CitySprint - Gatwick Opiniones 

81
TrustScore: 5 sobre 5

4,9

Unit 17 Royce Road, Fleming Way, RH10 9NX Crawley, West Sussex, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great service today from CitySprint Gatwick - Steve went above and beyond to be helpful and did it with a great, friendly manner. Rare to get this from a lot of delivery companies these days, so I am... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had a Wickes parcel delivered today by Les from CitySprint to my home in West Sussex. He is an asset to the business! Les provided great communication and customer service, was patient as I searched... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Steve waited for us to get the door patiently, and then delivered the heavy bags exactly where we wanted them to go, advising us to be careful as the weight varies if they are wet, so we won’t hurt o... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had three fencing panels, a garden incinerator and compost delivered today by a lovely helpful man (CW08). The accurate tracker system helped me prepare for the delivery and when it arrived it was... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Servicio de mensajería
  2. Servicio de mensajería y reparto
  3. Servicio de entrega
  4. Servicio de logística

Escrito por la empresa

CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.


Información de contacto

  • Unit 17 Royce Road, Fleming Way, RH10 9NX, Crawley, West Sussex, Reino Unido

  • 01293 513333

4,9

Excelente

TrustScore: 5 sobre 5

81 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(81)

2798 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent Service

Delivery driver Steve (CW05) was most helpful. Brought the doors inside for me, asking for a cloth to lean them against so the newly painted walls weren't marked. Gave me a good tip re directions to my property. Fantastic service, thank you.

7 de diciembre de 2023
Opinión espontánea
Logotipo de CitySprint - Gatwick

Respuesta de CitySprint - Gatwick

Good morning Steph,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Valorada con 5 estrellas sobre 5

Prompt and friendly service

18 de mayo de 2023
Opinión espontánea
Logotipo de CitySprint - Gatwick

Respuesta de CitySprint - Gatwick

Good afternoon,

Thank you for taking your time to leave a review, I am delighted to hear of your experience and hope to work with you again in the near future.

Kind regards,

Lucie

Valorada con 5 estrellas sobre 5

Fantastic delivery service

Fantastic friendly service from Steve.
Couldn't have done anymore to help and did it all with a smile. Even after transferring all our bathroom tiles to our garage.

3 de marzo de 2023
Opinión espontánea
Logotipo de CitySprint - Gatwick

Respuesta de CitySprint - Gatwick

Good afternoon,

Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.

Many thanks,
Shane

Valorada con 5 estrellas sobre 5

Good notification of the delivery date…

Good notification of the delivery date and time via messaging. Arrived in good time and Steve the delivery guy was cheerful and unloaded with care. So, all good thanks.

24 de febrero de 2023
Opinión espontánea
Logotipo de CitySprint - Gatwick

Respuesta de CitySprint - Gatwick

Good afternoon,

Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.

Many thanks,
Shane

Valorada con 5 estrellas sobre 5

I’ve had a few deliveries by Steve at…

I’ve had a few deliveries by Steve at City Sprint now.

Steve’s great, always arrives with a smile and happy to place my delivery wherever I need.

24 de febrero de 2023
Opinión espontánea
Logotipo de CitySprint - Gatwick

Respuesta de CitySprint - Gatwick

Good afternoon,

Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.

Many thanks,
Shane

Valorada con 1 estrellas sobre 5

Citysprint delivering for Wickes

Citysprint delivering for Wickes. Had a text to say delivery was picked up and on route. Next text a few hours later said delivery had been made and signed by "NTD NTD" (I have not be able to find out what this means) and no delivery to my address. Contacted online chat to be told no one available. Filled in online form, no reply. So no delivery and it seems no way to follow up where or why :( UPDATE: further to the reply from Citysprint below I still have not had any other reply from them. But I have had a request from them to move this review to a different buisness, I refused. Lets be clear the fault of the missing delivery here is square on Citysprint. I have been in contact with Wickes (who do actually reply) and the delivery was picked up by Citysprint yesterday morning, Citysprint have failed to delver it to my address!

17 de enero de 2023
Opinión espontánea
Logotipo de CitySprint - Gatwick

Respuesta de CitySprint - Gatwick

Good afternoon Gary,

As per communication to yourself, this matter was investigated and established to be caused due to a stock issue at Wickes and therefore consider this matter resolved.

Please do get in touch if you do need anything further.

Kind regards,

Lucie

Valorada con 5 estrellas sobre 5

Steve made a delivery to us on Friday

Steve made a delivery to us on Friday, he was cheerful polite respectful of our property and very careful. Thank you

11 de noviembre de 2022
Opinión espontánea
Logotipo de CitySprint - Gatwick

Respuesta de CitySprint - Gatwick

Good afternoon,

Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.

Kind regards,

Lee

Valorada con 5 estrellas sobre 5

Easy to track

Easy to track, quickly unloaded, pleasant friendly driver.

29 de octubre de 2022
Opinión espontánea
Logotipo de CitySprint - Gatwick

Respuesta de CitySprint - Gatwick

Good morning,

Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.

