Circle Medical Opiniones 1266

TrustScore: 4 sobre 5

3,8

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Overall I've had a positive experience. My first provider was Arlene Saxsma who was wonderful. She was caring and took her time during our appointments. Unfortunately at some point she was no longer i... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Met with a nurse (Sara) for ADHD evaluation. Even though I repeatedly mentioned that I have had inattentive symptoms from a young age, this practitioner kept asking me what recent environmental cond... Ver más

Valorada con 5 estrellas sobre 5

I had an excellent visit with Michael Elkins, PA. He referred me to the provider I needed and the fee was almost completely covered by my PPO. Elkins was patient, listened to everything I had to say,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Hands down, Circle Medical is IT. Easy scheduling, quick and efficient responses in chat, and providers who genuinely care — making me felt heard, seen, and supported. They helped me navigate a prior... Ver más

Información sobre la empresa

  1. Clínica
  2. Médico
  3. Servicio de salud mental

Acerca de Circle Medical

Escrito por la empresa

Primary care, around you.


Circle Medical

Circle Medical is a primary care clinic that makes it easy to connect with a top-rated, board-certified provider for same-day or next-day video appointments.

More than 50,000 patients per month use Circle to establish an ongoing relationship with a trusted primary care provider for their general physical and mental health, preventive care, medications, referrals and treatment of chronic conditions, as well as any urgent issues that come up.

Circle Medical accepts most PPO insurance plans. No membership fees.


Our services include:
- Full-service primary care
- Annual physicals/wellness exams
- At-home sleep studies
- Gender-affirming hormone therapy
- Chronic disease management
- Sexual health consultations
- Sickness or injury visits
- Blood tests
- Prescriptions and refills, including controlled substance medications
- Referrals
- PrEP
- and much more

Currently available for video appointments in 25+ states and Washington D.C. Physical clinics with in-person appointments in San Francisco, Beverly Hills, Manhattan, and more coming soon.

Book An Appointment

Easy access to exceptional care

Escrito por la empresa

We are driven to make access to high-quality healthcare faster and easier than ever, for everyone.
Circle Medical is driven to make high quality healthcare delightful, personal, and accessible to everyone, no matter who you are. Everything we do starts by putting patients first, and ensuring that each decision we make is based on providing the best possible health outcomes.

Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 87% de las opiniones negativas

Suele responder en menos de 1 semana

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Valorada con 1 estrellas sobre 5

I had a 95% negative experience with…

I had a 95% negative experience with Circle Medical. Regarding practitioners, Dr Elisa E. Horta after an online appointment sent me to a physical CM office for bloodwork. But Lynne Beach, the NP I saw there said that's not how it works so I would have to start over. Lynne Beach made an inappropriate offensive comment after asking my alcohol consumption: when I said I don't drink she said "You're a cheap date!" Regarding administrative staff, on 6 different occasions I asked various questions on how to navigate the CM system to make an appointment and other normal tasks, and got 6 different and conflicting answers. I have since left CM. How could I ever put my confidence in that institution for anything important like surgery or medical advice, when in my experience it's clear that CM is run poorly?

19 de agosto de 2025
Opinión espontánea
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Respuesta de Circle Medical

Hi there, thank you for taking the time to share your review. Your feedback is very important to us and we take all patient concerns seriously to ensure that we are continually improving and providing the best possible patient experience. We're sorry to hear that your experience has not been a positive one so far. We would like to look into this further to better understand what happened and determine any potential steps we can take to improve for next time. If you are able, please reach out to us via the chat system in our secure, HIPAA-compliant app and request to speak with the Patient Relations team. We would be happy to document your feedback in greater detail and assist with anything else you may need.

Valorada con 1 estrellas sobre 5

Horrible experience

Horrible experience, pulled on a string for months, robotic chat support, not helpful, do not recommend
Very stressful, disappointing and expensive experience

14 de octubre de 2025
Opinión espontánea
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Respuesta de Circle Medical

Hi there, thank you for sharing your review. Your feedback is very important to us and we take all patient concerns seriously to ensure that we are continually improving. We're sorry to hear about your experience so far and would like to look into this further for you so that we can determine any possible actions we can take to make things right. If you are able, please reach out to us via the chat system in our secure, HIPAA-compliant app and request to speak with the Patient Relations team. We would be happy to help any way we can.

Valorada con 5 estrellas sobre 5

Seher is amazing

Seher is amazing! She listened to all of my concerns and was determined to help me find solutions and made me feel super seen and heard. Very trustworthy I’ll keep coming back to her.

29 de septiembre de 2025
Valorada con 5 estrellas sobre 5

Excellent experience

Excellent experience. The provider was professional, prompt, patient, and kind. She listened and communicated extremely well. Did not feel rushed and was able to ask all questions. Highly recommend.

26 de septiembre de 2025
Valorada con 1 estrellas sobre 5

Awful bedside manor

Awful bedside manor. Rude, dismissive, accusatory and unhelpful. Steer clear.

