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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Visited the Henley branch and was very disappointed. I ordered Plaice Frites, Panko crusted fish fillets, crushed petit pois & housemade tartare sauce with free-flow frites Sounded good but fillets... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Good food, poor service! Had good meal but trying to order dessert very poor service and that was from lady on front desk! Some staff wandering around or some on their phones, when finally got atten... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Had lunch at the Shrewsbury branch 6th July. Was given incorrect information by waitress which incurred us paying more than we should have done, even though the manageress informed her that she was in... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

So pleased that you have actually listened to your customers over the last 8 months, since you changed ownership, and have gone back to the regular, popular dishes on your menu as from today. Hopeful... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Restaurantes y bares

Escrito por la empresa

French-inspired dining. Join us in one of our restaurants across the UK or enjoy luxury delivered, with Côte at Home.


Información de contacto

2,3

Malo

TrustScore: 2.5 sobre 5

875 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 98% de las opiniones negativas

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2,3

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(875)

238 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Good service

I eat at Cote quite a bit, and I appreciate the consistent quality. Breakfast is good. Please bring back the duck confit.

31 de mayo de 2026
Opinión espontánea
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Respuesta de Cote

Hi, thanks for being such a loyal guest. We love hearing that you enjoy the consistent quality and our breakfasts! We’ll use your feedback to keep improving and check us out from the 16th of June when we think you'll pleased about a particular Duck returning to the menu.

Valorada con 3 estrellas sobre 5

Best crème caramel I

Best crème caramel I. Lon
But... tiny and at £9.50 it's highly overpriced

2 de junio de 2026
Opinión espontánea
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Respuesta de Cote

Hi, thanks for your feedback. We’re glad you enjoyed the crème caramel but we’re sorry to hear the portion and price didn’t meet expectations. We’ll use your comments to review both value and presentation to improve the experience. Thank you again, and we hope you’ll give us another chance in the future.

Valorada con 2 estrellas sobre 5

V slow service (over 30 mins for our…

V slow service (over 30 mins for our order to arrive) & 5 mistakes with the bill

25 de mayo de 2026
Opinión espontánea
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Respuesta de Cote

Hi, thank you for your feedback. We’re sorry to hear about the slow service and the issues with your bill, this is not the experience we aim to deliver. To ensure your bill was corrected and you were not overcharged, please get in touch with us directly on reviews@cote.co.uk, sending over a copy of your bill and this review so we can assist. Thank you again, and we’ll use your comments to improve and do better next time.

Valorada con 2 estrellas sobre 5

Salad Nicoise

The Salad Nicoise that Cote served until a year or so ago was exceptional - quite the best obtainable anywhere, including Nice! Now it is just ordinary. What made it exceptional was the anchovy sauce at the bottom of the plate, then nicely dressed salad with two half eggs and at least two anchovies, then the piece de la resistance - the thick layer of black tapenade on top of the grilled tuna. Wonderful! The anchovy sauce and the tapenade are no more and you are lucky to get two more than a hint of salad dressing.
Please restore this fine dish to how it was and increase the price as necessary.

21 de mayo de 2026
Opinión espontánea
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Respuesta de Cote

Hi, thank you for your detailed feedback. We’re sorry to hear the Salad Niçoise no longer lives up to what you loved about it. We’ll be making some changes to this dish in the very near future, and we do hope you’ll return to try the new version (with anchovies!). Thank you again.

Valorada con 4 estrellas sobre 5

Overall good

Went to cote last week had a lovely time with the family although my steak came out slightly undercooked staff were very nice about the issue and fixed it quickly.

19 de mayo de 2026
Opinión espontánea
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Respuesta de Cote

Thank you for your lovely feedback, we’re so glad you had a great time with your family! We appreciate your understanding and are pleased our team could resolve the issue quickly. We hope to welcome you back again soon.

Valorada con 5 estrellas sobre 5

We had the most glorious night at Cote…

We had the most glorious night at Cote in Ealing. The food was superb as always. I had the beef bourguignon and my partner the burger. Both first class.

But the biggest highlight for us both was the simply extraordinary service from Paulo. He is, without doubt, a walking masterclass of a visitor's experience. Always there but never intruding, glasses were filled when no one was looking and he was funny, police and charming. If not for the food, we'll be going back to see him. Utterly wonderful evening from start to finish. Thank you Paulo!!

