I ordered ring and it arrived damaged. They refused to refund until I'd taken photos as proof and returned it to them (in Australia). The postage cost me £17.50 which they are refusing to cover as it'... Ver más
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Consulta las opiniones de los clientes
I wish I read these reviews before buying, very poor quality ! Does not match the description! I bought as a present, ow I have to buy something else. I wrote to the customer service and still... Ver más
Such a terrible company and useless product. I wish I had read these reviews before ordering- ring is huge, no adjustment room. It arrived ridiculously late and customer service is all AI. DO NOT USE... Ver más
I placed my order for the 'swim against the current' ring 22 Aug and it arrived today 12 September. Not too long I guess - I had forgotten part of my address - contacted them x3 to add it, althoug... Ver más
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This company does not even deserve 1…
This company does not even deserve 1 star - I bought 2 hug rings engraved with Mam for my nieces and was sent another a ring as a free gift. The one I received made my finger black - they are not silver as advertised and so disappointed as my nieces had lost their Mother and these were specially fir them
I would give a zero score if possible
I would give a zero score if possible. Ordered what was meant to be a silver necklace. Took a while to come. Could see from packaging it came from China and it’s a cheap metal, not silver. Sent an email complaining about the quality etc and was told I could return it - to an address in Australia!! (I’m in the UK), so obviously not going to do that. Wish I had read the reviews beforehand.
I'm still waiting for my delivery
I'm still waiting for my delivery. I wish instead the reviews before handing over £ never again!
Annoyed!!
Doesn’t even deserve one star
Doesn’t even deserve one star! Please do not buy from this company! The necklace was smaller than advertised, quality very cheap and nasty. Took 3 weeks to arrive and when it did it didn’t include the cute message card it was advertised with. I really wish I had checked on here first 😡
One word...AVOID
One word... AVOID
Not as illustrated. Very poor quality. The 'I love you' bracelet was much thinner than illustrated.
Don't let the 1 Star fool you
Don't let the 1 Star fool you, I wish I didn't have to leave one at all. Do NOT, NOT, NOT give these people your money. Crappy quality, misleading advertising and disappear when you request a refund for their broken ring. They do NOT care, do NOT support you and do NOT provide a quality product.
It is a shame you have to leave at…
It is a shame you have to leave at least one star. They claim a passion for jewellery and that they appreciate their customers to then dropship Chinese garbage. God knows how they get away with it.
PLEASE DON’T WASTE YOUR MONEY
If I could give it zero stars, I would. I ordered three rings as gifts and got a ring free of charge. I wore the free ring for around 10 days. It started to tarnish and turned my finger green, when I contacted clever jewellery their customer service was next to non-existent and I was told because it was free, they would not replace it or do anything about it.
DO NOT BUY
Very disappointed. I ordered a bracelet for my daughter and was expecting the verse card with it, which is why I ordered it in the 1st place, but it came in a big box and no message card
I emailed them and it kept bouncing back so I wrote a comment on FB and got blocked by them
Total scam 😡
I have not received the ring I ordered…
I have not received the ring I ordered and have sent two emails which have been returned to me as the company thought it was spam. the company is a scam don't order off them
AVOID LIKE THE PLAGUE
Zero customer service and shoddy quality products. I’ve contacted them 3 times and had nothing back. If you order, you will lose your money.
EDIT: They finally responded and I would have to cover the £15-20 postage fee back to Australia for an £18 product. The entire thing is a SCAM. Shitty products with awful company policy that allows them to do nothing if you have a quality issue or complaint. Truly avoid this company like it’s tuberculosis.
I ordered 2 big sister/ little sister…
I ordered 2 big sister/ little sister necklaces. Poor quality and didn't even have the card with the printed poem. That was the reason I ordered in the 1st place. Would have got the same thing in Temu. Avoid
DO NOT BUY
DO NOT BUY. This company are a scam, absolute rubbish quality items which took over two weeks to come, and now claim I can’t return as bought during Black Friday sale, which I did not, they are far too poor quality to gift as they’d be an embarrassment, shipped from china and emails received from Linda Davis in customer services, asking me to send photos of the 3 I purchased in the first email, before telling me I can’t return, giving them to charity in the hope they can make a couple of pounds from them, AVOID at all costs.
It was so easy to do my order.Any…
It was so easy to do my order.Any issues and they were happy to help.I received confirmation straight away.I have ordered multiple items and have been so happy.The cards are a beautiful touch for personal gifting.
Don’t buy
The return address is Australia so u can’t returnNo customer service. Don’t buy from them. I ordered then saw my daughter wearing something nearly identical so cancelled immediately. They replied I couldn’t cancel a sale item which is rubbish and breaches consumer rights. Then I read reviews and realised I should have checked prior to ordering the type of company and clearly not a good one
I have just received a bracelet that I…
I have just received a bracelet that I ordered for my daughter, it has arrived in 3 pieces, I can’t get anyone to talk to me and when I go on the website Into my orders, it says I haven’t made any orders yet. Would be great if I could get a reply from someone.
Do not buy - terrible refund policy
Received the cancer awareness bracelet and in less than a month the item has become defect, it is now dull and tarnished, contacted support and was offered a free replacement, when stating this was not required and a refund would be preferred we (the customer!!) are now required to pay more money to cover postage to get this poor quality item to Australia from the UK!! And this is the only way a refund will be processed! After a number of emails, explaining their false advertisement on their website of tarnish free and waterproof jewellery, also showing heavily edited pictures to appear better quality, support have miraculously vanished and now not replying holding on to customers money!! An awful company DO NOT BUY!!
Badly tarnished jewellery
Received 2 big sis little sis rings,lovely packaging and note, however the rings are not meant to tarnish but within 2 weeks if was badly tarnished and left my finger black/green with irritation, customer service is shocking I sent photos and they immediately sent out another 2 identical ones then told me, when I said I didn’t want them and would like a refund I was told I would have to return all 4 rings from the UK to Australia,at my own expense only gave 1 star as u can’t give none, I’d never recommend this company
Ordered mother and daughter ring on the…
Ordered mother and daughter ring on the 1st of November which I wouldn’t have done had I realised it came from china! But have had no emails from them since the 4th, can’t find anything about where the parcel is or if it’s even coming, will not be in using this site again.
One star is generous but that's the…
One star is generous but that's the lowest I can give. Shipped from China despite being Australian company. Appalling quality. Allegedly the ring is sterling silver but weighs virtually nothing and the pattern engraving is dreadful, the finish of the rest of the ring is very rough. I imagine these are being stamped out in a factory by their thousands. Absolute rip off.
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