CleverCards Opiniones 

2410
•
TrustScore: 4 sobre 5

4,1

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

It works like a normal bank card which makes it easier than having to explain it all to the utility company

Valorada con 5 estrellas sobre 5

I have used the company before and Recently purchased card again no issues at all with funds transferring to card and used card straight away for in-store and online purchases would recommend, there i... Ver más

Valorada con 2 estrellas sobre 5

Got 2 x clever cards from work. Iv had Issues with receiving refunds onto card. Balance shows as incorrect less than what's actually on the card. Have received authorization texts from people trying t... Ver más

Valorada con 5 estrellas sobre 5

The CAB sorted it all for me. I didn't know such a scheme existed. Within an hour I had been able to pay one hundred pounds into my electricity account. I'm unclear whether it was a one off or if ther... Ver más

Información sobre la empresa

  1. Servicio de pago
  2. también en la categoría
  3. Institución financiera
  4. Proveedor de regalos corporativos
  5. Servicios financieros alternativos

Escrito por la empresa

Businesses manage expenses, payouts, allowances, and benefits effortlessly with CleverCards. The CleverCards platform allows businesses to configure digital Mastercards themselves and send them to anyone, anywhere, anytime, instantly to control spending before it even happens. CleverCards can be spent online and in-store worldwide via Apple Pay and Google Pay.


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 64% de las opiniones negativas

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4,1

Todas las opiniones

(2410)

971 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Over 2 months waiting for the card to…

Over 2 months waiting for the card to be activated, will never use clevercards again or recommend them

6 de mayo de 2026
Logotipo de CleverCards

Respuesta de CleverCards

We sincerely apologise for the disruption you experienced. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers, and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance, please reach out to us at support@clevercards.com, and we will be happy to help.

— The CleverCards Team

Valorada con 1 estrellas sobre 5

Unacceptable delay

My company issued this clevercard weeks ago and there was an unacceptable delay in it being activated. I believe there was a technical issue due to a change in the payments company used to administer the transactions, but the communication from clevercards about this issue was extremely poor and ultimately it didn't appear that things were being done to fix the issue faster.

6 de mayo de 2026
Logotipo de CleverCards

Respuesta de CleverCards

We sincerely apologise for the disruption you experienced. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers, and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance, please reach out to us at support@clevercards.com, and we will be happy to help.

— The CleverCards Team

Valorada con 1 estrellas sobre 5

Card not working for weeks and still…

Card not working for weeks and still can not insert the value into my wallet.

Thanks for update but just checked and still not ale to add to wallet.

6 de mayo de 2026
Logotipo de CleverCards

Respuesta de CleverCards

We are truly sorry for the experience you've had. We can confirm that the issue that was impacting some users from adding their Digital Visa Card to Google Wallet has now been resolved. You should now be able to add your Digital Visa Card without any difficulty. If you need any further assistance, please reach out to us at support@clevercards.com, and we will be happy to help.

— The CleverCards Team

Valorada con 1 estrellas sobre 5

It is a terrible company because they…

It is a terrible company because they have been changing their provider and because of that we had to wait 3 weeks to get oor gifts

30 de abril de 2026
Logotipo de CleverCards

Respuesta de CleverCards

Hi, we're truly sorry for the experience you've had. This is not the standard we hold ourselves to, and we sincerely apologise. We want to make this right for you. Our migration to Stripe is complete, and the service has been restored. We sent communications to all our business customers about this, including details on completing the KYB verification required to get fully up and running on the new platform in the last week of April. We apologise if this did not reach you in time. If you need any assistance getting started or have any outstanding issues, please reach out to us directly at incident@clevercards.com, and we will make sure your situation is resolved promptly.

Valorada con 1 estrellas sobre 5

Very poor activation & commumicatiom experience

Unfortunately I was gifted the card when the outage with tokenisation took place so my activation experience was terrible and the communication from Clever Cards was atrocious and misleading!

6 de mayo de 2026
Logotipo de CleverCards

Respuesta de CleverCards

We sincerely apologise for the disruption you experienced. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers, and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance, please reach out to us at support@clevercards.com, and we will be happy to help.

— The CleverCards Team

Valorada con 3 estrellas sobre 5

As a recipient of a Clevercard as part…

As a recipient of a Clevercard as part of my bonus, I wanted to pay for a holiday thought an online agent 'Love Holidays' unfortunately have not been able to use my clevercard as they do not accept this payment type. I thought have a pre-loaded visa credit card meant that I could spend my money where ever I wishes to online, and that has not been the case.

1 de mayo de 2026
Logotipo de CleverCards

Respuesta de CleverCards

We are truly sorry to hear about the difficulty you experienced. Digital Visa Cards are accepted at online merchants worldwide. Could you please reach out to us at support@clevercards.com so we can investigate this further and keep you updated? We appreciate you bringing this to our attention.

— The CleverCards Team

Valorada con 1 estrellas sobre 5

We waited for 2 weeks to activate the…

We waited for 2 weeks to activate the card due to technical issues.

