Didn't want to put a star down yet but no one is getting back to me I placed an order and have received no email with an invoice or when it's coming etc. The money has been taken, I find it frustratin... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Didn't want to put a star down yet but no one is getting back to me I placed an order and have received no email with an invoice or when it's coming etc. The money has been taken, I find it frustratin... Ver más
La empresa ha respondido
At first Iwas sent the wrong blankets in the wrong size n colors and the where super quick to my it right, but omg the blackets are amazing they keep the night sweats away and keep u cool all night... Ver más
La empresa ha respondido
I saw this online and was curious for A while so decided to try one so glad I made A purchase now such an amazing item and does the job perfectly for myself nomore bad nights of waking up with... Ver más
La empresa ha respondido
I can honestly say that Comfysleepers cares about making their customers happy. They went out their way to help me make my kids happy with their blanket trust me my son loves his comfortable cover. Yo... Ver más
La empresa ha respondido
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
Ha contestado el 93% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Fantastic cooling blanket,lovely material. company very quick to respond to any concerns you have, also such a great offer of having buy 1 get 1 blanket free.
Would definite buy again
Thanks very much

Respuesta de Comfysleepers
Brillant cold blanket for the summer and great customer service

Respuesta de Comfysleepers
I was sceptical about these pillows but I have found it very comfortable, it has not stopped me snoring but it did help relieve some neck pain I was having in the morning. It's good for sleeping in my back and side so could really recommend them.

Respuesta de Comfysleepers
I was apprehensive at first when trying to place my order. I was doing the BOGO deal for the cooling blankets, one blue and one pink. It kept showing that I would receive 2 blue, which I didn't want. Finally I was able to figure it out after contacting customer service with my issue. I received my order as I wanted and let me tell you...my daughter in law was overjoyed and ecstatic about her pink one and used it immediately!!! She loves it immensely. I absolutely adore mine too and wonder how I ever survived without this!!! Well done Comfy sleepers!!!

Respuesta de Comfysleepers
So far I love this blanket . It’s slippery so we are getting used to that . My hubby is a very hot sleeper so he’s enjoying it as well

Respuesta de Comfysleepers
I love the blanket so much! It is soft and cool. The customer service is also wonderful. I highly recommend!!⭐️⭐️⭐️⭐️⭐️

Respuesta de Comfysleepers
Love the cooling blanket! As a “hot” sleeper I immediately noticed less tossing and turning during the night resulting in a better nights rest!

Respuesta de Comfysleepers
Très bon service
Mon colis est perdu
Ils ont immédiatement envoyé de nouveau
Belle qualité de drap
Je dors vraiment bien confortable

Respuesta de Comfysleepers
Sheets look great and they are cooling the people are very nice to deal with

Respuesta de Comfysleepers
I got my cooling blankets quick. They are perfect. I ordered a queen for me and a twin for my son heading to college. The twin was supposed to be blue but it came gray. I contacted customer service and the responded quickly. They wanted to make it right, so sending a blue one for my son. Customer service was easy to work with and willing to help fix the issue.

Respuesta de Comfysleepers
I bought two king size cooling blankets. With the intention of having one spare - but my husband is so impressed that he insists on having his own! So we sleep with one each - love them. Lovely cooling fabric. Arrived just in time for the UK heatwave. Highly recommend. Ordering two more for friends in Africa.

Respuesta de Comfysleepers
The cool cover is brilliant. Sleep has improved.

Respuesta de Comfysleepers
I was very impressed by the quality of the blankets when they arrived. And they work! First night of cool comfort sleeping with no sweating... amazing! Also the pillowcase kept my pillow cool as well. Very pleased I decided to buy these and a good offer. The spare blanket will make a nice present. The tracking system on the website is very good .

Respuesta de Comfysleepers
I bought 2 of these blankets for my daughters after I bought a different brand for myself. The Comfysleepers blankets are far superior. Both my girls sleep well and don't have any issues with being too warm. The fabric is soft and hold very little heat. The Customer Service staff is very polite and will respond quickly. Great company and product!

