CLOUD NINE Opiniones 

3406
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Serious game changer! Easy to use- just wear the glove provided when changing out curler wand as it does get hot, beautiful waves, alternate wands for each side and I use the wand facing down, great d... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Disappointed with my new wide iron hair straightener but it is better than the GHD Chronos Max. It doesn't do anywhere near as good as a job as my old Cloud Nine wide iron from 6 or 7 years ago. I use... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My original cloud 9 iron stopped working after 18mths. I then contacted the warranty team who were able to organize a replacement product for me. Very happy with the warranty service. I have just sta... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Have used a cloud nine for a number of years and needed to replace same. Very happy with old straightener and very pleased to replace with new cloud nine. Not disappointed, love my new wide cloud ni... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de productos capilares
  2. también en la categoría
  3. Proveedor de productos de belleza
  4. Servicio de reparación de pequeños electrodomésticos
  5. Tienda de artículos de belleza
  6. Tienda de electrónica

Sobre CLOUD NINE

Escrito por la empresa

IT’S TIME TO DO RIGHT BY OUR HAIR, RIGHT?

At CLOUD NINE, we are unstoppable. Leading a revolution in hair and beauty. From innovation in technology to a commitment to create a greener supply chain, we are changing the future of hair and won't stop until we get there.

WHAT MAKES US UNSTOPPABLE?

REVOLUTIONARY

Our radical, revolutionary technology ensures that you never have to compromise on your hair's health and style, no matter what products you use.

SUSTAINABLE

We’ve launched the industry’s first iron recycling scheme and our commitment to sustainability doesn’t stop there.

UNSTOPPABLE

Whatever your hair type, whatever your look, we’ve created products that get your kind of style, to leave you feeling unstoppable.

VISIT CLOUD NINE
CONTACT US

CLOUD NINE Guarantee

45 DAY Money Back Guarantee

If for any reason you wish to return a product that you have recently purchased from cloudninehair.com.au, your order is covered by our 45-day money back guarantee.

Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(3406)

970 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Love this hairdryer

Love this hairdryer
The volumizers are so clever.
I don't need to use my cloud nine irons after unless I want a different look.

2 de septiembre de 2026
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Respuesta de CLOUD NINE

Thank you for sharing your 5* review. We're so happy to hear how much you love the hairdryer and find the Volumizers clever! It's wonderful that it helps you achieve your desired look.

Cloud Nine x

Valorada con 5 estrellas sobre 5

Products exactly what I expected

Products exactly what I expected, very happy.

1 de septiembre de 2026
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Respuesta de CLOUD NINE

Hi Lucille, thank you so much for sharing your 5* feedback. We are delighted to hear that you are so happy with your purchase! Cloud Nine x

Valorada con 4 estrellas sobre 5

Replaced 20yr old version

Love the straightener but I’m still getting used to the revive mode vibrations.
Arrived quickly.

1 de septiembre de 2026
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Respuesta de CLOUD NINE

Hi Emma, thank you for sharing your feedback. It is wonderful to hear that you love the iron. If you prefer to use your iron without Revive Mode it is possible to turn the function off with just a quick press to the power button. Thank you again for your review! Cloud Nine x

Valorada con 5 estrellas sobre 5

Great deals quality products, on Cloud Nine!

Great deals quality products, fast delivery, love my .Midnight Blue slim straightener set also my free Hot air brush and Magic potion are a welcome bonus! My slim straightener with variable settings is perfect for my fine, short hair, creating my glossy hairstyle!

31 de agosto de 2026
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Respuesta de CLOUD NINE

Hi Marisa, we're absolutely delighted to hear how much you're enjoying your Midnight Blue slim straightener and the gifts with your purchase! It's fantastic that it's perfect for your fine, short hair and helps you achieve that glossy style. Thank you for sharing your fantastic feedback! Cloud Nine x

Valorada con 5 estrellas sobre 5

I have been on the market for a new…

I have been on the market for a new straightener for some time, I received a promo text that had me curious. Scored a great deal, the service was excellent, shipping so fast and the straightener is divine.

31 de agosto de 2026
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Respuesta de CLOUD NINE

Hi Kiri, thank you for sharing your 5* review! We are so happy to hear you found a great deal on a new straightener and that our service and quick shipping met your expectations. We appreciate your kind words! Cloud Nine x

Valorada con 5 estrellas sobre 5

Cloud 9 contouring and hot brush

Love the new products and all the instructions on how to use them. The curved plates really make a difference and my hair is so shiny!
I know that I will love my cloud 9 hair tools for years to come! Thankyou !

31 de agosto de 2026
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Respuesta de CLOUD NINE

Hi Kiera, thank you for the fantastic 5* review! We are so pleased to hear that you are loving your new products and that the curved plates of the Contouring Iron make such a difference, leaving your hair shiny. Cloud Nine x

Valorada con 5 estrellas sobre 5

Great product

Great product, fast delivery and sensational communication throughout.

29 de junio de 2026
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Respuesta de CLOUD NINE

Hi Warwick, thank you for your fantastic 5-star review! We are so pleased to hear that you had such a positive experience with our product, delivery, and communication throughout your order. Cloud Nine x

Valorada con 5 estrellas sobre 5

I gifted the cloud nine bundle I…

I gifted the cloud nine bundle I bought for my grand daughter. She loves the contoured wide iron for her thick long hair. Also was easy to transfer warranty over too.

