CitySprint - Southampton Opiniones 

324
TrustScore: 5 sobre 5

4,9

Unit 11 Solent Industrial Estate, Hedge End, SO30 2FX Southampton, Hampshire, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Delivery was really prompt and the driver was so nice and polite. I wanted to do this review mainly to praise the driver. He delivered some extremely large heavy garden tiles all by himself. It shoul... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

S152 Danny, was really polite and helpful. He called before his drop off so I could secure the dogs and placed them in a position that let me move them with my back problems.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had two deliveries today, both drivers very patient, polite, helpful, made sure I could manage... excellent staff. I am used to other companies literally throwing items on doorstep and gone in under... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

George is amazing - he always has a smile and goes out of his way to help us out, delivering and carrying parcels himself to make things easier for us. He is a credit to your firm and we notice a huge... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Servicio de mensajería
  2. Servicio de mensajería y reparto
  3. Servicio de entrega
  4. Servicio de logística

Escrito por la empresa

CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.


Información de contacto

  • Unit 11 Solent Industrial Estate, Hedge End, SO30 2FX, Southampton, Hampshire, Reino Unido

  • 01489 776470

4,9

Excelente

TrustScore: 5 sobre 5

324 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(324)

2717 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

absolutely hopeless

absolutely hopeless. paid for over night delivery before 12 (noon). no tracking provided. i had to phone 4 times. Parcel didn't come as committed. said it was a third party provider DPD fault.

team in Southampton were useless. i quote i apologise it has not been delivered. what do you want me to do go to DPD myself and pick it up.

they couldn't care less.

dreadful

8 de septiembre de 2026
Opinión espontánea
Logotipo de CitySprint - Southampton

Respuesta de CitySprint - Southampton

We sincerely apologize for the unacceptable delivery experience and the frustration this has caused. We understand your disappointment with the lack of tracking and the unhelpful response you received. We are actively investigating this with our third-party provider and the team involved to prevent future occurrences. We appreciate you bringing this to our attention. We will now also reach out to you privately to take more details about the job.

Valorada con 5 estrellas sobre 5

S152 Danny

S152 Danny, was really polite and helpful. He called before his drop off so I could secure the dogs and placed them in a position that let me move them with my back problems.

28 de agosto de 2026
Opinión espontánea
Logotipo de CitySprint - Southampton

Respuesta de CitySprint - Southampton

We're so pleased to hear about your positive delivery experience! It's wonderful that our team member was polite and helpful, calling ahead and placing your items conveniently for you.

Valorada con 5 estrellas sobre 5

Had a Wickes delivery from S057 Andrew…

Had a Wickes delivery from S057 Andrew Rose, such a lovely guy, really helpful let me know what time he would get to me and put my order in my garden for me. Nothing was to much for him. Such a great 5 star service from him!

26 de agosto de 2026
Opinión espontánea
Logotipo de CitySprint - Southampton

Respuesta de CitySprint - Southampton

We are so pleased to hear about your positive delivery experience! It's wonderful to know that our team member provided such helpful and accommodating service, going above and beyond to assist you. Thank you for sharing your feedback.

Valorada con 5 estrellas sobre 5

Excellent job by Pali (SO66)

Excellent job by Pali (SO66). Punctual and very helpful with a delivery that was bulky.

19 de agosto de 2026
Opinión espontánea
Logotipo de CitySprint - Southampton

Respuesta de CitySprint - Southampton

We're so glad to hear that your delivery was punctual and that our team member was very helpful with your bulky item! We appreciate your wonderful feedback.

Valorada con 5 estrellas sobre 5

Delivery was really prompt and the…

Delivery was really prompt and the driver was so nice and polite. I wanted to do this review mainly to praise the driver. He delivered some extremely large heavy garden tiles all by himself. It should have been a 2 man job and for that reason he deserves recognition. SO50 Emerson is an asset to the company for going above and beyond in his duties.
Thank you kindly Emerson!!

18 de agosto de 2026
Opinión espontánea
Logotipo de CitySprint - Southampton

Respuesta de CitySprint - Southampton

We're so happy to hear about your positive delivery experience! It's wonderful to know that our driver went above and beyond, and we truly appreciate you recognizing their exceptional effort.

Valorada con 5 estrellas sobre 5

Excellent and helpful delivery from…

Excellent and helpful delivery from ionut S133

14 de agosto de 2026
Opinión espontánea
Logotipo de CitySprint - Southampton

Respuesta de CitySprint - Southampton

We're so happy to hear that our delivery service was excellent and helpful. We appreciate your positive feedback very much!

Valorada con 5 estrellas sobre 5

Ionut S133

Ionut S133

Helpful and friendly and took good care when unloading our items

14 de agosto de 2026
Opinión espontánea
Logotipo de CitySprint - Southampton

Respuesta de CitySprint - Southampton

We're so pleased to hear that our team was helpful and friendly. We appreciate you taking the time to share your positive feedback about the care taken with your items.

Valorada con 5 estrellas sobre 5

So33 J Ross

My parcel was delivered by SO33, J Ross. Friendly guys, quick and easy delivery and were able to carry it to where I needed it.

4 de agosto de 2026
Opinión espontánea
Logotipo de CitySprint - Southampton

Respuesta de CitySprint - Southampton

We're so happy to hear that you had a positive experience with your delivery! It's great to know that our team was friendly and helpful in getting your parcel to where you needed it.