18 de septiembre de 2025
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Respuesta de Circle Medical

Hi there, thank you for taking the time to share your review. Your feedback is very important to us and we take all patient concerns seriously to ensure that we are continually improving. We're very sorry to hear that your experience has not been a positive one, and we would like to know more about your situation. If you are able, please reach out to us via the chat system in our secure, HIPAA-compliant app and our support team will be more than happy to document your feedback in more detail.

Valorada con 5 estrellas sobre 5

Exceptional Virtual Care

Circle made it easy to upload the necessary documents needed to receive the help I needed. The notifications were very helpful in ensuring there were no mistakes during the application process. Circle provided a physician who was punctual, very knowledgeable, thoughtful and understanding. This experience has increased my confidence within the healthcare system.

15 de septiembre de 2025
Valorada con 5 estrellas sobre 5

Great visit good experience

Great visit good experience, I was really happy with the information details of the appointment the Provider's knowledge. Very helpful information before following up with my PCP as well.
Was able to offer great information advice details and help with prescription before running out just in time then see my MD in the next few weeks for following up. Great job! Thanks so much...

14 de septiembre de 2025
Valorada con 5 estrellas sobre 5

Wonderful experience

Wonderful experience. Very clear explanation of costs and she cared about my condition and concerns. Listened and was helpful. I get nervous with doctors and this was a great experience.

13 de septiembre de 2025
Valorada con 2 estrellas sobre 5

Provider is Unresponsive for 9 Days and No RX

I started with a provider in order to get Zepbound. She was late by 10 minutes to the telehealth appointment and rushed through the meeting. She prescribed the 2.5 and I was good to two months. Then I needed to make another appointment for get the next prescription. Again, she was 10 minutes late, chatted about her personal life and rushed me through the appointment. First one lasted 15-20 minutes and the second one was about 10.
I said I would let her know in a while if I wanted to go up in dose or stay the same. My appointment was on August 25th and my Rx would need to be refilled by September 11th. On Sept 2, I messaged her through the app that I would like the next dosage and waited. I messaged again on Sept 10th. Still no response. I contacted the bot several times and they said they would re-order the prescription. Nothing.
Today again, I messaged with the bot and they said they would open a ticket with customer service. Still nothing from my provider and still no prescription.
To say that I am disappointed is an understatement.
If this is not resolved today, I will not go back.

11 de septiembre de 2025
Opinión espontánea
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Respuesta de Circle Medical

Hi there, thank you for taking the time to share your review. Your feedback is very important to us and we take all patient concerns seriously to ensure that we are continually improving. We're sorry to hear about your experience so far, and we would like to look into this further for you if it has not yet been resolved. If you are able, please reach out to us via the chat system in our secure, HIPAA-compliant app and we would be happy to assist. Please note that our support teams may be experiencing a higher than usual volume of requests, so we may not be able to respond right away, but rest assured someone will attend to your request as soon as possible.

Valorada con 2 estrellas sobre 5

The app is buggy and I cannot do what I…

The app is buggy and I cannot do what I need to do to get my meds

8 de septiembre de 2025
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Respuesta de Circle Medical

Hi there, thank you for taking the time to share your feedback. We're sorry to hear you're experiencing difficulty with our app. If you are not able to chat in, please contact our support team via email at support@circlemedical.com, we would be happy to assist you!

Valorada con 5 estrellas sobre 5

My first experience with Circle Medical

Dr. Aaron Jensen listened patiently to all my concerns and answered every question with clarity and compassion, which made me feel truly valued and completely at ease. I work a lot and have odd days off so to be able to see a doctor via video was amazing.

8 de septiembre de 2025
Valorada con 1 estrellas sobre 5

Scammed out of $200

The provider was great. Circle Medical I feel was not fully transparent on how many appointments and the full requirements of how much money a private payer would pay. After paying $200 dollars and taking time out of work just to find out that I need to provide my personal health information from my primary doctor. If I would had known this I would have just gotten a referral from my doctor to be diagnosed. I feel taken advantage of. I used this site to avoid the long wait and trouble of going through primary in which I will have to end up going through my primary doctor anyway.

Please be more transparent on requirements and cost.

5 de septiembre de 2025
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Respuesta de Circle Medical

Thank you for bringing this to our attention – feedback like yours plays an important role in helping us enhance our care and improve how we do things. We would appreciate the chance to learn more about what happened and see how we can make things right. If you are able, please connect with us through the secure, HIPAA-compliant chat feature in the app and ask to speak with the Patient Relations team. We are here to help and would be happy to look into this further.

Valorada con 5 estrellas sobre 5

My experience with Daniela was amazing

My experience with Daniela was amazing. She listened to me the entire time and let me explain all of my symptoms. She made me feel heard like no other in-person doctor has. She explained everything with care. I’m so happy to have found her!

4 de septiembre de 2025

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