CitySprint - Croydon Opiniones 9

TrustScore: 2.5 sobre 5

2,3

Unit 16 Io Centre, 57a Croydon Road, CR0 4WQ Croydon, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Hitesh Patel UOS2 was friendly and helpful. He went the extra mile by helping me with carrying my tv from my car. Excellent service! Highly recommended.

La empresa ha respondido


Información sobre la empresa

  1. Servicio de mensajería
  2. Servicio de mensajería y reparto
  3. Servicio de entrega
  4. Servicio de logística

Escrito por la empresa

CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.


Información de contacto

  • Unit 16 Io Centre, 57a Croydon Road, CR0 4WQ, Croydon, England, Reino Unido

  • 020 8636 4001

2,3

Malo

TrustScore: 2.5 sobre 5

9 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

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Valorada con 1 estrellas sobre 5

Do not ask for a courier on a friday…

Do not ask for a courier on a friday afternoon.
Booked a courier at 2:20 pm to go 9 miles. At 4 pm, there was no collection or communication. After calling, they admitted they had no couriers but were still looking. At 5:30 pm I am on my way to London, leaving my ill wife to fend for herself.

20 de febrero de 2026
Opinión espontánea
Logotipo de CitySprint - Croydon

Respuesta de CitySprint - Croydon

Thank you for taking the time to leave us a review. I have reached out to request some further information so that I can look into this further for you. Many thanks.

Valorada con 5 estrellas sobre 5

Hitesh Patel UOS2 was friendly and…

Hitesh Patel UOS2 was friendly and helpful. He went the extra mile by helping me with carrying my tv from my car. Excellent service! Highly recommended.

15 de agosto de 2023
Opinión espontánea
Logotipo de CitySprint - Croydon

Respuesta de CitySprint - Croydon

Good morning,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Liam

Valorada con 3 estrellas sobre 5

Parcel not delivered as per instructions.

Someone received fast enough to pick the parcel, but never delivered it - even if was mark as delivered. Been checking him live on map and he went totally opposite direction of where he should have drop the parcel.

Edit: Parcel was only not delivered as per instructions that caused a 2 days delay in the person receiving his Birthday gift.

16 de junio de 2023
Opinión espontánea
Logotipo de CitySprint - Croydon

Respuesta de CitySprint - Croydon

Good morning,

Thank you for taking your time to leave a review, I am sorry to hear of the issues experienced, so that we can look into this matter for you can you kindly email us at nationalcustomercare@citysprint.co.uk with further details?

Many thanks,

Lucie

Valorada con 5 estrellas sobre 5
Logotipo de CitySprint - Croydon

Respuesta de CitySprint - Croydon

Good Afternoon Helen,

Thank you for your 5-star review, we are always delighted to hear of positive feedback.

We look very much forward to working with you again in the future.

With thanks and kindest regards,

Chris.

Valorada con 5 estrellas sobre 5

Super fast delivery

Very good service, very fast delivery

15 de julio de 2022
Logotipo de CitySprint - Croydon

Respuesta de CitySprint - Croydon

Good afternoon,

Thank you for taking the time to leave us a 5* review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,
Sherrie

Valorada con 1 estrellas sobre 5

Never turned up when they were supposed…

Never turned up when they were supposed to. Then turned up at 6pm when the office closed at 5pm and are now charging me for their failure.

22 de junio de 2022
Logotipo de CitySprint - Croydon

Respuesta de CitySprint - Croydon

Good afternoon,

Thank you for taking your time to leave a review, I am sorry to read of your experience. I will contact yourself directly to obtain further information.

Kind regards,

Genevieve

Valorada con 5 estrellas sobre 5

Very good service a pleasant lady did…

Very good service a pleasant lady did the collection and delivery
All very good

26 de mayo de 2022
Logotipo de CitySprint - Croydon

Respuesta de CitySprint - Croydon

Good afternoon Ian,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Kind regards,

Shane

Valorada con 1 estrellas sobre 5

Nearly every time I order a same day…

Nearly every time I order a same day with ASOS they have failed to deliver and claim no one was at home to answer the door which is a load of rubbish

Worst delivery company I have have used and suprised ASOS still use them.

They give an estimated time to deliver and then claimed to turn up at around 11pm on multiple superset occasions which is well past the time frame and then blatantly lie that they attempted delivery but no one answered.

14 de enero de 2022
Opinión espontánea
Logotipo de CitySprint - Croydon

Respuesta de CitySprint - Croydon

Good Morning,

Thank you for taking your time to leave a review, I am sorry to hear of your experience.

I have reached out to you directly so we may obtain further information to review this matter further for you.

Kind Regards,

Chris.

Valorada con 5 estrellas sobre 5
Logotipo de CitySprint - Croydon

Respuesta de CitySprint - Croydon

Good afternoon,

Thank you for taking your time to leave a review, I am delighted to hear of your experience.

We look forward to working with you again in the near future.

Many thanks,

Sherrie

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