Excellent service. My console was collected,fixed and returned within 1 week. I was kept up to date with progress . Pick up and drop of was safe and packaged well . Im very very impressed with this se... Ver más
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Excellent service. My console was collected,fixed and returned within 1 week. I was kept up to date with progress . Pick up and drop of was safe and packaged well . Im very very impressed with this se... Ver más
La empresa ha respondido
My console is around 8 years old and, knowing how fast technology changes, I didnt hold out much hope that it could be fixed. However it just took one phone call to the console care provider to sort... Ver más
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Best decision I made was taking out warranty via argos with console doctor. A great experience with DPD picking up console, fixed in two days and returned day after. I’m so impressed.
La empresa ha respondido
Console Doctor always do a great job keeping me updated with the repair process. Speedy collection and returns right from and to your door. Fixed the issues in no time !
La empresa ha respondido
Games Console Repair Service
Quayside i4, Albion Row, NE6 1LL, Newcastle upon Tyne, Reino Unido
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Ha contestado el 92% de las opiniones negativas
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Picked up my boys VR, kept in touch with when it would be fixed and returned. The VR is now back, thankfully and working better than ever, we have a very happy boy again. Would highly recommend.

Respuesta de Console Doctor

Respuesta de Console Doctor
We sent our ps5 off to be repaired after frequent overheating warnings. Arranging collection was easy and straightforward.
I took just over a week to be repaired but it was over Easter bank hols so to be expected. However once the device got to destination we received no other updates from console doctor until we got a message with a DPD delivery slot and the device was sent back to us. We have no idea if it was repaired, whether any faults were found.. nothing. Also the device showed as online most days it was at the repair centre which in its self isn’t too suspicious but it also showed a new game downloaded and 111 hours played, which is odd because no-one in my house had ever heard of this game before.

Respuesta de Console Doctor
picked up from my home quickly and returned within a week

Respuesta de Console Doctor
Brilliant!! My ps5 was collected the courier had special box for it so didnt need send in original packaging, box was lined with foam so it was safe from being damaged while in transit it was collected on wed and it was back to me by sat, I needed HDMI port fixing, they also cleaned the ps5 inside and gave me a new HDMI lead! Fantastic service 10/10 its like a brand new console. It arrived back safely packaged in air tight bubble wrap. No issues at all. HIGHLY RECOMMEN!!!

Respuesta de Console Doctor
fantastic repair quick and easy very good services thank you

Respuesta de Console Doctor
Ps5 after a week stick drift again

Respuesta de Console Doctor
Hi, I have my son's meta quest insured through D&G. My son is Autistic with developmentmental delay hence why I insured this £500 item. It was collected by DPD after I explained my son has broken one of the controllers for this item and it is now unusable as I am unable to purchase new controllers. I spoke with D&G who assured me this would be rectified. The item was returned as I sent it. My son was extremely distressed at this and my only option is to purchase a whole new meta quest. I need a controller as the device is not operational without the 2 remotes.

Respuesta de Console Doctor
I have sent my controller multiple times and each time it has been repaired and delivered to me fabulously. I am happy to extend my warranty and keep up the good work.

Respuesta de Console Doctor
Very quick turn around and console came as like new

Respuesta de Console Doctor
Had our oculus quest repaired a couple of times and ps5 always a fantastic service, they always send it back to us like brand new, and they are very fast, very prompt with delivery, and constant updates about repairs and deliveries, after all always very impressed and very happy with all of their repairs.

Respuesta de Console Doctor

Respuesta de Console Doctor
Picked up quickly and returned in a few days

Respuesta de Console Doctor
Really quick turnaround and problem resolved. Could be better with communication as it wasn't always clear what the stage of the repair was at. Nevertheless would defo recommend

Respuesta de Console Doctor
My experience with console doctor was fantastic. A very straightforward process, great communication and service.

Respuesta de Console Doctor
Whole process was simple and quick. Sent controller off received it back fully repaired within 3 business days.

Respuesta de Console Doctor
Hassle free collection and return service quick turn around of item for repair and good communication from start to finish thank you

Respuesta de Console Doctor
Absolutely amazing staff went above and beyond to help me with a request I had, and had a part shipped to my address for my console within 48hrs. Love the fact they use DPD for posting items too, as they as reliable and you dont have to wait in all day. But Console Doctor gets 10/10 for service from me.

Respuesta de Console Doctor
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