CosmoStore Opiniones 119

TrustScore: 1.5 sobre 5

1,5

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I ordered a Cosmo backpack in October with shipment insurance for a 5 to 12 day delivery window. The bag never came. I contacted the company numerous times. It wasn't until I got another company invol... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I placed my order #709432 on June 30th, made a payment the same day. I have received yest a tracking number that even the Logistics Company couldn't find on system. I wrote more than 5 messages th... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Day 5 following ordering a bag from them. Emails say they provide automatic tracking. No tracking number provided yet. No phone number, only an email address. Feels like i'll be calling my cred... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I placed my order #706491 on Sep 27th, made a payment the same day. Till now (Oct 6th) the order status is still "processed by manager", I haven't got the confirmation of payment (the amount more th... Ver más

Información sobre la empresa

  1. Tienda de cosméticos

Escrito por la empresa

CosmoStore is an online cosmetics store offering a wide selection of high-quality skincare, makeup, and fragrance products. We take pride in providing access to a diverse range of popular cosmetic solutions from leading manufacturers. Our team aims to offer convenience and security in your shopping experience, allowing you to enjoy beauty and self-care with confidence and pleasure. Welcome to the world of cosmetics and beauty with CosmoStore!


Información de contacto

1,5

Muy malo

TrustScore: 1.5 sobre 5

119 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele tardar más de 1 mes en responder

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent

I ordered Lancôme skin care , the shipment arrived during less than one month , packaging was great and products original .

18 de enero de 2021
Valorada con 5 estrellas sobre 5

Very good

Originally left a bad review because i got mixed up with another company i was also expecting a delivery from! Sorry about that.

Delivered in time in perfect condition, good service!

15 de enero de 2021
Logotipo de CosmoStore

Respuesta de CosmoStore

Dear Customer.
The parcel for your order has been delivered. Last status: Deliver item (Inb) 14 December 2020 Udhaybah post office. Please contact us if you haven't received your package.

Valorada con 5 estrellas sobre 5

I was very skeptical when I ordered my…

I was very skeptical when I ordered my cosmetic products from Comostore in Hong Kong. The Internet page looks as if it could be a scam with the usual spelling errors etc. The confirmation I received via E-mail also looked dodgy. Payment was made via PayPal and credit card combined.
But the product arrived in Luxembourg in prime condition, on time and without ayny custom duties to be paid.
My worries were put to shame.
I can highly recommend Comostore and their products. Shipping costs are more than reasonable and they sell products which it is hard to find anywhere else. I purchased a product from a Canadian manufacturer and it’s exactly like the one I bought in the US.
Thank you for excellent service

14 de enero de 2021
Logotipo de CosmoStore

Respuesta de CosmoStore

Dear Customer.
Thank you for your feedback.

Valorada con 5 estrellas sobre 5

Everything was superb

Everything was superb! The website, the shipping, the product and the overall experience was beyond satisfaction.

14 de enero de 2021
Logotipo de CosmoStore

Respuesta de CosmoStore

Dear Customer.
Thank you for your feedback.

Valorada con 1 estrellas sobre 5

Horrible service. I have not got the goods yet after 1.5 months

Horrible service! I have not got my item yet even after almost 1.5months..

They claimed they will deliver in 14 to 25 days and it’s past a month the item has not been delivered yet. When I checked now they have changed the delivery time to 45 days with no reason, but repeatedly reply the same message without a proper response. They hardly respond.

I bought this item as a surprise gift and the surprise is ruined. They didn’t give any attention at all. The most pathetic and horrible online purchasing experience ever!!!!

10 de enero de 2021
Opinión espontánea
Valorada con 2 estrellas sobre 5

My first

I placed my order in September and received it on 24th November.

18 de noviembre de 2020
Opinión espontánea
Logotipo de CosmoStore

Respuesta de CosmoStore

Dear Customer.
Your order was delivered on November 24, 2020 We apologize for the long delivery time due to the pandemic.

Valorada con 5 estrellas sobre 5

Hello

Hello, I want to leave here my review on the purchase of cosmetics for my beauty salon. Delivered in 11 days, the package arrived without any dents or damages. The prices are reasonable, but not the lowest, because the cosmetics are of good quality. Visitors to my beauty salon are satisfied

28 de junio de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Horrible

Ordered a parcel 3 months ago and still didn't get it to the EU. The company refuses to send a refund.

27 de junio de 2020
Opinión espontánea
Logotipo de CosmoStore

Respuesta de CosmoStore

Dear client.
We are sorry that your package has not been delivered yet. The parcels are delayed due to quarantine in Singapore and cancellation of flights.  Your order will be delivered. Cancellation of delivery is not possible due to transit. If you receive a parcel, please refuse it and we will perform a full refund. 
We apologise for any inconvenience. 

Valorada con 1 estrellas sobre 5

I never received my order

I never received my order, and the company will not give me a refund. Bad customer service.

5 de junio de 2020
Opinión espontánea
Logotipo de CosmoStore

Respuesta de CosmoStore

Dear client.
We are sorry that your package has not been delivered yet. The parcels are delayed due to quarantine in Singapore and cancellation of flights.  Your order will be delivered. Cancellation of delivery is not possible due to transit. If you receive a parcel, please refuse it and we will perform a full refund. 
We apologise for any inconvenience. 

Valorada con 4 estrellas sobre 5

Excellent to deal with.

Have never had a bad experience since using CosmoStore for several years now........go above and beyond to keep their customers happy always.

6 de marzo de 2019
Opinión espontánea
Logotipo de CosmoStore

Respuesta de CosmoStore

Dear client.
Thank you for your feedback. We are happy to do the best service for you.

Valorada con 4 estrellas sobre 5

EASY

This is so easy to buy. I love that it only takes a few moments to buy.

5 de marzo de 2019
Opinión espontánea
Logotipo de CosmoStore

Respuesta de CosmoStore

Dear client.
Thank you for your feedback. We are happy to do the best service for you.

Valorada con 5 estrellas sobre 5

CosmoStore is totally reliable

"The service at CosmoStore is totally reliable, quick, efficient and I cant find anyone else cheaper.
Been shopping on Cosmoctore for many many years"

3 de marzo de 2019
Opinión espontánea
Logotipo de CosmoStore

Respuesta de CosmoStore

Dear client.
Thank you for your feedback. We are happy to do the best service for you.

Valorada con 5 estrellas sobre 5

I love CosmoStore!!

I love this site for shopping for all the luxury items I love at fair prices!
The customer service is great they are quick and efficient to answer all questions.

23 de noviembre de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great site

easy to navigate and well set out. Great specials and rewards for returning customers.

22 de noviembre de 2018
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más