Cosme Paradise Opiniones 

323
TrustScore: 1.5 sobre 5

1,4

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Two free gifts were supposed to come with the purchase, but no sign of them. I'm not concerned at the loss, as these were just small items and didn't influence my purchasing decision at the time... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

I was informed that my order was shipped on the 8th October 2013, with the tracking number RC900575361HK. I placed my order on the 29th September, over a week prior to my order being shipped. I was... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I placed this order on 30th July and I have still received no confirmation that it has been shipped! I could forgive that if the parcel had been delivered but no sign or siting of it here in Weston s... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Placed my 1st order with them Nov'13, product never Delivered n when asked 4 Refund, was given lots of Excuses n kept Stalling as well as Don't really bothered 2 Respond 2 Emails until I Wrote... Ver más

La empresa ha respondido

Información sobre la empresa


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1,4

Muy malo

TrustScore: 1.5 sobre 5

323 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,4

Todas las opiniones

(323)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Price,Service and Product range...OUTSTANDING

I just happened upon this site while looking for shaving balm and to my surprise I found this site which had the most extensive range of products you could imagine. Within 7 days of ordering the items were delivered to my door and the products were superb. I will do a lot more shopping here.

24 de octubre de 2013
Opinión espontánea
Valorada con 1 estrellas sobre 5

Lost or delayed?

I have placed my order on the 18th of Oct 13, and received a confirmation email telling me when order is dispatched I will get another email with the tracking number. I live in Melbourne, so order should arrive 4-6 days as stated on the website. I can understand delay due to transition, but it is rather frustrating I have received no updates on my order even though my money have already been taken out of my account. I am more disappointed at the fact that I emailed Cosme paradise regarding my order, and no one has replied me after 2 working days. I am tried to call, but as its oversea to the store, the number provided is invalid for me. I can only pray my order has been delay not anything else cos I simply cannot do anything about it. Lucky I bought other products on other websites (Cosmetic Now and Oz Cosmetic, which have already arrived yesterday).

My order # is 100005264.

Not satisfied at the speed, and very upset with the customer service. If I could give 0 stars, I would. Worst online shopping experience ever.

24 de octubre de 2013
Opinión espontánea
Logotipo de Cosme Paradise

Respuesta de Cosme Paradise

Dear Annie,

Thank you for your feedback , please kindly accept our sincere apologies for the late reply , the item you ordered - Aramis Lab Series Instant Moisture Gel (Oil Free) 50ml/1.7oz x1 is currently out of stock and the new stock will be arrived within this week , we will ship it out and update the tracking information to you ASAP.

Sorry for any inconvenience caused and thank you for your understanding.

Please don't hesitate to contact us by email cs1@cosmeparadise.com

Best Regards,
Cosme Paradise

Valorada con 2 estrellas sobre 5

Promised Free gifts weren't provided with the purchase

Two free gifts were supposed to come with the purchase, but no sign of them.

I'm not concerned at the loss, as these were just small items and didn't influence my purchasing decision at the time ... but I think it really comes across as dishonest when something is promised to the consumer but never sent.

22 de octubre de 2013
Opinión espontánea
Logotipo de Cosme Paradise

Respuesta de Cosme Paradise

Dear Kane,

Thank you for your feedback , please kindly note we have shipped the free gift separately by airmail on 19-Oct , we think it will arrive soon.

Please don't hesitate to contact us anytime if you have any enquiry.

Best Regards,
Cosme Paradise

Valorada con 5 estrellas sobre 5

Exceeded all expectations!

Such a fantastic website, very easy to find what you're looking for. The prices are amazing and I was able to find products that are not stocked in Austrslia. Really fast shipping too x

18 de octubre de 2013
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fast shipping, Afforable prices

Cosmeparadise is a trusted site that offers great affordable discounts and also nice and quick shipping that requires a signature which will ensure you a safe delivery.

18 de octubre de 2013
Opinión espontánea
Valorada con 4 estrellas sobre 5

Happy with my purchase

I was shopping around and comparing prices of the item I wanted and found Cosme Paradise had the best results by far.
I'm happy with my purchase and would definitely buy from them again, although it took a while to be shipped (a couple weeks or so) and my free item I received with it was broken.
But all in all I like this website

16 de octubre de 2013
Opinión espontánea
Valorada con 3 estrellas sobre 5

customer service - good

i had an incorrect product sent to me. once i let them know they agreed to send out the right product and let me keep the incorrect product aswell.

very apologetic and i appreciate how easy this was to rectify!

would use again.

16 de octubre de 2013
Opinión espontánea
Logotipo de Cosme Paradise

Respuesta de Cosme Paradise

Dear Renae,

Thank you for your feedback and understanding.

Once again ,please kindly accept our sincere apologies for the inconvenience caused .

Please don't hesitate to contact us anytime if you have any enquiry.

Best Regards,
Cosme Paradise

Valorada con 5 estrellas sobre 5

WOW A PRODUCT THAT REALLY WORKS !

I COULDN'NT BELIEVE MY EYES, LITERALLY, WHEN MY EYELIDS ACTUALLY LIFTED WITH THE BREMENN UPPER EYELID LIFT. I 'M 60 AND NOTHING I HAVE USED ON MY EYES HAS WORKED UNTIL NOW. I'M SO GLAD I FOUND IT ON COSMEPARADISE. AND DELIVERY TO AUSTRALIA WAS WITHIN 2 WEEKS WOW FOR BOTH !

16 de octubre de 2013
Opinión espontánea
Valorada con 5 estrellas sobre 5

The only place to buy perfume.

I'd never bought fragrances online before. So I was a bit unsure as to the product quality and the whole procedure. I was very pleasantly surprised the product was perfect and at such a great price. I will be buying again.

16 de octubre de 2013
Opinión espontánea
Valorada con 4 estrellas sobre 5

Overall it's a good online shopping site

It's good shopping website in general just hope it can arrange the shipping a bit quicker after customers have ordered and paid. I had waited for more than one week after my order acknowledgement until the parcel was sent out from HK.
Their response was quick when I checked with them on my order status.
Thanks.

16 de octubre de 2013
Opinión espontánea

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