary care clinic that makes it easy to connect with a top-rated, board-certified provider for same-day or next-day video appointments.

More than 50,000 patients per month use Circle to establish an ongoing relationship with a trusted primary care provider for their general physical and mental health, preventive care, medications, referrals and treatment of chronic conditions, as well as any urgent issues that come up.

Circle Medical accepts most PPO insurance plans. No membership fees.


Our services include:
- Full-service primary care
- Annual physicals/wellness exams
- At-home sleep studies
- Gender-affirming hormone therapy
- Chronic disease management
- Sexual health consultations
- Sickness or injury visits
- Blood tests
- Prescriptions and refills, including controlled substance medications
- Referrals
- PrEP
- and much more

Currently available for video appointments in 25+ states and Washington D.C. Physical clinics with in-person appointments in San Francisco, Beverly Hills, Manhattan, and more coming soon.

Book An Appointment

Easy access to exceptional care

Escrito por la empresa

We are driven to make access to high-quality healthcare faster and easier than ever, for everyone.
Circle Medical is driven to make high quality healthcare delightful, personal, and accessible to everyone, no matter who you are. Everything we do starts by putting patients first, and ensuring that each decision we make is based on providing the best possible health outcomes.

Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 87% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Dr Aarons an Amazing Dr at Circle Medical

Circle Medical has a fabulous physician, Dr Kellie Aarons. She is very thorough during my appointments. Her availability is great and she’s always on time. I appreciate how kind and caring she is too. I trust that she’ll take excellent care of me. Dr Aarons is a great listener too.

5 de diciembre de 2025
Opinión espontánea
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Respuesta de Circle Medical

Hi Shirlee, we're so happy to hear about your wonderful experience. Thank you for taking the time to share!

Valorada con 3 estrellas sobre 5

I needed to get my prescriptions…

I needed to get my prescriptions refilled. I don't understand why I had to schedule an appointment to do this. In the past, I simply sent a message to the support staff using the Circle app and requested a refill. The most frustrating part of using your app and services is that we never get notified of these changes in advance. Please do better.

Thanks for the form letter response. So predictable

1 de diciembre de 2025
Opinión espontánea
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Respuesta de Circle Medical

Hi Dave, thank you for reaching out. We understand that needing to book an appointment for a refill can feel inconvenient. Generally speaking, the need for follow-up visits and the frequency of appointments are determined by medical providers to ensure safe and appropriate care.

Patients are always welcome to discuss visit frequency and refill expectations directly with their medical provider. For more information or support, please reach out through our HIPAA-compliant in-app chat and our team will be happy to assist.

Valorada con 5 estrellas sobre 5

Professional and caring

Nicole is extremely caring, focused, and quite frankly she listens… I enjoy our calls and feel she is genuinely interested in my health and well-being.

3 de diciembre de 2025
Opinión espontánea
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Respuesta de Circle Medical

Hi Raymond, thank you for your kind words!

Valorada con 5 estrellas sobre 5

Quick, Flexible and convenient scheduling

The ability to get an appointment when i need it instead of having to wait weeks or even months for a spot to open up at my local physicians office is so underrated.

1 de diciembre de 2025
Opinión espontánea
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Respuesta de Circle Medical

Hi, thank you for taking the time to share your experience.

Valorada con 1 estrellas sobre 5

This team originally diagnosed me with…

This team originally diagnosed me with adhd. They are the ones who originally prescribed me adderall. Now tell me why, a few years later, when I don’t have an established PCP after moving, I make another appointment for a bridge Rx- on the same other medications I was before, and al of a sudden they “don’t feel comfortable” prescribing that medication. ADDITIONALLY they referred me to Grow Therapy - who Paired me with a person who COULDNT EVEN WRITE FOR THAT RX! THEN they barrage me with emails and calls to reschedule - I communicated to them what the issue was and they sent me to ANOTHER PERSON WHO CANT PERSCRIBE MY RX! STOP taking my co pay - it’s just cruel and tone deaf at this point to pass around the responsibility of actually giving me medication I need. To keep my job. To stay healthy. To work through PTSD. WHY WONT YOU HELP ME?

1 de noviembre de 2025
Opinión espontánea
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Respuesta de Circle Medical

Hi Hannah, thank you for taking the time to bring this to our attention. We are truly sorry to hear about your experience.

As a general rule, all medical assessments and treatment plans are determined at the provider’s clinical discretion, which can change over time based on medical guidelines, state regulations, or individual patient circumstances.

Please reach out to us through our HIPAA-secured chat so that we can look into this and better assist you. Thank you.

Valorada con 5 estrellas sobre 5

Great experience

My experience has been great because Ms. Gussie Assam is always kind, patient, and very supportive. She explains everything clearly, takes my concerns seriously, and makes me feel understood and well cared for. I truly appreciate her professionalism and the warm, helpful atmosphere.

26 de noviembre de 2025
Opinión espontánea
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Respuesta de Circle Medical

Hi Sofia, thank you for your kind words!

Valorada con 5 estrellas sobre 5

The NP that is taking care of my…

The NP that is taking care of my medical needs is great and has been very helpful in my health journey.

25 de noviembre de 2025
Opinión espontánea
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Respuesta de Circle Medical

Hi John, thank you for taking the time to leave this review!

Valorada con 5 estrellas sobre 5

adhd

Dr. Julie has been more than helpful explaining all of the steps to being diagnosed with adhd and educating me on the prescriptions.

25 de noviembre de 2025
Opinión espontánea
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Respuesta de Circle Medical

Hi Emma, thank you for your kind words!

Valorada con 5 estrellas sobre 5

Ryan Cheng was knowledgeable

Ryan Cheng was knowledgeable, friendly and efficient. A thoroughly pleasant experience.

