Shannon was very patient whilst we updated my modificatons amount as I was scrambling through my paperwork. At one stage we got disconnected but was promptly called back to complete excercise. All my... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
The email prompting the opening of an account using the new portal, included a registration number of my vehicle. Unfortunately this rego number was for a previous vehicle and not the one currently in... Ver más
La empresa ha respondido
The guy I spoke to was knowledgeable , polite , friendly and helpful. He got my querie sorted out quickly . You guys are an awesome insurance company. So much easier and affordable compared to another... Ver más
La empresa ha respondido
I was unable to amend the sum insured from the quote emailed to me online. I phoned and waited around 10 minutes and the process to amend the amount was done by the consultant easily. After agreeing... Ver más
La empresa ha respondido
Información sobre la empresa
- Aseguradora
- también en la categoría
- Agencia de seguros de automóviles
- Compañía de seguros
- Seguros para caravanas y autocaravanas
Sobre Club 4X4 Insurance
Escrito por la empresa
Being insured for where you take your fourby, and to actually use it off-road, is really important. Are you confident that you’re covered anywhere in Australia?
Our comprehensive insurance goes anywhere in Australia you can legally take a 4WD, plus, we include off-road recovery cover standard. Protect your family, and your lifestyle with Club 4X4 Insurance.
So if you want confidence to explore Australia on and off-road, take a look at Club 4X4 Insurance, and free your 4WD.
Call 1300 296 296 or visit club4X4.com.au for a quote.
4WD INSURANCE
CARAVAN INSURANCE
CAMPER TRAILER INSURANCE
Issued by Club 4X4 Pty Ltd as an AR of Lifestyle Insurance Group who is acting (under its own AFSL) on behalf of the insurer QBE Insurance Australia Limited. Any advice is general only. Excesses, limits and exclusions apply. Always read the PDS & TMD at club4X4.com.au.
Our comprehensive insurance goes anywhere in Australia you can legally take a 4WD, plus, we include off-road recovery cover standard. Protect your family, and your lifestyle with Club 4X4 Insurance.
So if you want confidence to explore Australia on and off-road, take a look at Club 4X4 Insurance, and free your 4WD.
Call 1300 296 296 or visit club4X4.com.au for a quote.
Issued by Club 4X4 Pty Ltd as an AR of Lifestyle Insurance Group who is acting (under its own AFSL) on behalf of the insurer QBE Insurance Australia Limited. Any advice is general only. Excesses, limits and exclusions apply. Always read the PDS & TMD at club4X4.com.au.
Información de contacto
4,8
Excelente
5 mil opiniones
Invita a los clientes a opinar
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Ha contestado el 94% de las opiniones negativas
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Good price intuitive website
30 de octubre de 2026
Respuesta de Club 4X4 Insurance
Thank you for your feedback—we’re pleased you found our website intuitive and our pricing good. We appreciate your review and are always looking for ways to improve.
Mark was a great consultant
Mark was a great consultant. Very thorough and very friendly. I hope you appreciate Mark as he displays great customer service traits.
29 de octubre de 2026
Respuesta de Club 4X4 Insurance
Thank you for your kind words about Mark. We truly appreciate your feedback and are glad to hear you had such a positive experience with his service.
Good communication
After having some long term issues with logging into my account on the portal, I had a call from a Club 4x4 representative today and she very efficiently fixed the problem as we spoke, great customer service this time.
29 de octubre de 2026
Opinión espontánea
Respuesta de Club 4X4 Insurance
Thank you for sharing your experience and for your patience while we sorted out the portal issue. We're glad our team was able to resolve it efficiently, and we appreciate your feedback as we continue to improve our service.
Talking to someone I could understand…
Talking to someone I could understand and very helpful
28 de octubre de 2026
Respuesta de Club 4X4 Insurance
Thank you for your kind words. We're glad to hear you found our team helpful and easy to understand.
Friendly ,informative and very…
Friendly ,informative and very comprehensive about all options
28 de octubre de 2026
Respuesta de Club 4X4 Insurance
Thank you for your kind words—it’s great to hear you found our team friendly and informative. We appreciate your feedback and support.
Easy Process But....…
The email prompting the opening of an account using the new portal, included a registration number of my vehicle. Unfortunately this rego number was for a previous vehicle and not the one currently insured. This caused some confusion requiring the assistance of one of the very helpful staff. All good once this was sorted.
27 de octubre de 2026
Respuesta de Club 4X4 Insurance
Thank you for sharing your experience and for letting us know about the mix-up with the registration number. We appreciate your patience and feedback, and we’ll work on making the process clearer for our customers in the future.
