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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

City Grounds showed me what real customer service looks like. To be honest, the issue I ran into was not originally their fault, but as a frustrated customer, I made it their problem anyway. I... Ver más

Valorada con 5 estrellas sobre 5

Son got a Dart V2, had a small problem. They were easy to contact and so helpful troubleshooting and fixing the issue. Was expecting to have to pay hundreds of dollars to fix it but nope it was just a... Ver más

Valorada con 5 estrellas sobre 5

Top tier customer service!! My order was damaged during delivery. I reached out and received immediate and the most kind support getting a replacement. Not being experienced, I also order the wrong... Ver más

Valorada con 5 estrellas sobre 5

I ordered a SE Bikes Big Ripper HD 29" BMX Bike High Def Green / 29" for my son's graduation gift; The City Grounds experience was a magic carpet ride: the bike was accurately described, priced fairl... Ver más

Información sobre la empresa

  1. Tienda de bicicletas
  2. Tienda de ropa para hombres
  3. Tienda de ropa y equipos para actividades al aire libre
  4. Tienda de ropa juvenil

Información proporcionada por diversas fuentes externas

Custom Fixed Gear Bikes, Fixie Bikes, Commuter Bikes, Road Bikes, Urban Cycling Gear & More Available at City Grounds, your premier source for urban cycling.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

438 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 50% de las opiniones negativas

Suele responder en menos de 48 horas

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Valorada con 4 estrellas sobre 5

City grounds was spot on as far as…

City grounds was spot on as far as price and shipping with the quickness. That said, UPS was terrible and at the end of the ordeal I had to pick up my own package. In addition, who ever installed the bottom bracket on the bike did so poorly and unevenly leaving me with a siezed crank. Luckily I had a new 19mm mid bearing set laying around and fixed it myself. Thats an extra 20 bucks. Haro/CG ?

10 de febrero de 2025
Valorada con 5 estrellas sobre 5

Great experience

I didn’t expect the bike to be so big when I first got it and it’s not a bad thing because I still really like it overall and have used it to go around like how I wanted and there’s obviously ways for adjustment. Someone there helped adjust the seat so it’d be a better fit for me which I really appreciate. I would definitely recommend getting a bike from there whether it’s by delivery or it’s an open box. I enjoyed getting my first bike from there since they were really sweet and the bike was perfect! If I were to get one again someday I’d definitely get it from here.

10 de febrero de 2025
Valorada con 5 estrellas sobre 5

The shipping was a 5 star as I got my…

The shipping was a 5 star as I got my bike a little more than 24hrs after I made the order the next state over.. The box was I excellent shape with 0 holes or dings..The bike was packaged very good with foam and zip ties.The bike assembly was really easy. All I had to put on was the front tire and handlebars. The GT Performer 29 is a really solid bike..I'm 6ft and 280lbs and fell really comfortable on it..

31 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not buy a bike from this company

Do not buy a bike from this company. We purchased a bike for my son for Christmas and he rode it until he broke his leg 2/3/24. He was not cleared to ride the bike until May where the bike remained in the shed. When my son started riding the bike again the right pedal fell off and it seems he may have stripped it trying to put it back on but because they did not assemble the bike they said it was our issue. A few weeks later we took a look at the bike to see what we could do and the tire fell off. We were told to bring it to our local bike shop. After $400 and my son only riding this bike for a little over a month we should not be responsible for this. This company does not stand behind their product. I’ve seen many many people having these same issues with the bike. Also whe. We received this bike it did arrive with a few scratches but I did not report this because it was a Christmas gift and I wanted my son to have it. If you do decide to buy a bike from here and you see any flaws please report it immediately. Other wise buy from your local bike shop City Grounds will send you there anyway to fix their faulty products.

31 de mayo de 2024
Opinión espontánea

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