Classic Firearms Opiniones 138

If I could give them negative stars I would. After waiting 10 days for shipment, they sent my purchase to an FFL they had on file, that had changed its name at the same address. The dealer said classic has done this multiple times and refused the shipment. Classic wanted another $47 for shipment so I asked them to cancel the sale. They hung up on me and are attempting to take $80 off the refund for shipping and a $25 “restocking” fee. Never again!

Sent me product different than i ordered(complete false advertising) and damaged product due to their poor packaging. Their only response was you can send it back for a refund(minus restocking and shipping). not a sorry for the hassle or anything. they also dont publish reviews of their products that arent good reviews. i submitted 4 reviews. 2 negative and 2 positive. the 2 good ones got published immediately and the 2 bad ones never got published.

2nd time (once in 2020 and now, Nov. 1st, 2022). Never get my order. This time it was damaged and they will evaluate and then most likely refund, because price is no longer available. I would STAY AWAY from Classic Firearms. Trust the reviews people, I should of did my research.
Look at their reviews, All (accept their site) review on all sites, including Facebook are 1 star and all complaints are the same. Shipped, package got damage and now refund, minus restocking charge (what I read).
I put this order on Credit Card and got the insurance on the shipping, so in the end, it was just false advertisement.
Jay is the responder to my emails. But now that there is a problem, they will not transfer me to him, when I call. Emails say the same thing, be patient, lol! No this is the 2nd time and the 1st time I was 3 mos. patient, when I finely contested the charge. Their business practices and customer service deserve 0 stars...

I purchased a firearm from this company. It was defective. I incurred additional costs ie; FFL fee, warranty and a few boxes of shells. Gun was sent back and a refund was given. I called company about my additional costs and was told there was nothing they would do. Being that this gun was defective I feel this company should work with me but they don’t care. They wouldn’t even refund my warranty cost on a gun that I don’t even own anymore.
Don’t gamble on a defective gun from this company.

Where do I start. This is ridiculous, I paid $1300.00 for an M1 carbine PLUS the $50.00 “hand select” fee. It took TWO WEEKS to ship, I had to call to find out that they didn’t have any left with a bayonet lug (what I ordered and paid for) and when I DID receive it, this firearm looks like it was fished out of the bottom of a pond. Rust and corrosion all over the barrel, the stock is HAMMERED and it is NOWHERE NEAR “good condition”, photos on request. There is mold, actual mold on the underside of the wood. Yes, I realize it was made in 1944, yes I realize it has likely seen combat, yes I realize it’s not going to look like it just rolled off assembly at the Inland plant. I expected wear and tear commensurate with its age and experiences, I did NOT expect what I got for $1350.00. This is maaaaaaaybe a $700 firearm at this point and if this is “hand select”? I’d hate to see what they’re blindly selling for $1300.00. This is my 1st and last purchase from Classic, absolutely MISERABLE experience and honestly, I feel like I got ripped off. I also realize that the M1 Carbine market is both drying up and feeling the pressures of increased demand and dwindling supply of good copies of the rifle. And yes, Classic has an ABSOLUTE right to make a profit off what they resell, I’m MORE than happy to contribute to capitalism. But be honest. Tell me you’re sending hammered dog s—-, I’ll make a purchasing decision, an INFORMED purchasing decision from there. Lastly….Clint, stop making YouTube vids and pack some shipments, lead from the front until you get your business on track. If you’re looking for decent M1 carbines? Look elsewhere.

Horrible experience. Between Classic,FedEx and the place where my firearm was supposed to be delivered to. I did not receive my package and my refund is $90 less than what I paid.

Classic had a good deal on shotgun mags. Shipped through their preferred carrier fedex. Well fedex lost the package. Classic won't make good on my claim. Not decent business practice. Run away from this company..

Tons of bad reviews, and for good reason. I wish I would have found and read these before I made my order. My experience has been a complete nightmare. STOP
DONT DO IT !!!!!! RUN far away from this company. Terrible Terrible customer service

Very four poor poor customer service and rude never buy from them again

Refused to return tax on a tax exempt order. Customer service was completely unhelpful. Offer to fix it with a return and return and reorder with 3 shipping charges and a restock fee for their mistake.
Update, after several conversations, this issue has been resolved.

