Cosyfeet Opiniones 

192
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have still not received my order. I was told that Cosyfeet contacted Royal mail and was told it had been delivered to a house with a black door. Were as our door is white. So it was miss delivered... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have neuropathy in my feet & hammer toes and Cosyfeet's shoes give me the support and comfort I need to help me get through the day and have enough depth to fit my orthotic supports which also furth... Ver más

Valorada con 5 estrellas sobre 5

I’ve used this company for the last five years, firstly for my husband shoes. They have great customer services. Now I’m using them for shoes for me as I find it hard to find wider fit shoes. Once you... Ver más

Valorada con 1 estrellas sobre 5

Your advert has a doorbell in it Your advert just played on ITV with a doorbell sound in it. My dog went crazy, I jumped off my sofa nearly injuring myself and our new born baby woke up and start... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Zapatería

Escrito por la empresa

There’s wide fitting and then there’s Cosyfeet! Specially designed to fit and flatter swollen feet, our footwear is much roomier than the wide fitting footwear you’ll find on the high street. All our styles have the same extra roomy fitting (6E for women and 3H for men) and can be adjusted to fit a range of swelling.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

192 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(192)

38 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

THE SHOES WERE HEAVY

THE SHOES WERE HEAVY, YHE TONGUE VERY UNCOMFORTABLE, THE TOE AREA VERY HARD.
THEY FELT MORE LIKE BUILDERS BOOTS NOT SHOES.

5 de enero de 2026
Logotipo de Cosyfeet

Respuesta de Cosyfeet

Good morning,

We're truly sorry to hear that the shoes felt heavy and uncomfortable, especially around the toe area. That's not the experience we aim for, and apologise for any inconvenience caused.

I can see that your refund has been processed. If there is anything else we can assist you with, please don't hesitate to contact us.

Valorada con 5 estrellas sobre 5

Great Service

Excellent service and great slippers.
Mum loves them, they look great and most importantly they are comfortable for her.

3 de diciembre de 2025
Valorada con 5 estrellas sobre 5

Great products

Great products. Repeat purchases. Easy shopping experience. Quick delivery. Unfortunately, I didn’t receive my discount with the code you sent me.

5 de noviembre de 2025
Logotipo de Cosyfeet

Respuesta de Cosyfeet

Thank you for your recent feedback regarding our product and services, customer satisfaction is important to us here at Cosyfeet so its always a pleasure to hear from a happy customer.

In regards to the discount which wasn't applied, please could you contact us at your earliest convenience to arrange a refund of the difference?

Many thanks again for taking the time to review us and we look forward to assisting you again in the future.

Valorada con 5 estrellas sobre 5

Easy to ordershoes

Easy to order. Unfortunately shoes didn't fit and had to be returned. Haven't heard if they have been received back as yet

5 de noviembre de 2025
Logotipo de Cosyfeet

Respuesta de Cosyfeet

Thank you for your recent feedback regarding your recent purchase with us.

We are sorry that the shoes were not suitable for you on this occasion, in regards to the return I am pleased to advised they were received on the 13.11.25 and refunded back onto your original payment method.

Many thanks again for leaving feedback and if you would like any advice on any alternative styles that may be better suited please let us know.

Valorada con 5 estrellas sobre 5

At last a pair of boat shoes that fit

At last a pair of boat shoes that fit. I have very broad feet making it difficult to find shoes that fit, usually buying 1 - 2 sizes larger. Over the last few years I have sent shoes that claim to be extra wide back because the just did not fit. I tried Cosyfeet mail order as they offer a good return service anticipating I would be using it. To my delight the shoes are superb quality both in materials and design, they offer great value for money. If you are having trouble getting good fitting wide shoes give them a try.

24 de octubre de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

I will Never again will I shop with…

I will Never again will I shop with this company ordered a pair of shoes on line they were sent to wrong address got on to them to be told another pair has been sent that was a lie after 5 days no shoes got on to them again to be told them shoes was out of order.and i wasn’t informed until I contacted them so i ordered another pair surprise no shoes got on again to be told they hadn’t left the wear house and they don’t know why this is the lady I spoke to was very helpful said she has sent them out if I could give no stars I would.the worse experience ever I appreciate the apology from cosy feet means a lot thank you

8 de octubre de 2025
Opinión espontánea
Logotipo de Cosyfeet

Respuesta de Cosyfeet

We are very sorry to hear about your recent experience and completely understand your frustration. This certainly does not reflect the level of service we aim to provide.

While the initial delivery issue appears to have resulted from the address entered at checkout, we acknowledge that our handling of the situation afterwards fell short. Unfortunately, due to an internal error, the replacement pair was not despatched as promptly as promised, and we sincerely apologise for the inconvenience and disappointment this caused.

We’re pleased to hear that you have since received your order, but we truly regret that the process was not a smooth one. Please be assured that we have reviewed this case internally to ensure such errors do not occur again.

Thank you for bringing this to our attention — we genuinely appreciate your feedback, and we hope we can restore your confidence in us in the future.

Valorada con 1 estrellas sobre 5

Shipment options

Cosyfeet offer you checkout for many country - but after checkout and payment you will receive mail cancellation.

Customer service was nice and fast.
Money was refunded.

15 de septiembre de 2025
Opinión espontánea
Logotipo de Cosyfeet

Respuesta de Cosyfeet

Hi,

Thank you for your review.

We do ship to many countries but unfortunately not Bosnia and Herzegovina, for insurance reasons.

Therefore, it does not appear on the list of countries. When you placed the order, you selected Germany instead.

We had to cancel the order because your address is not in Germany.

We apologise for any disappointment caused.

Kind Regards,
Cosyfeet Customer Services

Valorada con 3 estrellas sobre 5

extra long tongue in left shoe

the tongue on the left shoe seems very long and digs into the bottom of my shin, i'm going to see if i can get 1/2 inch cut off of it otherwise they are very comfy

25 de septiembre de 2025
Logotipo de Cosyfeet

Respuesta de Cosyfeet

Good afternoon

Thank you for contacting us at Cosyfeet.

I am sorry that the Nick shoes are digging into your ankle, they aren't designed to cause you any discomfort.

We would recommend you return them to us and try an alternative style that doesn't cut in, which we can assist you with.

If the shoes are adapted, we will be unable to take the shoes back.

Please don't hesitate to contact us if we can help you further.

Kind regards,
Cosyfeet

Valorada con 5 estrellas sobre 5

Great footwear for high insteps and diabetics

We initially found getting the correct size difficult due to the brand being much roomier than most footwear. I called Cosyfeet for help and a very friendly and helpful lady gave me some great sizing advice so now my husband is delighted with his Richie slippers! They are perfect for his high insteps and diabetic feet.

7 de julio de 2025

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