16 de mayo de 2026
Opinión espontánea
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Respuesta de Cote

Thank you for your wonderful feedback! We’re delighted you had such a memorable evening with us and enjoyed both the food and service. It’s fantastic to hear our team made such a great impression, we look forward to welcoming you back again soon!

Valorada con 1 estrellas sobre 5

Disgusting

The service I received at cote was appalling. I was overcharged on my order and had to argue with the “manager” explaining to him that he had charged me twice for the same item. I had ordered refill fries and I believe knowingly charged me for 2 separate servings based on his attitude and the waitress had looked very uncomfortable when giving me the bill and later when I enquired about the double charging so I’m fairly sure she had been asked to do it. Eventually he agreed he had made an error and refund me. He then offered to refund me twice (I had already paid as I hadn’t noticed the over charging) there appeared to be an error with the refund and I tried to confirm with him that I hadn’t been charged twice instead of refunded. He assured me I hadn’t, however when checking my bank statement the next day I could see that I had in fact been charged twice for the already inflated bill. I called to ask for a refund and ended up speaking to the same person. He assured very rude and told me it would take a few days to resolve, and when I asked to have the details for the complaints team he hung up the call. (When I was at the restaurant he had immediately admitted I had been overcharged and offered me a refund when I had asked for the complaints number. Overall I’m disgusted that a company would hire someone who not only tries to scam their customers to compensate for a quiet night, was so rude, and tried to stop customers from
make complaints. I also heard some of the staff members calling him a “prick” as they left 😂 so I guess I’m not the only one who thought he was awful. The food isn’t that great either.

27 de mayo de 2026
Opinión espontánea
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Respuesta de Cote

Thank you for your feedback. We’re very sorry to hear about your experience and the issues you’ve described. Please contact us at reviews@cote.co.uk so we can look into this further and assist you directly.

Valorada con 5 estrellas sobre 5

We visited Cote in Bury St Edmunds on…

We visited Cote in Bury St Edmunds on 15th May having booked a table several weeks in advance. When we arrived and said we had a booking the lady who greeted us immediately greeted me by name which is very unusual as lots of restaurants almost seem surprised that you have booked.
Initially our order was taken by one member of staff and then another took over, this staff member was called Emily N and what a star. She was young, confident but not cocky, knew about the food and was 100% professional - if I ran a business in Bury St Edmunds I would have offered her a job and if she's not manager at this branch very soon I would be surprised!
We had a great meal, well served, I was very confident that food that needed to be was gluten free too.
Emily N was particularly helpful when I asked her about the app and having downloaded it I achieved a reduction on the bill - always good.
I think the 10% service charge added to the bill is rather "London style" and would encourage Cote to pay there staff better - however I was very happy to pay it as we had excellent service and great food but if it had not been added I would have left more as a tip!

15 de mayo de 2026
Opinión espontánea
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Respuesta de Cote

Thank you for your fantastic feedback! We’re delighted you had such a wonderful experience and that our team took such great care of you. We truly appreciate your kind words and look forward to welcoming you back again soon!

Valorada con 2 estrellas sobre 5

I go to Cotes as the standard and…

I go to Cotes as the standard and quality is usually consistent. Not today. I ordered the bacon baguette from the rapide menu. It was described as ‘bacon Baguette (warm freshly baked baguette, French bacon, Brittany salt butter, and red onion jam). It was not warm or fresh but toasted and hard, no butter and not enough bacon, could not finish it far too dry. When I complained, no apology. I was told they put the butter on before toasting!!! Who out there butters their bread before toasting? As a regular its really put me off going back, not just the disappointing food but also the service which seems to have dropped.

25 de mayo de 2026
Opinión espontánea
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Respuesta de Cote

Hi, thanks for the review, we are so sorry to hear of what you describe. In the spirit of ever improving, we'd love to discuss things further with you. Please reach out to us on reviews@cote.co.uk.

Valorada con 1 estrellas sobre 5

Ruined Birthday Meal — Inedible Food and a Manager Who Recommended Another Restaurant

Avoid Côte Reigate.

We booked this meal weeks in advance for a birthday celebration and honestly wish we had gone literally anywhere else. The restaurant was virtually empty, which makes the dreadful food and poor service even harder to excuse.

Both mains were completely inedible and had to be sent back.

The “sirloin steak” arrived looking like dog food — full of gristle, tough, chewy and impossible to eat. When challenged, the manager, Ivan, actually defended it by saying sirloin is “supposed to be gristly and tough.” That response alone tells you everything about the standards here.

