Cornerstone Opiniones 

691
TrustScore: 1.5 sobre 5

1,3

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I've been ordering from Cornerstone for quite a few years and on the whole have been happy with the products I have bought - mainly razor blades and face balm, and occasionally other products. I don't... Ver más

Valorada con 1 estrellas sobre 5

In have been a customer for over 10 years, and whilst the products are good, the customer service has seriously gone downhill. I have been taking the "Daily" vitamins for many years, but in Ju... Ver más

Valorada con 1 estrellas sobre 5

Handle is unusable in anything approaching soapy or soft water. Only handle i've ever seen that doesn't have a grip. Style over substance. Blades are good, other products average and expensive. Sha... Ver más

Valorada con 1 estrellas sobre 5

AVOID - they take your money and keep sending you junk AFTER you have unsubscribed - and AFTER they acknowledge you have unsubscribed. “Miriam” in what is laughingly called Customer Service categori... Ver más

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1,3

Muy malo

TrustScore: 1.5 sobre 5

691 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,3

Todas las opiniones

(691)

14 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Absolutely spot on.

I’ve been a Cornerstone convert for almost 3 years after 30+ years of using Gillette. I only shave once a week (a perk of being retired!) and I cannot recommend Cornerstone highly enough. Not only do I get a far superior shave (I had to shave twice with Gillette whereas with these I only need to make one pass) but the customer service is top drawer. The handle is in my opinion every bit as important as the blade in terms of getting such a close shave, and they’ve really thought outside of the box with this one. It’s a 5* from me!

27 de septiembre de 2021
Opinión espontánea
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Respuesta de Cornerstone

Aw thanks so much for the kind words, Paul! It's great to hear that our products have made such a difference for you :-)

Valorada con 5 estrellas sobre 5

A really good product and service

A really good product. I have very sensitive skin and despite shaving for decades I am very susceptible to razor burn I have tried many products but the shaving gel from Cornerstone is the best and also very reasonably priced. The after shave balm is particularly good for sunburn and the exfoliant is very effective and not brutal like some. I never seem to finish the moisturiser though. I have had to contact customer support but only once when I moved to France and needed to change my address, they were fast, friend and efficient.

30 de agosto de 2021
Opinión espontánea
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Respuesta de Cornerstone

Thanks for the lovely review, Gareth! It's so great to hear that our products have made such a difference for you, particularly as you've tried lots of alternatives. It's also good to know that the care team were able to help you out when needed :-)

Thanks again, and feel free to get in touch if we can be of any help in the future.

Valorada con 2 estrellas sobre 5

The spring mechanism in the blade does…

The spring mechanism in the blade does not last well so you end up having to replace the handle

15 de julio de 2021
Opinión espontánea
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Respuesta de Cornerstone

Thanks for taking the time to leave a review, Iain! It's a shame to hear that you ran into issues with our handle and have had to replace it. If you haven't already, please feel free to get in touch with our care team at cornerstone.co.uk/help who can assist you with this

Valorada con 5 estrellas sobre 5

Amazing customer experience

Amazing customer experience, there was an issue with my delivery which they rectified and was amazing to deal with! I highly recommend this product and service!!

12 de julio de 2021
Opinión espontánea
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Respuesta de Cornerstone

Thanks for the lovely review, John! It's great to hear the care team were able to help you out :-)

Valorada con 5 estrellas sobre 5

Really good

Customer service is always amazing, and you don't feel like you're trapped in an online subscription as they make it super simple to adjust the frequency of your deliveries and always warn you before they take the money out your account. I really like the handle and blade - gives a really good shave.

12 de julio de 2021
Opinión espontánea
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Respuesta de Cornerstone

Thanks so much for the review, Adam! We're so glad that you've been pleased with things so far and that you've found the subscription easy to manage :-)

Valorada con 1 estrellas sobre 5

Poor quality handle metal has gone bad!

They still not bothered to sort out their mess that they have created
Update I have emailed them and still they can't be bothered to deal with poor quality products.

Poor quality handle metal has gone bad!

1 de julio de 2021
Opinión espontánea
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Respuesta de Cornerstone

That's a shame to hear, Clive! If you haven't already, please get in touch with our care team at help@cornerstone.co.uk, and they can arrange a replacement for you

Valorada con 5 estrellas sobre 5

Outstanding

First-class products across the range matched by thoughtful, professional, and effective service. Overall - outstanding.

