Clearly.co.nz Opiniones 

4359
•
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I lost my 2 months lens supply and wanted something immediate. Clearly shipping showed a date instead of a range timeline. I ordered and requested customer care to prioritize the order if possible. Th... Ver más

Valorada con 1 estrellas sobre 5

UPDATE - still no classes nearly 3 months later. Have had 3 different people contact me to "sort things out" each time some progress appears to be being made, and then nothing, messages stop being... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ordered online lunch time on Tuesday and Contact Lenses arrived on Thursday. I ordered through Clearly for the price of the Acuvue Oasys but the speed of the delivery is another reason I will be sta... Ver más

Valorada con 5 estrellas sobre 5

I ordered an urgent contact lenses. Wow it only took a day to deliver, well packed, and they thrown some freebies too. For me it's sticking to what you promise ie express delivery and being thoughtfu... Ver más

Información sobre la empresa

  1. Proveedor de lentes de contacto
  2. Centro oftalmológico
  3. Mayorista de gafas
  4. Tienda de gafas de sol

Sobre Clearly.co.nz

Información proporcionada por diversas fuentes externas

Shop Glasses
Shop Sunglasses
Shop Contact Lenses

Clearly's Promise

Steam rising off fresh coffee. Waves crashing on the shore. Your best friend’s smile. There are so many amazing things to see in the world, and we want to make sure everyone has access to eyewear that helps them see their world clearly. That’s why we’ve created a platform that makes it easy to get contact lenses, glasses, and sunglasses online.

Our Story

Our story begins in the year 2000, when we became one of the first ever retailers to offer eyewear online. We’ve always been ahead of the curve and have since grown to become one of the biggest (and the best) providers of glasses, sunglasses, and contact lenses in the world. Today, we help people from the west coast of Canada to the east coast of New Zealand get the eyewear they need to hit important deadlines, watch the sun set on the horizon, and see all the amazing things waiting just around the corner.

Our Mission

When we say that we believe everyone has access to the eyewear they need, we truly mean everyone. That’s why we launched Our Mission. For every pair of glasses purchased through our Buy One, Give One initiative, we donate a pair to someone in need. We also work with organizations across the world to help provide education, eye screenings, and access to eye care in communities near and far.

Our Products

What are you looking for? We’ve got it. Designer and budget-friendly, retro and modern, simple and statement-making, we offer eyewear options to suit everyone. Our selection of contact lenses includes daily, weekly, and monthly varieties from the leading brands and new, innovative labels alike. In the glasses and sunglasses cabinet you’ll find 2,000+ styles, including frames starting from just $9 alongside the world’s favourite designer labels including Ray-Ban, Michael Kors, Oakley, and more. Our Virtual Try On tool allows you to try frames on using the camera on your mobile phone or computer.

Clearly's Company Guarantees

We want to be the place you go when it's time for contacts, glasses, or sunglasses, which is why we’re determined to make it as easy for you as possible to get what you need. When you shop at Clearly.com.au, you can rely on: 24/7 support via phone, live chat, and email. The fastest delivery, with same-day options for contact lenses. Free shipping on glasses orders $50+, and free returns. Low Price guarantee, so if we don’t already beat it, we’ll match it.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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4,4

Todas las opiniones

(4359)

44 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Impressed at quick delivery

Impressed at how quick they were delivered. Easy to order, good price, delivered within 2 days. Definitely where I get my contacts from.

20 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service over the phone

Very good help and service over the phone when making a return due to a mistake of my own making. Prompt pick up when calling the 800 number, helpful instructions and explanation of what needed to happen. Quick delivery of original and replacement contact lenses. Great service much appreciated

20 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Haribo Gummies

I appreciate the haribo gummies are intended as a little bonus treat, but I am ethically opposed to consuming animal products and they contain gelatine. Even if I throw them in the bin, by ordering the contact lenses I have unintentionally increased demand for a product I would not buy for ethical reasons. Gelatine in Haribo gummies primarily comes from pork skin, so practicing vegetarians and muslims would also not consume them. I will use my email for this review, can you please make a note to not include the gummies in my next lense order, very happy with the service otherwise! Great price and arrived very quickly

17 de diciembre de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Delay/supplier issues, hard work to cancel order!

Ordered lenses for delivery 23rd Dec. Received an email to say delivery will not even be DISPATCHED from Australia until "the end of the 19th Feb 2025" die to problem with suppliers and that they do not permit cancellations unless the item is discontinued. Emails ensued and after several failed attempts customer service have agreed to cancel the order. I appreciate this conclusion but it should not have been so hard! Lost faith in the integrity of the company during the process...will shop elsewhere now.

3 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent help staff

Excellent help staff.
I have had to contact you over the past week. The 3 staff I have dealt with have all been very helpful. Unfortunately, I didn't take note of each of their names so hopefully you can see it from your end.

29 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wonderful experience dealing with the CSR

We recently placed a call order with Clearly, and we had the pleasure of being assisted by Jenelyn. From start to finish, her service was wonderful and she ensured our experience was smooth and enjoyable. Her friendly and professional tone in addressing our requirements was exceptional and she handled everything with such efficiency and care. Thank you, Jenelyn, for your wonderful service - we’re appreciate your help and will certainly continue to choose Clearly in the future.

26 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service from Claire!

Claire was great to deal with. I was hoping for a more cost effective variant to the Rayban Club Masters. Claire was very prompt at looking for similar ones and provided me with options that were very relevant.

7 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

They delivered it so fast and safe

They delivered it so fast and safe…I was worried because I really needed my lenses and considering that I ordered in the middle of a holiday, they delivered on Tuesday morning. Amazing! Thank you so much!

29 de octubre de 2024
Opinión espontánea

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