My salmon was equally appalling — tiny portion, massively overcooked, missing the advertised béarnaise sauce and instead covered with a random drizzle of hollandaise. The broccoli was mouldy, the plate was dumped with piles of rocket, and the whole dish looked like something thrown together with complete indifference.

What made the evening even worse was the attitude from management. Ivan appeared totally uninterested, openly admitted they’d already received complaints from other diners, and then bizarrely recommended we try a nearby Italian restaurant instead because the food there was “excellent.” Imagine paying restaurant prices only to be told by the manager to eat somewhere else.

This was supposed to be a special occasion. Instead, it turned into one of the worst dining experiences we’ve had in years — poor-quality food, defensive management and absolutely no sense of care or professionalism.

Customer services later offered us £30 off another visit. After this experience, there is zero chance of that happening.

People work hard for their money and dining out should feel like a treat. Côte Reigate completely failed on every level.

Would never return.

24 de mayo de 2026
Opinión espontánea
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Respuesta de Cote

Hi, thanks for the review, we are so sorry to hear of what you describe. In the spirit of ever improving, we'd love to discuss things further with you. Please reach out to us on reviews@cote.co.uk.

Valorada con 1 estrellas sobre 5

What an appalling expensive my friend…

What an appalling expensive my friend and I made yesterday.
Staff rude, uninterested in, couldn't be bothered...

My friend and ordered the Steak Frites

2/3 were fat and gristle

The frites were cold and apparently there was endless frites accordingly to the menu.

The green salad was completely wilted and inedible, wilted leave doused in oil. Was gross

Then when the came to collect our plates and saw everything left

He said so sorry not our standard the meat is fatty, grisly and overcooked !

His words!

He then intimated that his manager was offering desert as compensation

That was not the case

When then bill arrived I was charged
£9.75 for a glass of 125ml however when I checked the bill I had been charged for 175
Awful food awful service and deception over bill

Cote do not care at Waterloo branch as it a transition trade their will no return business

But I know not go to my local Cote's based on our experience last night

Disgusting horrible food, which we did point out but they were to busy having a fag and gathered in a huddle
Awful Awful Awful
Do not go!


23 de mayo de 2026
Opinión espontánea
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Respuesta de Cote

Hi , thanks for the review, we are so sorry to hear of what you describe. In the spirit of ever improving, we'd love to discuss things further with you. Please reach out to us on reviews@cote.co.uk.

Valorada con 5 estrellas sobre 5

Cote at Sloane Square Chelsea

We vistied Cote in Sloane Square in Chelsea and were served by Helena - she made us feel very comfortable, advised us well on the menu options and checked that everything was Ok . we had ordered tea to come with our dessert and often restaurants bring 1 before the other - she ensured that both came togther. I told her that we were served by Helena the greek Goddess as she was so nice
The food was good too !

18 de mayo de 2026
Opinión espontánea
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Respuesta de Cote

Thank you so much for your lovely feedback — Helena will be thrilled to be crowned a Goddess, and we’re delighted she made your visit so comfortable and seamless 🙂. We’re also glad you enjoyed the food and those perfectly timed tea and dessert moments. Thank you again for sharing your experience; we’ll use your comments to keep raising the bar and do even better next time.

Valorada con 3 estrellas sobre 5

Food delicious today

Food delicious today
Guys serving us charming
Hostess who greeted us on arrival and took our order needs to be more customer friendly.
I made my booking on line which was acknowledged - offering my party à welcome drink. She was oblivious to this which was embarrassing ……spoilt it for me …..
You’ve just requested my email address !!!!!

18 de mayo de 2026
Opinión espontánea
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Respuesta de Cote

Hi, thank you for sharing your feedback with us. We’re pleased you enjoyed the food and the service from the team, and we’re sorry that the greeting let the experience down. We’ll be using your comments to improve. Your feedback helps us do better next time.

Valorada con 2 estrellas sobre 5

Agree with most reviews

Agree with most reviews. We had dinner in Cambridge Cote on Friday night. Very poor presentation. Over priced at £200 for four of us. Not once asked if we were happy with the food and service. Not even sure a manager was on duty. Very disappointing as Cote always been one of our favourites.

