My recent order was my second from cli-mate.co . My first order was queried by telephone call to confirm what was ordered was correct .All correct and was delivered promptly without delay . Second or... Ver más
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Consulta las opiniones de los clientes
Amazing company,like always. Every time I call it looks like we know each other’s since forever Specially Brandon. Placed the order Monday late afternoon , next morning received confirmation of the... Ver más
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I needed to repair a cable feeding an underfloor heating mat which I cut during DIY activities. The website was very clear about the product range. One of Cli-mate's staff was very helpful on the pho... Ver más
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I placed my order and received a call a few minutes later to say that my order would be delayed as another customer had just beaten me to the last stock of the item I required and so my shipment would... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Cli-Mate formerly Underfloor Shop is one of the leading online retailers of wet and electric underfloor heating systems. Our aim is to supply you with the best quality product at a price that suits you; that’s why we bring you a collection of the biggest brands within the market and at the most competitive prices. With years of experience our team at the Cli-Mate understands that putting customer satisfaction first is fundamental. As such, we provide you with an unrivalled customer service via our expert team of technical designers and friendly sales staff who are happy to help you from initial purchase through to installation and after-sale care. If you have any queries, don’t hesitate to contact us and one of our advice and support team will be happy to help. If you have a project which requires underfloor heating you can request a quote by sending in your floor plans and the floor structure to sales@www.cli-mate.co.uk
Información de contacto
Unit A, Rougham Industrial Estate, IP30 9ND, Bury St Edmuds, Reino Unido
- 01284 339669
- sales@cli-mate.co.uk
- cli-mate.co.uk
My recent order was my second from…
My recent order was my second from cli-mate.co . My first order was queried by telephone call to confirm what was ordered was correct .All correct and was delivered promptly without delay . Second order was placed without hesitation Quality of product was of a high standard so no hesitation when placing a further order . Delivery again was by overnight courier again brilliant service from ordering to Delivery. 10out of 10.
1 de noviembre de 2024
Respuesta de Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Respuesta de Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Respuesta de Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Jake at Cli-Mate was really great in…
Jake at Cli-Mate was really great in identifying the parts I needed to get a defective underfloor heating system working correctly after many years of it not functioning. Great service and really quick and reliable delivery. I will definitely be using them again
11 de octubre de 2024
Opinión espontánea
Respuesta de Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear! Jake will be pleased to hear this also.
Courteous and very efficient
I placed my order and received a call a few minutes later to say that my order would be delayed as another customer had just beaten me to the last stock of the item I required and so my shipment would be delayed by a few days. I really appreciated the courtesy this call represented. Moreover the parts seemed to arrive within the originally quoted timescale in any case!
8 de octubre de 2024
Respuesta de Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Experienced, knowledgeable and helpful
I’ve used these guys extensively when refurbishing our home. They really know thier stuff. Tech team support is brilliant. Sensible prices and efficient online sales.
7 de octubre de 2024
Respuesta de Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Great service with very prompt delivery
3 de octubre de 2024
Respuesta de Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Respuesta de Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Excellent service
29 de septiembre de 2024
Respuesta de Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Incorrect order
Working from somewhat blurred picture on website I ordered incorrect item.
Subsequent advice and assistance was exemplary and full refund offered.
11 de septiembre de 2024
Respuesta de Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
used a few times and always good…
used a few times and always good service and price
15 de septiembre de 2024
Respuesta de Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Respuesta de Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Respuesta de Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Highly recommended
Very helpful input from Elle at Cli-Mate. Delivery very fast. Excellent outfit to deal with
7 de agosto de 2024
Respuesta de Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Respuesta de Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
prompt dispatch
The part I ordered was sent out promptly and I was kept up to date by both Cli mate and the delivery company. Good customer experience!
14 de junio de 2024
Respuesta de Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Best Wishes,
Natalie
Knowledgeable & removed VAT
28 de mayo de 2024
Respuesta de Cli-Mate
Hi Richard, thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
efficient and fast delivery
15 de mayo de 2024
Respuesta de Cli-Mate
Hi Amanda, thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Service was as expected
Service was as expected. Product ordered over bank holiday weekend, dispatched on Tuesday, arrived Wednesday morning, installed Wednesday afternoon.
4 de mayo de 2024
Respuesta de Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Easy and confident purchase.
After a phone call I made for advice I ordered my thermostat. Very quick dispatch and reasonably priced.
19 de abril de 2024
Respuesta de Cli-Mate
Hi Nick, thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
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