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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

The keyboard itself is great. However, the app could offer better data protection. Additionally, the keys are not sufficiently customisable via the software. Other devices I have with QWERTY key... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The Clicks team has been responsive and helpful throughout my journey. I recently acquired the Clicks Keyboard Case for my Moto Razr+ phone. It shipped with a concise and helpful quick start guide... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I want to take a few moments to express my gratitude. I have had 2 technical problems, both ended up being user error, the Clicks support team help me quickly and never made me fell incompetent for th... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

1 star and I haven't even received my keyboard case yet. Customer service is horrible. My first case was shipped from Kentucky and was lost by Amazon logistics. After 5 days of emails with an AI chat... Ver más

La empresa ha respondido

Información sobre la empresa

Escrito por la empresa

Clicks Technology is a UK-headquartered mobile company building innovative, tactile tools to enhance the modern smartphone experience. Engineered by an expert team of creators and technologists with decades of experience at some of the world’s most well-known mobile brands, Clicks designs and develops keyboards as instruments for creation.


Información de contacto

3,5

Medio

TrustScore: 3.5 sobre 5

94 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 28% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

The right idea, beautifully executed.

The Clicks team has been responsive and helpful throughout my journey. I recently acquired the Clicks Keyboard Case for my Moto Razr+ phone. It shipped with a concise and helpful quick start guide, followed by bite-sized daily email tips and tricks that greatly enhance an already great experience.
The physical keys resonate with an almost-forgotten sense of comfort and purpose. Keyboard Case is loaded with thoughtfully installed keyboard shortcuts, and tools to create more to meet my particular needs. Well designed, beautifully executed, and purpose driven.
I look forward to Power Keyboard and Communicator later this year, to see the keyboard case concept taken to new heights.

31 de marzo de 2026
Opinión espontánea
Logotipo de Clicks

Respuesta de Clicks

Hi Michael,

The team is super pleased to hear this - it’s great to know the experience, from setup to daily use, has hit the mark. Excited for you to see what’s coming next with Power Keyboard and Communicator!

Valorada con 5 estrellas sobre 5

Clicks Communicator

I ordered communicator. They explain all their steps and talk to me about the product.
Good communication about their communicator 😉

30 de marzo de 2026
Opinión espontánea
Logotipo de Clicks

Respuesta de Clicks

Great to hear the communication was helpful 😊
We can't wait for you to get your hands on the Communicator!

Valorada con 5 estrellas sobre 5

I have had clicks keyboard for my pixel…

I have had clicks keyboard for my pixel 9 pro since they were released. It has made my life with my phone so much better. I can not recommend it enough, especially for people who are writing long emails on there phone.

1 de junio de 2025
Opinión espontánea
Logotipo de Clicks

Respuesta de Clicks

We're pleased to hear the keyboard has made such a difference, especially for longer writing. That’s exactly what it’s built for 🙌

Valorada con 5 estrellas sobre 5

The best accessory for RAZR and the best support team.

I want to take a few moments to express my gratitude. I have had 2 technical problems, both ended up being user error, the Clicks support team help me quickly and never made me fell incompetent for the issues I was having. The support from Clicks has been outstanding. When the time comes for me to upgrade my RAZR I hope Clicks is still around and making the best accessory for my RAZR.

25 de marzo de 2026
Opinión espontánea
Logotipo de Clicks

Respuesta de Clicks

Thank you so much for your kind words!

We’re glad the team could help quickly and make things easy; it really means a lot to hear your support. We’ll be here when you’re ready for your next Razr 😊

Valorada con 5 estrellas sobre 5

Very quick customer service reply and…

Very quick customer service reply and they listen to our suggestions with an open ear and they are doing a great work

25 de marzo de 2026
Opinión espontánea
Logotipo de Clicks

Respuesta de Clicks

It's great to hear you’ve had a positive experience with our support. Community feedback is what we love build from!