Kind regards,

Shane

Valorada con 4 estrellas sobre 5

L687 HEIDI fantastic as usual

L687 HEIDI fantastic as usual,

the whole team at the Gatwick Depot are brilliant,

21 de octubre de 2022
Opinión espontánea
Logotipo de CitySprint - Gatwick

Respuesta de CitySprint - Gatwick

Hello Shaun,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback. I will forward the comments onto the courier's local service centre so the courier is aware of the appraisal.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,
Sherrie

Valorada con 5 estrellas sobre 5

Very pleased.

Very pleased.Very polite and cheerful deliveryman. Arrived within time slot and carried heavy items to where i needed them. Perfect!!

22 de septiembre de 2022
Opinión espontánea
Logotipo de CitySprint - Gatwick

Respuesta de CitySprint - Gatwick

Good afternoon,

Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.

Kind regards,

Lee

Valorada con 5 estrellas sobre 5

Great service

Great service, placed items where I wanted them and very polite . I was served by steve cw05

21 de septiembre de 2022
Opinión espontánea
Logotipo de CitySprint - Gatwick

Respuesta de CitySprint - Gatwick

Good afternoon,

Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.

Kind regards,

Lee

Valorada con 5 estrellas sobre 5

Great service very rare these days

The delivery driver Steve was so helpful, delivered 20 bags of sand to where I needed them. I was planning to move them one by one (I’m in my own ) from the car park to the garden, but he did that for me with his trolley. So grateful for such really great service . Arrived very early perfect timing for me
Code CW0S

16 de agosto de 2022
Opinión espontánea
Logotipo de CitySprint - Gatwick

Respuesta de CitySprint - Gatwick

Good Morning Mandy,

Thank you for taking the time to leave us a 5 Star review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Chris.

Valorada con 1 estrellas sobre 5

My item did not arrive and is still

My item did not arrive and is still
lost 5 days later.

10 de julio de 2022
Logotipo de CitySprint - Gatwick

Respuesta de CitySprint - Gatwick

Good morning,

Thank you for taking your leaving a review, I am sorry to hear of your experience.

I will be in touch shortly regarding this matter.

Kind regards,

Lucie

Valorada con 5 estrellas sobre 5

Gary

Gary - City Sprint Gatwick Service Centre
Always delivers nice and early, very friendly, with a smile on his face (behind the Covid mask!) Very efficient and gets the drop off & collection done quickly & smoothly. Quality service & great customer relations.

27 de mayo de 2022
Opinión espontánea
Logotipo de CitySprint - Gatwick

Respuesta de CitySprint - Gatwick

Good afternoon Willow,

Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.

Kind regards.
Shane

Valorada con 5 estrellas sobre 5

Gary is always very polite and friendly

25 de mayo de 2022
Opinión espontánea
Logotipo de CitySprint - Gatwick

Respuesta de CitySprint - Gatwick

Good afternoon,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Kind regards,

Chris.

Valorada con 5 estrellas sobre 5

Gary is always prompt

Gary is always prompt, courteous and reliable 😊

24 de mayo de 2022
Opinión espontánea
Logotipo de CitySprint - Gatwick

Respuesta de CitySprint - Gatwick

Good morning Alyson,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks
Sherrie

Valorada con 5 estrellas sobre 5

Great delivery service today

Great delivery service today. Delivery was for a large quantity of porcelain tiles. Courier driver, Frank (CW12), was very considerate with the handling and storage of the tiles and kindly stacked them exactly where I wanted.

29 de abril de 2022
Opinión espontánea
Logotipo de CitySprint - Gatwick

Respuesta de CitySprint - Gatwick

Good Afternoon,

Thank you for taking the time to leave us a review, we are pleased to hear of your experience.

We look forward to delivering for you again in the future.

Kind regards,

Chris.

Valorada con 5 estrellas sobre 5

Easy to book

Easy to book, good pricing, collected and delivered in good time

6 de abril de 2022
Logotipo de CitySprint - Gatwick

Respuesta de CitySprint - Gatwick

Good Afternoon Sam,

Thank you for taking your time to leave a review, I am delighted to hear of your experience and we look forward to working with you again in the near future.

Kind regards,

Chris.

Valorada con 5 estrellas sobre 5

Frank was brilliant

Frank was brilliant! Polite and helpful, he carried all the boxes into my garage. Excellent service!

20 de noviembre de 2021
Opinión espontánea
Logotipo de CitySprint - Gatwick

Respuesta de CitySprint - Gatwick

Good morning,

Thank you for taking your time to leave a review. I am delighted to hear of your experience and we hope to work with you again in the near future.

Kind regards,

Lucie

Valorada con 5 estrellas sobre 5

Helpful and happy driver

Helpful and happy driver - went out of his way to ensure that the packages were delivered and stored out of the way of our pupils. So kind

17 de noviembre de 2021
Opinión espontánea
Logotipo de CitySprint - Gatwick

Respuesta de CitySprint - Gatwick

Good morning Sue,

We very much thank you for your 5 star review! We are delighted to have received this and look forward to further collaborations in the future.

With thanks and kind regards,

Shane

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