Cornerstone Opiniones 

691
TrustScore: 1.5 sobre 5

1,3

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I've been ordering from Cornerstone for quite a few years and on the whole have been happy with the products I have bought - mainly razor blades and face balm, and occasionally other products. I don't... Ver más

Valorada con 1 estrellas sobre 5

In have been a customer for over 10 years, and whilst the products are good, the customer service has seriously gone downhill. I have been taking the "Daily" vitamins for many years, but in Ju... Ver más

Valorada con 1 estrellas sobre 5

Handle is unusable in anything approaching soapy or soft water. Only handle i've ever seen that doesn't have a grip. Style over substance. Blades are good, other products average and expensive. Sha... Ver más

Valorada con 1 estrellas sobre 5

AVOID - they take your money and keep sending you junk AFTER you have unsubscribed - and AFTER they acknowledge you have unsubscribed. “Miriam” in what is laughingly called Customer Service categori... Ver más

Información sobre la empresa

  1. Vehículos y transporte

Información proporcionada por diversas fuentes externas

The Cornerstone of a great day.


Información de contacto

1,3

Muy malo

TrustScore: 1.5 sobre 5

691 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

1,3

Todas las opiniones

(691)

14 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Have tried all the free and discounted…

Have tried all the free and discounted offers (sad I know), but I always come back to Cornerstone.
Without ANY doubt, their products are the best, especially their blades.
Also, Customer Service is 1st Class.

28 de octubre de 2019
Opinión espontánea
Logotipo de Cornerstone

Respuesta de Cornerstone

Aw, thanks so much for the lovely review, Paul!

We're so glad that you're pleased with our products and service. That's wonderful to hear :-)

Valorada con 3 estrellas sobre 5

Not for me

The razors themselves are very high quality, and the ordering service was great.

Cancelling the subscription was also very easy

However I wont be using again, when ever I apply any pressure to my face with the razor, the blades fall off the stem of the razor.

11 de octubre de 2019
Opinión espontánea
Logotipo de Cornerstone

Respuesta de Cornerstone

It's such a shame to hear that you left the Cornerstone club, Chris.

It sounds like your handle may have been faulty, as the blades of course shouldn't fall off. Please do drop us an email over on help@cornerstone.co.uk, should you wish to receive a replacement.

Valorada con 1 estrellas sobre 5

CANCELLED YET STILL RECIEVED PACK & LOST RENT MONEY!

Received my starter pack and decided wasn't as good as what I was using so cancelled anymore BUT today another box turns up and my rent money has gone from my account??
If I had wanted to stay and pay I wouldn't have cancelled straight away so could now be homeless because of a mistake somewhere!!!!

5 de octubre de 2019
Opinión espontánea
Logotipo de Cornerstone

Respuesta de Cornerstone

I am sorry for the disappointment here especially as you thought you had cancelled your account. I can see my colleague spoke to you yesterday and we could not see any attempt to cancel your account before the order was sent out. We try to make clear we are a subscription service and always send a pre-warn email 5 days before you are due to be billed to give yourself time to cancel or amend your order. I'm sorry if you did not receive this, it might be worth checking your spam folder. I'm afraid we only received the request from you to cancel your account when the order had already been dispatched so we couldn't retrieve it. I'm sorry if this was not made clear to you that you are enrolling onto a subscription. We are happy to offer a full refund if the box is returned back to us (free of charge). If you have any further queries, please do get back in touch with the team at help@cornerstone.co.uk.

Valorada con 5 estrellas sobre 5

Just recently received my starter…

Just recently received my starter pack after only 4 shaves can safley say wont b returning to Gillette face scrub good as is shave cream

29 de septiembre de 2019
Opinión espontánea
Logotipo de Cornerstone

Respuesta de Cornerstone

That's so great to hear Colin! I'm so happy you're enjoying the Cornerstone shave, thanks for your review :-)

Valorada con 5 estrellas sobre 5

Love the products and so easy to manage…

Love the products and so easy to manage subscription and postpone deliveries whilst I still have plenty of stock.