3 de septiembre de 2026
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Respuesta de CLOUD NINE

Hi Tanya, thank you for your wonderful feedback. We're so pleased to hear that your granddaughter is enjoying her Cloud Nine bundle, especially the Contouring Wide Iron for her lovely long, thick hair! It's wonderful to know the warranty transfer was also straightforward. Thank you, Cloud Nine x

Valorada con 5 estrellas sobre 5

Amazing product

Delivery was prompt, even in the regional area. The product is amazing. My first cloud nine after having a ghd for 12 years. Highly recommend

2 de septiembre de 2026
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Respuesta de CLOUD NINE

Hi Talia, thank you for your wonderful 5* review! We are so pleased to hear that your delivery was prompt and that you are loving your new product. Thank you so much for your recommendation! Cloud Nine x

Valorada con 5 estrellas sobre 5

Love the new straighter

Love the new straighter, wide iron. Great for Frizzy, curly hair.
CloudNine is fantastic

15 de junio de 2026
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Respuesta de CLOUD NINE

Hi Ebony, thank you for your fantastic 5-star review! We are so happy to hear that you love your new Wide Iron and that it works wonders on frizzy, curly hair. Cloud Nine x

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service! I dropped my original Cloud 9 :( and was needing a new one urgently. Went with the touch this time which has been great so far.

2 de septiembre de 2026
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Respuesta de CLOUD NINE

Hi Jeanette, thank you for sharing your 5* feedback! We're so glad to hear our Customer Experience was great and that you're enjoying your new Cloud Nine Touch Iron! We appreciate your kind words. Cloud Nine x

Valorada con 5 estrellas sobre 5

Fantastic!

Item was shipped and received quickly, thank you! Amazing hair straightener. My hair is naturally frizzy and dry, but this makes it sleek and shiny. Works fast, love the temperature control, doesn't feel like it's damaging my hair. Best straightener I've ever used!

28 de agosto de 2026
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Respuesta de CLOUD NINE

Hi Jess, we're so happy to hear that you love your new hair straightener! It's wonderful to know that it's making such a positive difference for your hair, leaving it sleek and shiny. We appreciate you sharing your experience! Cloud Nine x

Valorada con 5 estrellas sobre 5

FABULOUS

I recently purchased the hair straightener and it is absolutely FABULOUS! The wide plate makes it so easy, and it straightens with fewer passes over my hair. Hair is straight and so soft and lasts for days. Would buy again!

31 de agosto de 2026
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Respuesta de CLOUD NINE

Hi Rachel, thank you for your absolutely fabulous 5-star review! We are so happy to hear that the wide plate makes straightening your hair so easy, leaving it soft and that the results are lasting for days. Cloud Nine x

Valorada con 5 estrellas sobre 5

The quick delivery and the quality of…

The quick delivery and the quality of the product

28 de agosto de 2026
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Respuesta de CLOUD NINE

Hi Debbie, we're so happy to hear that you're pleased with both the quick delivery and the quality of our product. Thank you for your wonderful 5-star review! Cloud Nine x

Valorada con 5 estrellas sobre 5

Such an excellent straightener i am so impressed

Great service, and the most important of all is the product quality and efficiency. Highly recommended.

31 de agosto de 2026
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Respuesta de CLOUD NINE

Thank you for your fantastic 5* review Roula! We are so happy to hear that you experienced great service and are pleased with the quality and efficiency of our product. We truly appreciate your high recommendation!

Cloud Nine x

Valorada con 1 estrellas sobre 5

Unfortunately this is the worst blow…

Unfortunately this is the worst blow out brush I’ve ever used, I have in the past used cheaper products but this one is terrible.
It dosent heat up at all enough to actually give my hair a nice blow wave so I wouldn’t recommend this product to anyone as I will be returning it.

26 de agosto de 2026
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Respuesta de CLOUD NINE

We are sorry to hear this feedback about our Hot Air Brush, we can see you have a return created therefore we will be happy to process your refund under our 45 day returns policy.
Cloud Nine x

Valorada con 3 estrellas sobre 5

I watched the tutorial videos and…

I watched the tutorial videos and followed closely. I used a product recommended by my hairdresser that would heat protect, add volume and hold the curl. I found this dryer with attachments difficult to use, for example, it’s easy to accidentally turn it off or change the settings because of where the buttons are located on the handle. It doesn’t wrap smoothly around the wands and requires you to wrap the hair and hold it in place. What annoyed me when I finally finished my hair was that all the curl had immediately dropped out. Also, at times the magnetic attachments came off while I was using them.

31 de agosto de 2026
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Respuesta de CLOUD NINE

Hi Rhea, thank you for taking the time to share your feedback. We are sorry to hear that you haven't found the Airshot Pro hairdryer and Volumizer attachments easy to use. We appreciate your honest feedback and will take this on board for our future product development. Our Customer Experience team will reach out to you privately to help you further. Cloud Nine x

Valorada con 5 estrellas sobre 5

Great product

Great product. Have used twice now, and I’ll never go back to a cheap straightener again. My order was sent quickly too, which is a massive bonus. The free gift was a nice surprise, and also works fantastically. Very much worth the investment.

31 de agosto de 2026
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Respuesta de CLOUD NINE

Thank you so much for your fantastic 5-star review! We're thrilled to hear that you're loving your new product and that it's been such a worthwhile investment. It's wonderful to know that the quick delivery and the free gift were also appreciated!

Cloud Nine x

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