Respuesta de Comfysleepers
Really cool blankets and pillowcase were cool soon as took out of the packaging. Been 90-100 out around here past couple weeks and staying nice and cool at night.

Respuesta de Comfysleepers
I ordered 2 blankets. One for me and one for my son and we both love our cooling blankets. They are the best!!!

Respuesta de Comfysleepers

Respuesta de Comfysleepers
Really disappointed in this company. I researched their refund policy before I bought and I hoped that I wouldn't have to use it because there are good reviews on the cooling blanket. On reviewing it again it says "We cannot accept returns for changes of mind based on personal preferences, such as concerns about quality not meeting expectations, slight color variations, minor size differences, or individual scent preferences. For hygiene reasons, we are unable to accept returns on used items, particularly blankets and pillows." which means pretty much everything can't be returned and somehow I think they would find any excuse to not refund.
On receipt of the blanket I opened it and felt it and did not like the feel of the material. I asked to return it (I have not used it) and was offered a £10 refund or £15 credit in store. I replied saying I really didn't want to use it and they have replied now with the following....
Hi Melanie,
Thanks for getting in touch, and we appreciate your honesty.
Kindly note that, as outlined in our Terms & Conditions, items purchased during clearance events, Buy One Get One offers, or with store vouchers are excluded from our refund policy and are considered non-returnable and non-refundable.
Additionally, for hygiene reasons and in line with our return policy, we cannot accept returns for used items or based on change of mind — including matters such as personal expectations on size, feel, or quality."
Now they are offering only. £10 credit in store. Had I have known they were going to back out of a refund policy and not allow returns having just touched the blanket (not used) I would never have bought online. This to me is a company not to trust as others would immediately offer a return and refund.
Be careful as all their offers are clearance of BOGOFF which means you cannot return. I only bought one at their discount rate and apparently a return is invalid.
I very much doubt the blanket works, it feels like cheap nylon (the stuff blankets were edged in, in the 70s) I have bought a different one from another company which is much thinner, softer and as soon as you touch it one side feels ice cold. Not the case with the Comfy Sleepers Ice Cooling Calming Blankets and I can't imagine paying full price that they advertise on their website!
DEFINITELY NOT A TRUSTWORTHY COMPANY

Respuesta de Comfysleepers
I bought the cooling blankets on the BOGOF offer (my sister has one and I have the other). I've found rather than actively cooling, they don't retain heat. I use mine as a sofa throw as the sofa as the sofa is particularly bad for retaining heat and I was getting too hot sitting on it. Since using the cooling blanket, it's been significantly cooler and I don't overheat so easily. I've also found that if someone sits on it for hours and then walks away for a couple of minutes, the blanket doesn't retain their body heat. My sister says her dog has a proper active cooling mat but prefers the blanket and will purposely move from the mat to the blanket.
Pros:
* they disperse body heat as soon as you move
* they act as a useful blocker between a heat-retaining surface and you
* they are very silky to the touch
Cons:
* they are a bit "slippy" (they will literally start to slide between the cushions on the sofa), but you can simply adjust them every time you sit down
* they don't actively cool - they just don't retain heat
* the surface scuffs (I have rough skin on my feet and I can see where I normally put my feet just by looking at the surface of the blanket)
Overall, I'm happy with it because it does what I bought it for - stops me overheating while sitting on the sofa, and as a bonus, if anyone else sits there ahead of me, they won't warm up the seat for me.

Respuesta de Comfysleepers
It took longer to get the item than expected. I really like these blankets. I wasn't sure I was going to. I bought it for my 8 year old granddaughter. She absolutely loves it. It is so soft and cuddly. She get so hot at night. First come the covers off then the pajamas. Since it's buy 1 Get 1 free I then had one for myself and i really like it. I am going to order more for Christmas presents.

Respuesta de Comfysleepers
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.