Valorada con 1 estrellas sobre 5

Still waiting for my keyboard

Still waiting for my keyboard, support does reply to emails but give no time lines or delivery expectations. Have check and they see to be a real company but delivering the product is shockingly inadequate

19 de marzo de 2026
Opinión espontánea
Logotipo de Clicks

Respuesta de Clicks

Hi Stephen,

Sorry to hear this, that’s not the experience we want for you.

We did try to get in touch via Trustpilot to gather a few details needed to locate your order, but we didn’t hear back. If you can reach out with those details, we’ll make sure to look into it properly and provide a clearer update.

Valorada con 5 estrellas sobre 5

The process was as clean and seamless…

The process was as clean and seamless as you would want it to be. In and out of checkout in 5-7 mins max.

15 de marzo de 2026
Opinión espontánea
Logotipo de Clicks

Respuesta de Clicks

Thanks so much for the kind words! We’re really glad to hear the process felt clean and seamless :)

Valorada con 5 estrellas sobre 5

A Blackberry Dream for my RAZR!

I’m so happy with my purchase! My dream has finally come true: my phone has basically turned into a mini-Blackberry! (Motorola RAZR 2025 foldable).
The quality is truly excellent. The keys are very responsive and installation was a breeze. It looks amazing! Wow! You definitely won’t go unnoticed with this! I absolutely love it.
Customer service was also incredibly helpful. I had trouble finding my package (the delivery driver left it in an unusual spot), and they were so kind and supportive throughout the whole process. I really appreciate their patience with me.
(Pro tip: If they don't reply instantly, just be patient—they can get busy, but they definitely care!).
I highly recommend this! Thank you!!!
- One very happy Canadian!

11 de marzo de 2026
Opinión espontánea
Logotipo de Clicks

Respuesta de Clicks

This absolutely made our day, thank you so much for sharing this!

We’re so glad you’re loving the experience (mini-BlackBerry achieved 🙌), and it means a lot to hear your kind words about both the product and support.

I’ve also shared your message with our co-founders in Canada - they really appreciate it! 🇨🇦

Valorada con 5 estrellas sobre 5

Excellent experience

Excellent experience. The website is clear and professional, and the idea of bringing physical keyboards back to smartphones is fantastic. As someone who enjoys productivity and typing on real keyboards, I think this project has a lot of potential. Looking forward to seeing more from them.

9 de marzo de 2026
Opinión espontánea
Logotipo de Clicks

Respuesta de Clicks

Thank you for the thoughtful feedback!

Great to hear the idea resonates with you. Bringing back physical keyboards is exactly what we’re all about, and there’s plenty more to come 🙌

Valorada con 1 estrellas sobre 5

A month and still nothing!

After a month and being ignored by email and if I do get an email back it's an AI bot still no case. Customer service is absolute garbage. Was going to buy the communicator but now? Hell no! DO NOT WASTE YOUR MONEY!

8 de marzo de 2026
Opinión espontánea
Logotipo de Clicks

Respuesta de Clicks

We’re really sorry to hear about your experience, that’s not the level of service we aim to provide. It looks like there was an issue with the courier on this order, which caused the delay.

We’re glad we were able to get a replacement sent out and that it was successfully delivered on March 12th.

We appreciate your patience while this was resolved and will continue working to improve both our support and delivery experience.

Valorada con 3 estrellas sobre 5

Hardware great, Software not

The keyboard itself is great.

However, the app could offer better data protection. Additionally, the keys are not sufficiently customisable via the software.

Other devices I have with QWERTY keyboards work well when you set a different layout because the special characters stay where they are marked on the keyboard, for example. Ideally, Clicks would take a cue from this, or simply ensure that you can configure all the keys yourself via an improved app.

26 de febrero de 2026
Opinión espontánea
Logotipo de Clicks

Respuesta de Clicks

Thank you for your honest and thoughtful feedback. We’re glad to hear you’re enjoying the keyboard itself.

When it comes to the app and customisation, we are somewhat limited by what iOS and Android allow, especially as a third-party accessory. That said, we completely understand your points around data protection and key customisation.

