Our courier Christian is amazing - he's not just brilliant at his job but always friendly. City Sprint started using DPD for collections who were beyond useless so we're very happy (as are other com... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 1 City Business Park, Works Road, SG6 1FH Letchworth, Hertfordshire, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Christian Lt50 hes very helpful knows what hes doing in his job and hes nice and positive everytime he comes into our work and always professional
La empresa ha respondido
The gentleman who turned up to collect the parcel was polite, courteous, patient and was actually really careful with the package. He realised it was an item that could potentially get scratch... Ver más
La empresa ha respondido
A really helpful guy called Colin (PY72) came today for a pick up. We had forgotten the item was being picked up, but to Colin it was not a problem. He said he always carries spare tape and packaging... Ver más
La empresa ha respondido
Información sobre la empresa
- Servicio de mensajería
- también en la categoría
- Servicio de entrega
- Servicio de logística
- Servicio de mensajería y reparto
Escrito por la empresa
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Información de contacto
Unit 1 City Business Park, Works Road, SG6 1FH, Letchworth, Hertfordshire, Reino Unido
- 01462 483583
4,9
Excelente
202 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Talib Hhog is a great courier
Talib Hhog is a great courier, helpful and kind and always friendly and greets everyone. He does both deliveries and collections with equal professionalism
16 de febrero de 2023
Opinión espontánea
Respuesta de CitySprint - Letchworth
Good afternoon,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Many thanks,
Shane
Lovely staff on time and always polite
15 de febrero de 2023
Opinión espontánea
Respuesta de CitySprint - Letchworth
Good afternoon,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Many thanks,
Shane
John is fantastic
John is fantastic, always has a smile on his face, always happy to help
15 de febrero de 2023
Opinión espontánea
Respuesta de CitySprint - Letchworth
Good afternoon,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Many thanks,
Shane
Very friendly and helpful courier
Very friendly and helpful courier. Always a pleasure to deal with him
15 de febrero de 2023
Opinión espontánea
Respuesta de CitySprint - Letchworth
Good afternoon,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Many thanks,
Shane
Very good communication and though I…
Very good communication and though I was expecting an afternoon delivery, it arrived a little earlier which was great. Thanks to courier LW27.
10 de febrero de 2023
Opinión espontánea
Respuesta de CitySprint - Letchworth
Good morning,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Many thanks,
Shane
Always a pleasure!
10 de febrero de 2023
Opinión espontánea
Respuesta de CitySprint - Letchworth
Good morning,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Many thanks,
Shane
Courier Jason
Jason was very helpful with moving the boxes and arrived promptly with a smile.
Very good service.
4 de noviembre de 2022
Opinión espontánea
Respuesta de CitySprint - Letchworth
Good morning,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Lee
Respuesta de CitySprint - Letchworth
Good afternoon,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we look forward to working with you again in the near future.
Kind regards,
Shane
LT40 -Jason great service
LT40 - Jason provided a great service delivering my dialysis machine.
20 de octubre de 2022
Opinión espontánea
Respuesta de CitySprint - Letchworth
Good afternoon John,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Kind regards,
Lee
Excellent service
Jason was very polite and was very careful with the tiles.
20 de octubre de 2022
Opinión espontánea
Respuesta de CitySprint - Letchworth
Good afternoon Carrie,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Kind regards,
Lee
My parcel was picked up from an Inpost…
My parcel was picked up from an Inpost locker 2 weeks ago and the tracking hasn’t moved since. Inpost have told me they have asked City Sprint for an update on the 4 occasions that I have chased it up and had no response from the courier (City Sprint) Both companies so far have not covered themselves in glory , I really do hope my parcel turns up as it was very expensive and in which case it will be reported stolen and the IMEI number blocked ! Probably picked up by the Letchworth depot ?
Ok Lucy
Tracking number CS0000004441455
Ok no one has been in contact and my parcel is still not delivered or tracking updated after 3 weeks absolutely disgusting service
UPDATE the iPhone is in use according to Apple do definitely stolen by The City Sprint org . Was paid £150 today, compensation for a lost parcel worth £500 words fail me . My experience with Inpost and City Sprint leaves me disgusted with these useless C…s
9 de septiembre de 2022
Opinión espontánea
Respuesta de CitySprint - Letchworth
Good afternoon,
Thank you for taking your time to report this incident, I am sorry to hear of your experience.
Following an IT issue experienced by InPost at the start of last week, CitySprint have been unable to process parcels moving between InPost lockers. This issue has now been resolved and CitySprint are now working through the processing of the backlogged parcels as fast as possible. CitySprint are really sorry that you have been inconvenienced as a result and assure you that we are making every effort to get affected parcels into the lockers at the earliest opportunity.
To initiate an investigation into this parcel, could you please provide the Inpost tracking number. The outcome of the investigation will be shared with InPost who will keep you updated with progress.
Many thanks,
Lucie
Here’s to Nick!
Very friendly driver - I even guessed his name before he gave me the review card!
22 de septiembre de 2022
Opinión espontánea
Respuesta de CitySprint - Letchworth
Good afternoon,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Kind regards,
Lee
Respuesta de CitySprint - Letchworth
Good afternoon Shad,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Kind regards,
Shane
Very friendly and professional service.
Very friendly and professional service.
Reference L601
8 de septiembre de 2022
Opinión espontánea
Respuesta de CitySprint - Letchworth
Good Morning Dax,
Thank you for taking the time to leave us a 5 Star review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Chris.
Very professional and delivery was made…
Very professional and delivery was made in a timely manner.
5 de septiembre de 2022
Opinión espontánea
Respuesta de CitySprint - Letchworth
Good afternoon Chelsea,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Sherrie
Very pleasant young man
Very pleasant young man, called to inform he was coming and promptly arrived. Lovely manner, great customer service.
The courier was from Letchworth service centre and the number was L372
5 de septiembre de 2022
Opinión espontánea
Respuesta de CitySprint - Letchworth
Good Afternoon Petrina,
Thank you for taking the time to leave us a 5 Star review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Chris.
Respuesta de CitySprint - Letchworth
Good morning Tash,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Kind regards,
Genevieve
I would just like to say that Simon is…
I would just like to say that Simon is an asset to your company he comes to us with a big smile and always happy and never complains how many bags he has sometimes
8 de agosto de 2022
Opinión espontánea
Respuesta de CitySprint - Letchworth
Good morning Maxine,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Kind regards,
Genevieve
L372
Very polite gentleman, he kept me informed where he was and how long he will be. Excellent service, I’m very satisfied. Thank you very much.
7 de agosto de 2022
Opinión espontánea
Respuesta de CitySprint - Letchworth
Good morning Sam,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Kind regards,
Genevieve
Excellent service from Andy
5 de agosto de 2022
Opinión espontánea
Respuesta de CitySprint - Letchworth
Good Afternoon Stephen,
Thank you for taking the time to leave us a 5 Star review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Chris.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.