15 de mayo de 2026
Opinión espontánea
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Respuesta de Cote

Hi, thank you for taking the time to share your feedback with us. We’re really sorry to hear that your experience at our Cambridge restaurant didn’t meet expectations, particularly around presentation, value, and engagement from the team — this isn’t the standard we aim for and we’ll use your comments to improve. Thank you again for your honesty, and we do hope you’ll consider giving us another chance in the future.

Valorada con 4 estrellas sobre 5

I was there with my friend Saturday…

I was there with my friend Saturday 9/5-26. Nadeem and Mosharaf were very welcoming, kind and just gave us an outstanding service all in all.

9 de mayo de 2026
Opinión espontánea
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Respuesta de Cote

Thanks for the great rating and review - it's so lovely when our guests appreciate our efforts and take the time to comment on them. We hope to see you again soon!

Valorada con 4 estrellas sobre 5

Staff great. Calamari - what have they done to it?

Staff - clearly VERY understaffed. Those that were on duty were a delight. Helpful, good humour despite really trying circumstances.

However, what on earth has Cote done to the Calamari? It used to be THE BEST - crunchy breadcrumbs and generous garlic, lemon and parsley sprinkled over with a good garlic mayo. A decent portion, too. This was clearly from a freezer bag and looked like onion rings. Oily. The dressing was industrial thousand island. Not good at all.

9 de mayo de 2026
Opinión espontánea
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Respuesta de Cote

Thanks for the review, we appreciate the feedback. We'll be sure to address your comments with our restaurant management team and we do hope you’ll continue to be a valued guest of ours.

Valorada con 2 estrellas sobre 5

Food expensive and average

Arrived at this restaurant to be greeted by staff who looked like they couldn't bothered and also scruffy .surely they need some kind of dress code .standards seem to be slipping. They certainly weren't rude but they need to be more proactive. The food was expensive and the half roast chicken Arrived dry with a little portion of rocket .sauces are extra no vegetables unless you pay for them .my beef bourguignon was good but a small portion.

9 de mayo de 2026
Opinión espontánea
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Respuesta de Cote

Hi, thank you for taking the time to share your feedback with us. We’re sorry to hear that the service, presentation and value didn’t meet expectations, and we’ll be using your comments about staff standards, portion sizes and pricing to help us improve. Thank you again for your honesty, and we hope you’ll consider giving us another chance so we can do better next time.

Valorada con 1 estrellas sobre 5

A very poor experience at Cote

My friends and I have been visitors to the Cote Covent Garden branch over many years. Our most recent experience was the worst we have ever had. The menu appeared to have shrunk since our previous visit and we found it difficult to select dishes we really wanted. Most of the food was of indifferent appearance and quality, and the overall price represented very poor value for money. The restaurant was almost empty - in central London on a Saturday evening - and lacked any atmosphere. We are unlikely to be going again.

25 de abril de 2026
Opinión espontánea
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Respuesta de Cote

Hi, thank you for sharing your long‑standing feedback with us and we’re really sorry your recent visit was so disappointing. We’re taking your comments on the menu, food quality, value and atmosphere seriously, and with our new menu launching on 16 June, we hope you’ll consider giving us another chance and perhaps discover a new favourite. Thank you again for your honesty and please be assured we’ll use your comments to do better next time.

Valorada con 2 estrellas sobre 5

Really Tasteless food.

Really disappointing visit to Cote Teddington.
All the dishes except the French onion soup were really bad.
The Beetroot dish was terrible mushy and tasteless and the quality to both out Steak frites was poor.
The steaks were tasteless maybe why that is they cover the steaks with a large lump of garlic butter.
The service was good and staff polite, that's why they have been given 2 stars

8 de mayo de 2026
Opinión espontánea
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Respuesta de Cote

Hi, thanks for the review, we really appreciate the feedback. Sorry that your experience fell short of our usual standards this time. We'll use your comments constructively to help us improve and we do hope that you'll join us again soon.

Valorada con 1 estrellas sobre 5

No Steak + No Beer.

Booked a table to celebrate my daughter’s birthday with their steak offer. When we arrived they had run out of steak. Not only that, they had also run out of beer. Not good! The food we had was OK apart from the re-heated chips. We left disappointed.

4 de mayo de 2026
Opinión espontánea
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Respuesta de Cote

Hi, thank you for sharing your feedback and we’re really sorry to hear this was your experience, especially on such a special occasion. Running out of key items and the quality of some dishes clearly fell short, and we’ll be using your comments to help us improve and do better next time. Thank you again for letting us know, and we hope you’ll consider giving us another chance in the future.

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