Look fantastic sent my parcel out yesterday using zipped new company never heard of them they've been very helpful updating me. After minor hiccups they were able to deliver my parcel today evening. I... Ver más
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Look fantastic sent my parcel out yesterday using zipped new company never heard of them they've been very helpful updating me. After minor hiccups they were able to deliver my parcel today evening. I... Ver más
La empresa ha respondido
I contacted Zippd as they were due to deliver my lookfantastic parcel. Lookfantastic had changed the delivery schedule after payment was made and there was no way of me receiving my parcel in a timel... Ver más
La empresa ha respondido
Delivery driver stole parcel, deliberately and blatantly looked at my house went 3 doors down took photo on floor and took parcel back to his car, of course I have all this in 4k cctv, police informed... Ver más
La empresa ha respondido
From booking my collection to the end at delivery it was flawless, I did have a query mid way through however I contacted the operations team and they dealt with it accordingly. The driver was so poli... Ver más
La empresa ha respondido
Zippd is a technology-powered logistics platform built to make deliveries faster, smarter and more reliable for all our users. For our drivers and fleet partners, it means access to consistent work and the tools to manage your deliveries with ease, for FREE! Our mobile app is designed to make your day on the road more efficient, so you can focus on what you do best. Payments in 7 days, no subscription, accept and manage jobs on the go. For our business customers, that means instant access to expanded fleet capacity and end-to-end logistics capabilities, without the overhead and inflexibility. Through our management dashboard, you can book, track and review all your deliveries in one place, giving you the visibility and control to scale your logistics operation on demand. Real-time tracking, intelligent route optimisation, book asap or scheduled same-day courier movements, or work with us to develop an integrated logistics strategy. Your experience matters to us. Whether you're a business customer or you deliver with us every day, we'd love to hear from you.
Zippd, ABC Buildings, Quay Street, M3 4AE, Manchester, Reino Unido
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Look fantastic sent my parcel out yesterday using zipped new company never heard of them they've been very helpful updating me. After minor hiccups they were able to deliver my parcel today evening. I really appreciate it. Shout out to dayne and delivery driver for sorting my delivery out really appreciate it .

Respuesta de Zippd
I contacted Zippd as they were due to deliver my lookfantastic parcel. Lookfantastic had changed the delivery schedule after payment was made and there was no way of me receiving my parcel in a timely manner. I contact Zippd and Dayne was very helpful and managed to arrange a change of delivery address. All I had to do was send an email with the order details.
Dayne was extremely lovely and helpful. He even followed up with an email to confirm and later sent another follow up to notify that I should now have received my parcel, which I had. Thank you so much for all your help today

Respuesta de Zippd
From booking my collection to the end at delivery it was flawless, I did have a query mid way through however I contacted the operations team and they dealt with it accordingly. The driver was so polite. Excellent service A+

Respuesta de Zippd
Delivery driver stole parcel, deliberately and blatantly looked at my house went 3 doors down took photo on floor and took parcel back to his car, of course I have all this in 4k cctv, police informed, zippd want nothing to do with this and just keep sending me back to retailer. Avoid untrustworthy drivers birmingham area.

Respuesta de Zippd
I still not used it I upload documents for more than 3 week after two week they replied that we got documents and we will let you know in 15 working day and still no response.it look like rubbish app

Respuesta de Zippd
The driver Carl arrived on time and with a smile, really nice guy, highly recommend him, even though it was a rainy day in Stoke-on-Trent he still smiled, well done Carl.

Respuesta de Zippd
I use same-day carriers on a weekly basis. As part of our company protocol, I decided to trial a new platform to see if we could reduce costs — unfortunately, it turned out to be a complete disaster.
The website advises allowing a two-hour collection window, which isn’t ideal but acceptable. The booked collection window was 11:31–13:31 with delivery marked as ASAP. However, the driver didn’t arrive until 14:31, already outside the stated window, and then took a further two hours to deliver the goods.
Had I used our regular same-day carrier, the parcel would have been collected within 30 minutes and delivered far quicker, especially as the journey would have been made during off-peak hours.
If this shipment had been urgent, the service would have failed entirely. Based on this experience, I would not rely on this platform for time-critical deliveries.
Registered over a week . Uploaded all relevant documents. Got emails saying
‘A member of our Operations team will review your submitted documents and be in touch to confirm we have everything we need before activating you on the platform’
Logged back in on the app after an hour or so and my account has been temporarily deactivated , No explanation given . Sent numerous emails have had no replay .
Dissatisfied and disappointed. Pathetic!!
Update after your reply to my review :
My account is not active it is still in review

Respuesta de Zippd
The job was accepted for a collection time of 8am and then dropped at 7am by the driver 1 hour before the collection. The collection time was moved to between 8 and 11am but was actually collected close to 12pm.

Respuesta de Zippd
Harsimranjeet Singh is a top tier driver! He went above and beyond, even through a protest that was going on at the time to make sure that our delivery was successful!

Respuesta de Zippd
The company started off very well, with 5-6 successful deliveries. DeliveryApp's costs are unmatched by any other haulage company. However, we then experienced issues: one driver was conducting other jobs while our urgent delivery was on board, and another delivery was delayed due to the driver citing personal issues, once again with our goods on board. Both incidents incurred additional costs for our company, as we had to have people stood on site waiting.
Up until these recent incidents, I would have recommended DeliveryApp. However, in light of these issues, we have decided to return to our former haulage company.
If you do not require time critical deliveries I would recommend, if your goods are required somewhere in a timely fashion, I would avoid.
Booked a job a week in advance. Called to double check that everything is ok the day before and the worker said all is ok, there shouldn't be any issues. We had added in the details that we would prefer if the driver could take a passenger to which the DeliveryApp worker said is not going to be possible due to the insurance, which is fair enough.
On the morning of the booked move date, we get the news (2h before the driver is supposed to be here) that our job will not be able to get done since we had added a note about the passenger (which is something we discussed the day before already and we agreed we wouldn't drive in the car with the driver in order to honour their policy). The DeliveryApp team suggested we cancel this job and re-book it without mentioning the passengers, which we did. About 10min later, I receive a call from the DeliveryApp and the same worker is now telling me that the job can only be done if we book a White Glove service as otherwise the driver cannot enter the property. Mind you, this is happening now about 1.5h before the original booked moving slot that was booked a week ago.
Needless to say, we have cancelled the booking altogether and are now having to shift our own time around to find another moving company that can do the job last minute.
DeliveryApp has wasted our time, they seem unorganised and unreliable. With having booked the job a week in advance and suddenly having issues ON THE DAY OF THE MOVE is unacceptable. Will never use them again and will not suggest them to anybody! Their pricing may seem attractive, but it's a lesson learned - the cheapest is not always the best!

Respuesta de Zippd
Fantastic service as ever- great for solving last minute delivery needs!

Respuesta de Zippd
I set up an account to be a driver and heard nothing for more than a week. But now logged on. Plenty of jobs but none in my area as yet but still early days. Good app for bigger citys
Really easy to use, don't have to do much and the drivers are always relibale, always arrive on time and without hassle :)

Respuesta de Zippd
The booking process is good, the vehicle on time and as ordered, updates and live tracking are good, and the delivery was completed as required. A good experience from start to finish

Respuesta de Zippd
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