20 de septiembre de 2019
Opinión espontánea
Logotipo de Cornerstone

Respuesta de Cornerstone

Thanks for the review, Mike! It's great you've been so pleased with things, and that you're finding your plan easy to manage :-)

Valorada con 5 estrellas sobre 5

Really good.

Really good.
High-quality products
Good Price
Would recommend

1 de septiembre de 2019
Opinión espontánea
Logotipo de Cornerstone

Respuesta de Cornerstone

Thank you so much for your review Adam, that's really wonderful to hear! :-D

Valorada con 5 estrellas sobre 5

Have tried 3 online shaving companies…

Have tried 3 online shaving companies so far and I have to say that Cornerstone is vastly superior to the others. The presentation of the razor and heads is superb and very professional, the weight of the razor is great and the personalization of the razor with initials is a great touch. Blades are very high quality, I shave every day and coming up to 3 weeks on the same blade. Hoped to find a cheaper shaving club that was as good as blade replacements aren't the cheapest, but I guess you get what you pay for...

15 de agosto de 2019
Opinión espontánea
Logotipo de Cornerstone

Respuesta de Cornerstone

Thank you so much for your lovely review Ian, I’m so pleased to hear you’re enjoying the Cornerstone shave! The team have worked really hard on that and will be so happy to hear your kind words :-)

Have a lovely rest of your day!

Valorada con 5 estrellas sobre 5

Oozes luxury

After my initial hiccup with the website I now feel compelled to submit a new 5 star rating. Having literally tried the rest, I now have had the honour of trying the best!!

Offering free personalisation is such a wonderful touch and the shaver is both stylish and hard wearing. The blade cover is a work of art and is securely held in place with a satisfying click! The shave foam (of which only a tiny amount is needed) covers the face effortlessly in a thick creamy coat. It feels really premium and smells stunning too! The rear blade is brilliantly angled to actually be of genuine use and gets under my nose perfectly!

I've tried all the shave clubs and was going to settle on Harrys. I'm glad I stumbled across Cornerstone and will definitely be sticking with them!

25 de julio de 2019
Opinión espontánea
Logotipo de Cornerstone

Respuesta de Cornerstone

Thanks so much for such a great review Jon! I have shared this with the rest of the team here at Cornerstone who are all chuffed. Happy shaving :-)

Valorada con 5 estrellas sobre 5

ABSOLUTELY STUNNINGG!!

ABSOLUTELY STUNNINGG!!

Right guy, bought this razor a few weeks back and holy sweet mother of God . POW! Cuts down those pesky facial hairs like a lawn mower on dry grass.

I'll add that I've tried numerous razors alot of gilletes and other types . Andd they just bring me out in rashes and spots or just don't give me that close cut shave I want. I don't know whether it's cornerstones shaving cream or there razor... maybe a combination of both hmm? Either way it does a perfect job, I won't complain.

It's superb close cut , the feel of the razor as you shave is all perfect . The weight and just the the minimalistic looks is spot on for me , I would not change anything about this razor!

Overall - 100% Recommend will change to the cornerstone family.

18 de julio de 2019
Opinión espontánea
Logotipo de Cornerstone

Respuesta de Cornerstone

POW! What an awesome review :-)

Thanks so much for such detailed, fantastic feedback. Don't forget, you can use your unique referral code so your friends and family can get £10 off their first order and £10 for you too!

Valorada con 5 estrellas sobre 5

Had read many reviews regarding…

Had read many reviews regarding Cornerstone and Harry's, like a sad man I went onto You tube and after watching various reviews decided to go with Cornerstone.

