Well Cornish cream teas/hampers have been a life saver for me as suffering very painful arthritis I can’t get to many shops for gifts so my friends and family including ourselves have thoroughly e... Ver más
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I wanted to do something extra for my Sisters Birthday. I am the only one who dislikes Cream so your advert was well timed. The website was easy to use, the choice was amazing and the value and serv... Ver más
the delivery date selcection is a bonus, delivery company give you a time slot, the hampers are delicious I have sent several as gifts for birthday's, xmas and also to spoil me and my husband. The sco... Ver más
I have received these as gifts and sent a few. Absolutely gorgeous. Fresh ingredients in both the cornish pasties which are delicious and the scones with beautiful strawberry Jam and clotted cream.... Ver más
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Father’s Day afternoon tea
I ordered the Father’s Day afternoon tea for my husband and he absolutely loved it. Everything arrived safely and was very fresh. He reports that the pasty in particular was delicious (there was no sharing and it was gone before I could try to snaffle any so I will have to take his word for it!) Great value too!
It was a gorgeous perfect Father’s Day…
It was a gorgeous perfect Father’s Day surprise and totally unexpected xxxx presentation was fabulous and everything was so tasty 🫶💙 thank you so much xxx
We ordered the father's day cream tea…
We ordered the father's day cream tea hamper which had 2 pasties scones jam clotted cream tea and coffee i can honestly say it was all tasty but the scones were heavenly they were beautifully light you could really tell that they were freshly hand made and not mass produced and the packaging is so funny it was worth it for that alone
Royal Mail Delivery a Day Late
Ordered one of the Fathers Day hampers and selected the deliver day as the day before as their website said 2-3 days shelf life. All the confirmations said it was going to arrive the day before. I got a dispatch email for the Friday with 24hr Royal Mail delivery. That was their mistake - using Royal Mail. Of course it didn't arrive on the Saturday at all and instead was going to arrive at some point on Sunday, "helpfully" some time between 10.45am and 4.45pm which meant all Fathers Day plans went out the window because we had to wait in for the late delivery. When it arrived a day late in the heat the freezer pack was liquid and warm so then I couldn't trust the food, especially the steak pasty was safe to give to my dad.
Happy Dad
Ordered for father's day it was received on the Saturday morning as fresh as when it was despatched. The cornish pasties are honestly the best I have had in a long while and the scones went down a treat very light and fluffy. It was honestly the best present my husband could have got, the jam was lovely and obviously the clotted cream well what's no like about that. Together with the tea and coffee the perfect present will definitely by ordering again
I am extremely disappointed with both…
I am extremely disappointed with both the delivery of my Father’s Day hamper and the company’s response to my complaint.
This was purchased as a special gift, but the parcel was left unattended on my doorstep during a heatwave. I did not receive any tracking emails or delivery notifications, despite being told that tracking had been provided. I have checked both my inbox and spam folder and have asked the company to provide proof that these notifications were sent.
My biggest concern was the condition of the food. Whilst the pasties had ice packs, other perishable items, including the cheese and clotted cream, did not appear to have been adequately protected from the high temperatures during transit. I did not feel it was safe to consume the contents.
I have ordered from this company before without any issues, which makes this experience even more disappointing. Rather than addressing my concerns about the packaging and food safety, customer services simply referred me to their terms and conditions and stated that it was my responsibility to track the parcel.
A company selling perishable food should ensure it is packaged appropriately to remain safe during delivery, particularly in extreme weather. I expected far better customer service and a willingness to investigate what had gone wrong, especially given that this was a Father’s Day gift.
Sadly, based on this experience, I would not order from them again.
Ordered a pasty hamper at £28.99 for my…
Ordered a pasty hamper at £28.99 for my Father in Law for Fathers Day.
We live in the South, he lives in the North, so we couldn't get to see him.
We've ordered hampers before from another company with no problems.
Unfortunately that company couldn't deliver until after Father's day.
So ordered from Cornish Cream Teas as they could deliver Saturday 20th June.
My Father in Law never received his hamper.
On messaging Cornish Cream teas Rebecca replied it was lost in transit and due to the heat wave they couldn't deliver until the following Saturday.
Well what a disappointment.
The pasties were dry and cracked the scones were rock hard.
A waste of time and money.
If I could give zero stars I would.
Absolutely delicious pasties and cream…
Absolutely delicious pasties and cream scones in a very snazzy box, love it.
We as a family love everything Cornwall!
We as a family love Cornwall, along with proper Cornish pasty’s, “Cornish cream teas” (Jam first) and The Fishermen’s friends!
We have now had around four hampers from Cornish cream teas and the whole process from ordering to enjoying has been brilliant, the communication of posting and delivery, and the actual products themselves are so good.
So we can definitely recommend Cornish Cream teas!
Thank you,
I have ordered 3 or 4 times from this…
I have ordered 3 or 4 times from this company now and everytime been outstanding . Always arrived on time and packaging really good . People I’ve bought for loved them . Will be ordering again 😊
I Ordered the Father’s Day box which…
I Ordered the Father’s Day box which came with nearly 2 of everything, and paid a really good price. However it did get lost in transit so didn’t arrive on the day, so emailed them and they replied straight away and got the problem sorted ASAP which I really appreciate.
Excellent customer service
Food tasted good. Bought 2 father's day boxes. My dad loved his and said he enjoyed it and my husband sad the scones were lovely to eat. Had an issue with Royal Mail and my husbands box taking an extended trip round the UK and emailed at the weekend not expecting a reply until Monday but Rebecca emailed back straight away trying to sort the issue. A replacement box was sent and couldn't fault the customer service.
Order arrived 5 days late stunk and…
Order arrived 5 days late stunk and gone off emailed multiple times was lied too disgusting customer service
Father in law surprise
From ordering to delivery a first class service. Packaged arrived within the time allocated. Quality of the food was perfect no damgage all remained fresh meaning nothing was wasted.
Great surprise
Great surprise. Father’s Day gift. Loverly Cornish Pasty. Having lived in Bodmin for 12years upto 2018 . I know a great pasty.the cream tea was lovely and good to see your support of local companies.
Excellent
Excellent - sorted a small issue very quickly and sent replacement
Superb
Superb! All things Cornish, lovely and fresh. A proper Cornish Cornish Pasty. A lovely Father’s Day treat 🥰
"Dad" Cornish pasty
Just had my fathers day "Dad" Cornish pasty. How do I go back to eating supermarket ones?
The new phrase being: "once you've gone Cornish, you cant go back."
Have pasties been ruined for me because no others will be as good?
Quite possibly.
Was supposed to be a Father day gift…
Was supposed to be a Father day gift from my daughter who 4 weeks prior to the day. She had to chase the gift which had not been processed. Arrived twp days late and the pasty was damaged. This the second and final order we will be placing.
Excellent Customer Service
I could talk about the quality of the product, but want to focus on the excellent customer service I have received.
I purchased something for Father's Day and Royal Mail delivered to the wrong address. The team responded to my concerns very quickly and were proactive in providing a solution.
After a quick investigation a replacement was sent out & my Dad loved it.
Thank you
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