CleverCards Opiniones 

2409
•
TrustScore: 4 sobre 5

4,1

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

It works like a normal bank card which makes it easier than having to explain it all to the utility company

Valorada con 5 estrellas sobre 5

I have used the company before and Recently purchased card again no issues at all with funds transferring to card and used card straight away for in-store and online purchases would recommend, there i... Ver más

Valorada con 2 estrellas sobre 5

Got 2 x clever cards from work. Iv had Issues with receiving refunds onto card. Balance shows as incorrect less than what's actually on the card. Have received authorization texts from people trying t... Ver más

Valorada con 5 estrellas sobre 5

The CAB sorted it all for me. I didn't know such a scheme existed. Within an hour I had been able to pay one hundred pounds into my electricity account. I'm unclear whether it was a one off or if ther... Ver más

Información sobre la empresa

  1. Servicio de pago
  2. también en la categoría
  3. Institución financiera
  4. Proveedor de regalos corporativos
  5. Servicios financieros alternativos

Escrito por la empresa

Businesses manage expenses, payouts, allowances, and benefits effortlessly with CleverCards. The CleverCards platform allows businesses to configure digital Mastercards themselves and send them to anyone, anywhere, anytime, instantly to control spending before it even happens. CleverCards can be spent online and in-store worldwide via Apple Pay and Google Pay.


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 64% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,1

Todas las opiniones

(2409)

971 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

I used this company at Christmas with…

I used this company at Christmas with no hassle at all. I tried to purchase a card today and was bombarded with complete verification process. I uploaded my driver's licence, which was not accepted, and then a Tax Clearance certificate, which was also not accepted.
Cumbersome site and I just want my money returned now. I would not recommend this site unless you have hours to waste.

8 de junio de 2026
Opinión espontánea
Logotipo de CleverCards

Respuesta de CleverCards

We are truly sorry for the experience you have had, and we sincerely apologise for the frustration this has caused you. As part of our migration to Stripe, all businesses are now required to complete a Know Your Business verification under EU regulations.

We completely understand how frustrating this has been, particularly when your previous experience with us was seamless.

We would very much like to resolve this for you directly. Please reach out to us at incident@clevercards.com, and we will personally make sure your query is handled without any further delay. We very much hope to earn your trust back.

— The CleverCards Team

Valorada con 2 estrellas sobre 5

Pretty difficult to use

Pretty difficult to use, often issues to activate cards

7 de junio de 2026
Opinión espontánea
Logotipo de CleverCards

Respuesta de CleverCards

Hi, we are sorry to hear that you have experienced difficulties activating your cards and found the service difficult to use.

We understand how frustrating this can be and apologise for the inconvenience caused. This is not the experience we want to give our customers, and we are committed to continuously improving both our platform and customer experience.

If you require any assistance, please contact us at support@clevercards.com, and our team will be happy to help.

— The CleverCards Team

Valorada con 1 estrellas sobre 5

Poor Communication

I had no notification before hand of the impact of the more to strip and to Visa, no notification of the possible length of time we would be unable to funds cards, Afore the move over to Visa - no notification that we wouldn't be able to unload cards .. we still have no notification as to when we will possibly be able to unload cards.
throughout the whole process we have had no unprompted communication from Clever Cards.

4 de junio de 2026
Logotipo de CleverCards

Respuesta de CleverCards

We are truly sorry for the disruption this caused you and your business. Our migration to Stripe is now complete, and the service has been fully restored. We did send communications to all our business customers in the last week of April regarding the migration and the KYB verification required to get fully up and running on the new platform.

Regarding your existing Digital Mastercard Business Expense Cards, it is possible to transfer the funds from these cards back to your account through your Business Portal.

Please reach out to us directly at incident@clevercards.com, and we will personally make sure any outstanding issues are resolved for you without any further delay. We very much hope to earn your trust back.

— The CleverCards Team

Valorada con 1 estrellas sobre 5

Support is way too slow

Support is way too slow. There is no phone number to explain the issues. I had to get my old company to reactivate my email account so I could get my card.
They suck!

4 de junio de 2026
Logotipo de CleverCards

Respuesta de CleverCards

Hi, we are truly sorry for the frustration and inconvenience you experienced.

We understand how disappointing this situation must have been, particularly when you were trying to access your CleverCard token. This is not the experience we want to give our customers, and we apologise for the difficulties you encountered.

Thank you for taking the time to share your feedback. We are committed to improving our service and delivering the standard that our customers expect from CleverCards.

If you require any further assistance, please reach out to us at support@clevercards.com, and our team will be happy to help.

— The CleverCards Team

Valorada con 3 estrellas sobre 5

Unable to add the card to google wallet…

Unable to add the card to google wallet which is what it's needed for

4 de junio de 2026
Logotipo de CleverCards

Respuesta de CleverCards

Hi, we’re truly sorry for the inconvenience caused by the issue that prevented some users from adding the Digital Visa card to their Google Wallet. We can confirm that the issue has now been resolved, and you should be able to add the card to the Google Wallet.
Should you need any further help, please contact us directly at support@clevercards.com, and our team will be happy to assist you further.

— The CleverCards Team

Valorada con 1 estrellas sobre 5

Probably the worst company I have ever…

Probably the worst company I have ever dealt with! I don't normally leave reviews as mistakes happen but this company has over 700 euro of my money that I cannot access and nobody is returning my emails or there is nobody to call to get help!worst customer service i have ever seen in a company! I feel like this company is a scam! BEWARE before buying!!!!!!

5 de junio de 2026
Opinión espontánea
Logotipo de CleverCards

Respuesta de CleverCards

Hi, we are truly sorry for the experience you have had and for the frustration caused by the delays in resolving your query.

We do have a solution for you and would like to resolve this as quickly as possible. Please reach out to us directly at incident@clevercards.com, and a member of our team will personally review your case and work to get this resolved without any further delay.

This is not the experience we want to give our customers, and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us.

— The CleverCards Team

Valorada con 1 estrellas sobre 5

I still haven’t managed to get my…

I still haven’t managed to get my clever card into my wallet with the suggestions of two of your colleagues

3 de junio de 2026
Logotipo de CleverCards

Respuesta de CleverCards

Hi, we are truly sorry to hear you are still experiencing difficulty adding your card to your digital wallet, and we sincerely apologise for the inconvenience this has caused you. We want to ensure this is resolved for you without any further delay. Please reach out to us directly at incident@clevercards.com, and we will personally look into this for you immediately.

— The CleverCards Team

Valorada con 1 estrellas sobre 5

Extremely bad experience with these…

Extremely bad experience with these cards. My employer often gifts staff with them and they never work properly in store. There is no customer service you can contact to help. If you are looking to use in store, avoid at all costs

4 de junio de 2026
Opinión espontánea
Logotipo de CleverCards

Respuesta de CleverCards

Hi, we are truly sorry to hear about the experience you have had, and we sincerely apologise for the frustration this has caused you. We completely understand how disappointing this must be. CleverCards Digital Visa Cards can be used in-store contactlessly and are accepted worldwide. We want to make sure we look into what has been happening with your card specifically. Please reach out to us directly at incident@clevercards.com, and we will personally ensure this is investigated and resolved for you without further delay. We very much hope to earn your trust back.

— The CleverCards Team

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más