We have big plans for improving the app and feedback like yours is incredibly valuable in helping shape those updates. We’re hopeful we can address these areas in future releases.

Valorada con 5 estrellas sobre 5

Couldn't have been any better ❤️

Customer support has a response time of only a few minutes. I am receiving a precise answer to my question and the human on the other end is even anticipating things that I did not even think of. Really an awesome experience. Couldn't have been any better. Thank you so much!

3 de marzo de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Worst customer service EVER.

1 star and I haven't even received my keyboard case yet. Customer service is horrible. My first case was shipped from Kentucky and was lost by Amazon logistics. After 5 days of emails with an AI chat bot I was finally informed they're shipping a replacement. From China. There's no option for expedited shipping or a human being to interact with. I'm already completely regretting this purchase.UPDATE! Finally received my keyboard case and its pretty awesome! Totally worth all of the shipping headaches, loving it with this razr! A real person finally reached out to me as well. Definitely going to gamble on the Communicator! Thank you Clicks for getting this sorted out and putting a smile on my face.

21 de febrero de 2026
Opinión espontánea
Logotipo de Clicks

Respuesta de Clicks

We’re really sorry for the experience you’ve had! We’re actively working on improving our shipping and support processes to prevent situations like this.

I can see that your replacement has now been successfully delivered, and I’ve also arranged a small refund as a gesture of goodwill to make up for the delay.

Valorada con 5 estrellas sobre 5

Fantastic Case and company

I love my Clicks case, having the keyboard on my Razor has been amazing especially when using the exterior screen. Brings me back to one of my favorite phone I had when I was younger (my blackberry pearl). When I had an issue with my case I sent an email to support. They were prompt to answer and offer me a solution to my problem. Wonderful company and tech, I will continue to share how awesome these cases are!

20 de febrero de 2026
Opinión espontánea
Logotipo de Clicks

Respuesta de Clicks

We really appreciate you taking the time to share your experience! It’s awesome to hear you’re enjoying your Clicks.

Glad our support team could help you out quickly when you needed it :)

Valorada con 1 estrellas sobre 5

All clicks keyboards doesn’t work for…

All clicks keyboards doesn’t work for iOS 26.3

1 de febrero de 2026
Opinión espontánea
Logotipo de Clicks

Respuesta de Clicks

We’re not sure what’s happened here, as Clicks keyboards are fully compatible with iOS 26.3. We also can’t see any messages from you in our support system so far.

Please feel free to reach out to us at Support@clicks.tech - we’d be more than happy to look into this for you and get things working as expected.

Valorada con 5 estrellas sobre 5

These guys are the real deal !!

These guys are the real deal! I've been impressed from day one. If you're still dreaming about days gone by and missing your BlackBerry experience, check these guys out; you won't be disappointed.

12 de febrero de 2025
Opinión espontánea
Logotipo de Clicks

Respuesta de Clicks

It’s awesome to hear we’ve made a great impression from day one!

We love that the experience brings back those BlackBerry days. Thank you for sharing your great feedback!

Valorada con 5 estrellas sobre 5

Thank you Clicks Team!

Well,

First of all I didn’t expect such a prompt response. This was very much appreciated.

Thank you very much Christina!!!

The way the response to my query was worded indicated genuine interest in my concerns and reflected the company values.

I am truly happy with my interaction with the Clicks company and look forward to supporting their products in hopefully, the very near future.

(Feb 28 2026?)

11 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Christina’s support made the entire…


Christina’s support made the entire experience truly wonderful. From deciding on the purchase to looking forward to the delivery, everything feels exciting and filled with happiness thanks to her clear, kind, and thoughtful guidance. She answered all of my questions so thoroughly that I feel completely confident and genuinely excited about the new product. It was a very satisfying and positive experience overall.

30 de enero de 2026
Opinión espontánea
Logotipo de Clicks

Respuesta de Clicks

Thank you so much for the kind words! We’re really glad the experience felt positive from start to finish, and we can’t wait for you to receive your new product.

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