28 de junio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

3 years and so far so good for me

3 years and so far so good for me. Decent products and prices . Very reliable. I had an issue this month , being sent items without the usual email warning. It was dealt with within hours via email and I was given a refund. After my experiences with online companies recently, this one maintains a good all round quality service. Please keep it up!

18 de febrero de 2021
Opinión espontánea
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Respuesta de Cornerstone

Thanks so much for the lovely review, Ned! We're so glad to hear you've been happy with things so far, and that we were able to help you recently when something went wrong :-)

Valorada con 5 estrellas sobre 5

The Body Wash has reduced from 400ml to…

The Body Wash has reduced from 400ml to 300ml but the price has stayed the same. Why

11 de febrero de 2021
Opinión espontánea
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Respuesta de Cornerstone

Thanks very much for the review!

Apologies for any disappointment caused by the change in size of our body wash - it proved to be a very popular product and while we would have liked to keep things as they are, I’m afraid our supplier could not provide us with the same container going forward.

Unfortunately the manufacturing costs for us have not changed, which is why we haven’t been able to offer a reduced price for our members, much as we wanted to.

Valorada con 5 estrellas sobre 5

I have used Cornerstone for years now…

I have used Cornerstone for years now and have no intention of changing. I did however find myself a little overstocked on blades. I was expecting to find that there was nothing I could do about it, or that to change my order would be the most difficult thing ever - as many websites do nowadays. However, it was pleasantly simple and straightforward. It's things like this that demonstrate that this is a business that cares about it's customers!

25 de enero de 2021
Opinión espontánea
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Respuesta de Cornerstone

That's great to hear, Andrew! Thanks very much for the review. We're glad you found your deliveries easy to reschedule :-)

Valorada con 5 estrellas sobre 5

Absolutely the best I have ever used

I have been sold on their products for some time now and will continue. Living in South Africa, COVID caused me to buy locally for a while as SA attempted to sort out their postal (not so)-service. You never know how good something is until you don't have it. Blades give best shave and last forever, love the pre-gel and post balm. I am starting to try some of their other products.

2 de diciembre de 2020
Opinión espontánea
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Respuesta de Cornerstone

Thanks so much for the lovely review, Jim! It's really great to hear that our supplies have made such a different for you :-)

Valorada con 5 estrellas sobre 5

Utterly brilliant razor

Utterly brilliant razor. Blades stay sharp forever. I tried Harry's at the same time and their blades rusted in the first few days.The Cornerstone razor gives a brilliant shave and is really nice to use. Shaving has become a lot more enjoyable. The gel and balm are also brilliant. Can't recommend this product and this company any higher. Buy with absolute confidence.

9 de julio de 2020
Opinión espontánea
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Respuesta de Cornerstone

Hi Mathew, thanks ever so much for your lovely review! I’m so pleased to hear that you're enjoying the Cornerstone shave, it’s fantastic to hear that you would recommend us too :-)

Valorada con 3 estrellas sobre 5

Good Product - Bad Marketing Preferences

Good product, can't fault it - but the 50 emails a week from "Lucy at Cornerstone" despite updating marketing preferences has annoyed me enough to jump ship.

Irritatingly, everytime you make an order it changes the preferences (I was doing this as the subscription timings didn't suit my frequency of needing new blades). Would happily come back if and when this is sorted, but for now I am trying Harry's!

13 de junio de 2020
Opinión espontánea
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Respuesta de Cornerstone

Hi Stefan, really sorry to hear this!

Your email preferences should never be affected by orders that you place, so this does sound highly unusual.

If you haven't already, please do drop the team message at help@cornerstone.co.uk

Valorada con 5 estrellas sobre 5

The best thing about the blades is how…

The best thing about the blades is how long they last, they stay sharp a lot longer than the various other brands I've tried. The design is a good compromise between size and comfort, I've used some of the types with bits of rubber and gel etc but they too bulky, the cornerstone design is slim enough to be easy to use (up under your nose for example) but smooth enough with the lubricating strip (which also lasts for ages) at the top to be a comfortable shave. 5 stars.

11 de mayo de 2020
Opinión espontánea
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Respuesta de Cornerstone

Thanks so much for the lovely review, Tom!