1000’s and 1000’s of “Out Of Stock” items to browse through. The 10 items that I found “In Stock” were shamefully overpriced. They should take down their YouTube video of the crates and crates of surplus firearms so I won’t get my hopes up. Sad

They had a sweepstakes (3/31/22) and apparently two Claude W. entered and one won. The odds of two people with the same name as Claude, as well as, having the same last name initial of W. have got to be greater than winning the sweepstakes itself! Their customer support just blew me off with generic, scripted answers and couldn't acknowledge the fact that this was an extremely odd situation. This is not a case of being a sore loser. It does, however, look like a scam! Two Claude W. (In 2022) entering the same sweepstakes for a firearm. That has got to be bigger odds than winning the sweepstakes!
I see now why they have a 2 star rating everywhere! Buyer beware!”

This is a bullsht company with horrible customer service. I ordered AR mags. The mags never arrived and classic nor fed ex will do anything to help or resolve the issue.

I have ordered several Items from this site and always had a great response. My order shipped early and was always correct. When I order ammo I request to have a signature to verify the delivering company comes to the right address and I am home to inspect it.

I ordered some .22 mags and watched the shipping. I was home all day on the delivery day and nothing came. When I called Classic they filed a claim with Fedex and Fedex insisted it was delivered. Another call to Classic and they said the matter was closed. And that I should file a police report and provide "proof" that no delivery was made. Really how do you do that? Now I'm out close to $100.00 and it's my tough luck. I have never dealt with a company that had such a flippant attitude and one you now are warned about.

Lack of accountability and respect for the customers. No attempt to correct issues that were the fault of the company. Ordered a gun and it came with a different stock and pistol grip and magazine. Was basically told tough. Ship it back for a refund. Which would be fine if it were a toaster from Wal Mart. But it is a regulated fire arm that I paid $40 to transfer with a FFL. Ship it back and it only costs you $40 for the gun you no longer have and ordered. Just plain wrong. They could have made part of it right but easier to pay fed ex to ship it back and lose a customer.

Same as with other reviewers down below. Placed an order of 9mm ammo, 1000 rds/2 large boxes, and it was received on time, but then the fun began. I have to collect the shipment out of state, but the delay has no bearing on the quality of shipping preparation, and THAT is the sole responsibility of ClassicFirearms.

The packages were not sealed to ship the weight. First, they were the manufacturer’s boxes, so contents were displayed for the world to see. Second, paper tape was used to "reseal" the boxes, and had not been moistened to adhere. What a joke. Third, one box had been tampered with, it had been resealed with clear tape over the paper tape (that got stuck inside under the opened flap), and a 50 round box was missing.

Notified customer service and was supposedly working with Jay, but after all the pictures and communication, was essentially brushed off and told “tough luck”. He said “too late to file a claim with the shipper”. No, not the true issue. If you had packaged properly, my order would have arrived intact and no claim needed.

When the email came on what I thought of their service, I told them straight up, it was bad, including all details. They never saw fit to contact me, or make any type of adjustment for the stolen ammo or my trouble. For the value of my order, I thought they would have wanted to keep a customer, but they made it clear that all they cared about was the money and service be damned. I won’t make a second mistake with them.

Bull crap company. Bought a rifle...then cancelled my the same day...charge was showing as pending on my credit card....as soon as I cancelled it e to posted.... NJ ow 316.00 is tied up on my credit.....they sent me an email saying my refund is being returned as I bought the gun.....3 days later no refund.... credit card company is doing an investigation. They take the money out in five minutes and make the refund an adventure

Stay away it is not worth and I should listen to other customer review before I place my my X-Mas present.

I received two defected magazines which are out of spec and or not it being describe on the company's WEBSITE. These are the reason forcing me to return both of them.

Even the issue is on their product. I still have to pay once for them shipping me defected products and then again to return them. And the company also did not return the sales taxes I paid in full.

For some reason, my review and comments of the product on the WEBSITE was deleted which may be this reason why most their product sold on there WEBSITE have many stars.

Got zero response from Customer Service since I brought the issue to the service department.

Hope this help.

The ammo is fine for the range but my main concern is with the customer service from CF. I purchased 4 cases of different caliber ammo along with other items. Everything I received was as expected except for the 9mm ammo was short 105 rounds (3 boxes only had 15 rounds each instead of the 50 it should of had) the shipping box didn’t seem to be tampered with so I assume it either happened at the factory or CF. After weeks of going back and forth with Jay and providing him with all the info and pictures he asked for he tried to blame it on fed ex who naturally denied the claim and then informed me that I was out of luck! Really! I purchased over $1200 worth of stuff and instead of doing the right thing they lost a loyal customer over $30. If you choose to buy from them you better hope there are no issues as they don’t seem to care about the customers who keep them in business