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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The driver was pleasant and was on time for all collection points. And also love that the company gave us a replacement bus that was a little bigger than what we booked. Without us even aware there ha... Ver más

Valorada con 1 estrellas sobre 5

Money driven business, Pushed our large group of people onto bus that didn’t fit our number of people or what we booked. Not enough space for storage on the smaller bus, poor communication... Ver más

Valorada con 5 estrellas sobre 5

We used you for some corporate transport, our client started the booking and once confirmed we took over and managed the rest. The coaches all arrived on time with no issues, we made some changes to r... Ver más

Valorada con 5 estrellas sobre 5

I have just booked a coach for July 2020. Laura has been beyond helpful, knowledgeable and understanding to a anxious bride. I can honestly say that from start to finish, receiving quotes, going over... Ver más

Información sobre la empresa

  1. Vehículos y transporte

Escrito por la empresa

Why choose CoachHire.com? We are the leading nationwide coach hire provider in the United Kingdom. We use local vehicles and local drivers with local knowledge. You can book vehicles of any size as well as events management services, marshals and stewards. Get a fast, easy quote and book online in minutes.  


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

937 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,2

Todas las opiniones

(937)

1 opinión en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Madrid Trip - Champs League

Travelled to Madrid for the Champions league final recently and to be honest, although not completely to plan, was a really good trip!
We got there a bit later than planned but this suited me personally as if we would have arrived at the original time it would have been a really long day to fill which after the travel and the heat in Madrid would have wiped me out for the match. We arrived at 13:00pm which was enough time to get changed and get into the square for a few drinks before finding somewhere to watch the match.
The meeting point where we ended up parking, for me was perfect as like a lot of others on the bus, we did not have match tickets so were planning on heading straight to the fanzone when we arrived. The bus was next to the Metro and Bus stations so easy to get to where we needed to go. We were told to get back to the bus for a certain time and told not to be late as the bus could not wait around. Majority of us where there early however we ended up getting away 45 minutes or so later than scheduled as we were waiting for two of the passengers to turn up who did not show in the end so we had to leave to make sure we got back to Calais on time for the ferry. Coming back seemed a lot quicker (probably because of the result!)
Overall an excellent trip and experience - would definitely use again!

6 de junio de 2019
Opinión espontánea
Valorada con 4 estrellas sobre 5

Let down by return journey

No complaints for the service on the way out. The driver on the return journey called asking me to send him the destination details. How could he head out without knowing where he was going? Very unprofessional. He also told us he was going to be 20 minutes late leaving 20 children waiting in the heat. Not good.

6 de junio de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

I’d give 0 stars if I could

I Avoid at all costs!
They will not be hestitant to leave you in a country without A 2nd thought ,without your passport or luggage, completely ruined my trip , staff are the rudest people I’ve ever met.
Just bare in mind that customer service is not there port of call before booking.

5 de junio de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

A very punctual

A very punctual, reliable, comfortable and well organised service provided. Would definately not hesitate to use again. Thank you.

5 de junio de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

I telephoned coachhire.com to book a…

I telephoned coachhire.com to book a coach to take 12 adults to Scarborough for one week the Lady I spoke to was called Aleah she was very Professional and very friendly
coachhire.com highly recommended

Thank You very much

Julie x

4 de junio de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service

Always on time, always happy to arrange emergency service, no problem with communication at all. VERY VERY recommended.

4 de junio de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service, very comfortable seats and everything you needed (air con, charging sockets and plenty of room) very well priced as well.

4 de junio de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

The final part for our golf trip

Thanks to Emma Johnson this was a very smooth and simple process. I completed the online form but had to firm up the pick up points. A simple call to Emma who adjusted the form and reset the quote for me. I told her I had a limited budget and she came back to me within 30 minutes with an acceptable price. Just great thank you

4 de junio de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank you to Emma

I would like to say huge thank you To Emma, who had helped me with very last minute request. Its been a pleasure doing business with you.
Thank you once again

4 de junio de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service!

Despite multiple last minute requests from us, Emma managed to get us the coaches we needed at the drop of a hat. Wouldn't hesitate to use again! Fantastic service.

4 de junio de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

SX85OH

The client was happy with the services provided and we always have a great communication with the company.

4 de junio de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Having had no previous knowledge of…

Having had no previous knowledge of Coach Hire I relied on the reviews that were given. I particularly noted that a lot was said about Maddie White; how helpful she was. I was pleased that Maddie was the person who responded to my enquiry. Dealing with Maddie White I realised why she had great review against her. Maddie is an excellent Customer Service Sales Executive. She has a welcoming nature, very helpful and thoughtful person who goes the extra mile to ensure that she gives satisfaction to her customers. Maddie White is an exceptional person who just not give service, but makes it personal service. I felt that she personalised our service according to our needs. Finally, Maddie always respond to any enquires. I have no reservations in recommending Coach Hire especially Maddie White service. Thank you Maddie for making my experience a pleasant one.

3 de junio de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Made a booking through Coachhire.com

Made a booking through Coachhire.com. Had some issues with the bus driver who it was sub contracted to but Coachhire.com have immediately resolved the issues. Couldn’t have been more helpful or apologetic. I have no issues with using this company again.

20 de mayo de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service Levels

So far so good! During the booking process, our sales agent William Dedman offered us a polite and speedy service, as well as excellent value for money. Now hoping for the coach trip to be equally as smooth.

16 de mayo de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant Service from start to finish

Brilliant Service from start to finish. I was helped with many specific requests and a small change of address without any issues. The coach itself was fantastic, spacious and had everything we requested. Our driver was also brilliant and very relaxed and made sure the hole journey to Newcastle and back to London went smoothly. Thanks again, will definitely be back!

16 de mayo de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very Bad

Very Bad. Coach Hire will greet you with 2 pages of terms and conditions and if anything happens it is the supplier companies fault. I made a booking for 22 people, 22 luggage and 3 sports bags. They did not provide adequate luggage storage. First leg the luggage was stored up to the ceiling and if the driver would have to break hard luggage would have hit passengers. Return journey two small vehicles turned up again not adequate luggage storage even after making a complaint. The drivers were planning to place sport luggage under our feet. As a booking company who takes the payments at least you can do is to ensure the supplies company sends adequate vehicles. I feel completely fooled.

14 de mayo de 2019
Opinión espontánea
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Respuesta de CoachHire.com

Dear Charlotte, thank you for taking the time out of your day to speak to our Customer Service Manager.

I know she made you completely aware of the situation and has explained that we had been let down by one of our suppliers but none the less your contract is with CoachHire.com and we will always take responsibility when things do not go according to plan. We are incredibly pleased that you are happy with her offered resolution and for accepting her apology.

Kindest Regards

The CoachHire.com Team.

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