It's great to hear you've been so impressed with our blades, particularly as you've tried some alternatives as well :-)

Valorada con 5 estrellas sobre 5

Absolutely the best!

Absolutely the best!
Cornerstone is without doubt THE best shave I have ever had. I've used Gillette, Wilkinson sword, Harry's and more to try to find the best. Well I don't need to look any more. After more then a year of using their products and service I couldn't praise them enough. The detail put into the design of your blades is awesome and I truly feel this is the best shave you can buy right now.

18 de abril de 2020
Opinión espontánea
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Respuesta de Cornerstone

Thanks so much for the kind words, David! It's great you've been so impressed after trying a few different brands as well :-)

Valorada con 5 estrellas sobre 5

Great product and service

Great product and service. Website easy to navigate (direct cornerstone site) all options displayed in an easy to understand layout. Additional products offered but not pushed on you. Once ordered Cornerstone will update you on your order status. Product itself, amazing. I have very sensitive skin, and all razors cause me irritation, except this one. Glides smoothly, no repeated shaving to get missed areas. Handle is well balanced, and if ordered online directly with Cornerstone, they will personalise the handle. I would definitely recommend this subscription service and additional products, aftershave palm and shaving gel.

8 de abril de 2020
Opinión espontánea
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Respuesta de Cornerstone

Thanks so much for the lovely review, Stuart! It's great to hear that you've been so pleased and that you got along with our razor :-)

Valorada con 5 estrellas sobre 5

Great products

Great products. Razor is better than any I've used before and easier on my skin

29 de marzo de 2020
Opinión espontánea
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Respuesta de Cornerstone

Aw, that's so great to hear Euan! Thanks for the review :-)

Valorada con 5 estrellas sobre 5

Cornerstone - better all round.

I chose Cornerstone after monitoring my razor use for a year, with a big brand-name.
My new razor came through, a good, solid, well-shaped metal handle that sat neatly in my hand.
The shave is as good if not better than my previous one. It lasts about as long. Also the handle never appears stained or dirty, a rinse in water suffices to make it clean. The blades also are always clean and fresh-looking.
I also like the plastic cover for the blades.

20 de noviembre de 2019
Opinión espontánea
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Respuesta de Cornerstone

Hi Jim, thanks so much for your lovely review! It's great to hear how well you're getting on with the Cornerstone shave :-)

Valorada con 5 estrellas sobre 5

I'm officially a convert!

I have always been Gillette for as long as I can remember shaving for and decided to give a subscription service a go. I previously tried another service before Cornerstone who then decided to transfer solely to Amazon thus negating what I wanted in a service that would periodically send out replacement blades etc.

I decided to shop around for an alternative and gave Cornerstone a go. The deciding factor for me was a) they provide a £10 off your first order and b) they are a UK company - the added bonus of an engraved razor wasn't a bad draw either!

I can honestly say that I am impressed with the shave. I have read reviews about the blade falling off and what have you, but for me, I've not been let down and find the shave very smooth, it just glides along the skin.

5 stars for your excellent product and I'm hopeful of a continued quality service from yourselves.

Keep up the great work!

7 de noviembre de 2019
Opinión espontánea
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Respuesta de Cornerstone

Aw, thanks so much for the lovely review!

We're so glad you're pleased with the shave and that you find it's better than your previous razor.

If anything comes up in the future, or you have any questions, feel free to get in touch with us :-)

Valorada con 4 estrellas sobre 5

Excellent products

Excellent products, I am a convert. Blades very very good, and both the gel and shave cream are outstanding. The best product is the post shave balm, which smells so good that it's the main reason I shave!

The only downside for ot giving this a 5 star review is the handle. Absolutely beautifully designed and weighted, but mine seems to malfunction now and let the blade come off on a regular basis - not sure if it's the plastic lugs struggling or some build up of limescale (which I've tried to remove). I have had it a while but it's the only disappointment from what is a fantastic product and company.

3 de noviembre de 2019
Opinión espontánea
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Respuesta de Cornerstone

Thanks so much for your lovely review, Andy!

It's great to hear that you're loving the Cornerstone shave. I'm ever so sorry about your handle though. It definitely sounds like your handle is now faulty and needs replacing. Please drop the care team a line when you have a chance, over on help@cornerstone.co.uk. We'll get this sorted for you as soon as possible :-)

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