6 de mayo de 2026
Logotipo de CleverCards

Respuesta de CleverCards

Hi, we’re truly sorry for the inconvenience caused by the issue that prevented some users from adding the Digital Visa card to their Google Wallet. We can confirm that the issue has now been resolved, and you should be able to add the card to the Google Wallet.
Should you need any further help, please contact us directly at support@clevercards.com, and our team will be happy to assist you further.

Valorada con 1 estrellas sobre 5

Can't add clever card to Google wallet…

Can't add clever card to Google wallet ...not just me...our whole staff who have android phones which is in the thousands cannot add to Google wallet so cards are completely useless to us and yous refuse to do anything about it!!! REFUND THE MONEY NOW!!! this is the second issue we have had with thw same cards

****UPDATE*****

ABSOLUTE LIES FROM YOUS AGAIN THE ISSUE HAS NOT BEEN RESOLVED ....DO NOT TRUST THIS COMPANY !! BLATANT LIARS! NO PLAN OF ACTION AND NO INTENTION OF RESOLVING ANYTHING! REFUND THE MONEY AND STOP REPLYING WITH YOUR LIES!!!!

30 de abril de 2026
Logotipo de CleverCards

Respuesta de CleverCards

Hi, we’re truly sorry for the inconvenience caused by the issue that prevented some users from adding the Digital Visa card to their Google Wallet. We can confirm that the issue has now been resolved, and you should be able to add the card to the Google Wallet.
Should you need any further help, please contact us directly at support@clevercards.com, and our team will be happy to assist you further.

The CleverCards Team

Valorada con 1 estrellas sobre 5

hell your service has been down for 3…

hell your service has been down for 3 weeks

6 de mayo de 2026
Logotipo de CleverCards

Respuesta de CleverCards

Hi, we're truly sorry for the experience you've had. This is not the standard we hold ourselves to, and we sincerely apologise. We want to make this right for you. Our migration to Stripe is complete, and the service has been restored. We sent communications to all our business customers about this, including details on completing the KYB verification required to get fully up and running on the new platform in the last week of April. We apologise if this did not reach you in time. If you need any assistance getting started or have any outstanding issues, please reach out to us directly at incident@clevercards.com, and we will make sure your situation is resolved promptly.

Valorada con 1 estrellas sobre 5

Dreadful experience

Dreadful experience. E-mails about delays in activating card gave different reasons over the three weeks there was an issue. No explaination. Then they blamed the company for not KYB - something never explained. Would not use again.

6 de mayo de 2026
Logotipo de CleverCards

Respuesta de CleverCards

We're truly sorry for the experience you've had. This is not the standard we hold ourselves to, and we sincerely apologise. We want to make this right for you. Our migration to Stripe is complete, and the service has been restored. We sent communications to all our business customers about this, including details on completing the KYB verification required to get fully up and running on the new platform in the last week of April. We apologise if this did not reach you in time. If you need any assistance getting started or have any outstanding issues, please reach out to us directly at incident@clevercards.com, and we will make sure your situation is resolved promptly.

Valorada con 3 estrellas sobre 5

The card uploaded fine but it would not…

The card uploaded fine but it would not go to my wallet as my phone isn't nfc capable

30 de abril de 2026
Logotipo de CleverCards

Respuesta de CleverCards

Hi, we’re truly sorry for the inconvenience caused by the issue that prevented some users from adding the Digital Visa card to their Google Wallet. We can confirm that the issue has now been resolved, and you should be able to add the card to the Google Wallet.
Should you need any further help, please contact us directly at support@clevercards.com, and our team will be happy to assist you further.

- The CleverCards Team

Valorada con 5 estrellas sobre 5

Utilities

Very easy to navigate the instructions and straight forward to add electricity to my account, thankyou.

27 de abril de 2026
Valorada con 2 estrellas sobre 5
Logotipo de CleverCards

Respuesta de CleverCards

Hi, we are truly sorry for the wait you experienced during our migration. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers, and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance, please reach out to us at support@clevercards.com, and we will be happy to help.

— The CleverCards Team

Valorada con 1 estrellas sobre 5

Delayed two week in using my card so…

Delayed two week in using my card so it’s a no no from me

29 de abril de 2026
Logotipo de CleverCards

Respuesta de CleverCards

We are truly sorry for the delay you experienced during our migration. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers, and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance, please reach out to us at support@clevercards.com, and we will be happy to help.

— The CleverCards Team

Valorada con 1 estrellas sobre 5

Shambles

Shambles. It took three weeks after I received my card to activate it because they were migrating there system. I received 2 emails telling me my company had to complete some form for me to activate it even though they had done this 2 days previously and several of my colleagues has activated them already. Then after I activated it I was still receiving emails to tell me I had to wait. Clown show.

5 de mayo de 2026
Logotipo de CleverCards

Respuesta de CleverCards

Hi, we're truly sorry for the experience you've had. We can confirm that the issue that was impacting some users from adding their Digital Visa Card to Google Wallet has now been resolved. You should now be able to add your Digital Visa Card without any difficulty. If you need any further assistance, please reach out to us at support@clevercards.com, and we will be happy to help.

— The CleverCards Team

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