I ordered a Cosmo backpack in October with shipment insurance for a 5 to 12 day delivery window. The bag never came. I contacted the company numerous times. It wasn't until I got another company invol... Ver más
La empresa ha respondido
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I ordered a Cosmo backpack in October with shipment insurance for a 5 to 12 day delivery window. The bag never came. I contacted the company numerous times. It wasn't until I got another company invol... Ver más
La empresa ha respondido
I placed my order #709432 on June 30th, made a payment the same day. I have received yest a tracking number that even the Logistics Company couldn't find on system. I wrote more than 5 messages th... Ver más
La empresa ha respondido
Day 5 following ordering a bag from them. Emails say they provide automatic tracking. No tracking number provided yet. No phone number, only an email address. Feels like i'll be calling my cred... Ver más
La empresa ha respondido
I placed my order #706491 on Sep 27th, made a payment the same day. Till now (Oct 6th) the order status is still "processed by manager", I haven't got the confirmation of payment (the amount more th... Ver más
CosmoStore is an online cosmetics store offering a wide selection of high-quality skincare, makeup, and fragrance products. We take pride in providing access to a diverse range of popular cosmetic solutions from leading manufacturers. Our team aims to offer convenience and security in your shopping experience, allowing you to enjoy beauty and self-care with confidence and pleasure. Welcome to the world of cosmetics and beauty with CosmoStore!
10/F, Wharf T&T Centre,Harbour City, 7 Canton Road,Tsim Sha Tsui, 125502, Hong Kong, Harbour City, Hong Kong
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele tardar más de 1 mes en responder
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Always reliable.
Always correct items delivered.
A great company which heavily rewards loyalty. I've never had any issues with my order and the prices are excellent.
CosmoStore is a great company which I have been using for over ten years. Their loyalty discounts arrive in my inbox around the same time as I need to top up my makeup kit. Very handy!
"I always find what I want on your site.
Thank you"
"I love CosmoStore, I have been a customer for over 15 years. I buy cosmetics, skin care, hair care and perfume. They can be trusted 100%. I have never had any problems. Delivery is extremely quick. I can't say enough about this company ... what are you waiting for ... order from them today ... you won't be disappointed.
(New Zealand)"
great shopping experience, easy to find products oyou want
I find CosmoStore to be prompt with delivery, and their prices and loyalty discounts/discounts are really, really good. Alot cheaper than going to the mall or salon. And the variety is great.
The only place to buy cosmetics! I don't bother shopping in store anymore :)
I only buy from CosmoSore and not once have I ever been disappointed. Love it!!
easy to navigate and well set out. Great specials and rewards for returning customers.
Good specials and great discounts. Site is easy to use. Love getting the package in the mail all wrapped nicely, feels like a birthday.
the first and last site to check for good deals.
Awesome site, great prices, huge variety of brands. Reliable service too
Still waiting for order i made 2 weeks ago! Everything you buy has not been taxed yet in europe, so be prepared for customs to tax you on top of price you pay - they should warn you about this before you order any products (they have it noted on their website but you have to search for that - its not clear)
Unfortunately its part of my fault because i havent made proper research but clearly i wont be buying from them again since i could get everything cheaper and faster elsewhere. Dissapointed.
edit: received the order in around 3 weeks - from switzerland (took longer than shiping from chia), ive been taxed 50% of the order value, so i have paid way way more than i would have elsewhere. Never again.
I bought a perfume for my wife.
I have received it in a short time and in very good conditions.
The item purchased is of first quality and my wife has been very happy and me too
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