I am soo glad I did the shave is superb, quality and service are brilliant, I ordered one for my Dad for fathers day, his comment to me was wow, thank you great shave love it, I then went and bought one for my son

Customer service is superb, I had a voucher which I could not use for various reasons but Staff at cornerstone sorted it for me

So refreshing to have a company that values customer service, please keep it up Cornerstone and you will have our business for some time

John

19 de junio de 2019
Opinión espontánea
Logotipo de Cornerstone

Respuesta de Cornerstone

We are very happy you decided to trial us out and now you are sticking with us! Thank you so much for also getting your dad and son onboard too. Don't forget you can use your unique referral code when recommending friends and family so they get £10 off and you do too :-)

Valorada con 5 estrellas sobre 5

Love this - great product and branding!

Love this, great product and brand! Once you switch from Gillette and their over-engineered products paraded around by over-paid footballers, you'll never go back. I tried the other shave clubs - Harry's, Bic shave club, Dollar Shave Club, but this is far superior. Super sharp blades, beautifully packaged and conveniently delivered. Also like the new range, particularly the ED tablets. Hope you'll make other products that are awkward to purchase... :)

4 de junio de 2019
Opinión espontánea
Logotipo de Cornerstone

Respuesta de Cornerstone

Thank you so much for taking the time to share your lovely feedback Tom! Your kind words mean a lot, it’s so great to hear that you love our products and brand :-D It's also great to hear that you like our newer products. Do keep your eyes peeled, condoms will also be available in the very near future!

Valorada con 5 estrellas sobre 5

I received my cornerstone order today…

I received my cornerstone order today and have just used it so my review is based on the initial use only. I purchased the shave cream, shave gel, deodorant, face scrub, multivitamins and post shave moisturiser. I’m not particularly keen on the shave cream, however I’ve always used gel so would not write it off just yet. Firstly the packaging looks good and although there’s quite a lot of it it is recyclable which is fine so it’s not a issue. The handle looks the part but for me it wasn’t the most comfortable, might just take some getting used to as I’ve only ever used the most popular brand before. The blade is really good and effortlessly glided through my 3 day stubble, I did notice that the blade didn’t clean too easily but that could of been due to my coarse hair mixed with the shave cream, however I would say it was better than the brand I’m used to by far. I have used the face scrub and there’s no issues there. One thing I really did enjoy is the post shave moisturiser, it smells amazing and left my face feeling soft and refreshed. The shave cream wasn’t the best for me however I normally use gel so that’s probably the only reason. All in all i am happy with my order and would order again. Not sure where the negative reviews come from? But I guess you can’t keep everyone happy. P.s cornerstone if you’d like to send me the wash bag foc for such a honest and wonderful review I’d not say no 😉 I’d really love one but can’t stretch that far at the moment

22 de mayo de 2019
Opinión espontánea
Logotipo de Cornerstone

Respuesta de Cornerstone

Thank you for such a detailed review Jason! So happy you like our recycled packaging, blades and moisturiser. Sorry to hear about the handle, it can take a little of getting used to so please bear with us! You are right, we can't keep everyone happy but seems we are keeping a lot of them happy at least!

Valorada con 5 estrellas sobre 5

Efficient & quick delivery. A great shave

Efficient & quick delivery, a great shave and well priced.

The silver handle provided with my first order is solid, a perfectly balanced weight and looks great, especially with the free personalisation.
The shave foam & scrub, I tend not to use as I've use the same brand for 12 years with no issue so I can't comment on those.

The flexibility with your subscription is good, add or remove any product at any time, delay orders, hurry through orders and cancel at any time.

The one slight problem I did encounter with an order was rectified promptly and professionally by the customer services team.

16 de mayo de 2019
Opinión espontánea
Logotipo de Cornerstone

Respuesta de Cornerstone

Thanks so much for taking the time to share your feedback Bradley! I’m so glad to hear that you’re enjoying the shave and the flexibility of your plan. The customer care team will be thrilled to hear your kind words :-)

Valorada con 4 estrellas sobre 5

Good razor

Good razor, blades arrive on time (cancelled subscription at moment as I have plenty).