Valorada con 5 estrellas sobre 5

Ionut s133 wonderful chap

Ionut s133 wonderful chap, so very helpful. My husband is disabled and this man could not have helped more.

12 de junio de 2026
Opinión espontánea
Logotipo de CitySprint - Southampton

Respuesta de CitySprint - Southampton

We are so happy to hear about your positive experience and the excellent assistance you received. We truly appreciate your kind words.

Valorada con 5 estrellas sobre 5

Friendly and very helpful

Emerson, the delivery driver, was very friendly and so helpful. He went above and beyond to assist us moving over 30 long and heavy items. Thanks.

2 de junio de 2026
Opinión espontánea
Logotipo de CitySprint - Southampton

Respuesta de CitySprint - Southampton

We're so glad to hear our delivery driver was friendly and went above and beyond to assist you with your heavy items. Thank you for sharing your positive feedback!

Valorada con 5 estrellas sobre 5

Emerson is such a delightful delivery…

Emerson is such a delightful delivery driver. So helpful, patient and polite. Simply an absolute pleasure to deal with.

1 de junio de 2026
Opinión espontánea
Logotipo de CitySprint - Southampton

Respuesta de CitySprint - Southampton

We're so glad to hear our delivery driver was helpful, patient, and polite. We appreciate your kind words!

Valorada con 5 estrellas sobre 5

Ionut

Ionut - s133

Very kind, timely and efficient. Respected our items.

23 de abril de 2026
Opinión espontánea
Logotipo de CitySprint - Southampton

Respuesta de CitySprint - Southampton

We're happy to hear that you had a positive experience with our services. We appreciate you sharing your feedback about the kind and efficient service.

Valorada con 5 estrellas sobre 5

Delivery by Ionut S133

Ionut S133 was excellent - arrived on time, handled the fence panels with care, and placed them exactly where requested. Friendly, professional, and made the whole process smooth and hassle-free. Would definitely recommend!

23 de abril de 2026
Opinión espontánea
Logotipo de CitySprint - Southampton

Respuesta de CitySprint - Southampton

We're happy to hear that the delivery was on time and the fence panels were handled with care and placed where requested. We appreciate you mentioning the friendly and professional service. Thank you for your recommendation!

Valorada con 5 estrellas sobre 5

Very helpful

Ionut s133

Very helpful, unloaded the heavy items quickly and into my garage for me. Quick delivery and great service

13 de abril de 2026
Opinión espontánea
Logotipo de CitySprint - Southampton

Respuesta de CitySprint - Southampton

We're happy to hear that the delivery was quick and helpful! We appreciate you taking the time to share your positive experience with our service.

Valorada con 5 estrellas sobre 5

Lovely delivery driver courteous and…

Lovely delivery driver courteous and helpful 10 out of 10 service

13 de abril de 2026
Opinión espontánea
Logotipo de CitySprint - Southampton

Respuesta de CitySprint - Southampton

We're delighted to hear that our delivery driver was courteous and helpful! We appreciate your positive feedback on the excellent service you received.

Valorada con 5 estrellas sobre 5

Ionut S133

Ionut S133
Great service

11 de abril de 2026
Opinión espontánea
Logotipo de CitySprint - Southampton

Respuesta de CitySprint - Southampton

We're glad you enjoyed our service. Thank you for taking the time to share your positive experience with us; it means a lot.

Valorada con 5 estrellas sobre 5

My driver Ionut S133 was wonderfull and…

My driver Ionut S133 was wonderfull and polite.
He carry my delivery to garden for me.Five stars
He wrote this himself he was so keen for me to do it! Wonderful with one l and yes I was thrilled he carried them through the side gate as last time I dragged them I pulled a muscle in my groin which hurt for nearly 3 years. Very obliging chap. Thank you.0

10 de abril de 2026
Opinión espontánea
Logotipo de CitySprint - Southampton

Respuesta de CitySprint - Southampton

We're happy to hear that our driver was wonderful and polite, carrying your delivery to your garden. We appreciate your positive feedback and five-star rating.

Valorada con 5 estrellas sobre 5

Driver Samuel (SO41) is brilliant

Driver Samuel (SO41) is brilliant. He delivers here quite often and is so helpful. Highly recommended. Cheers.

9 de abril de 2026
Opinión espontánea
Logotipo de CitySprint - Southampton

Respuesta de CitySprint - Southampton

We're happy to hear that our driver was so helpful! We appreciate you letting us know about your positive experiences and high recommendation.

Valorada con 5 estrellas sobre 5

Ionut S133 was very polite and helpful

Ionut S133 was very polite and helpful. Offered and hand carried the materials to a safe place of our choosing. Wouldn’t hesitate to recommend.

6 de abril de 2026
Opinión espontánea
Logotipo de CitySprint - Southampton

Respuesta de CitySprint - Southampton

We're so happy to hear about the polite and helpful service you received! We appreciate your recommendation and are glad the materials were delivered safely to your chosen location.

Valorada con 5 estrellas sobre 5

Excellent staff

Had two deliveries today, both drivers very patient, polite, helpful, made sure I could manage... excellent staff. I am used to other companies literally throwing items on doorstep and gone in under a minute, leaving goods in full view of any passerby, without knocking. Your service both times could not be faulted.

4 de abril de 2026
Opinión espontánea
Logotipo de CitySprint - Southampton

Respuesta de CitySprint - Southampton

We're happy to hear that you had such positive delivery experiences! It's great to know our drivers were patient and helpful, and that you appreciated the care they took with your deliveries. Thank you for your feedback.

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