They said I was covered but didn't renew the policy!
First off I didn't receive my renewal offer, they said they were sending but I was not receiving it. They then sent to another email address and I received it. At the renewal date they sent me the policy indicating I was covered for the next year. When I tried to link the policy in my customer workspace it would not link indicating couldn't find policy. I rang then and asked if the renewal had occurred they said no I had not and couldn't work out why, I would have been uninsured for the next 12 months and not known if I had not tried to link the policy. How can they send someone a document indicating you are covered but not actually renew the policy!!!
27 de octubre de 2026
Respuesta de Club 4X4 Insurance
Hi Leigh,
Thank you for taking the time to provide this feedback. We sincerely apologise for any inconvenience this situation may have caused.
Our support team are currently investigating this matter. In the meantime, we are pleased to confirm that we have spoken with you recently and were able to reinstate your cover.
If you have any further queries, please contact us directly, and we will be happy to assist.
If you wish to lodge a complaint you can reach out to our team anytime by phone on 1300 296 296 or email to contactus@club4x4.com.au.
Quick response and easy to understand…
Quick response and easy to understand and helpful
28 de octubre de 2026
Respuesta de Club 4X4 Insurance
Thank you for your kind words. We’re glad you found our service quick, easy to understand, and helpful.
Speaking to a real person
Speaking to a real person, and Australian for a start...no trying to decypher a foreign accent. Great customer service. Friendly helpful and efficient.
27 de octubre de 2026
Respuesta de Club 4X4 Insurance
Thank you so much for your kind words. We're glad to hear you appreciated speaking with our local team and found our service friendly, helpful, and efficient.
It was a simple as buttering bread…
It was a simple as buttering bread sorting my policy, they had great customer service in a timely manner that made the experience that much more enjoyable for me. In saying that, a big shout out to the person persons who brought this together for me, congratulations
27 de octubre de 2026
Respuesta de Club 4X4 Insurance
Thank you so much for your kind words and wonderful feedback. We're really pleased to hear your experience was smooth and enjoyable, and your recognition means a lot to our team—congratulations passed on!
Respuesta de Club 4X4 Insurance
Thank you for your kind words about our team and support. We really appreciate your feedback.
Fantastic customer service with…
Fantastic customer service with friendly and helpful staff
27 de octubre de 2026
Respuesta de Club 4X4 Insurance
Thank you for your kind words about our customer service and team. We're glad to hear you had a positive experience with us.
Professional friendly people awesome…
Professional friendly people awesome service. Response time
27 de octubre de 2026
Respuesta de Club 4X4 Insurance
Thank you for your kind words about our team and service. We're grateful for your feedback and glad you had a positive experience with us.
Respuesta de Club 4X4 Insurance
Thank you for your feedback. We're glad you found the process quick and communication clear.
Easy and straightforward plus a huge…
Easy and straightforward plus a huge saving compared to our previous insurer with the same cover!
26 de octubre de 2026
Respuesta de Club 4X4 Insurance
Thank you so much for your feedback—we’re glad you found the process straightforward and are happy with your savings! If you need anything in future, we're here to help.
A very helpful and patient consultant…
A very helpful and patient consultant who was easy to talk with and offered clear advice.
24 de octubre de 2026
Respuesta de Club 4X4 Insurance
Thank you for your kind words. We're glad to hear our consultant was helpful and made things clear for you.
Great customer service
Great customer service, wait time was a little long but okay
23 de octubre de 2026
Respuesta de Club 4X4 Insurance
Thank you for your feedback and for highlighting our customer service. We appreciate your patience regarding the wait time and will keep working to improve.
Respuesta de Club 4X4 Insurance
Thank you for your feedback—great to hear the digital sign-up process was easy for you. We appreciate you choosing Club 4X4!
Trying to get insurance quote on a…
Trying to get insurance quote on a brand new car of which we are yet to collect and the expectation of full photos etc could not be completed prior to obtaining a quote for a stock standard of the floor vehicle.
25 de octubre de 2026
Respuesta de Club 4X4 Insurance
Hi, thank you for your feedback. We understand the frustration, particularly when arranging insurance for a brand-new vehicle. Our system automatically generates a referral email based on the vehicle’s value when trying to obtain a quote online; however, as the vehicle is brand new, photos would not be required. An invoice as proof of purchase, along with a list of any modifications, would be sufficient. We apologise for any confusion and inconvenience caused.
If you'd like to discuss this further, please give our Customer Service team a call on 1300 296 296.
Respuesta de Club 4X4 Insurance
Thank you for your kind words. We're glad to know you feel heard and valued with us.
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