There was an issue when the blades were posted somewhere else other than my place, but they fixed that problem

£14.00 for 6 blades? Good value? Depends what you are looking for. I have this as a supplement travel razor as I use DE razors which blow away ALL companies that supplies catridge blades. You get a better shave, save tons of money as £15.00 will cover one year supply - easily.

Back to Cornerstone. Can't fault the company, but you get a better shave with a DE everyday of the week.

Response to Cornerstone

Thank you for an individual response as opposed to a cut and paste jobby.

Yes - the DE is not easy to master for the uninitiated. Glad to say, I am there.

Your razors - cannot fault them. They last a longer than Gillette

16 de abril de 2019
Opinión espontánea
Logotipo de Cornerstone

Respuesta de Cornerstone

Thanks for taking the time to leave us a review, Ant! We're glad to hear that you're liking the shave and that our care team were able to help you out. You're right that DE razors tend to be cheaper. It can be difficult to master the single blade technique - we think ours gives the same great shave! We do understand that it’s ultimately a matter of personal preference though :-)

Thanks again for your feedback, and feel free to get in touch if we can be of any help.

Valorada con 5 estrellas sobre 5

I have been using corner stone for a…

I have been using corner stone for a year now an I absolutely love this company 1st class products an customer service is 2nd to none I highly recommend them.

10 de abril de 2019
Opinión espontánea
Logotipo de Cornerstone

Respuesta de Cornerstone

Thanks so much for the lovely feedback Sharon! I’ve passed your kind words onto the rest of the team :-)

Valorada con 1 estrellas sobre 5

Terrible razor but the handle is nice…

These don’t cut well at all and caused me razor rash. Not sure were all the good reviews come from? They must have skin like leather. Not a patch on the leading brand.

10 de abril de 2019
Opinión espontánea
Logotipo de Cornerstone

Respuesta de Cornerstone

Hi Jamie, thanks so much for taking the time to give your feedback. I'm so sorry you found your blades were not up to scratch - that must've been disappointing. I hope your rash is speedily recovering. Please get in touch with our care team - help@cornerstone.co.uk - we will be happy to look into this for you and help you out.

Valorada con 5 estrellas sobre 5

Excellent products

Excellent products
Fast delivery
Also like the fact you can pick and choose dates for delivery and what products you can choose

1 de abril de 2019
Opinión espontánea
Logotipo de Cornerstone

Respuesta de Cornerstone

Thanks for the review Steven, so chuffed that you are pleased with the products!

Valorada con 4 estrellas sobre 5

Decent shave and comfortable handle

Decent shave and comfortable handle. The blades improved massively with a beard trimmer.
A little gripe is that the blades only last 3 shaves maximum, and I shave regularly so not long hair.

29 de marzo de 2019
Opinión espontánea
Logotipo de Cornerstone

Respuesta de Cornerstone

Thanks for the great review Matty! Sorry to hear your blades aren't lasting too long though - we'd generally expect them to give you more than three shaves, so please do get in touch if you don't see some improvement over the next few weeks.

Valorada con 4 estrellas sobre 5

Initial deliver arrived in good time

Initial deliver arrived in good time. Impressed with the quality and the introductory offer. Delivery dates can be amended to suit and I would definitely recommend this to others.

18 de marzo de 2019
Opinión espontánea
Logotipo de Cornerstone

Respuesta de Cornerstone

Thanks for the feedback Mr Downer. Glad you are impressed with the quality. :-)

Valorada con 5 estrellas sobre 5

A Great Start To My Day

A great service for all my toiletry supplies. Great quality products, razor blades are on par with big brands and there's a good range of toiletries to choose from. (Though I wish they'd stop sending me emails about their ED products... I don't need them!)

Some product prices are marginally higher than you'd pay for an equivalent product in a supermarket but the fact that I never have to think about adding them to my shopping or going out specifically to buy them far outweighs the marginal cost difference.

Overall, very happy with the service.

16 de marzo de 2019
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más