25 de noviembre de 2025
Opinión espontánea
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Respuesta de Circle Medical

Hi Dale, we're happy to hear you had a good experience. Thank you for sharing!

Valorada con 5 estrellas sobre 5

It’s very convenient and user friendly

It’s very convenient and user friendly! There’s many options for providers and time slots! For me I prefer a female provider and feel I was extremely blessed to have found Jennifer Diaz, NP
She is very easy to talk to and seems as though she really enjoys her job!!!

20 de noviembre de 2025
Opinión espontánea
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Respuesta de Circle Medical

Hi Ry, thank you for your kind words!

Valorada con 5 estrellas sobre 5

Jarrod was awesome

Jarrod was awesome. He was empathetic and knowledgeable. He walked me through the steps for my sleep study and put me at ease with the process. Having an at home test is something I’ve never experienced before although I’m very optimistic.

18 de noviembre de 2025
Opinión espontánea
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Respuesta de Circle Medical

Hi Brian, thank you so much for your kind words! We're happy to hear that you had a good experience and that the process was smooth.

Valorada con 5 estrellas sobre 5

Highly Recommend Michael Elkins, PA

I had an excellent visit with Michael Elkins, PA. He referred me to the provider I needed and the fee was almost completely covered by my PPO. Elkins was patient, listened to everything I had to say, extremely responsive, and also followed up with me afterward. When there was an issue with the referral, Circle followed up with me multiple times until everything was resolved.

18 de agosto de 2025
Opinión espontánea
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Respuesta de Circle Medical

Hi Nicolina, thank you for taking the time to leave this review. We're glad to hear you had a good experience!

Valorada con 5 estrellas sobre 5

Spectacular

Spectacular first impression. Argelia Archuletta, NP Made me feel full confident and comfortable with the initial visit and moving forward. Thank you to people like Argelia and I am looking forward to working with her moving forward for treatment.

6 de noviembre de 2025
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Respuesta de Circle Medical

Hi, thank you for sharing your experience! We’re happy to hear that you had a wonderful experience with your provider.

Valorada con 5 estrellas sobre 5

Very knowledgeable

Very knowledgeable, took his time to explain and listen to me.

6 de noviembre de 2025
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Respuesta de Circle Medical

Hi, we're glad to hear that you had a good experience with your provider. Thank you for sharing your experience!

Valorada con 5 estrellas sobre 5

Got a quick appt

Got a quick appt. Doctor was on time. She asked all the right questions. I got my prescription after the 3rd appt.

4 de noviembre de 2025
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Respuesta de Circle Medical

Hello Sandra, thank you for taking the time to share your experience with us!

Valorada con 5 estrellas sobre 5

Quality Care, Accessibility of visits on point

Scheduling an appointment was quite simple through their app, as well as, uploading medical history documents. My appointment was exactly on time via zoom, and I was met with great bedside manner and thorough questions about my visit. I felt the Doctor was invested in addressing all my concerns.

2 de noviembre de 2025
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Respuesta de Circle Medical

Hi JL, thank you so much for your kind words! We're happy to hear that you had a good experience.

Valorada con 5 estrellas sobre 5

Great Service with few drawbacks

The service is great and the communication is easy through the app. I have been using Circle for a year now. Decent integration with my insurance. Easy to ask questions through the app. The Doctors I have had are knowledgeable and friendly. The biggest issues are Doctors cancelling appointments. Once you find a good Doctor then the cancelling is less of an issue. I will continue to use this Service in addition to my PCP because of the convenience.

30 de octubre de 2025
Opinión espontánea
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Respuesta de Circle Medical

Hi Joe, we really appreciate you taking the time to leave this feedback. We're glad to hear you've had a good experience with our providers and that the app has been convenient for you.

We understand the frustration with appointment cancellations and we're actively working to make scheduling more consistent. We're happy to continue supporting your care!

Valorada con 1 estrellas sobre 5

I am writing to formally express my…

I am writing to formally express my concern regarding Circle Medical’s handling of my account and access to essential care. I have been a patient for about a year. Initially, my experience was positive; however, recent billing practices have become unacceptable and pose serious risks to my health.

Over the past three months, I have experienced financial hardship. Despite repeated requests, Circle Medical has refused to offer a reasonable payment plan and insists I pay $578 in full before scheduling any appointments. I am able to make small, regular payments, but the company has declined to accommodate this. Notably, Circle Medical’s own policy states: “However, in extenuating circumstances, arrangements may be made. For clarification, reach out to our team who will be happy to explain our policies further.” I have reached out multiple times, yet no arrangement has been offered.

Additionally, the invoices I have received vary widely, with some charges up to $179, creating further confusion and financial burden. My insurance was dropped without notice, and I was previously charged $120 per visit, later increasing to $150, again without discussion or alternative solutions.

Of critical concern is the disruption of my ADHD medication, which has been medically effective. Abruptly stopping this medication without a transitional plan is unsafe. Sudden discontinuation can have serious cognitive and physiological consequences.

It is both unethical and unprofessional to deny care solely due to inability to pay in full. I request this matter be escalated to a supervisory level immediately and that a reasonable payment plan be provided so I can continue my prescribed treatment without interruption.

30 de octubre de 2025
Opinión espontánea
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Respuesta de Circle Medical

Hi Zach,

Thank you for reaching out and for taking the time to share your concerns. I completely understand how frustrating and stressful this situation must feel, especially given its impact on your care.

I’ve shared the details of your message with our team so we can review your case thoroughly. We take these matters seriously and want to ensure we’re providing you with clear information and appropriate support.

We appreciate your patience as we look into this further. Please don't hesitate to reach out through our HIPAA-secured chat with further details or questions.

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