Shannon was very patient whilst we updated my modificatons amount as I was scrambling through my paperwork. At one stage we got disconnected but was promptly called back to complete excercise. All my... Ver más
La empresa ha respondido

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Shannon was very patient whilst we updated my modificatons amount as I was scrambling through my paperwork. At one stage we got disconnected but was promptly called back to complete excercise. All my... Ver más
La empresa ha respondido
The email prompting the opening of an account using the new portal, included a registration number of my vehicle. Unfortunately this rego number was for a previous vehicle and not the one currently in... Ver más
La empresa ha respondido
The guy I spoke to was knowledgeable , polite , friendly and helpful. He got my querie sorted out quickly . You guys are an awesome insurance company. So much easier and affordable compared to another... Ver más
La empresa ha respondido
I was unable to amend the sum insured from the quote emailed to me online. I phoned and waited around 10 minutes and the process to amend the amount was done by the consultant easily. After agreeing... Ver más
La empresa ha respondido
Escrito por la empresa


Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 94% de las opiniones negativas
Suele responder en menos de 1 semana
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Helpful, explained everything so we could understand. Explained options.
Excellent customer service

Respuesta de Club 4X4 Insurance
Smashed Youi by $1500 in price comparison. Easy to navigate website.

Respuesta de Club 4X4 Insurance
Very good customer service and more than willing to help you anyway they can

Respuesta de Club 4X4 Insurance
very friendly and understanding staff
didn't rush and were interested in my questions

Respuesta de Club 4X4 Insurance
Very helpful discussing cover and price. Easy to deal with and pressure.

Respuesta de Club 4X4 Insurance
Very helpful nothing was to much trouble

Respuesta de Club 4X4 Insurance
Came across nearly two years ago and I should have done sooner. Great people to deal with.

Respuesta de Club 4X4 Insurance
A consultant came across frustrated given I had called close to finishing time. Minimal effort given to resolve my query.

Respuesta de Club 4X4 Insurance
The lady that I spoke to were on the phone was very thorough and made my job. Very easy. Would recommend her any day.

Respuesta de Club 4X4 Insurance
Sorted out ayment still waiting on problem connecting to web site

Respuesta de Club 4X4 Insurance
Is competitively priced, have never had to make a claim for anything other than glass for windscreen with no issues so far. More coverage and inclusions than other insurers.

Respuesta de Club 4X4 Insurance
Extremely helpful and efficient with our enquiry

Respuesta de Club 4X4 Insurance
The customer service I received was Sensational! The first time utilising this company for insurance and can highly recommend.

Respuesta de Club 4X4 Insurance
Customer service when I was getting an over the phone quote to insure our camper trailer was second to none.

Respuesta de Club 4X4 Insurance
Amelia was extremely helpful with my quote. She also went through our other policies and updated details to be consistent

Respuesta de Club 4X4 Insurance
I was disappointed in the renewal transactions and the cost of the renewal. Was sent an invoice saying it had been paid when it wasn't and they had problems taking the payment which was not my fault. Brendan however was most helpful in solving the issue for and asked management authorize Small compensation. He is very good at customer service five stars for him.

Respuesta de Club 4X4 Insurance
Competitive rate, professional service and great people to talk with and very helpful.

Respuesta de Club 4X4 Insurance
The consultant was very helpful and I didn't have to wait in line for assistance.

Respuesta de Club 4X4 Insurance
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